Guest Reviews

Read what real people have to say about our Canberra hotel

Rydges Capital Hill Canberra hotel values honest feedback from our guests – whether good, bad or indifferent – about our guest rooms, restaurants, amenities and services. Read what fellow travellers had to say about us from our Verified Guest Review Finder:

Robert Ward

Whenever I visit Canberra (2-3 times each year) I choose to stay at the Rydges relative to the many other choices.

1. Comfortable, clean, good location. Underground parking area safe and secure. $12 rate reasonable 2. Reception staff friendly, helpful, obliging 3. Dining area staff young, inexperienced - could be improved 3. Nicely presented breakfast. Dining area and room service menus ... more

November 24, 2016

David D

Great staff - mixed quality of dining

The staff make this a good choice. The room was recently renovated and was good Food: excellent evening options; day options far less choice and not suitable for vegetarians. Breakfast was just ok - signs not put out by food ... more

November 12, 2016

Cameron

Great Hotel in ideal location

One of the better Rydges Hotels I have stayed in. Set in a very quiet area but close enough to great restaurants and bars in Manuka. Great Facilities in wide open foyer and room size is generous. Nice pool and ... more

November 07, 2016

JO

Friendly welcoming staff comfortable room and stay

Facilities are great, the room was comfortable and spacious. The staff were amenable. I did try to book a further night on arrival to add to our 2 night stay and neither the night or day staff could make that ... more

November 05, 2016

Alex Coates

Good but needs improvements

My overall stay was good and I would reccommend the hotel to others. I found the service at the front desk to be good but rather slow especially when trying to check out on the Sunday morning, the speed of ... more

October 26, 2016

Claire

Nice hotel, good location and facilities

Overall good, but $35 + for main courses in the restaurant is over-priced for the amount and quality of food. Service staff were very good however. One issue was that I was over charged for the room, and when I ... more

October 25, 2016

Kellie

Number 1 for us.

Once again it was a great experience staying with you. Everything we needed your hotel had. We ate breakfast and dinner, the food was great. Looking forward to our next stay with you.

October 25, 2016

Gary glover

Disappointing.

Although checked in on line, on arrival it took 20 minutes to check in because only one staff member was on duty at reception dealing with a difficult customer.. We had booked two rooms but only one was ready and ... more

October 19, 2016

Maria

The room was way too warm

The bed was comfortable, the room showed a lot of 'wear and tear', chipped paint, out dated bathroom, tile group stained. The shower head was green with calcium build up and the set up was just an old shower over ... more

October 19, 2016

Annette

Nice place to stay

Very nice spacious room with good amenities. Good pressure in shower. The restaurant was very busy so the food took a very long time to come out and when it did, mine was cold. However, the overall stay was good ... more

October 07, 2016

Chris Patterson

Great night away with two young granddaughters

Rooms was very comfortable, clean and well appointed. Girls loved the swimming pool and spa, and the adventure of the time away from mum and dad. Rooms service was timely and food was good. Staff at front counter were excellent ... more

October 07, 2016

Diana

Comfortable, great customer service let down by condition of fittings in room.

We enjoyed our stay, and I was very impressed with all of the staff we came across. They were friendly, attentive and efficient. The room was clean and comfortable, the mattress was FANTASTIC ( would recommend the hotel on that ... more

October 03, 2016

Sayeed Ansari

Average. Will prefer Rydges in the Canberra city

I did online check in, during checking process I had been asked to upgrade my room for $40 per night which I thought it was good option, I did upgrade and a text message received "Rydges Capital Hill Canberra: We've ... more

October 02, 2016

Mark

Disgusted

Booked the dearest suit there for our honeymoon drove for 9 hours finally arrived to find our suite was so noisy we had to move to a queen room. What a down grade and the next morning the lady wanted ... more

October 01, 2016

Carolyn

comfortable

I always stay at Rydges when travelling by myself, I feel safe and at ease.

September 25, 2016

Barry Shrimpton

Outdated

The rooms are too dark - more, brighter lights are required. Thank goodness for the desk lamp.. The Buffet Breakfast was always empty - no milk, no bread and last Thursday no butter or margarine was available at all. The ... more

September 25, 2016

Alan Boyd

ALAN BOYD

Always love staying at Rydges : lovely room, beds, but only little milk & no biscuits this time; nice with tea or coffee after long trip. Would also be nice to have hot milk with coffee machine.

September 19, 2016

Wendy and Noel

Comfortable well appointed accommodation

Central position to stay whilst in Canberra. Rooms well appointed and clean There was a very nice breakfast menu with large variety to choose from. Dinner menu choice was limited, but well presented and tasty. Pleasant surroundings in reception and ... more

September 19, 2016