ID: 720
February 28, 2016
“Good medium size hotel with included breakfast”
+ Breakfast buffet + Location a bit outside city center allowing easy an free parking + big room. - WiFi not very fast - air conditioning missing
+ Breakfast buffet + Location a bit outside city center allowing easy an free parking + big room.
- WiFi not very fast - air conditioning missing
ID: 718
February 27, 2016
“Comfy beds, weird toilet”
Beds very comfy. Very clean room. Heated pool and spa. Toilet so high my feet couldn't touch the floor, if you had younger children this would be a problem. Strange smell in the lifts. Staff not over ...
Beds very comfy. Very clean room. Heated pool and spa.
Toilet so high my feet couldn't touch the floor, if you had younger children this would be a problem. Strange smell in the lifts. Staff not over ...
ID: 721
February 27, 2016
“My Nightmare Birthday experience!”
It's a my Birthday nightmare! It's was completely opposite of what I expected to spend my Birthday with my family. I day before my stay the hotel emailed me that I can do online check-in for convince ...
It's a my Birthday nightmare! It's was completely opposite of what I expected to spend my Birthday with my family. I day before my stay the hotel emailed me that I can do online check-in for convince ...
ID: 717
February 25, 2016
“Great rate, for very comfortable spacious”
Huge room, beautiful furniture and able to open windows for a little fresh air. Enjoyed the spa bath too. Car parking was very handy and would definitely use this hotel again. TV confused me. Somehow ...
Huge room, beautiful furniture and able to open windows for a little fresh air. Enjoyed the spa bath too. Car parking was very handy and would definitely use this hotel again.
TV confused me. Somehow ...
ID: 719
February 25, 2016
“Really nice Hotel”
Location close to town, lake and one of the many Geothermal sites with Maori history. We' were upgraded to a suite which was amazing. Great views of the racecourse right in front of hotel. All staff v ...
Location close to town, lake and one of the many Geothermal sites with Maori history. We' were upgraded to a suite which was amazing. Great views of the racecourse right in front of hotel. All staff v ...
ID: 697
February 21, 2016
“It was ok.”
The size of the room and the spa bath. Also the staff member making coffee at breakfast. The curtains detached in one place and a white mark on the carpet.
The size of the room and the spa bath. Also the staff member making coffee at breakfast.
The curtains detached in one place and a white mark on the carpet.
ID: 715
February 21, 2016
“Great , hassle free accommodation. Would stay again.”
Rooms were very spacious . Lovely beds . Inside pool great for relaxing . Good to be able to have a work out at gym. Fan in gym. As area was very warm.
Rooms were very spacious . Lovely beds . Inside pool great for relaxing . Good to be able to have a work out at gym.
Fan in gym. As area was very warm.
ID: 716
February 21, 2016
“No idea”
i like every things , all good. Inside the lift ( on the left ) , little bit smell.
i like every things , all good.
Inside the lift ( on the left ) , little bit smell.
ID: 698
February 18, 2016
Pleasant
The gentleman on checking out. He was rude
The gentleman on checking out. He was rude
ID: 699
February 17, 2016
“Able to exceed your expectations”
Staff I was so impressed I sent a letter to the head office
Staff I was so impressed I sent a letter to the head office
ID: 700
February 16, 2016
Good
very very clean, the room was bigger than we anticipated and there was a tonne of space. Loved the spa bath. Good Value for money and in an easy location! There was no cutlery other than two tea spoon ...
very very clean, the room was bigger than we anticipated and there was a tonne of space. Loved the spa bath. Good Value for money and in an easy location!
There was no cutlery other than two tea spoon ...
ID: 701
February 16, 2016
“Room comfortable”
Pool for grandson brilliant Evening dinners wonderful and tasty Parking arrangement good. Cold breakfasts Awful Our grandson enjoyed the pancake maker and baked beans
Pool for grandson brilliant Evening dinners wonderful and tasty Parking arrangement good.
Cold breakfasts Awful Our grandson enjoyed the pancake maker and baked beans
ID: 702
February 15, 2016
Good
The beds were very comfortable. Property - room dated
The beds were very comfortable.
