ID: 720
February 28, 2016
“Good medium size hotel with included breakfast”
+ Breakfast buffet + Location a bit outside city center allowing easy an free parking + big room. - WiFi not very fast - air conditioning missing
+ Breakfast buffet + Location a bit outside city center allowing easy an free parking + big room.
- WiFi not very fast - air conditioning missing
ID: 718
February 27, 2016
“Comfy beds, weird toilet”
Beds very comfy. Very clean room. Heated pool and spa. Toilet so high my feet couldn't touch the floor, if you had younger children this would be a problem. Strange smell in the lifts. Staff not over ...
Beds very comfy. Very clean room. Heated pool and spa.
Toilet so high my feet couldn't touch the floor, if you had younger children this would be a problem. Strange smell in the lifts. Staff not over ...
ID: 721
February 27, 2016
“My Nightmare Birthday experience!”
It's a my Birthday nightmare! It's was completely opposite of what I expected to spend my Birthday with my family. I day before my stay the hotel emailed me that I can do online check-in for convince ...
It's a my Birthday nightmare! It's was completely opposite of what I expected to spend my Birthday with my family. I day before my stay the hotel emailed me that I can do online check-in for convince ...
ID: 717
February 25, 2016
“Great rate, for very comfortable spacious”
Huge room, beautiful furniture and able to open windows for a little fresh air. Enjoyed the spa bath too. Car parking was very handy and would definitely use this hotel again. TV confused me. Somehow ...
Huge room, beautiful furniture and able to open windows for a little fresh air. Enjoyed the spa bath too. Car parking was very handy and would definitely use this hotel again.
TV confused me. Somehow ...
ID: 719
February 25, 2016
“Really nice Hotel”
Location close to town, lake and one of the many Geothermal sites with Maori history. We' were upgraded to a suite which was amazing. Great views of the racecourse right in front of hotel. All staff v ...
Location close to town, lake and one of the many Geothermal sites with Maori history. We' were upgraded to a suite which was amazing. Great views of the racecourse right in front of hotel. All staff v ...
ID: 697
February 21, 2016
“It was ok.”
The size of the room and the spa bath. Also the staff member making coffee at breakfast. The curtains detached in one place and a white mark on the carpet.
The size of the room and the spa bath. Also the staff member making coffee at breakfast.
The curtains detached in one place and a white mark on the carpet.
ID: 715
February 21, 2016
“Great , hassle free accommodation. Would stay again.”
Rooms were very spacious . Lovely beds . Inside pool great for relaxing . Good to be able to have a work out at gym. Fan in gym. As area was very warm.
Rooms were very spacious . Lovely beds . Inside pool great for relaxing . Good to be able to have a work out at gym.
Fan in gym. As area was very warm.
ID: 716
February 21, 2016
“No idea”
i like every things , all good. Inside the lift ( on the left ) , little bit smell.
i like every things , all good.
Inside the lift ( on the left ) , little bit smell.
ID: 698
February 18, 2016
Pleasant
The gentleman on checking out. He was rude
The gentleman on checking out. He was rude
ID: 699
February 17, 2016
“Able to exceed your expectations”
Staff I was so impressed I sent a letter to the head office
Staff I was so impressed I sent a letter to the head office
ID: 700
February 16, 2016
Good
very very clean, the room was bigger than we anticipated and there was a tonne of space. Loved the spa bath. Good Value for money and in an easy location! There was no cutlery other than two tea spoon ...
very very clean, the room was bigger than we anticipated and there was a tonne of space. Loved the spa bath. Good Value for money and in an easy location!
There was no cutlery other than two tea spoon ...
ID: 701
February 16, 2016
“Room comfortable”
Pool for grandson brilliant Evening dinners wonderful and tasty Parking arrangement good. Cold breakfasts Awful Our grandson enjoyed the pancake maker and baked beans
Pool for grandson brilliant Evening dinners wonderful and tasty Parking arrangement good.
Cold breakfasts Awful Our grandson enjoyed the pancake maker and baked beans
ID: 702
February 15, 2016
Good
The beds were very comfortable. Property - room dated
The beds were very comfortable.
Property - room dated
ID: 703
February 14, 2016
“Great family hotel”
The large rooms were awesome. We loved the pool and spa. The buffet breakfast was lovely. Our room was way too hot at night and we couldn't work out where the airconditioning was. This was the only th ...
The large rooms were awesome. We loved the pool and spa. The buffet breakfast was lovely.
Our room was way too hot at night and we couldn't work out where the airconditioning was. This was the only th ...
ID: 704
February 14, 2016
Wonderful
people doing bombs in the pool you move away from them then they come down your end I did not like it and they done it to people holding babies too there was no signs telling people not to do ... more
people doing bombs in the pool you move away from them then they come down your end I did not like it and they done it to people holding babies too there was no signs telling people not to do bomb ...
ID: 705
February 13, 2016
They told us that there is free Wi-Fi in the hotel but it doesn't work today. There are just two fans in the room and NO AIR CONDITIONING!!! It's really hot in the room. Horrible!
They told us that there is free Wi-Fi in the hotel but it doesn't work today. There are just two fans in the room and NO AIR CONDITIONING!!! It's really hot in the room. Horrible!
ID: 706
February 11, 2016
Good
Staff were rude!
Staff were rude!
ID: 707
February 11, 2016
“Relax after a days sightseeing”
Swimming pool. View
Swimming pool.
View
ID: 708
February 11, 2016
“Staff were helpful and courteous.”
The kitchen was helpful to us giving us dishes and silverware to eat our own food with. The room was large and quiet with a pretty view of the eucalyptus trees. The work out room had no tv controller. ...
The kitchen was helpful to us giving us dishes and silverware to eat our own food with. The room was large and quiet with a pretty view of the eucalyptus trees.
The work out room had no tv controller. ...
ID: 709
February 09, 2016
“isent good place for moeny.”
big room, convenient location. It wasn't that clean room, it wasn't good maintained room as well
big room, convenient location.
It wasn't that clean room, it wasn't good maintained room as well
ID: 710
February 09, 2016
“We enjoyed rydges”
The customer service was excellent and I really appreciated the chef cooking the trout that we had caught that day. Thank you. Room 412 needs a makeover it is a bit tired
The customer service was excellent and I really appreciated the chef cooking the trout that we had caught that day. Thank you.
Room 412 needs a makeover it is a bit tired
ID: 712
February 09, 2016
Good
Great bed. View was great, spa bath was nice plenty of tea/coffee in room. Noise from people coming and going from the pool area
Great bed. View was great, spa bath was nice plenty of tea/coffee in room.
Noise from people coming and going from the pool area
ID: 275
February 07, 2016
“Would not return!”
Friendly staff & nice reception area! staff who cant talk english properly & cant understand english properly (i had asked for help @ check out with luggage the man who was sent to room 4th floor whil ...
Friendly staff & nice reception area!
staff who cant talk english properly & cant understand english properly (i had asked for help @ check out with luggage the man who was sent to room 4th floor whil ...
ID: 276
February 07, 2016
Pleasant
Hated the 2 person surcharge not mentioned when booked in. Both lifts smelt like wet dogs slept in them
Hated the 2 person surcharge not mentioned when booked in. Both lifts smelt like wet dogs slept in them
ID: 277
February 07, 2016
“Great”
I loved the beautiful room and the friendly staff. Also receiving a free gold card priority member with out up was really great. On the shower head and shower head holder there was mound. Looked like ...
I loved the beautiful room and the friendly staff. Also receiving a free gold card priority member with out up was really great.
On the shower head and shower head holder there was mound. Looked like ...
ID: 278
February 06, 2016
No air conditioning?
Unfortunately we do not feel this hotel should be rated 4.5stars. Firstly no air con in any rooms??? Distracted & slow service at reception, very old rooms & although cleaned every day the smell of mo ...
Unfortunately we do not feel this hotel should be rated 4.5stars. Firstly no air con in any rooms??? Distracted & slow service at reception, very old rooms & although cleaned every day the smell of mo ...
