Guest Reviews

Read what real people have to say about our Canberra hotel

Rydges Capital Hill Canberra hotel values honest feedback from our guests – whether good, bad or indifferent – about our guest rooms, restaurants, amenities and services. Read what fellow travellers had to say about us from our Verified Guest Review Finder:

Cliff Reed

Great.

Always feel welcome when I stay.

August 15, 2016

Andrew

I am a regular guest. Staff a friendly and the rooms comfortable.

I stay at the hotel on a regular basis. It is convenient and the staff are friendly. The rooms are clean and beds comfortable. I don't like the restaurant breakfast and have found the quality of the food to be ... more

August 15, 2016

Cam

Friendly, Helpful and checked in without fuss.

On arrival The staff at reception were friendly and very helpful. On arrival at my room outside the door there was the remains of the previous guest's room service which, I presume, hadn't been collected. This was a little disconcerting. ... more

August 14, 2016

Rosemary

The hotel is very clean but could do with a new coat of paint.

My daughter and I have stayed at rydges capital hill many many times , this week we were their for 3 nights. The staff are wonderful , nothing is too much trouble. The hotel is lovely and warm and room ... more

August 08, 2016

Debra

Probably won't go back unless I can be guaranteed a quiet room.

While the room was spacious and clean , it was very noisy. A mechanical sound prevented me from sleeping

August 04, 2016

Lillian Priest

Friendly & helpful staff at a perfect central location

Hotel is in great location. I travelled up for the AFL game at Manuka and pleasantly surprised with how close it was the ground. The staff very incredibly friendly and helpful, nothing was too much trouble. The ability to check ... more

August 02, 2016

Alex

Disapointing the Spa did not work. and bathroom looked unclean walls and mold in glass shower

Disapointing the Spa did not work. and bathroom looked unclean walls and mold in glass shower, no sugar for coffee. restaurant food was average, nice steak on cold plate with very nice hot (microwaved) vegies.

August 02, 2016

Peter C

Very happy, you couldnt have done more.

Online booking was a breeze, early check in wasnt a problem (12.15pm), room was ready, nice, clean, comfortable. Couldnt really find anything on the menu at the sports bar so I ate out. Checkout was easy.

August 02, 2016

Wayne Davis

The hotel is very nice the only let down is the food. We only had breakfast there but our friends stayed as well and left half there meal on Friday night

August 02, 2016

Moana Strauss

Familiar and convenient

I stay at Rydges Capital Hill regularly as it is close to my parents unit. Being a member of the rewards program is an incentive for me as I usually get a room upgrade and often reasonable rates (by Canberra ... more

July 27, 2016

Angel Medina

Great staff room looking a bit old and in need of repair.

Door to room did not shut properly, found the ajar on return after cleaners had been. Skylight above spa displayed many cob webs. Also suspect leak through sky light as bath room cold and cold air flow plus rubbish appears ... more

July 27, 2016

Rod

A great place to stay in Canberra with easy walking to a good variety of dining options

I had an enjoyable stay. I would recommend reviewing the type of televisions you use. I don't use the TV very much other than for some company in the morning. I was difficult and time consuming to find a free ... more

July 21, 2016

Lisa Lambert

Very disappointed in customer service.

Booked a spa room, spa didn't work. Reported to front desk late at night. On check out informed staff again and requested to speak to manager. Manager not available and I couldn't wait, had to go to work. Rang the ... more

July 21, 2016

Carlos

Good stay

Nice hotel. Like most reviews say the bathrooms are old but are getting renovated. Was not a problem for us, we liked our room it was clean and had a nice view of the atrium.. Buffet breakfast surpassed my expectations ... more

July 19, 2016

Julie-Ann

pleasant

Room was good, quiet and clean and comfortable. Staff were friendly and helpful.

July 09, 2016

Edwin

The worst Rydges Hotel

Staff at check in and checkout is the only good part of the stay. Restaurant staff are friendly but the restaurant itself its a nightmare. Started of with wine glasses full of finger mark stains. Food are not hot at ... more

July 09, 2016

Denise and David Lines

All staff friendly and heelpful.

Mouths hanging open constantly at the degrees of helpfulness: a car ride to a chemist, bandaids found, room service food attendant refused tip...ALL staff smiling and friendly, eager to give advice or call a service. We knew we must have ... more

July 04, 2016

David Bogan

Was just great!

Have stayed here several times before and would certainly do so again. Thank you :-)

June 26, 2016