Property - room dated
ID: 703
February 14, 2016
“Great family hotel”
The large rooms were awesome. We loved the pool and spa. The buffet breakfast was lovely. Our room was way too hot at night and we couldn't work out where the airconditioning was. This was the only th ...
The large rooms were awesome. We loved the pool and spa. The buffet breakfast was lovely.
Our room was way too hot at night and we couldn't work out where the airconditioning was. This was the only th ...
ID: 704
February 14, 2016
Wonderful
people doing bombs in the pool you move away from them then they come down your end I did not like it and they done it to people holding babies too there was no signs telling people not to do ... more
people doing bombs in the pool you move away from them then they come down your end I did not like it and they done it to people holding babies too there was no signs telling people not to do bomb ...
ID: 705
February 13, 2016
They told us that there is free Wi-Fi in the hotel but it doesn't work today. There are just two fans in the room and NO AIR CONDITIONING!!! It's really hot in the room. Horrible!
They told us that there is free Wi-Fi in the hotel but it doesn't work today. There are just two fans in the room and NO AIR CONDITIONING!!! It's really hot in the room. Horrible!
ID: 706
February 11, 2016
Good
Staff were rude!
Staff were rude!
ID: 707
February 11, 2016
“Relax after a days sightseeing”
Swimming pool. View
Swimming pool.
View
ID: 708
February 11, 2016
“Staff were helpful and courteous.”
The kitchen was helpful to us giving us dishes and silverware to eat our own food with. The room was large and quiet with a pretty view of the eucalyptus trees. The work out room had no tv controller. ...
The kitchen was helpful to us giving us dishes and silverware to eat our own food with. The room was large and quiet with a pretty view of the eucalyptus trees.
The work out room had no tv controller. ...
ID: 709
February 09, 2016
“isent good place for moeny.”
big room, convenient location. It wasn't that clean room, it wasn't good maintained room as well
big room, convenient location.
It wasn't that clean room, it wasn't good maintained room as well
ID: 710
February 09, 2016
“We enjoyed rydges”
The customer service was excellent and I really appreciated the chef cooking the trout that we had caught that day. Thank you. Room 412 needs a makeover it is a bit tired
The customer service was excellent and I really appreciated the chef cooking the trout that we had caught that day. Thank you.
Room 412 needs a makeover it is a bit tired
ID: 712
February 09, 2016
Good
Great bed. View was great, spa bath was nice plenty of tea/coffee in room. Noise from people coming and going from the pool area
Great bed. View was great, spa bath was nice plenty of tea/coffee in room.
Noise from people coming and going from the pool area
ID: 275
February 07, 2016
“Would not return!”
Friendly staff & nice reception area! staff who cant talk english properly & cant understand english properly (i had asked for help @ check out with luggage the man who was sent to room 4th floor whil ...
Friendly staff & nice reception area!
staff who cant talk english properly & cant understand english properly (i had asked for help @ check out with luggage the man who was sent to room 4th floor whil ...
ID: 276
February 07, 2016
Pleasant
Hated the 2 person surcharge not mentioned when booked in. Both lifts smelt like wet dogs slept in them
Hated the 2 person surcharge not mentioned when booked in. Both lifts smelt like wet dogs slept in them
ID: 277
February 07, 2016
“Great”
I loved the beautiful room and the friendly staff. Also receiving a free gold card priority member with out up was really great. On the shower head and shower head holder there was mound. Looked like ...
I loved the beautiful room and the friendly staff. Also receiving a free gold card priority member with out up was really great.
On the shower head and shower head holder there was mound. Looked like ...
ID: 278
February 06, 2016
No air conditioning?
Unfortunately we do not feel this hotel should be rated 4.5stars. Firstly no air con in any rooms??? Distracted & slow service at reception, very old rooms & although cleaned every day the smell of mo ...
Unfortunately we do not feel this hotel should be rated 4.5stars. Firstly no air con in any rooms??? Distracted & slow service at reception, very old rooms & although cleaned every day the smell of mo ...
