Guest Reviews

For a hotel stay in Rotorua New Zealand that you won’t soon forget, come to Rydges.

Rydges values honest feedback and encourages real reviews – welcome to our Verified Guest Review Finder.  Here you can quickly find out what guests are saying about Rydges Rotorua in real, authenticated reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members. Let other ‘real’ people help plan your next trip!


“Good medium size hotel with included breakfast”

+ Breakfast buffet + Location a bit outside city center allowing easy an free parking + big room. - WiFi not very fast - air conditioning missing

February 28, 2016


“Comfy beds, weird toilet”

Beds very comfy. Very clean room. Heated pool and spa. Toilet so high my feet couldn't touch the floor, if you had younger children this would be a problem. Strange smell in the lifts. Staff not over ...

February 27, 2016


“My Nightmare Birthday experience!”

It's a my Birthday nightmare! It's was completely opposite of what I expected to spend my Birthday with my family. I day before my stay the hotel emailed me that I can do online check-in for convince ...

February 27, 2016


“Great rate, for very comfortable spacious”

Huge room, beautiful furniture and able to open windows for a little fresh air. Enjoyed the spa bath too. Car parking was very handy and would definitely use this hotel again. TV confused me. Somehow ...

February 25, 2016


“Really nice Hotel”

Location close to town, lake and one of the many Geothermal sites with Maori history. We' were upgraded to a suite which was amazing. Great views of the racecourse right in front of hotel. All staff v ...

February 25, 2016


“It was ok.”

The size of the room and the spa bath. Also the staff member making coffee at breakfast. The curtains detached in one place and a white mark on the carpet.

February 21, 2016


“Great , hassle free accommodation. Would stay again.”

Rooms were very spacious . Lovely beds . Inside pool great for relaxing . Good to be able to have a work out at gym. Fan in gym. As area was very warm.

February 21, 2016


“No idea”

i like every things , all good. Inside the lift ( on the left ) , little bit smell.

February 21, 2016



The gentleman on checking out. He was rude

February 18, 2016


“Able to exceed your expectations”

Staff I was so impressed I sent a letter to the head office

February 17, 2016



very very clean, the room was bigger than we anticipated and there was a tonne of space. Loved the spa bath. Good Value for money and in an easy location! There was no cutlery other than two tea spoon ...

February 16, 2016


“Room comfortable”

Pool for grandson brilliant Evening dinners wonderful and tasty Parking arrangement good. Cold breakfasts Awful Our grandson enjoyed the pancake maker and baked beans

February 16, 2016



The beds were very comfortable. Property - room dated

February 15, 2016


“Great family hotel”

The large rooms were awesome. We loved the pool and spa. The buffet breakfast was lovely. Our room was way too hot at night and we couldn't work out where the airconditioning was. This was the only th ...

February 14, 2016



people doing bombs in the pool you move away from them then they come down your end I did not like it and they done it to people holding babies too there was no signs telling people not to do ... more

February 14, 2016

Toby Cao

They told us that there is free Wi-Fi in the hotel but it doesn't work today. There are just two fans in the room and NO AIR CONDITIONING!!! It's really hot in the room. Horrible!

February 13, 2016



Staff were rude!

February 11, 2016


“Relax after a days sightseeing”

Swimming pool. View

February 11, 2016