ID: 279
February 05, 2016
“Excellent hotel close to town centre”
Roomy and comfortable with balcony view over fuel racecourse. Great staff and good breakfast. Nothing much!
Roomy and comfortable with balcony view over fuel racecourse. Great staff and good breakfast.
Nothing much!
ID: 280
February 04, 2016
Okay
Not realy
Not realy
ID: 281
February 04, 2016
“Not a four and a half star quality.”
Staff very polite. The heated pool was cold. Not aduquately furnished with four star quality furnishings. Wireless did not work at all!!!
Staff very polite.
The heated pool was cold. Not aduquately furnished with four star quality furnishings. Wireless did not work at all!!!
ID: 282
February 04, 2016
“Nice Hotel with Great Facilites”
Good location with great facilities. Some areas of the hotel are a little dated.
Good location with great facilities.
Some areas of the hotel are a little dated.
ID: 283
February 04, 2016
“nice and relaxing”
ThE spa in our room was good and the pool on the 4th floor good fun also the breakfast was good great staff awesome service even if the place looks outdated it still has the makings to reach its full ... more
ThE spa in our room was good and the pool on the 4th floor good fun also the breakfast was good great staff awesome service even if the place looks outdated it still has the makings to reach its full ...
ID: 284
February 02, 2016
Wonderful
Room was immaculate. Toenails and fingernails on couch
Room was immaculate.
Toenails and fingernails on couch
ID: 285
February 02, 2016
“Bargain”
Nice place to stay. No air con just a fan Ripped bed sheet
Nice place to stay.
No air con just a fan Ripped bed sheet
ID: 286
February 02, 2016
“Good place to stay”
Spacious and clean. The breakfast was awful ....
Spacious and clean.
The breakfast was awful ....
ID: 287
February 02, 2016
Exceptional
The beds were divine, very comfy
The beds were divine, very comfy
ID: 288
January 31, 2016
excellent
Not the first time staying here and will not be the last.
Not the first time staying here and will not be the last.
ID: 289
January 30, 2016
Exceptional
Very good hotel for families with kids. Good pool. Everything is bit old, but all very well kept and nicely maintained.
Very good hotel for families with kids. Good pool. Everything is bit old, but all very well kept and nicely maintained.
ID: 290
January 30, 2016
“Best Rydges stay in two countries... A++”
The Staff were very helpful and polite...
The Staff were very helpful and polite...
ID: 291
January 28, 2016
“We booked only one night - but it was so good stayed for two”
Food was excellent. The fact that children eat free is a real bonus. The restaurant manager, Daniel, is a real star! Staff all courteous and helpful.
Food was excellent. The fact that children eat free is a real bonus. The restaurant manager, Daniel, is a real star! Staff all courteous and helpful.
ID: 292
January 28, 2016
“Pretty cool place to stay”
Hot pools was awesome
Hot pools was awesome
ID: 293
January 26, 2016
Very good
Room was spacious and clean great.location. Room was.extremely hot- sauna hot- with no air conditioning. Bathroom was nearly unbearable
Room was spacious and clean great.location.
Room was.extremely hot- sauna hot- with no air conditioning. Bathroom was nearly unbearable
ID: 294
January 26, 2016
“Ok place to stay”
Facilities are pretty good. Got free gym and pool. Nice location. Staff need to put more smile on face. Bathroom sink was not clean. Pretty hot in summer no ac. But can't expect too much from $150
Facilities are pretty good. Got free gym and pool. Nice location.
Staff need to put more smile on face. Bathroom sink was not clean. Pretty hot in summer no ac. But can't expect too much from $150
ID: 295
January 26, 2016
“Has potential !”
The entrance was good, and the staff were helpful. The meal in the restaurant was acceptable, however you felt like you were in a fish bowl, the restaurant staff were very helpful and attentive and c ...
The entrance was good, and the staff were helpful. The meal in the restaurant was acceptable, however you felt like you were in a fish bowl, the restaurant staff were very helpful and attentive and c ...
ID: 296
January 26, 2016
“Lovely place to stay”
Room was a great size and the bed was nice best nite sleep ice had in ages. I know I left my phone charger in the room and when I rang to see if they could find it it wasn't ... more
Room was a great size and the bed was nice best nite sleep ice had in ages.
I know I left my phone charger in the room and when I rang to see if they could find it it wasn't there so am guessing the c ...
ID: 297
January 25, 2016
“A little disappointing”
Good location. Very dated, doesn't live up to the usual Rydges standard
Good location.
Very dated, doesn't live up to the usual Rydges standard
ID: 298
January 24, 2016
“I enjoyed the postive and friendly staff and because of them I would stay again”
The staff and the dinners in the restaurant The cleanliness. The pot holes entering car park. Décor looking tired and rooms need refreshing.
The staff and the dinners in the restaurant The cleanliness.
The pot holes entering car park. Décor looking tired and rooms need refreshing.
ID: 299
January 24, 2016
Exceptional
B,y the racecourse for us. Near the pool and gym. Able to have dinner with friends we had agreed to meet there
B,y the racecourse for us. Near the pool and gym. Able to have dinner with friends we had agreed to meet there
ID: 300
January 24, 2016
Exceptional
Friendly helpful staff. Large room.
Friendly helpful staff. Large room.
ID: 301
January 24, 2016
Exceptional
Friendly people, quiet.
Friendly people, quiet.
ID: 302
January 24, 2016
“Pleasant but tired”
The room was spacious and light, and the pool was great. The fan in the room didn't work so it was uncomfortably hot throughout the night. The toilet flush kept sticking. The upholstery was split on o ...
The room was spacious and light, and the pool was great.
The fan in the room didn't work so it was uncomfortably hot throughout the night. The toilet flush kept sticking. The upholstery was split on o ...
ID: 303
January 23, 2016
Excellent
loved our stay!
loved our stay!
ID: 304
January 22, 2016
“Never ever come back again. Good bye Rydges.”
Very smelly carpet and stale air in the rooms. We booked two rooms with spa for one night and expected to relax at balcony with spa.The rooms seem to be unoccupied or unattended for a long time. Blood ...
Very smelly carpet and stale air in the rooms. We booked two rooms with spa for one night and expected to relax at balcony with spa.The rooms seem to be unoccupied or unattended for a long time. Blood ...
ID: 305
January 21, 2016
“Good value but a little tired”
Beds were really comfortable, it all looked so nice & the pool was wonderful. Fan in room was not in good order. More chairs were needed for 3 people & iron didn't work.
Beds were really comfortable, it all looked so nice & the pool was wonderful.
Fan in room was not in good order. More chairs were needed for 3 people & iron didn't work.
ID: 306
January 21, 2016
“Over all not too bad”
Good pizza. The rain
Good pizza.
The rain
ID: 307
January 20, 2016
Excellent
Very nice room. Interesting furniture. Good facilities. Excellent value
Very nice room. Interesting furniture. Good facilities. Excellent value
ID: 308
January 20, 2016
Disappointing
Buffet breakfast was nice. Pool was a great feature. Very tired furnishings and décor. Carpet was worn and marked. Elevator smelled.
Buffet breakfast was nice. Pool was a great feature.
Very tired furnishings and décor. Carpet was worn and marked. Elevator smelled.
ID: 309
January 19, 2016
“Very pleasant and just what we needed.”
The interconnecting rooms and the size of our rooms were most accommodating to our stay. Swimming pool was also fun for the family
The interconnecting rooms and the size of our rooms were most accommodating to our stay. Swimming pool was also fun for the family
ID: 310
January 19, 2016
“Terrific stay AAA+++”
Child Friendly Great location Great balcony area. Meals weren't that great
Child Friendly Great location Great balcony area.
Meals weren't that great
ID: 311
January 19, 2016
“Stunning view of the racecourse and the New Years Eve fireworks display.”
The suite was amazing! Raj in the Mezz Bar was friendly and professional and really pleasant.
The suite was amazing! Raj in the Mezz Bar was friendly and professional and really pleasant.
