Guest Reviews

Our Parramatta hotel’s exceptional service and spotless rooms have caught the attention of guests.

“Home away from home.” “great” buffet. “Friendly and professional” service. Rydges Parramatta guests have praised our Parramatta hotel for its outstanding service and spotless rooms, making us extremely proud. Our Parramatta hotel’s staff encourages all visitors to provide feedback – whether positive or negative – using our Verified Guest Review Finder. Share your thoughts about one of the premier Parramatta hotels.

Check out what past guests have had to say about our Parramatta hotel’s amenities and services before booking your stay today.

Adam

Great location, great food and great sleep.

Rydges Parramatta is located on James Ruse Drive- very close to the M4 which makes it a great place to stay when visiting Sydney. Many wonderful restaurants in Parramatta and only a quick 20 minute drive into the city. The ... more

September 20, 2017

Pjero M.

Very Comfortable and welcoming

I had a great stay, the gym was the right size, the pool was wonderful and a great temperature, the staff were very friendly and welcoming. the breakfast was great, i really enjoyed my stay

August 23, 2017

Melanie F.

A standout among others

Staff always seem extra helpful no matter what hour of the day I arrive. It's not just once it's repeatedly. The rooms are immaculately clean and the quality of the food offered is very high.

August 16, 2017

Jim M.

Could do better.

Good location, good food. But the rooms where average, the issue wasn't with the room per sè but more to do with the facilities of the the room. No body shampoo, only soap which left your skin feeling awful, then ... more

June 04, 2017

Eddie

Nice enough

The restaurant is over rated

May 05, 2017

Sonia S.

Amazing

Loved everything

May 05, 2017

Jen

Clean and comfortable. No soundproof

Second time staying here and unlike the first time I could hear the guy next door snoring, sneezing and coughing all night long. When I finally got to sleep the cleaners woke me up with their banging things on the ... more

April 23, 2017

Karen

Good

Overall good just needed to find mint for a majito had none lol but bartender did run around looking for some now thats dedication so had a margarita instead love a cocktail or to when im out haha

April 17, 2017

Prue L.

Always a pleasure to stay here.

This is our 5th year of staying at The Ridges Parramatta using the Easter Show package. Staff are always helpful, friendly and smiling. Have never had an issue and this time was no exception. I do not mind spending a ... more

April 17, 2017

Hayley

Awesome stay

We booked the Easter Show Package and it was great! The hotel was lovely, staff were friendly and the breakfast was awesome.

April 11, 2017

David E.

Overall Very Good

Hotel Rydges Parramatta I stayed 1 night on business, the hotel was very nice, staff were friendly, breakfast was great ,a lot of healthy options, the room was clean and spacious. I sty in this arera on a regular basis ... more

April 05, 2017

Syed N.

Once Rydges; always rydges.

The first time we stayed at Rydges Paramatta was during our christmas vacation last year. The room was spick and span. We were allotted the room overlooking the racecourse. It was so impressive that we decided to comeback again. This ... more

March 27, 2017

Richard A.

Was enjoyable - a few hassles with parking but well handled by the staff.

Staff on the desk were friendly and efficient, even remembered my name! Room was comfortable and I had no issues. I like the concept of grab and go breakfast, but it needs to be done better. The concept to get ... more

March 19, 2017

C B.

The worse customer service from any hotel I've stayed at.

Room was nice and clean and the standard of food in both the evening and at breakfast was very good. The service from some your staff was terrible! I advised I was a loyalty member at Rydges, the person taking ... more

March 12, 2017

Louise

Welcoming, clean & comfortable - great staff.

Always attentive and prompt service - staff friendly & helpful. Very comfortable rooms - always clean & well maintained. Ample parking on site with easy access to the hotel.

March 12, 2017

Jarrod M.

easy, smooth, and trouble free

excellent service. staff made every aspect easy.

March 06, 2017

Tony S.

Hotel and Bar very good, restaurant ok

Held function in bar for high was great as usual, service was friendly and our group was well looked after. We have held this night for a number of years, service has definitely improved. Restaurant staff were great, menu options ... more

February 28, 2017

Lee

Great

Chef Marcus was wonderful and his omelettes and pancakes amazing Thank You Marcus for being so nice and easy to chat with. Beds comfy room clean and tidy curtains awesome did not let light in in the mornings so enjoyed ... more

February 28, 2017