Guest Reviews

Our Parramatta hotel’s exceptional service and spotless rooms have caught the attention of guests.

“Home away from home.” “great” buffet. “Friendly and professional” service. Rydges Parramatta guests have praised our Parramatta hotel for its outstanding service and spotless rooms, making us extremely proud. Our Parramatta hotel’s staff encourages all visitors to provide feedback – whether positive or negative – using our Verified Guest Review Finder. Share your thoughts about one of the premier Parramatta hotels.

Check out what past guests have had to say about our Parramatta hotel’s amenities and services before booking your stay today.

David D.

Service and all staff very friendly

From when I arrived to when I left I felt welcome

November 19, 2017

Ellen M.

Nothing was a problem

Arrived on a really busy Derby Day and although reception was extremely busy, our check-in was handled quickly and efficiently & even though our rooms were not yet available ( it was only 11am) our bags were stored and taken ... more

November 08, 2017

Alicia S.

Overpriced & should not have the 4.5star rating they advertise.

We stayed here for 3nights from the 2nd- 5th of November 2017, & they charged us over $800dollars when the initial booking on Trivago's pay later/on arrival option made months earlier, stated prices would be half this. They were extremely ... more

November 08, 2017

Kylie F.

Very comfortable

Room was very comfortable and clean, dinner and breakfast at the buffet was delicious. Overall was very impressed of the service and accommodation

October 20, 2017


Business trip

Well situated in Parramatta, plenty of on site parking, open and under cover (small charge). Rooms ok, but ours was facing a busy road so that was a bit of an issue. Great bathroom, large bed and t.v. Cake in ... more

October 08, 2017

Janet S.


We had a short stay but found the room very clean and comfortable

October 05, 2017

Robert (. S.

Service was excellent and friendly. I was impressed by the Reception Staff and the Buffet Waiting Staff.

September 27, 2017


Great location, great food and great sleep.

Rydges Parramatta is located on James Ruse Drive- very close to the M4 which makes it a great place to stay when visiting Sydney. Many wonderful restaurants in Parramatta and only a quick 20 minute drive into the city. The ... more

September 20, 2017

Pjero M.

Very Comfortable and welcoming

I had a great stay, the gym was the right size, the pool was wonderful and a great temperature, the staff were very friendly and welcoming. the breakfast was great, i really enjoyed my stay

August 23, 2017

Melanie F.

A standout among others

Staff always seem extra helpful no matter what hour of the day I arrive. It's not just once it's repeatedly. The rooms are immaculately clean and the quality of the food offered is very high.

August 16, 2017

Jim M.

Could do better.

Good location, good food. But the rooms where average, the issue wasn't with the room per sè but more to do with the facilities of the the room. No body shampoo, only soap which left your skin feeling awful, then ... more

June 04, 2017


Nice enough

The restaurant is over rated

May 05, 2017

Sonia S.


Loved everything

May 05, 2017


Clean and comfortable. No soundproof

Second time staying here and unlike the first time I could hear the guy next door snoring, sneezing and coughing all night long. When I finally got to sleep the cleaners woke me up with their banging things on the ... more

April 23, 2017



Overall good just needed to find mint for a mojito had none lol but bartender did run around looking for some now that's dedication so had a margarita instead love a cocktail or to when im out haha

April 17, 2017

Prue L.

Always a pleasure to stay here.

This is our 5th year of staying at The Ridges Parramatta using the Easter Show package. Staff are always helpful, friendly and smiling. Have never had an issue and this time was no exception. I do not mind spending a ... more

April 17, 2017


Awesome stay

We booked the Easter Show Package and it was great! The hotel was lovely, staff were friendly and the breakfast was awesome.

April 11, 2017

David E.

Overall Very Good

Hotel Rydges Parramatta I stayed 1 night on business, the hotel was very nice, staff were friendly, breakfast was great, a lot of healthy options, the room was clean and spacious. I stay in this area on a regular basis ... more

April 05, 2017