ID: 312
January 19, 2016
“Very disappointing facility.”
Polite considerate staff. The room was poor, scruffy , the iron dirty staining a shirt , no newspaper available, no air conditioning on a very hot night and no way to lower temperature. Overall very p ...
Polite considerate staff.
The room was poor, scruffy , the iron dirty staining a shirt , no newspaper available, no air conditioning on a very hot night and no way to lower temperature. Overall very p ...
ID: 313
January 19, 2016
Good
Staff at counter couldn't have been more helpful. Thought it was expensive for the room condition
Staff at counter couldn't have been more helpful.
Thought it was expensive for the room condition
ID: 314
January 18, 2016
“Disappointed”
Great Location that is close to attractions and town center. Foyer is immpressive and the hotel has great communication and online check-in. Bed was also clean and comfortable. The major issue for me ...
Great Location that is close to attractions and town center. Foyer is immpressive and the hotel has great communication and online check-in. Bed was also clean and comfortable.
The major issue for me ...
ID: 315
January 17, 2016
It was fine. The desk folks were helpful and courteous. Was easy to get to. Enjoyed the Maori Culture Center The drinks and snacks temptation I could do without. Would rather just have a coffee pot ...
It was fine. The desk folks were helpful and courteous. Was easy to get to. Enjoyed the Maori Culture Center The drinks and snacks temptation I could do without. Would rather just have a coffee pot ...
ID: 316
January 17, 2016
Good
The location. Our room didn't have air conditioning. Only a fan that wasn't working. Had to open the windows which was quite noisy as the rooms were near the generator
The location.
Our room didn't have air conditioning. Only a fan that wasn't working. Had to open the windows which was quite noisy as the rooms were near the generator
ID: 317
January 17, 2016
Nice but getting a little old
The stay was very comfortable. We were only there for 1 night and only really slept + showered. Nice but starting to look a little run down. Price was very reasonable
The stay was very comfortable. We were only there for 1 night and only really slept + showered. Nice but starting to look a little run down. Price was very reasonable
ID: 318
January 17, 2016
“Enjoyed stay”
Big bed and spa. Nothing
Big bed and spa.
Nothing
ID: 319
January 17, 2016
“Good, not all bad.”
Nice, spacious rooms. More quieter than I expected considering this hotel is on the main strip. Staff were friendly, room service prompt and nice meals. Everything you need during a stay is right here ...
Nice, spacious rooms. More quieter than I expected considering this hotel is on the main strip. Staff were friendly, room service prompt and nice meals. Everything you need during a stay is right here ...
ID: 320
January 16, 2016
Feed back
Location, nice and warm, good onsite facilities. Noted our room the decor was getting a bit tired. The Sky channels were snowy and there were ants in the kitchen and main entrance area. We have stayed ...
Location, nice and warm, good onsite facilities.
Noted our room the decor was getting a bit tired. The Sky channels were snowy and there were ants in the kitchen and main entrance area. We have stayed ...
ID: 321
January 16, 2016
Exceptional
Fantastic suite room....awesome interior...fun living at rydges
Fantastic suite room....awesome interior...fun living at rydges
ID: 322
January 16, 2016
Pleasant
Sharing a room with our children. Made it hard to stay up later than them
Sharing a room with our children. Made it hard to stay up later than them
ID: 323
January 15, 2016
“comfortable and enjoyable”
excellent room and friendly staff and good car park and easy access through door on ground floor.
excellent room and friendly staff and good car park and easy access through door on ground floor.
ID: 324
January 14, 2016
Lovey comfortable Rooms
Rooms and bed extremely comfortable and very very roomy. Staff very pleasant and efficent
Rooms and bed extremely comfortable and very very roomy. Staff very pleasant and efficent
ID: 325
January 14, 2016
“Great value, great staff”
The pool , food was great , great for kids to eat free
The pool , food was great , great for kids to eat free
ID: 326
January 14, 2016
“Very nice hotel”
The hot tub on the balcony was amazing. That nothing was around the hotel. It was almost in a purely residential area it seemed.
The hot tub on the balcony was amazing.
That nothing was around the hotel. It was almost in a purely residential area it seemed.
ID: 327
January 13, 2016
We were booked in for 3 nights. The first room we were given had a large hole in carpet, stains on the table and tv cabinet, bathroom plugs that didn't work, the floor vibrated, the bathroom door did ...
We were booked in for 3 nights. The first room we were given had a large hole in carpet, stains on the table and tv cabinet, bathroom plugs that didn't work, the floor vibrated, the bathroom door did ...
ID: 328
January 13, 2016
“Nice place”
Staff were friendly, parking was easy, free and close. View was pretty good, location was convenient. Lots of facilities to choose from had we had time, would like to stay again to experience more :) ...
Staff were friendly, parking was easy, free and close. View was pretty good, location was convenient. Lots of facilities to choose from had we had time, would like to stay again to experience more :) ...
ID: 329
January 13, 2016
Good size room and aircon (to escape the sulphur smell), on site parking, hotel a little dated and needs an refresh.
Good size room and aircon (to escape the sulphur smell), on site parking, hotel a little dated and needs an refresh.
ID: 330
January 12, 2016
Exceptional
Clean suite, comfortable bed. Even though we asked for a quiet area with a good view. We were in a ground floor room with a limited view.
Clean suite, comfortable bed.
Even though we asked for a quiet area with a good view. We were in a ground floor room with a limited view.
ID: 331
January 12, 2016
Very good
Was great to have a balcony so could have natural air in the room. The bar staff member was great.. very helpful .There was a problem when first checking in as the room supplied was not what was booke ...
Was great to have a balcony so could have natural air in the room. The bar staff member was great.. very helpful .There was a problem when first checking in as the room supplied was not what was booke ...
ID: 332
January 12, 2016
Very good
Big nice rooms. Pool and gym were great
Big nice rooms. Pool and gym were great
ID: 333
January 12, 2016
“comfortable and pleasant”
Early check in and room options prior to arrival asked for spacious room and extra towels which was provided. Nothing really had everything we needed.
Early check in and room options prior to arrival asked for spacious room and extra towels which was provided.
Nothing really had everything we needed.
ID: 334
January 12, 2016
“Average accommodation.shouldn't be 4.5 stars at all”
The beds were comftable and buffet breakfast was good value for money. Dated complex, almost like hospital corridors. Rooms throughout were poorly cleaned and the cards were tedious getting in and out ...
The beds were comftable and buffet breakfast was good value for money.
Dated complex, almost like hospital corridors. Rooms throughout were poorly cleaned and the cards were tedious getting in and out ...
ID: 335
January 12, 2016
Good
Friendly staff, nice quiet hotel to stay in esp with children. We had a mouldy piece of tissue on bathroom floor, was there the 2 nights we were
Friendly staff, nice quiet hotel to stay in esp with children.
We had a mouldy piece of tissue on bathroom floor, was there the 2 nights we were
ID: 336
January 12, 2016
“Value for money”
Very pleasantly surprised,room was big,beds were super comfy,balcony overlooked a race course. Used pool lovely And warm.
Very pleasantly surprised,room was big,beds were super comfy,balcony overlooked a race course. Used pool lovely And warm.
ID: 337
January 12, 2016
“lovely we willl be back”
Really big spacious rooms and comfortable beds. A bit dated
Really big spacious rooms and comfortable beds.
A bit dated
ID: 338
January 11, 2016
Family trip
Excellent service from the frontline staff. Blonde lady on the service desk was fantastic and made us feel welcome.
Excellent service from the frontline staff. Blonde lady on the service desk was fantastic and made us feel welcome.
ID: 339
January 11, 2016
“I would stay again great service all round awesume thanks heaps”
The pool was wonderful worked a treat in the bad weather. No microwave in the room
The pool was wonderful worked a treat in the bad weather.
No microwave in the room
ID: 340
January 11, 2016
“Very noisy pipes when taps turned on in our room or the rooms above us!”