ID: 279
February 05, 2016
“Excellent hotel close to town centre”
Roomy and comfortable with balcony view over fuel racecourse. Great staff and good breakfast. Nothing much!
Roomy and comfortable with balcony view over fuel racecourse. Great staff and good breakfast.
Nothing much!
ID: 280
February 04, 2016
Okay
Not realy
Not realy
ID: 281
February 04, 2016
“Not a four and a half star quality.”
Staff very polite. The heated pool was cold. Not aduquately furnished with four star quality furnishings. Wireless did not work at all!!!
Staff very polite.
The heated pool was cold. Not aduquately furnished with four star quality furnishings. Wireless did not work at all!!!
ID: 282
February 04, 2016
“Nice Hotel with Great Facilites”
Good location with great facilities. Some areas of the hotel are a little dated.
Good location with great facilities.
Some areas of the hotel are a little dated.
ID: 283
February 04, 2016
“nice and relaxing”
ThE spa in our room was good and the pool on the 4th floor good fun also the breakfast was good great staff awesome service even if the place looks outdated it still has the makings to reach its full ... more
ThE spa in our room was good and the pool on the 4th floor good fun also the breakfast was good great staff awesome service even if the place looks outdated it still has the makings to reach its full ...
ID: 284
February 02, 2016
Wonderful
Room was immaculate. Toenails and fingernails on couch
Room was immaculate.
Toenails and fingernails on couch
ID: 285
February 02, 2016
“Bargain”
Nice place to stay. No air con just a fan Ripped bed sheet
Nice place to stay.
No air con just a fan Ripped bed sheet
ID: 286
February 02, 2016
“Good place to stay”
Spacious and clean. The breakfast was awful ....
Spacious and clean.
The breakfast was awful ....
ID: 287
February 02, 2016
Exceptional
The beds were divine, very comfy
The beds were divine, very comfy
ID: 288
January 31, 2016
excellent
Not the first time staying here and will not be the last.
Not the first time staying here and will not be the last.
ID: 289
January 30, 2016
Exceptional
Very good hotel for families with kids. Good pool. Everything is bit old, but all very well kept and nicely maintained.
Very good hotel for families with kids. Good pool. Everything is bit old, but all very well kept and nicely maintained.
ID: 290
January 30, 2016
“Best Rydges stay in two countries... A++”
The Staff were very helpful and polite...
The Staff were very helpful and polite...
ID: 291
January 28, 2016
“We booked only one night - but it was so good stayed for two”
Food was excellent. The fact that children eat free is a real bonus. The restaurant manager, Daniel, is a real star! Staff all courteous and helpful.
Food was excellent. The fact that children eat free is a real bonus. The restaurant manager, Daniel, is a real star! Staff all courteous and helpful.
ID: 292
January 28, 2016
“Pretty cool place to stay”
Hot pools was awesome
Hot pools was awesome
ID: 293
January 26, 2016
Very good
Room was spacious and clean great.location. Room was.extremely hot- sauna hot- with no air conditioning. Bathroom was nearly unbearable
Room was spacious and clean great.location.
Room was.extremely hot- sauna hot- with no air conditioning. Bathroom was nearly unbearable
ID: 294
January 26, 2016
“Ok place to stay”
Facilities are pretty good. Got free gym and pool. Nice location. Staff need to put more smile on face. Bathroom sink was not clean. Pretty hot in summer no ac. But can't expect too much from $150
Facilities are pretty good. Got free gym and pool. Nice location.
Staff need to put more smile on face. Bathroom sink was not clean. Pretty hot in summer no ac. But can't expect too much from $150
ID: 295
January 26, 2016
“Has potential !”
The entrance was good, and the staff were helpful. The meal in the restaurant was acceptable, however you felt like you were in a fish bowl, the restaurant staff were very helpful and attentive and c ...
The entrance was good, and the staff were helpful. The meal in the restaurant was acceptable, however you felt like you were in a fish bowl, the restaurant staff were very helpful and attentive and c ...
ID: 296
January 26, 2016
“Lovely place to stay”
Room was a great size and the bed was nice best nite sleep ice had in ages. I know I left my phone charger in the room and when I rang to see if they could find it it wasn't ... more
Room was a great size and the bed was nice best nite sleep ice had in ages.
