Read what real people have to say about our Canberra hotel
Rydges Capital Hill Canberra hotel values honest feedback from our guests – whether good, bad or indifferent – about our guest rooms, restaurants, amenities and services. Read what fellow travellers had to say about us from our Verified Guest Review Finder:
Although checked in on line, on arrival it took 20 minutes to check in because only one staff member was on duty at reception dealing with a difficult customer.. We had booked two rooms but only one was ready and ... more
ID: 42d944ac-a989-4ebb-b48d-9492da5f7998The room was way too warm
The bed was comfortable, the room showed a lot of 'wear and tear', chipped paint, out dated bathroom, tile group stained. The shower head was green with calcium build up and the set up was just an old shower over ... more
ID: bef9fc47-b15b-4b58-99c0-b74aff19c67aNice place to stay
Very nice spacious room with good amenities. Good pressure in shower. The restaurant was very busy so the food took a very long time to come out and when it did, mine was cold. However, the overall stay was good ... more
ID: 8e5ad80c-73b5-481a-b111-b717d89badd0Great night away with two young granddaughters
Rooms was very comfortable, clean and well appointed. Girls loved the swimming pool and spa, and the adventure of the time away from mum and dad. Rooms service was timely and food was good. Staff at front counter were excellent ... more
ID: 97c74ab5-84b9-4efc-ac2b-f3396a661926Comfortable, great customer service let down by condition of fittings in room.
We enjoyed our stay, and I was very impressed with all of the staff we came across. They were friendly, attentive and efficient. The room was clean and comfortable, the mattress was FANTASTIC ( would recommend the hotel on that ... more
ID: 35ca9646-82d9-4916-8534-d495d8a38ed2Average. Will prefer Rydges in the Canberra city
I did online check in, during checking process I had been asked to upgrade my room for $40 per night which I thought it was good option, I did upgrade and a text message received "Rydges Capital Hill Canberra: We've ... more
Booked the dearest suit there for our honeymoon drove for 9 hours finally arrived to find our suite was so noisy we had to move to a queen room. What a down grade and the next morning the lady wanted ... more
I always stay at Rydges when travelling by myself, I feel safe and at ease.
The rooms are too dark - more, brighter lights are required. Thank goodness for the desk lamp.. The Buffet Breakfast was always empty - no milk, no bread and last Thursday no butter or margarine was available at all. The ... more
ID: d38765ec-adce-46c9-9a8e-376ba97fd26bALAN BOYD
Always love staying at Rydges : lovely room, beds, but only little milk & no biscuits this time; nice with tea or coffee after long trip. Would also be nice to have hot milk with coffee machine.
Wendy and Noel
ID: 4c5b54ac-48b0-4304-bf37-df62c2f9a154Comfortable well appointed accommodation
Central position to stay whilst in Canberra. Rooms well appointed and clean There was a very nice breakfast menu with large variety to choose from. Dinner menu choice was limited, but well presented and tasty. Pleasant surroundings in reception and ... more
ID: a65e101b-db99-4abd-93c9-5f287dbcbc15Overnight stay to celebrate a friend's wedding
Very comfortable and staff very helpful. My only concern was that my debit card was charged $1.01 on my check in day and this was not taken from my overall room bill, rather added as a separate cost. I was ... more
ID: 668c8017-1a2d-4932-a1e0-4250fea85be3Nice Family Get together
We would have rated the Hotel at least 4 if it was not for the first three features mentioned below. Whilst everything that was as booked was what we ordered. We were disappointed in several features of the hotel. Firstly ... more
ID: 8027fe51-eb1f-4845-8d4a-502a338a994dRoom wasn't fully functional.
I ordered a King spa suite, expecting the spa to work of course. When I called reception to let them know it wasn't working the male at reception replied with 'Ah, yes, um, it's broken' as if they already knew ... more
ID: 1784e481-5040-4f76-8644-a08af003984eVery good but with a difficult problem
We are long time patrons to Rydges and keep coming back....the rooms are roomy and the bathroom was lovely. However The room was not ready as requested we had asked for sheets and a blanket via our booking website, at ... more
ID: c9aebf97-314a-4793-91c7-2cbf4dd78295Great service, average room, overpriced and mediocre food.
Initial impressions were good, very professional and friendly staff. Found the room to be dated but comfortable. Breakfast options didn't cater for just having a bowl of fruit, had to pay a or $40 for some fruit and a coffee. ... more
The staff were easy to deal with. The room was ok.
Always feel welcome when I stay.