Staff were friendly. Most noisiest place we have ever stayed. Whenever we used the taps in the bathroom the pipes were noisy or if anyone in any room above us would turn a tap on or use the toilet, w ... more
Staff were friendly.
Most noisiest place we have ever stayed. Whenever we used the taps in the bathroom the pipes were noisy or if anyone in any room above us would turn a tap on or use the toilet, w ...
ID: 341
January 10, 2016
will go again
overall very good. only the bad guest noise at the midnight with childs bad luck
overall very good.
only the bad guest noise at the midnight with childs
bad luck
ID: 342
January 10, 2016
“Okay”
Your hotel policy is that if anything was left behind it would be returned,that was not the case.i found that staff was not at all helpful. Maybe it was the small item(a new expensive lipstick left i ...
Your hotel policy is that if anything was left behind it would be returned,that was not the case.i found that staff was not at all helpful. Maybe it was the small item(a new expensive lipstick left i ...
ID: 343
January 10, 2016
Wonderful
Comfortable bed and spacious room
Comfortable bed and spacious room
ID: 344
January 10, 2016
“Fun in Rotarua”
Staff were friendly & helpful. Good location, very near to everything. Nice clean room.
Staff were friendly & helpful. Good location, very near to everything. Nice clean room.
ID: 345
January 09, 2016
Good
WiFi poor.
WiFi poor.
ID: 346
January 09, 2016
“Nice place to stay but...”
It is a pity that there is no shower curtain in the bathroom available and the water goes everywhere .and toilet is too near to the shower.
It is a pity that there is no shower curtain in the bathroom available and the water goes everywhere .and toilet is too near to the shower.
ID: 347
January 09, 2016
“Great location and good for travelling with kids”
Staff was friendly. Great food. Close to all major attractions. Could have been cleaner. A bit small for what we paid
Staff was friendly. Great food. Close to all major attractions.
Could have been cleaner. A bit small for what we paid
ID: 348
January 08, 2016
Good
Able to change room easily. Good parking. Looking a bit tired.
Able to change room easily. Good parking.
Looking a bit tired.
ID: 349
January 07, 2016
good hotel, friendly staff and good location
The reception lady was friendly and helpful and checked us promptly. The room was good and location was excellent. A wonderful experience.
The reception lady was friendly and helpful and checked us promptly. The room was good and location was excellent. A wonderful experience.
ID: 350
January 07, 2016
“Quick trip to Rotorua”
The rooms are lovely and big liked plenty of space. A little noisey from the rooms above. Air con didnt work.
The rooms are lovely and big liked plenty of space.
A little noisey from the rooms above. Air con didnt work.
ID: 351
January 07, 2016
“Not happy with the room or service given its star rating.”
The reception staff were rude so I had to make a complaint to management. The room was highly disappointing for an upgrade. There was no rubbish bin in the bathroom for sanitary products and when on ...
The reception staff were rude so I had to make a complaint to management. The room was highly disappointing for an upgrade. There was no rubbish bin in the bathroom for sanitary products and when on ...
ID: 352
January 07, 2016
“Great room service, comfortable bed, try not to get ground floor rooms though.”
The bed was very large and comfortable. Room service was excellent. The rib steak was amazing and lots of food for the price. When booking it said room had a balcony but we were put in ground floor ...
The bed was very large and comfortable. Room service was excellent. The rib steak was amazing and lots of food for the price.
When booking it said room had a balcony but we were put in ground floor ...
ID: 353
January 07, 2016
“Clean and comfortable”
Size of the room
Size of the room
ID: 354
January 06, 2016
Comfortable
It was a really big room which was brilliant with a toddler and found it quite nice as we got a really good price but the only two things that I had an issue with was the cleanliness, it could ... more
It was a really big room which was brilliant with a toddler and found it quite nice as we got a really good price but the only two things that I had an issue with was the cleanliness, it could have be ...
ID: 355
January 05, 2016
Noise from water pipe
Noise from the water pipe was very annoying, especially during the night time. Worse thing is , that you can even hear the noise if next door guest opens their water tab. One of the glass in the cupbo ...
Noise from the water pipe was very annoying, especially during the night time. Worse thing is , that you can even hear the noise if next door guest opens their water tab.
One of the glass in the cupbo ...
ID: 356
January 05, 2016
“Over promised, under delivery!!!!”
Lunch, dinner, restaurants & pool. Leaky shower, old furniture & fittings
Lunch, dinner, restaurants & pool.
Leaky shower, old furniture & fittings
ID: 357
January 05, 2016
“Disappointed”
Hugely disappointed we were unable to come here even though we had booked. we were looking for a special night away over Christmas....we had to go to another recommended Hotel ( which was ok) but the ...
Hugely disappointed we were unable to come here even though we had booked. we were looking for a special night away over Christmas....we had to go to another recommended Hotel ( which was ok) but the ...
ID: 358
January 05, 2016
Exceptional
Value for money!! Ease of booking throught booking.com app.
Value for money!! Ease of booking throught booking.com app.
ID: 359
January 05, 2016
Disappointing
location is alright. asked for bassinet. no on arrival. asked for two bedrooms. no on arrival. not very comfort place. not come back
location is alright.
asked for bassinet. no on arrival. asked for two bedrooms. no on arrival. not very comfort place. not come back
ID: 360
January 05, 2016
Good
Great central location. Friendly staff. No oven if you want to cook your own meal. Couch was horrible could have been cleaner. From hairs to dirty cutlery and old shampoo bottles.
Great central location. Friendly staff.
No oven if you want to cook your own meal. Couch was horrible could have been cleaner. From hairs to dirty cutlery and old shampoo bottles.
ID: 361
January 05, 2016
“Spa & Pool haven with kids who devoured breakfast ”
We loved the fact we had a balcony with an amazing view & could get fresh air into our room. Felt like we where a part of the city. And as usual keep coming back for the most comfortable beds ... more
We loved the fact we had a balcony with an amazing view & could get fresh air into our room. Felt like we where a part of the city. And as usual keep coming back for the most comfortable beds ever!! ...
ID: 362
January 05, 2016
Good
Location and room. No hot water for spa pool No balcony as described on the online preview of room
Location and room.
No hot water for spa pool No balcony as described on the online preview of room
ID: 363
January 04, 2016
Good experience to staying in rydges rotorua. Nice view from the balcony of the room. The spa is good. It's also nice to swim in the swimming pool in the morning as there's no one else.=) will recomme ...
Good experience to staying in rydges rotorua. Nice view from the balcony of the room. The spa is good. It's also nice to swim in the swimming pool in the morning as there's no one else.=) will recomme ...
ID: 364
January 04, 2016
Good
pool. clean
pool.
clean
ID: 365
January 04, 2016
Very good
The rooms are huge and comfortable; the restaurant was amazing and my son loved the swimming pool. The room was a bit shabby - the seal on the fridge was broken and hanging off and everything looked a ...
The rooms are huge and comfortable; the restaurant was amazing and my son loved the swimming pool.
The room was a bit shabby - the seal on the fridge was broken and hanging off and everything looked a ...
ID: 366
January 03, 2016
Fair
Multi-Gym equipment was broken, Bar was not open - the hotel is now starting to look its age, bathrooms are tired and need of refurbishment. Accommodation was expensive
Multi-Gym equipment was broken, Bar was not open - the hotel is now starting to look its age, bathrooms are tired and need of refurbishment. Accommodation was expensive
ID: 367
January 03, 2016
Pleasant
The bed might having a bed bugs. Getting some bite once wake up at next day morning.
The bed might having a bed bugs. Getting some bite once wake up at next day morning.
ID: 368
December 31, 2015
“Do not stay here in summer.”
Location and size of room. No air conditioning. Absolutely unbearable even with the ceiling fan and a floor fan. Thankfully we were only there one night. The shower head wouldn't tighten and every tim ...
Location and size of room.
No air conditioning. Absolutely unbearable even with the ceiling fan and a floor fan. Thankfully we were only there one night. The shower head wouldn't tighten and every tim ...
