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Compendium

Welcome to Rydges Norwest, on behalf of the team, we’d like to extend you a warm welcome, and hope you enjoy your stay with us.

Meanwhile, if you need anything that isn’t covered below, please contact the Reception staff. They’ll be more than happy to help. We wish you an enjoyable stay, and thank you again for choosing Rydges Norwest Sydney.

Holiday Trading Hours: CLOSED Sunday 24th December 2023 – Monday 15th January 

*Menus and operating hours, subject to change*

HOLIDAY TRADING HOURS
Sunday 24 Dec Breakfast 7am-10am | Restaurant CLOSED | Bar 4-9pm
Monday 25 Dec – Tuesday 27 Dec Breakfast 7am-10am | Restaurant & Bar CLOSED
Wednesday 27 Dec – Sunday 31 Dec Breakfast 7am-10am | Restaurant CLOSED | Bar 4-9pm
Monday 1 Jan – Tuesday 2 Jan Breakfast 7am-10am | Restaurant & Bar CLOSED
Wednesday 3 Jan – Sunday 7 Jan Breakfast 7am-10am | Restaurant CLOSED | Bar 4-9pm
Monday 8 Jan Breakfast 7am-10am | Restaurant & Bar CLOSED
Tuesday 9 Jan – Sunday 14 Jan Breakfast 7am-10am | Restaurant CLOSED | Bar 4-9pm
Monday 15 Jan Breakfast 7am-10am | Restaurant & Bar CLOSED

NORMAL TRADING HOURS WILL RESUME FROM 16 JAN 2024

HOTEL SERVICES

RESTAURANT
Rebellion Bar & Grill located on the lobby level, with a view out to manicured gardens, the swimming pool and distant Blue Mountains, ensures a delightful experience. Providing a wide choice of exciting cuisine from our seasonal menu and daily changing specials, complemented by an extensive wine selection. Rebellion is set in a contemporary and stylish environment and alfresco dining is available on the terrace.
Breakfast: Monday to Friday from 6:00am – 9:30am and Saturday, Sunday and Public Holiday from 7:00am – 10:00am
Lunch: Monday – Sunday 11:30am – 2:30pm
Dinner: Monday to Saturday from 6:00pm – 10:00pm
Bookings are recommended for dinner. Please dial extension 662 for bookings.

BAR
The Rebellion Bar is located off the lobby. Serving a wide selection of beers and wines, alternatively you can enjoy our snacks from the bar menu. Perfect to make that connection with friends or just relax over a good read.

Join us for Happy Hour and unwind, relax and enjoy $7 house beer, wine and house cocktail from 4pm – 6pm, Wednesday – Friday.
Bar service is available from 4pm – 10:30pm, Monday to Saturday.

IN ROOM DINNING
Our Chefs use fresh, seasonal and local ingredients for their meal creations, inspired by global cuisine and catering to a range of tastes and dietary requirements. Of course no in-room dining menu would be complete without the favourites – so this menu also offers a selection of classics for when you just need to reward yourself.
Room service is available

  • Breakfast

Monday – Friday 6:30am – 9:30am Saturday, Sunday and Public Holiday 7:00am – 10:00am. Starting Mid-July 2023

  • Dinner

Monday to Saturday 6:00pm – 10:00pm with last orders at 9:45pm. A $5.00 tray charge will be applicable for this service.
Please dial extension 662 to place an order.

MINI BAR
Mini bar items are currently available upon request.
Please call Reception to place an order.

SWIMMING POOL
Our pool is located outside on the ground floor and is open from 6am until 10pm. Towels are available in the pool area for your convenience. Please note that there is NO lifeguard in attendance.

GYMNASIUM
Our gymnasium is located on the ground floor. Please bring your room key to access the gymnasium between 6am and 10pm.

BAGGAGE COLLECTION AND STORAGE
Please call Reception to assist with your luggage collection.

CAR PARKING
The hotel car park is complimentary with over 200 spaces available.

CHECK-OUT TIME
Our check-out time is 11am. If you wish to extend beyond this time, please call Reception.

AIR CONDITIONING/HEATING
Your room has its own separate thermostat control located on the bedroom wall. If you need assistance, please contact Reception.

ALARM CLOCK
You’ll find an alarm clock on your desk. Please contact Reception if you have any trouble setting the time or if you’d prefer a personal wake-up call instead.

ICE
Ice can be delivered to your room 24 hours a day. Please call Reception.

INNKEEPER ACT
(Act No. 24. 1968. Section 7)

INTERNET FACILITIES
Complimentary Wi-Fi is available in your room and hotel public areas.
Network name: Guests @ Rydges
Password: Betterwithcoffee

TELEVISION
Please use the TV remote for all television functions. Just follow the on-screen prompts using the remote control. Should you have any problems, please contact Reception.

SAFES (IN-ROOM)
In-room safes are provided for your use with our compliments. Please follow the instructions located on the safe. We recommend placing all valuables in the safe as the hotel accepts no responsibility for theft.

HOUSEKEEPING SERVICES
For any extra requirements in your room, including towels, blankets, pillows and other amenities, please contact Reception.

LOST AND FOUND
All items lost or found are kept for a period of time. Please contact Housekeeping.

MAPS
Maps of the area are available complimentary from Reception.

LOSS OF OR DAMAGE TO GUESTS’ PROPERTY
Under the Innkeepers Act 1968, an innkeeper may in certain circumstances be liable to make good any loss of or damage to a guest’s property even though it was not due to any fault of the innkeeper or any servant in the innkeeper’s employ.

This liability however –
(a) extends only to the property of guests who have engaged sleeping accommodation at the inn,
(b) is limited to one hundred dollars to any one guest except in the case of property which has been deposited, or offered for deposit, for safe custody,
(c) does not cover motor-vehicles or other vehicles of any kind or any property left in them, or horses or other live animals.

This notice does not constitute an admission either that the Act applies to these premises or that liability thereunder attaches in any particular case.

MESSAGES/VOICEMAIL
The light on your telephone will indicate that there is a message waiting for you. Dial 696 to retrieve your messages. If the light on your television is flashing, turn on your TV to check the message, or call the Hotel Operator.

MOVIES IN-HOUSE
An extensive selection of the latest release movies are available on your television. Just follow the on-screen prompts using the remote control.

TAXIS
For bookings, please contact Reception.

TRANSPORT
Public Transport information for buses, hotel shuttle services and the metro is available from the Reception.

WAKE-UP CALLS
To book a wake-up call, please call the Hotel Operator on extension 9.

SUPERMARKET
The closest supermarket is located a short walk away at the Norwest Marketown on Norwest Boulevard. The Concierge will be pleased to assist you with directions.

STANDBY ALARM
In cases of possible emergency, a ‘beepbeep’ tone will be audible at regular intervals throughout the hotel. Please remain calm and await further instructions from our Emergency Control Staff. Instructions are provided over the hotel public address system.

EVACUATION ALARM
This is a loud, continuous ‘whoop-whoop’ tone heard throughout the hotel. Immediately and calmly make your way to the closest fire exit, indicated on the floor plan on the back of your room door. Make your way to the bottom of the fire stairs and proceed to the evacuation point which is the large grass hill adjacent to the car park where a member of staff will provide further instructions.

THANK YOU FOR YOUR CO-OPERATION
The following basic safety guidelines should be observed in case of fire.

  • Do not use elevators/lifts.
  • Take only your room key.
  • Check your room door. If heat is evident, press wet towels or anything else wet under the door.
  • Stay close to the floor if smoke is encountered.
  • Remain calm.

 

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