I know I left my phone charger in the room and when I rang to see if they could find it it wasn't there so am guessing the c ...
ID: 297
January 25, 2016
“A little disappointing”
Good location. Very dated, doesn't live up to the usual Rydges standard
Good location.
Very dated, doesn't live up to the usual Rydges standard
ID: 298
January 24, 2016
“I enjoyed the postive and friendly staff and because of them I would stay again”
The staff and the dinners in the restaurant The cleanliness. The pot holes entering car park. Décor looking tired and rooms need refreshing.
The staff and the dinners in the restaurant The cleanliness.
The pot holes entering car park. Décor looking tired and rooms need refreshing.
ID: 299
January 24, 2016
Exceptional
B,y the racecourse for us. Near the pool and gym. Able to have dinner with friends we had agreed to meet there
B,y the racecourse for us. Near the pool and gym. Able to have dinner with friends we had agreed to meet there
ID: 300
January 24, 2016
Exceptional
Friendly helpful staff. Large room.
Friendly helpful staff. Large room.
ID: 301
January 24, 2016
Exceptional
Friendly people, quiet.
Friendly people, quiet.
ID: 302
January 24, 2016
“Pleasant but tired”
The room was spacious and light, and the pool was great. The fan in the room didn't work so it was uncomfortably hot throughout the night. The toilet flush kept sticking. The upholstery was split on o ...
The room was spacious and light, and the pool was great.
The fan in the room didn't work so it was uncomfortably hot throughout the night. The toilet flush kept sticking. The upholstery was split on o ...
ID: 303
January 23, 2016
Excellent
loved our stay!
loved our stay!
ID: 304
January 22, 2016
“Never ever come back again. Good bye Rydges.”
Very smelly carpet and stale air in the rooms. We booked two rooms with spa for one night and expected to relax at balcony with spa.The rooms seem to be unoccupied or unattended for a long time. Blood ...
Very smelly carpet and stale air in the rooms. We booked two rooms with spa for one night and expected to relax at balcony with spa.The rooms seem to be unoccupied or unattended for a long time. Blood ...
ID: 305
January 21, 2016
“Good value but a little tired”
Beds were really comfortable, it all looked so nice & the pool was wonderful. Fan in room was not in good order. More chairs were needed for 3 people & iron didn't work.
Beds were really comfortable, it all looked so nice & the pool was wonderful.
Fan in room was not in good order. More chairs were needed for 3 people & iron didn't work.
ID: 306
January 21, 2016
“Over all not too bad”
Good pizza. The rain
Good pizza.
The rain
ID: 307
January 20, 2016
Excellent
Very nice room. Interesting furniture. Good facilities. Excellent value
Very nice room. Interesting furniture. Good facilities. Excellent value
ID: 308
January 20, 2016
Disappointing
Buffet breakfast was nice. Pool was a great feature. Very tired furnishings and décor. Carpet was worn and marked. Elevator smelled.
Buffet breakfast was nice. Pool was a great feature.
Very tired furnishings and décor. Carpet was worn and marked. Elevator smelled.
ID: 309
January 19, 2016
“Very pleasant and just what we needed.”
The interconnecting rooms and the size of our rooms were most accommodating to our stay. Swimming pool was also fun for the family
The interconnecting rooms and the size of our rooms were most accommodating to our stay. Swimming pool was also fun for the family
ID: 310
January 19, 2016
“Terrific stay AAA+++”
Child Friendly Great location Great balcony area. Meals weren't that great
Child Friendly Great location Great balcony area.
Meals weren't that great
ID: 311
January 19, 2016
“Stunning view of the racecourse and the New Years Eve fireworks display.”
The suite was amazing! Raj in the Mezz Bar was friendly and professional and really pleasant.
The suite was amazing! Raj in the Mezz Bar was friendly and professional and really pleasant.
ID: 312
January 19, 2016
“Very disappointing facility.”
Polite considerate staff. The room was poor, scruffy , the iron dirty staining a shirt , no newspaper available, no air conditioning on a very hot night and no way to lower temperature. Overall very p ...