ID: 369
December 31, 2015
Excellent
Spacious room, good restaurant, functional facilities, smooth check in and check out. At a popular trout fishing location, the restaurant wanted to charge me sixty dollars to cook a trout I'd caught m ...
Spacious room, good restaurant, functional facilities, smooth check in and check out.
At a popular trout fishing location, the restaurant wanted to charge me sixty dollars to cook a trout I'd caught m ...
ID: 370
December 30, 2015
Do not go there
Rude i don'tcare staff... bad ventilation in room.. no facilties..surviving from the hype of other good rydges.. so disappointed.. wasted my money..
Rude i don'tcare staff... bad ventilation in room..
no facilties..surviving from the hype of other good rydges..
so disappointed.. wasted my money..
ID: 371
December 29, 2015
Good
Close to the city center and various other tourist destinations. Had to pay for toothbrush and toothpaste , black blanket wasn't big enough for two people.
Close to the city center and various other tourist destinations.
Had to pay for toothbrush and toothpaste , black blanket wasn't big enough for two people.
ID: 372
December 29, 2015
Good
Good location friendly staff pool was nice and clean and warm. No cooking facilities like a microwave or toaster
Good location friendly staff pool was nice and clean and warm.
No cooking facilities like a microwave or toaster
ID: 373
December 28, 2015
Happy overall
Restaurant food and bar staff was excellent. We would return for the food and friendly staff.
Restaurant food and bar staff was excellent. We would return for the food and friendly staff.
ID: 374
December 28, 2015
“Good value for money”
We enjoyed the heated pools, comfortable beds and the racetrack view from our balcony.
We enjoyed the heated pools, comfortable beds and the racetrack view from our balcony.
ID: 375
December 27, 2015
Disappointing
My room was no air conditioning.
My room was no air conditioning.
ID: 376
December 27, 2015
“Great service”
Big and comfortable room. None
Big and comfortable room.
None
ID: 377
December 27, 2015
Pleasant
Room is big. no one in reception when check in.very noise when spa is operating next door.
Room is big.
no one in reception when check in.very noise when spa is operating next door.
ID: 378
December 27, 2015
“Awesome Xmas Vacay!!!”
I really enjoyed staying with my family, enjoyed everything there was on offer!!! I really loved our room, it was so cosy. The kids loved the swimming pool, they swam & swam & swam. The mezz bar being ...
I really enjoyed staying with my family, enjoyed everything there was on offer!!! I really loved our room, it was so cosy. The kids loved the swimming pool, they swam & swam & swam. The mezz bar being ...
ID: 379
December 27, 2015
“Nice hotel”
Room was spacious. A light bulb was not working Requested good views and overlooked the car park A side table on both side of the bed would be better It is a 4 start hotel but for a stay for ... more
Room was spacious.
A light bulb was not working Requested good views and overlooked the car park A side table on both side of the bed would be better It is a 4 start hotel but for a stay for a family ...
ID: 380
December 27, 2015
Fair
Clean and tidy room. Staff just opened my room without knowing that it was occupied..and room was near the enterance and right infront of the carapark so wasn't very quiet place to stay.
Clean and tidy room.
Staff just opened my room without knowing that it was occupied..and room was near the enterance and right infront of the carapark so wasn't very quiet place to stay.
ID: 381
December 27, 2015
“A great place r”
Spacious apartment. Great value for money. Easy to book. Couldn't open ranch slider and heater in bedroom was on.
Spacious apartment. Great value for money. Easy to book.
Couldn't open ranch slider and heater in bedroom was on.
ID: 382
December 26, 2015
“Nice hotel”
Location and size of the room was good. Nice pool. In room kitchenette, burner was missing which was little shocking for us because in room discription it was mentioned kitchenette it means burner mus ...
Location and size of the room was good. Nice pool.
In room kitchenette, burner was missing which was little shocking for us because in room discription it was mentioned kitchenette it means burner mus ...
ID: 383
December 26, 2015
“Highly recommended, happy to share our experience in Rydges Rotorua to my community and friends.”
The staff, from Front Desk, Room Services. They are super nice and polite. Specially the ladies who help us with the cot for our baby, they are very helpful, smile, and polite. The room is very spacio ...
The staff, from Front Desk, Room Services. They are super nice and polite. Specially the ladies who help us with the cot for our baby, they are very helpful, smile, and polite. The room is very spacio ...
ID: 384
December 26, 2015
“Kitchenette was not good”
The hotel room was quite spacious and clean. There was kitchenette mentioned in the room details but it was only a sink in the room which they call kitchenette facility. We were totally disappointed w ...
The hotel room was quite spacious and clean.
There was kitchenette mentioned in the room details but it was only a sink in the room which they call kitchenette facility. We were totally disappointed w ...
ID: 385
December 25, 2015
This is NOT a four star hotel. This place is horrible. It is 25-30 degrees in the hallways and the room we booked. It looks like a really old resort hotel that they slapped some paint on and rebranded ...
This is NOT a four star hotel. This place is horrible. It is 25-30 degrees in the hallways and the room we booked. It looks like a really old resort hotel that they slapped some paint on and rebranded ...
ID: 386
December 24, 2015
Very good
Great hotel although a bit dated could use a spruce up
Great hotel although a bit dated could use a spruce up
ID: 387
December 24, 2015
Good value for money
Quiet location, large, modern rooms and very clean. Great location, modern and clean. The same price as a motel but more facilities.
Quiet location, large, modern rooms and very clean. Great location, modern and clean. The same price as a motel but more facilities.
ID: 388
December 24, 2015
Exceptional
Convenience
Convenience
ID: 389
December 24, 2015
“Best stress free mini break for single mum with Kids EVER.”
The room was very large which was great as I was travelling with three children. It was very quiet despite being facing the road. The staff were all great very professional but incredibly friendly an ...
The room was very large which was great as I was travelling with three children. It was very quiet despite being facing the road. The staff were all great very professional but incredibly friendly an ...
ID: 390
December 23, 2015
“Great value, good staff, nice rooms”
The whole place it was great. Key cards for the door national night mare and personal ball ache
The whole place it was great.
Key cards for the door national night mare and personal ball ache
ID: 391
December 22, 2015
Stayed Xmas eve got the double spa room with breakfast as we do each year, the day after leaving I get $209 taken from them out of my debit card leaving my account $198 in negative. I rang and they ... more
Stayed Xmas eve got the double spa room with breakfast as we do each year, the day after leaving I get $209 taken from them out of my debit card leaving my account $198 in negative. I rang and they sa ...
ID: 392
December 22, 2015
Good
Very nice, large room, with a good view. When I checked in I was told I had a free upgrade to a larger room with a balcony. When I checked out, I found that the upgrade was charged for the ... more
Very nice, large room, with a good view.
When I checked in I was told I had a free upgrade to a larger room with a balcony. When I checked out, I found that the upgrade was charged for the following 2 ...
ID: 393
December 22, 2015
Good
Wirlpool in Room. Wifi war sehr langsam.
Wirlpool in Room.
Wifi war sehr langsam.
ID: 394
December 22, 2015
“Average.”
The pool and restaurant staff. The cleaning service. Our beds were not made and toilet wasn't cleaned. The conservation initiative needs to be reviewed. We were in delux, but felt very standard
The pool and restaurant staff.
The cleaning service. Our beds were not made and toilet wasn't cleaned. The conservation initiative needs to be reviewed. We were in delux, but felt very standard
ID: 395
December 22, 2015
“Only place to stay at Rotorua”
Staff were great, great value for money. Nothing, everything was great
Staff were great, great value for money.
Nothing, everything was great
ID: 396
December 22, 2015
“Nice Hotel”
The rooms are very spacious and clean. No air conditioning and not much in the way of body wash etc
The rooms are very spacious and clean.
No air conditioning and not much in the way of body wash etc
ID: 397
December 21, 2015
Wedding
Stayed at Rydges for night on 19th December 2015. Nice comfortable room plenty of space as we had four adults staying so 2 double beds. Although we did not stay longbow spend much time in the hotel it ...
