Guest Reviews

See what vacationers are saying about our hotel in Cairns

Rydges values honest feedback and encourages real reviews – welcome to our Verified Guest Review Finder.  Here you can quickly find out what guests are saying about our hotel in Cairns with real, authenticated reviews (good, bad and indifferent) written by our guests and Priority Guest Rewards members. Let other ‘real’ people help plan your next trip to our hotel in Cairns!

Kilshaw

Quick comfortable overnighter.

The bed was very comfortable. Some of the bathroom fittings were very old dirty or broken. Towels were stained. U can see its an old building but still quite in good condition. The ac thermostat was turned right down but ... more

November 18, 2016

Maria Magri

Lovely room and great location

great location. Room lovely and clean. Bathroom definetly needs upgrade.

November 13, 2016

Justin R

The best thing about the room was the bed, doesn't say much.

Hotel needs some serious money spent on it. I stayed in 515, another colleague in 514 and 3 others in other rooms. The bathrooms are a disgrace, my bath had a cracked base and felt like I was standing on ... more

November 12, 2016

Kenneth Ellicott

The staff are very good

Started with some issues re the Jnr suite These were addressed promptly . Happy

October 28, 2016

Mitchell king

Very impressed service was amazing

My partner and i were very impressed with the service and the accomodation and staff were wonderful

October 25, 2016

Craig

very helpfull

stay for one night, found the staff to be very helpful. Hotel is in a very good location but needs an up grade

October 13, 2016

mark billingsley

Good location , but could do with room freshen up

Good location , but could do with room freshen up. Rust stains down the wall from the shower, the glass roller doors make way too much noise.

October 02, 2016

Rachel gaydon

Good

The room was neat and tidy, the mini bar was missing items which concerned us incase we were made pay or something we isn't ale but the girls at reception were great. No milk in fridge but again girls helped ... more

September 25, 2016

Chris Emerick

It is an ageing facility that required a little more cleaning. in a good location

I was met by polite efficient staff First appearances were ok Two mismatched tiles lifting of the shower floor Air conditioning vent and ceiling near vent was very dirty Fridge leaked. Cupboard chip board was swollen from multiple leaks. Carpet ... more

September 25, 2016

BrisbaneTraveller

Disappointing

Reached the hotel early but check-in was not possible but hotel staff were friendly and held our baggage until we could check in, this was a positive, but the moment we checked into the hotel we encountered disappontment after dissapointment. ... more

September 04, 2016

rossm

nice

great location and nice beds. The hotel staff were friendly, but I think that as the building ages they are having to apologise a bit more for issues than would otherwise be normal. The bar and restaurant was closed on ... more

September 01, 2016

Barry Skinner

A very disoppointing Rydges not up to scratch, in need of revamp and safety check, a tired place.

The reception was great as were the staff. I was very disappointed when I entered my room which aside from the beds needed a complete revamp. The power switch was not attached to the wall and the panel holding all ... more

August 26, 2016

Darren

Disappointing, considering the brand

Staff were friendly and helpful, unfortunately the room was appalling, mainly due to lack of maintenance. Curtains ripped so opulent close properly, towel rail falling of wall. AC noisy when turned off, general condition of room poor. I provided feedback ... more

August 21, 2016

Kerri

Staff were friendly and helpful. The two rooms we stayed in needed an update. In particular the bathroom. A disappointing view from the balcony. We had a broken air conditioning dial and ironing board.

August 20, 2016

Shane

Perfect lovation.....

We had an amazing 3 day stay, comfy bed, great food and prices for restaurant., nice view, bath tub, lovely lay out of room and great central location. The only couple of things i would of loved to see is ... more

August 14, 2016

Lynn

Just needed somewhere to sleep really, okay, but a bit shabby looking interior for location/expectation of Rydges

Handy location for central Cairns. Room was okay, nothing amazing. Interior of hotel - hallways etc are pretty shabby for what I would expect of a Rydges hotel (and for the price paid).

August 02, 2016

Deanne

Good stay

Alway a pleasure to stay here.

July 21, 2016

Nathan Dunn

OK for a quick stay.

Service was OK, not great. Room was not serviced, despite having put the make up my room sign on the door. when I got back to my room after dinner on the Tuesday night I noticed some small, bugs, possibly ... more

July 16, 2016