Polite considerate staff.
The room was poor, scruffy , the iron dirty staining a shirt , no newspaper available, no air conditioning on a very hot night and no way to lower temperature. Overall very p ...
ID: 313
January 19, 2016
Good
Staff at counter couldn't have been more helpful. Thought it was expensive for the room condition
Staff at counter couldn't have been more helpful.
Thought it was expensive for the room condition
ID: 314
January 18, 2016
“Disappointed”
Great Location that is close to attractions and town center. Foyer is immpressive and the hotel has great communication and online check-in. Bed was also clean and comfortable. The major issue for me ...
Great Location that is close to attractions and town center. Foyer is immpressive and the hotel has great communication and online check-in. Bed was also clean and comfortable.
The major issue for me ...
ID: 315
January 17, 2016
It was fine. The desk folks were helpful and courteous. Was easy to get to. Enjoyed the Maori Culture Center The drinks and snacks temptation I could do without. Would rather just have a coffee pot ...
It was fine. The desk folks were helpful and courteous. Was easy to get to. Enjoyed the Maori Culture Center The drinks and snacks temptation I could do without. Would rather just have a coffee pot ...
ID: 316
January 17, 2016
Good
The location. Our room didn't have air conditioning. Only a fan that wasn't working. Had to open the windows which was quite noisy as the rooms were near the generator
The location.
Our room didn't have air conditioning. Only a fan that wasn't working. Had to open the windows which was quite noisy as the rooms were near the generator
ID: 317
January 17, 2016
Nice but getting a little old
The stay was very comfortable. We were only there for 1 night and only really slept + showered. Nice but starting to look a little run down. Price was very reasonable
The stay was very comfortable. We were only there for 1 night and only really slept + showered. Nice but starting to look a little run down. Price was very reasonable
ID: 318
January 17, 2016
“Enjoyed stay”
Big bed and spa. Nothing
Big bed and spa.
Nothing
ID: 319
January 17, 2016
“Good, not all bad.”
Nice, spacious rooms. More quieter than I expected considering this hotel is on the main strip. Staff were friendly, room service prompt and nice meals. Everything you need during a stay is right here ...
Nice, spacious rooms. More quieter than I expected considering this hotel is on the main strip. Staff were friendly, room service prompt and nice meals. Everything you need during a stay is right here ...
ID: 320
January 16, 2016
Feed back
Location, nice and warm, good onsite facilities. Noted our room the decor was getting a bit tired. The Sky channels were snowy and there were ants in the kitchen and main entrance area. We have stayed ...
Location, nice and warm, good onsite facilities.
Noted our room the decor was getting a bit tired. The Sky channels were snowy and there were ants in the kitchen and main entrance area. We have stayed ...
ID: 321
January 16, 2016
Exceptional
Fantastic suite room....awesome interior...fun living at rydges
Fantastic suite room....awesome interior...fun living at rydges
ID: 322
January 16, 2016
Pleasant
Sharing a room with our children. Made it hard to stay up later than them
Sharing a room with our children. Made it hard to stay up later than them
ID: 323
January 15, 2016
“comfortable and enjoyable”
excellent room and friendly staff and good car park and easy access through door on ground floor.
excellent room and friendly staff and good car park and easy access through door on ground floor.
ID: 324
January 14, 2016
Lovey comfortable Rooms
Rooms and bed extremely comfortable and very very roomy. Staff very pleasant and efficent
Rooms and bed extremely comfortable and very very roomy. Staff very pleasant and efficent
ID: 325
January 14, 2016
“Great value, great staff”
The pool , food was great , great for kids to eat free
The pool , food was great , great for kids to eat free
ID: 326
January 14, 2016
“Very nice hotel”
The hot tub on the balcony was amazing. That nothing was around the hotel. It was almost in a purely residential area it seemed.
The hot tub on the balcony was amazing.
That nothing was around the hotel. It was almost in a purely residential area it seemed.
ID: 327
January 13, 2016
We were booked in for 3 nights. The first room we were given had a large hole in carpet, stains on the table and tv cabinet, bathroom plugs that didn't work, the floor vibrated, the bathroom door did ...