Stayed at Rydges for night on 19th December 2015. Nice comfortable room plenty of space as we had four adults staying so 2 double beds. Although we did not stay longbow spend much time in the hotel it ...
ID: 398
December 20, 2015
“Great value in a comfortable room”
Three very comfy beds in our triple room Free wifi throughout the hotel. Hotel bar closed very early Bathroom very tired
Three very comfy beds in our triple room Free wifi throughout the hotel.
Hotel bar closed very early Bathroom very tired
ID: 399
December 20, 2015
Very good
Had a very bad meal. Ordered the fresh fish of the day. Fish was not fresh at all and very badly cooked. This meal should not have made it out of the kitchen!!!
Had a very bad meal. Ordered the fresh fish of the day. Fish was not fresh at all and very badly cooked. This meal should not have made it out of the kitchen!!!
ID: 400
December 17, 2015
“Great place to stay”
Loved the room with a view of racecourse and the spa
Loved the room with a view of racecourse and the spa
ID: 401
December 17, 2015
Poor
Tired hotel needs a face lift
Tired hotel needs a face lift
ID: 402
December 16, 2015
“Value for money with all fancilities”
Value for money, restaurant and bar and staff were great. There was no air conditioning
Value for money, restaurant and bar and staff were great.
There was no air conditioning
ID: 403
December 15, 2015
“Pleasant it suited my needs.”
Quiet, pleasant helpful staff. Convenient back entrance from car park.
Quiet, pleasant helpful staff. Convenient back entrance from car park.
ID: 404
December 15, 2015
Exceptional
Good view, pretty quiet. Bed was a little soft
Good view, pretty quiet.
Bed was a little soft
ID: 405
December 14, 2015
Exceptional
Cleanliness. Bed in 313 uncomfortable
Cleanliness.
Bed in 313 uncomfortable
ID: 406
December 13, 2015
Good
Was there for work Christmas Party which was a Las Vegas themed evening. The buffet dinner was excellent.
Was there for work Christmas Party which was a Las Vegas themed evening. The buffet dinner was excellent.
ID: 407
December 11, 2015
Will come again.
tidy & clean, plenty space. Not free, (joking)
tidy & clean, plenty space.
Not free, (joking)
ID: 408
December 10, 2015
Nice hotel could be excellent if updated. Really big rooms. big rooms good restaurant Urbano across the road. my room smelt of mould/mildew. Outdated and in need of some repair
Nice hotel could be excellent if updated. Really big rooms. big rooms good restaurant Urbano across the road. my room smelt of mould/mildew. Outdated and in need of some repair
ID: 409
December 08, 2015
Exceptional
I like my room at 4th floor nice view , good size It is very confortable
I like my room at 4th floor nice view , good size It is very confortable
ID: 410
December 08, 2015
Rydges Rotorua disappointing.
The bed and the size of the room and the size of the spa bath and the bar and layout of the dinning area. Staff friendly enough. Dated décor/broken tiles and grout in service areas, leaky/noisy toile ...
The bed and the size of the room and the size of the spa bath and the bar and layout of the dinning area. Staff friendly enough.
Dated décor/broken tiles and grout in service areas, leaky/noisy toile ...
ID: 411
December 07, 2015
awesome
all the above of what i said. didnt feel the front customer service was very inviting
all the above of what i said.
didnt feel the front customer service was very inviting
ID: 412
December 06, 2015
Very good
Lovely suite with kitchen and all facilities. Friendly staff and great restaurant
Lovely suite with kitchen and all facilities. Friendly staff and great restaurant
ID: 413
December 06, 2015
Good
Large rooms. Could do with a bit of painting.
Large rooms.
Could do with a bit of painting.
ID: 414
November 28, 2015
One night stay at the Rydges!!
The check in staff were wonderful, and the restaurant staff were amazing, which created a calm and relaxing atmosphere. The pool was absolutely beautiful, would be nice to have soft playing music in ...
The check in staff were wonderful, and the restaurant staff were amazing, which created a calm and relaxing atmosphere. The pool was absolutely beautiful, would be nice to have soft playing music in ...
ID: 415
November 26, 2015
Excellent
Spacious rooms and friendly staff. The restaurant was uninviting, reminded me of a works cafeteria
Spacious rooms and friendly staff.
The restaurant was uninviting, reminded me of a works cafeteria
ID: 416
November 24, 2015
Early morning noise
Early morning noise
ID: 417
November 24, 2015
Cudda been back but won't
Gym, indoor pool, beds were comfy, clean. They put a family with a 12, 7 and 5 year old in the room opposite the bar entrance on a Friday and Saturday...had NO sleep. Either incompetent or unthoughtfu ...
Gym, indoor pool, beds were comfy, clean.
They put a family with a 12, 7 and 5 year old in the room opposite the bar entrance on a Friday and Saturday...had NO sleep. Either incompetent or unthoughtfu ...
ID: 418
November 22, 2015
Exceptional
Location is near every thing at Rotorua...the room was very comfy and spacious!
Location is near every thing at Rotorua...the room was very comfy and spacious!
ID: 419
November 21, 2015
Mid-range hotel
Good location, and plenty of space in the rooms.
Good location, and plenty of space in the rooms.
ID: 420
November 19, 2015
Nice Hotel overlooking Racecourse
Lovely big room with an excellent view overlooking Racecourse. Beds were really comfortable & the Hotel was in a convenient position close to everything. Would definitely stay at this hotel again. The ...
Lovely big room with an excellent view overlooking Racecourse. Beds were really comfortable & the Hotel was in a convenient position close to everything. Would definitely stay at this hotel again. The ...
ID: 421
November 15, 2015
Pleasant
Sheets in the one bedroom ad blood stains on them, rooms could do with some TLC
Sheets in the one bedroom ad blood stains on them, rooms could do with some TLC
ID: 422
November 12, 2015
The place to stay, great experience with awesome service
Everything was great
Everything was great
ID: 423
November 11, 2015
No Sleep! To Hot! Stunk!
Hotel has an old feeling about it. The bathroom smelt like dirty old wet socks. A very hot room no air conditioning just a door to open which felt unsafe. The roof fan when on sounded like it was abou ... more
Hotel has an old feeling about it. The bathroom smelt like dirty old wet socks. A very hot room no air conditioning just a door to open which felt unsafe. The roof fan when on sounded like it was abou ...
ID: 424
November 11, 2015
Nice hotel in Rotorua
Very pleasant place to stay overnight but also if you need to for a few days. Spacious room. Great rate. We had a lovely buffet breakfast with plenty of choice. It was busy but not overly crowded. ...
Very pleasant place to stay overnight but also if you need to for a few days. Spacious room. Great rate. We had a lovely buffet breakfast with plenty of choice. It was busy but not overly crowded. ...
ID: 425
November 10, 2015
Our was very pleasant. Its nice to have a big room it feels like that you are home.
the room is so roomy. when I have a shower the bathroom got flooded
the room is so roomy.
when I have a shower the bathroom got flooded
ID: 426
November 07, 2015
Complete wastage of money
Will never stay there again. Wastage of money. Towels were dirty. Cleanliness
Will never stay there again. Wastage of money. Towels were dirty.
Cleanliness
ID: 427
November 07, 2015
Good
ground floor is so noisy......
ground floor is so noisy......
ID: 428
November 07, 2015
absolutely perfect 100%
Loved the service and the room especially. Made us return the next night only to receive the same excellent service. Will definitely be returning to stay at this beautiful hotel. That we had to leave ...
Loved the service and the room especially. Made us return the next night only to receive the same excellent service. Will definitely be returning to stay at this beautiful hotel.
That we had to leave ...
ID: 429
November 03, 2015
Easy to find, close to food and the Redwood Forest
The bed was very comfortable. Pillows and bedding were great. The decor is dated and could do with an overhaul. Our room keys lost their magnetic strip and wouldn't open doors - External and internal ...
