National Hospitality Awards 2013 Winners
This year at the 2013 National Hospitality Awards in Queenstown, Rydges Wellington fended off challengers in the for the third year running by winning a trifecta of awards.
Rydges Wellington and Portlander Bar & Grill achieved three awards; ‘Best Accommodation Hotel in New Zealand’, ‘Excellence in Customer Service’ and ‘Excellence in Marketing (Portlander Bar & Grill)’.
According to Bruce Robertson, CEO Hospitality New Zealand, the judges considered that Rydges consistent and dedicated approach to quality and putting the customer first, was a significant part of their success. What stood out he believed was “the whole team was empowered to do the right thing at the right time.”
General Manager, Simon White is proud of his team reaching such a pinnacle after two and a half years of dedicated work that they’ve put their heart and souls into. He says, “being acknowledged by our peers is humbling and solidifies what we already know and strive to continually improve on each and every day.”
This latest clutch of industry accolades follows the hotel’s General Manager being named the 2013 Lane Neave Lawyers Senior Hotel Executive of the Year.