We were booked in for 3 nights. The first room we were given had a large hole in carpet, stains on the table and tv cabinet, bathroom plugs that didn't work, the floor vibrated, the bathroom door did ...
ID: 328
January 13, 2016
“Nice place”
Staff were friendly, parking was easy, free and close. View was pretty good, location was convenient. Lots of facilities to choose from had we had time, would like to stay again to experience more :) ...
Staff were friendly, parking was easy, free and close. View was pretty good, location was convenient. Lots of facilities to choose from had we had time, would like to stay again to experience more :) ...
ID: 329
January 13, 2016
Good size room and aircon (to escape the sulphur smell), on site parking, hotel a little dated and needs an refresh.
Good size room and aircon (to escape the sulphur smell), on site parking, hotel a little dated and needs an refresh.
ID: 330
January 12, 2016
Exceptional
Clean suite, comfortable bed. Even though we asked for a quiet area with a good view. We were in a ground floor room with a limited view.
Clean suite, comfortable bed.
Even though we asked for a quiet area with a good view. We were in a ground floor room with a limited view.
ID: 331
January 12, 2016
Very good
Was great to have a balcony so could have natural air in the room. The bar staff member was great.. very helpful .There was a problem when first checking in as the room supplied was not what was booke ...
Was great to have a balcony so could have natural air in the room. The bar staff member was great.. very helpful .There was a problem when first checking in as the room supplied was not what was booke ...
ID: 332
January 12, 2016
Very good
Big nice rooms. Pool and gym were great
Big nice rooms. Pool and gym were great
ID: 333
January 12, 2016
“comfortable and pleasant”
Early check in and room options prior to arrival asked for spacious room and extra towels which was provided. Nothing really had everything we needed.
Early check in and room options prior to arrival asked for spacious room and extra towels which was provided.
Nothing really had everything we needed.
ID: 334
January 12, 2016
“Average accommodation.shouldn't be 4.5 stars at all”
The beds were comftable and buffet breakfast was good value for money. Dated complex, almost like hospital corridors. Rooms throughout were poorly cleaned and the cards were tedious getting in and out ...
The beds were comftable and buffet breakfast was good value for money.
Dated complex, almost like hospital corridors. Rooms throughout were poorly cleaned and the cards were tedious getting in and out ...
ID: 335
January 12, 2016
Good
Friendly staff, nice quiet hotel to stay in esp with children. We had a mouldy piece of tissue on bathroom floor, was there the 2 nights we were
Friendly staff, nice quiet hotel to stay in esp with children.
We had a mouldy piece of tissue on bathroom floor, was there the 2 nights we were
ID: 336
January 12, 2016
“Value for money”
Very pleasantly surprised,room was big,beds were super comfy,balcony overlooked a race course. Used pool lovely And warm.
Very pleasantly surprised,room was big,beds were super comfy,balcony overlooked a race course. Used pool lovely And warm.
ID: 337
January 12, 2016
“lovely we willl be back”
Really big spacious rooms and comfortable beds. A bit dated
Really big spacious rooms and comfortable beds.
A bit dated
ID: 338
January 11, 2016
Family trip
Excellent service from the frontline staff. Blonde lady on the service desk was fantastic and made us feel welcome.
Excellent service from the frontline staff. Blonde lady on the service desk was fantastic and made us feel welcome.
ID: 339
January 11, 2016
“I would stay again great service all round awesume thanks heaps”
The pool was wonderful worked a treat in the bad weather. No microwave in the room
The pool was wonderful worked a treat in the bad weather.
No microwave in the room
ID: 340
January 11, 2016
“Very noisy pipes when taps turned on in our room or the rooms above us!”
Staff were friendly. Most noisiest place we have ever stayed. Whenever we used the taps in the bathroom the pipes were noisy or if anyone in any room above us would turn a tap on or use the toilet, w ... more
Staff were friendly.
Most noisiest place we have ever stayed. Whenever we used the taps in the bathroom the pipes were noisy or if anyone in any room above us would turn a tap on or use the toilet, w ...