The bed was very comfortable. Pillows and bedding were great. The decor is dated and could do with an overhaul. Our room keys lost their magnetic strip and wouldn't open doors - External and internal ...
ID: 430
November 03, 2015
Easy to find, close to food and the Redwood Forest
The bed was very comfortable. Pillows and bedding were great. The decor is dated and could do with an overhaul. Our room keys lost their magnetic strip and wouldn't open doors - External and internal ...
The bed was very comfortable. Pillows and bedding were great. The decor is dated and could do with an overhaul. Our room keys lost their magnetic strip and wouldn't open doors - External and internal ...
ID: 431
November 03, 2015
Good
Discounted room rate was excellent and not much more than motels. Room very large. V/good front desk service. Couldn't find Sky TV (could be operator error).
Discounted room rate was excellent and not much more than motels. Room very large. V/good front desk service.
Couldn't find Sky TV (could be operator error).
ID: 432
November 02, 2015
Very good deal ok room for $115
Room a little dated but for price very good value tidy n cean LOCATION OK Location good Getting near time to update decor
Room a little dated but for price very good value tidy n cean LOCATION OK Location good Getting near time to update decor
ID: 433
November 02, 2015
Very good deal ok room for $115
Room a little dated but for price very good value tidy n cean
Room a little dated but for price very good value tidy n cean
ID: 434
November 02, 2015
Exceptional
The location is good. The staff were very helpful, friendly & professional. Accommodation excellent. I was on a very good rate so it was value for money.
The location is good. The staff were very helpful, friendly & professional. Accommodation excellent. I was on a very good rate so it was value for money.
ID: 435
November 02, 2015
Just ok saved by the package deal.
The Bed and Bath. The Gym. restaurant stuff poor attitude, run out of coffee beans at breakfast replaced with instant coffee sache. Did not offer real coffee from the barista machine. Cooked food was ...
The Bed and Bath. The Gym.
restaurant stuff poor attitude, run out of coffee beans at breakfast replaced with instant coffee sache. Did not offer real coffee from the barista machine. Cooked food was ...
ID: 436
November 01, 2015
This is really our favorite place to go with the kids. The rooms are nice and the hotel is clean. We love the indoor heated swimming pool because that means we can go any time of year. The buffet brea ... more
This is really our favorite place to go with the kids. The rooms are nice and the hotel is clean. We love the indoor heated swimming pool because that means we can go any time of year. The buffet brea ...
ID: 437
November 01, 2015
Exceptional
Friendly staff and their upgrade of our room was welcome. Very comfortable and spacious. Thank you.
Friendly staff and their upgrade of our room was welcome. Very comfortable and spacious. Thank you.
ID: 438
November 01, 2015
A much needed break.
Spacious rooms. Spa bath in bedroom. Separate lounge and kitchen. Will be back with moko.
Spacious rooms. Spa bath in bedroom. Separate lounge and kitchen. Will be back with moko.
ID: 439
November 01, 2015
Very enjoy the day we stay on. The staff are very lovely.
Very enjoy the day we stay on.
The staff are very lovely.
ID: 440
October 30, 2015
Easy stay at a nice hotel
The room was spacious but slightly dated. The bed was very comfortable. We were close to the road but very little road noise.
The room was spacious but slightly dated. The bed was very comfortable. We were close to the road but very little road noise.
ID: 441
October 29, 2015
Overall, enjoyed our stay and would come back
Spacious room, comfortable beds, nice spa bath and loved the balcony. Was very hot at night and couldn't cool room down. Opening the windows and putting fan on didn't cool it down enough. Bathroom d ...
Spacious room, comfortable beds, nice spa bath and loved the balcony.
Was very hot at night and couldn't cool room down. Opening the windows and putting fan on didn't cool it down enough. Bathroom d ...
ID: 442
October 29, 2015
A place we would like to return to
Spacious room, early check-in was available, friendly staff. Will go there again. No bad experiences
Spacious room, early check-in was available, friendly staff. Will go there again.
No bad experiences
ID: 443
October 28, 2015
Enjoyed our stay.
Room was clean and very spacious. No free meals or snack was offered to kids. The room was too hot and we couldn't control our own temperature.
Room was clean and very spacious.
No free meals or snack was offered to kids. The room was too hot and we couldn't control our own temperature.
ID: 444
October 27, 2015
Life big screen rugby a bonus!
We visited overnight when the All Blacks were playing in the semifinals of the World Cup. The big screen in the dining area to watch the match live was fantastic. Staff helpful and pleasant. Rooms spa ...
We visited overnight when the All Blacks were playing in the semifinals of the World Cup. The big screen in the dining area to watch the match live was fantastic. Staff helpful and pleasant. Rooms spa ...
ID: 445
October 27, 2015
Fantastic family stay!!!
Service- On arrival there was a little hiccup where I was assigned an occupied room but it was sorted quickly & the mistake was a simple writing error. The friendly team went above & beyond to make ou ...
Service- On arrival there was a little hiccup where I was assigned an occupied room but it was sorted quickly & the mistake was a simple writing error. The friendly team went above & beyond to make ou ...
ID: 446
October 27, 2015
Rydges Rotorua comfy family stay
Pool facilities
Pool facilities
ID: 447
October 25, 2015
excellent location, close to all amenities.
Four of us from Australia travelled to Rotorua for a wedding. A very comfortable stay, staff were more than helpful. Beautiful bar and restaurant, staff were very friendly with a good sense of humour ...
Four of us from Australia travelled to Rotorua for a wedding. A very comfortable stay, staff were more than helpful. Beautiful bar and restaurant, staff were very friendly with a good sense of humour ...
ID: 448
October 25, 2015
Comfy and spacious
Room was nice a spacious for me and my family. The wifi connection was very poor
Room was nice a spacious for me and my family.
The wifi connection was very poor
ID: 449
October 25, 2015
Great view, Great Pizza!
Love love loved the HUUGE spa bath, omg i could've slept in there if the beds werent so darn lovely. We ordered a midnight feed of Chicken Pizza Fries and Toasted Sammy. Oh my Lord the Pizza was sooo ...
Love love loved the HUUGE spa bath, omg i could've slept in there if the beds werent so darn lovely. We ordered a midnight feed of Chicken Pizza Fries and Toasted Sammy. Oh my Lord the Pizza was sooo ...
ID: 450
October 24, 2015
No racing TV channel
Stayed at this hotel as we were going to races.couldnt believe a hotel that is right on the race course didn't have the racing channel. It was Caulfield Cup day in Australia also. Rooms were ok,but ha ...
Stayed at this hotel as we were going to races.couldnt believe a hotel that is right on the race course didn't have the racing channel. It was Caulfield Cup day in Australia also. Rooms were ok,but ha ...
ID: 451
October 24, 2015
No racing TV channel
Stayed at this hotel as we were going to races.couldnt believe a hotel that is right on the race course didn't have the racing channel. It was Caulfield Cup day in Australia also.
Stayed at this hotel as we were going to races.couldnt believe a hotel that is right on the race course didn't have the racing channel. It was Caulfield Cup day in Australia also.
ID: 452
October 24, 2015
Exceptional
Very comfortable. 2 missing light bulbs; minor detail but annoying
Very comfortable.
2 missing light bulbs; minor detail but annoying
ID: 453
October 24, 2015
excellent location, close to all amenities.
Four of us from Australia travelled to Rotorua for a wedding. A very comfortable stay, staff were more than helpful. Beautiful bar and restaurant, staff were very friendly with a good sense of humour!
Four of us from Australia travelled to Rotorua for a wedding. A very comfortable stay, staff were more than helpful. Beautiful bar and restaurant, staff were very friendly with a good sense of humour!
ID: 454
October 23, 2015
Room was spacious and well presented - cool to be looking out over the racing track! Great customer focus to have the big screen set up in the buffet breakfast lounge to watch the ABs beat the French ...
Room was spacious and well presented - cool to be looking out over the racing track!
Great customer focus to have the big screen set up in the buffet breakfast lounge to watch the ABs beat the French ...
