Guest Reviews

Read what real people have to say about our Canberra hotel

Rydges Capital Hill Canberra hotel values honest feedback from our guests – whether good, bad or indifferent – about our guest rooms, restaurants, amenities and services. Read what fellow travellers had to say about us from our Verified Guest Review Finder:

Richard

Disappointed

The restaurant area was freezing and couldn't eat there for dinner and had to dress in warm clothes for breakfast. The room bathroom was awkward with the shower drain backing up, sinks to small, mirror to far away making shaving ... more

December 20, 2016

Hugh Kennedy

Good service, clean rooms and good location.

I only have one beef, that is that I have requested a room with an opening window or sliding door on the last three occasions as I don't sleep well in air conditioning, these requests have fallen on deaf ears. ... more

December 18, 2016

Mark

Staff were a quick to act but had no power

I had no air conditioning the 1st night and they were full. I was moved the next day but no discount for the hot night I spent with the hallway door open

December 12, 2016

Paul Brossmann

Ordinary

No shelves at all to put anything. Only 1 chair. No fresh air. Got bill wrong by hundreds till showed email. Wife bitten by bugs throughout 5 nights. Pool and bar good.

December 12, 2016

Brian

booking disorganised. Not value for money

Expensive without the luxury

December 08, 2016

Maurice Ward

A comfortable room which met our needs

The only complaint was on checking out I was advised I owed for breakfast. As we are seniors members and booked online this entitled us to free breakfast. As we had express booking in I had failed to advise the ... more

December 07, 2016

Sam Bradshaw

Best Room I've stayed in!!

To be put in room 360 the pavilion suite was awesome!!! Best room ever!! Breakfast is always good there! Very relaxed atmosphere staff always friendly and helpful. Loved the suite shower not as powerful as the old ones and also ... more

December 07, 2016

Peta

Overall nice rooms

Stayed here for my wedding. Used 2 studio rooms the night before the wedding and then the honeymoon suit for the wedding night. Studio rooms were a little tight but still nice. Honeymoon suit was lovely. 2 bathrooms, one for ... more

December 06, 2016

Enzotwo

Pleasant Stay

Check in and check out absolutely seamless. Fitness facilities and pool are at a high standard for this type of hotel. Paid parking is undercover and secure. Room clean, comfortable (except for the doonas make it too too hot) and ... more

December 06, 2016

Robert Ward

Whenever I visit Canberra (2-3 times each year) I choose to stay at the Rydges relative to the many other choices.

1. Comfortable, clean, good location. Underground parking area safe and secure. $12 rate reasonable 2. Reception staff friendly, helpful, obliging 3. Dining area staff young, inexperienced - could be improved 3. Nicely presented breakfast. Dining area and room service menus ... more

November 24, 2016

David D

Great staff - mixed quality of dining

The staff make this a good choice. The room was recently renovated and was good Food: excellent evening options; day options far less choice and not suitable for vegetarians. Breakfast was just ok - signs not put out by food ... more

November 12, 2016

Cameron

Great Hotel in ideal location

One of the better Rydges Hotels I have stayed in. Set in a very quiet area but close enough to great restaurants and bars in Manuka. Great Facilities in wide open foyer and room size is generous. Nice pool and ... more

November 07, 2016

JO

Friendly welcoming staff comfortable room and stay

Facilities are great, the room was comfortable and spacious. The staff were amenable. I did try to book a further night on arrival to add to our 2 night stay and neither the night or day staff could make that ... more

November 05, 2016

Alex Coates

Good but needs improvements

My overall stay was good and I would recommend the hotel to others. I found the service at the front desk to be good but rather slow especially when trying to check out on the Sunday morning, the speed of ... more

October 26, 2016

Claire

Nice hotel, good location and facilities

Overall good, but $35 + for main courses in the restaurant is over-priced for the amount and quality of food. Service staff were very good however. One issue was that I was over charged for the room, and when I ... more

October 25, 2016

Kellie

Number 1 for us.

Once again it was a great experience staying with you. Everything we needed your hotel had. We ate breakfast and dinner, the food was great. Looking forward to our next stay with you.

October 25, 2016

Gary glover

Disappointing.

Although checked in on line, on arrival it took 20 minutes to check in because only one staff member was on duty at reception dealing with a difficult customer.. We had booked two rooms but only one was ready and ... more

October 19, 2016

Maria

The room was way too warm

The bed was comfortable, the room showed a lot of 'wear and tear', chipped paint, out dated bathroom, tile group stained. The shower head was green with calcium build up and the set up was just an old shower over ... more

October 19, 2016