ID: 341
January 10, 2016
will go again
overall very good. only the bad guest noise at the midnight with childs bad luck
overall very good.
only the bad guest noise at the midnight with childs
bad luck
ID: 342
January 10, 2016
“Okay”
Your hotel policy is that if anything was left behind it would be returned,that was not the case.i found that staff was not at all helpful. Maybe it was the small item(a new expensive lipstick left i ...
Your hotel policy is that if anything was left behind it would be returned,that was not the case.i found that staff was not at all helpful. Maybe it was the small item(a new expensive lipstick left i ...
ID: 343
January 10, 2016
Wonderful
Comfortable bed and spacious room
Comfortable bed and spacious room
ID: 344
January 10, 2016
“Fun in Rotarua”
Staff were friendly & helpful. Good location, very near to everything. Nice clean room.
Staff were friendly & helpful. Good location, very near to everything. Nice clean room.
ID: 345
January 09, 2016
Good
WiFi poor.
WiFi poor.
ID: 346
January 09, 2016
“Nice place to stay but...”
It is a pity that there is no shower curtain in the bathroom available and the water goes everywhere .and toilet is too near to the shower.
It is a pity that there is no shower curtain in the bathroom available and the water goes everywhere .and toilet is too near to the shower.
ID: 347
January 09, 2016
“Great location and good for travelling with kids”
Staff was friendly. Great food. Close to all major attractions. Could have been cleaner. A bit small for what we paid
Staff was friendly. Great food. Close to all major attractions.
Could have been cleaner. A bit small for what we paid
ID: 348
January 08, 2016
Good
Able to change room easily. Good parking. Looking a bit tired.
Able to change room easily. Good parking.
Looking a bit tired.
ID: 349
January 07, 2016
good hotel, friendly staff and good location
The reception lady was friendly and helpful and checked us promptly. The room was good and location was excellent. A wonderful experience.
The reception lady was friendly and helpful and checked us promptly. The room was good and location was excellent. A wonderful experience.
ID: 350
January 07, 2016
“Quick trip to Rotorua”
The rooms are lovely and big liked plenty of space. A little noisey from the rooms above. Air con didnt work.
The rooms are lovely and big liked plenty of space.
A little noisey from the rooms above. Air con didnt work.
ID: 351
January 07, 2016
“Not happy with the room or service given its star rating.”
The reception staff were rude so I had to make a complaint to management. The room was highly disappointing for an upgrade. There was no rubbish bin in the bathroom for sanitary products and when on ...
The reception staff were rude so I had to make a complaint to management. The room was highly disappointing for an upgrade. There was no rubbish bin in the bathroom for sanitary products and when on ...
ID: 352
January 07, 2016
“Great room service, comfortable bed, try not to get ground floor rooms though.”
The bed was very large and comfortable. Room service was excellent. The rib steak was amazing and lots of food for the price. When booking it said room had a balcony but we were put in ground floor ...
The bed was very large and comfortable. Room service was excellent. The rib steak was amazing and lots of food for the price.
When booking it said room had a balcony but we were put in ground floor ...
ID: 353
January 07, 2016
“Clean and comfortable”
Size of the room
Size of the room
ID: 354
January 06, 2016
Comfortable
It was a really big room which was brilliant with a toddler and found it quite nice as we got a really good price but the only two things that I had an issue with was the cleanliness, it could ... more
It was a really big room which was brilliant with a toddler and found it quite nice as we got a really good price but the only two things that I had an issue with was the cleanliness, it could have be ...
ID: 355
January 05, 2016
Noise from water pipe
Noise from the water pipe was very annoying, especially during the night time. Worse thing is , that you can even hear the noise if next door guest opens their water tab. One of the glass in the cupbo ...
Noise from the water pipe was very annoying, especially during the night time. Worse thing is , that you can even hear the noise if next door guest opens their water tab.
One of the glass in the cupbo ...
ID: 356
January 05, 2016
“Over promised, under delivery!!!!”
Lunch, dinner, restaurants & pool. Leaky shower, old furniture & fittings
Lunch, dinner, restaurants & pool.