ID: 455
October 22, 2015
Very good
Book rooms and beautiful views. The room was far to hot and couldn't work the air conditioning would be good to have instructions of use in your room
Book rooms and beautiful views.
The room was far to hot and couldn't work the air conditioning would be good to have instructions of use in your room
ID: 456
October 22, 2015
Room was spacious and well presented - cool to be looking out over the racing track! Great customer focus to have the big screen set up in the buffet breakfast lounge to watch the ABs beat the French ...
Room was spacious and well presented - cool to be looking out over the racing track!
Great customer focus to have the big screen set up in the buffet breakfast lounge to watch the ABs beat the French ...
ID: 457
October 22, 2015
Good
nice room
nice room
ID: 458
October 22, 2015
Spa baths rock!
good location, great food, free drink on arrival...a big spa overlooking the race course in the room! sticky stain in the bathroom next to the toilet
good location, great food, free drink on arrival...a big spa overlooking the race course in the room!
sticky stain in the bathroom next to the toilet
ID: 459
October 22, 2015
awesome
The whole experience staying in the hotel was awesome. Nil
The whole experience staying in the hotel was awesome.
Nil
ID: 460
October 21, 2015
Best value for money
Everything... Staff was just amazing. Nothing
Everything... Staff was just amazing.
Nothing
ID: 461
October 21, 2015
Great staff service I will be back again .
The staff quality was outstanding. The bathrooms
The staff quality was outstanding.
The bathrooms
ID: 462
October 21, 2015
Nice, clean, tidy, friendly staff, but food was cold.
We got a nice price deal, as it had a discount. The rooms were bigger than expected. Very clean and tidy and personnel were friendly and helpful. Food was average and breakfast served was cold. Not qu ...
We got a nice price deal, as it had a discount. The rooms were bigger than expected. Very clean and tidy and personnel were friendly and helpful.
Food was average and breakfast served was cold. Not qu ...
ID: 463
October 20, 2015
Relax and enjoy
Kid friendly they stay and eat for free. Beds were super comfortable too. Prawns were a little undercooked. One waiter forgot kids drinks order but they soon sorted that out.
Kid friendly they stay and eat for free. Beds were super comfortable too.
Prawns were a little undercooked. One waiter forgot kids drinks order but they soon sorted that out.
ID: 464
October 20, 2015
Good
Get a good deal $99 per night. Carpet was a bit torn in our room and we have a free drink from the membership but when we go and claim it, the battender was not really helpfull. Its part of ... more
Get a good deal $99 per night.
Carpet was a bit torn in our room and we have a free drink from the membership but when we go and claim it, the battender was not really helpfull. Its part of our mistak ...
ID: 465
October 20, 2015
Exceptional
It was a great experience.
It was a great experience.
ID: 466
October 20, 2015
Comfortable stay in Rotorua
Loved the large room and spa bath. very comfortable accommodation and very central. Lovely views
Loved the large room and spa bath. very comfortable accommodation and very central. Lovely views
ID: 467
October 19, 2015
Average
It was clean and the space in the room. Sloppy staff
It was clean and the space in the room.
Sloppy staff
ID: 468
October 19, 2015
Exceptional
everything, staff room and location
everything, staff room and location
ID: 469
October 19, 2015
Great for families
Perfect for families. The rooms are spacious even with two queen beds in them. The indoor pool is great for the kids with a spa pool for the adults. Breakfast was amazing with huge variety and every ...
Perfect for families. The rooms are spacious even with two queen beds in them. The indoor pool is great for the kids with a spa pool for the adults. Breakfast was amazing with huge variety and every ...
ID: 470
October 18, 2015
Luxury
clean, quiet and great food
clean, quiet and great food
ID: 471
October 17, 2015
Gòod
The personal spa and the comfy bed. There was no microwave and the staff who received us did not even smiled felt as if iam staying for free . A bucket was left instead of a rubbish bin in the ... more
The personal spa and the comfy bed.
There was no microwave and the staff who received us did not even smiled felt as if iam staying for free . A bucket was left instead of a rubbish bin in the room an ...
ID: 472
October 17, 2015
Comfort, peace and quiet.
When we checked in we were upgraded and after a very long day travelling it was really appreciated. Being tired we ordered room service for dinner and really enjoyed it. The bed was just so comforta ...
When we checked in we were upgraded and after a very long day travelling it was really appreciated. Being tired we ordered room service for dinner and really enjoyed it. The bed was just so comforta ...
ID: 473
October 16, 2015
Handy for our site visits and visiting friends
Nice quiet room, good food. The taps are a little noisy, great hot water. Some staff appeared half asleep in the dining room at 730am. Not a good visitor look. Handy to all venues. Handy to all activ ...
Nice quiet room, good food. The taps are a little noisy, great hot water. Some staff appeared half asleep in the dining room at 730am. Not a good visitor look. Handy to all venues. Handy to all activ ...
ID: 474
October 16, 2015
Wonderful
Clean, good amenities, great sized room! A rude cleaning staff member.
Clean, good amenities, great sized room!
A rude cleaning staff member.
ID: 475
October 15, 2015
Handy for our site visits and visiting friends
Nice quiet room, good food. The taps are a little noisy, great hot water. Some staff appeared half asleep in the dining room at 730am. Not a good visitor look.
Nice quiet room, good food. The taps are a little noisy, great hot water. Some staff appeared half asleep in the dining room at 730am. Not a good visitor look.
ID: 476
October 14, 2015
Not a happy guest
Location was great and price was good. Water was not hot so we couldn't have a shower after a long travel from Auckland to Rotorua and there was no room availability to fit the number of people we boo ...
Location was great and price was good.
Water was not hot so we couldn't have a shower after a long travel from Auckland to Rotorua and there was no room availability to fit the number of people we boo ...
ID: 477
October 13, 2015
absolutely perfect 100%
The room was absolutely perfect and was the reason we chose to stay for a second night. Also the staff and the atmosphere made our stay perfect.
The room was absolutely perfect and was the reason we chose to stay for a second night. Also the staff and the atmosphere made our stay perfect.
ID: 478
October 13, 2015
Good for short stay and handy location
Upgraded room. Tired fixtures and fittings
Upgraded room.
Tired fixtures and fittings
ID: 479
October 12, 2015
Pleasant
the bedding is comfy. the kettle and tea making session is dated.
the bedding is comfy.
the kettle and tea making session is dated.
ID: 480
October 11, 2015
awesome
We really enjoyed our stay staff were very helpful and value for money.
We really enjoyed our stay staff were very helpful and value for money.
ID: 481
October 10, 2015
Very good
Didn't like that you cant park at the front of building when you checking in. It was raining and we got very wet with two trips to car
Didn't like that you cant park at the front of building when you checking in. It was raining and we got very wet with two trips to car
ID: 482
October 10, 2015
Absolutely beautiful!
Loved the service from receptionist. Absolutely beautiful
Loved the service from receptionist. Absolutely beautiful
ID: 483
October 10, 2015
Exceptional
Great location, lovely meals very nice all round. :)
Great location, lovely meals very nice all round. :)
ID: 484
October 10, 2015
Very good
Spacious rooms
Spacious rooms
ID: 485
October 09, 2015
Creidt card charges.
Great pool and spa. Old fashioned rooms. Never told me about the credit card charges prior to booking this room from Booking.com. I believe this information should have been provided to booking.com we ...
Great pool and spa.
Old fashioned rooms. Never told me about the credit card charges prior to booking this room from Booking.com. I believe this information should have been provided to booking.com we ...
ID: 486
October 08, 2015
Will stay here again for sure in our next visit to Rotorua
Our second stay with the hotel this year, it was a nice getaway for us. We liked the location and cleanliness of the hotel. Other occupants (maybe members from a tour group) were a bit noisy in the ...
Our second stay with the hotel this year, it was a nice getaway for us. We liked the location and cleanliness of the hotel.
Other occupants (maybe members from a tour group) were a bit noisy in the ...