Leaky shower, old furniture & fittings
ID: 357
January 05, 2016
“Disappointed”
Hugely disappointed we were unable to come here even though we had booked. we were looking for a special night away over Christmas....we had to go to another recommended Hotel ( which was ok) but the ...
Hugely disappointed we were unable to come here even though we had booked. we were looking for a special night away over Christmas....we had to go to another recommended Hotel ( which was ok) but the ...
ID: 358
January 05, 2016
Exceptional
Value for money!! Ease of booking throught booking.com app.
Value for money!! Ease of booking throught booking.com app.
ID: 359
January 05, 2016
Disappointing
location is alright. asked for bassinet. no on arrival. asked for two bedrooms. no on arrival. not very comfort place. not come back
location is alright.
asked for bassinet. no on arrival. asked for two bedrooms. no on arrival. not very comfort place. not come back
ID: 360
January 05, 2016
Good
Great central location. Friendly staff. No oven if you want to cook your own meal. Couch was horrible could have been cleaner. From hairs to dirty cutlery and old shampoo bottles.
Great central location. Friendly staff.
No oven if you want to cook your own meal. Couch was horrible could have been cleaner. From hairs to dirty cutlery and old shampoo bottles.
ID: 361
January 05, 2016
“Spa & Pool haven with kids who devoured breakfast ”
We loved the fact we had a balcony with an amazing view & could get fresh air into our room. Felt like we where a part of the city. And as usual keep coming back for the most comfortable beds ... more
We loved the fact we had a balcony with an amazing view & could get fresh air into our room. Felt like we where a part of the city. And as usual keep coming back for the most comfortable beds ever!! ...
ID: 362
January 05, 2016
Good
Location and room. No hot water for spa pool No balcony as described on the online preview of room
Location and room.
No hot water for spa pool No balcony as described on the online preview of room
ID: 363
January 04, 2016
Good experience to staying in rydges rotorua. Nice view from the balcony of the room. The spa is good. It's also nice to swim in the swimming pool in the morning as there's no one else.=) will recomme ...
Good experience to staying in rydges rotorua. Nice view from the balcony of the room. The spa is good. It's also nice to swim in the swimming pool in the morning as there's no one else.=) will recomme ...
ID: 364
January 04, 2016
Good
pool. clean
pool.
clean
ID: 365
January 04, 2016
Very good
The rooms are huge and comfortable; the restaurant was amazing and my son loved the swimming pool. The room was a bit shabby - the seal on the fridge was broken and hanging off and everything looked a ...
The rooms are huge and comfortable; the restaurant was amazing and my son loved the swimming pool.
The room was a bit shabby - the seal on the fridge was broken and hanging off and everything looked a ...
ID: 366
January 03, 2016
Fair
Multi-Gym equipment was broken, Bar was not open - the hotel is now starting to look its age, bathrooms are tired and need of refurbishment. Accommodation was expensive
Multi-Gym equipment was broken, Bar was not open - the hotel is now starting to look its age, bathrooms are tired and need of refurbishment. Accommodation was expensive
ID: 367
January 03, 2016
Pleasant
The bed might having a bed bugs. Getting some bite once wake up at next day morning.
The bed might having a bed bugs. Getting some bite once wake up at next day morning.
ID: 368
December 31, 2015
“Do not stay here in summer.”
Location and size of room. No air conditioning. Absolutely unbearable even with the ceiling fan and a floor fan. Thankfully we were only there one night. The shower head wouldn't tighten and every tim ...
Location and size of room.
No air conditioning. Absolutely unbearable even with the ceiling fan and a floor fan. Thankfully we were only there one night. The shower head wouldn't tighten and every tim ...
ID: 369
December 31, 2015
Excellent
Spacious room, good restaurant, functional facilities, smooth check in and check out. At a popular trout fishing location, the restaurant wanted to charge me sixty dollars to cook a trout I'd caught m ...
Spacious room, good restaurant, functional facilities, smooth check in and check out.
At a popular trout fishing location, the restaurant wanted to charge me sixty dollars to cook a trout I'd caught m ...
