Guest Reviews

Our Parramatta hotel’s exceptional service and spotless rooms have caught the attention of guests.

“Home away from home.” “great” buffet. “Friendly and professional” service. Rydges Parramatta guests have praised our Parramatta hotel for its outstanding service and spotless rooms, making us extremely proud. Our Parramatta hotel’s staff encourages all visitors to provide feedback – whether positive or negative – using our Verified Guest Review Finder. Share your thoughts about one of the premier Parramatta hotels.

Check out what past guests have had to say about our Parramatta hotel’s amenities and services before booking your stay today.

Robyn Kennedy-O'Neill

Very enjoyable stay and the service in all depatments was fantastic.One query!!

I rang when I arrived home to query my Bill and we realised that we had been charged for two Breakfast on one morning twice the staff was really Great and said that they would apply a CREDIT, on looking ... more

August 25, 2016

David

comfortable and enjoyable

The rooms are very comfortable with the refurbishment. The beds are great. easy to access site and staff are very friendly.

August 23, 2016

D Refalo

Ms

Good Can't wait till Reno finished

August 21, 2016

Susan fraserbeckensall

Room was ok food was sub standard

Had the smorgasbord was just average Roast vegetables cold

August 14, 2016

Donald Thomas

Comfortable with very obliging staff.

On arrival front of office looked after me and I was able to check in to my room early. Room adequate, might just add that with bathroom door open the windows fogged up... maybe I should have shut the door ... more

August 08, 2016

Lee

Business as usual

Friendly at check in, helpful. As always. Room tidy and clean, quiet. Bed comfy. Don't like new bathroom renovations though. Not keen on watching myself have a shower :-/ Did whoever came up with that design give that any thought?

August 08, 2016

Cherry Matthews and Ross Mason

Our Stay

We needed a place to stay that was close to where we needed to be the next day.. Perfect location, a short car journey to the heart of Parramatta. I chose The Rydges because they are always consistent. I was ... more

August 08, 2016

Uhappy

Poor booking and check-in experience, no response when calling front desk, loud neighbour, late check-out issues

During phone booking, advised I was a PGR member. At check-in, it became evident that the person who took the booking did not record us as a PGR member, the check-in attendant rudely questioned this and was adamant I didn't ... more

August 02, 2016

Chris Zammit

A pleasant experience with just a few things that need fixing

Check in , fine , duty Manager Matt was extremely professional and friendly and efficient Refurbished rooms lovely.Restaurant food and service excellent. A suggestion to any prospective guests,check if the weekend you are planning to stay is a race weekend.The ... more

August 02, 2016

Daryl

Good room, excellent beds for a good sleep.

The Hotel was very comfortable and the room very nice and clean. Our room overlooked James Ruse Drive and there was a little road noise but not a great worry. Only real concerns were: 1. that on Sunday night none ... more

July 28, 2016

Stephanie

Unexpectedly noisy and unprepared.

When I was called to confirm my booking for two rooms, the staff member didn't inform me that there would be construction on the level right above one of my rooms on the fifth floor, nor was I informed when ... more

July 27, 2016

Dean Lawtie

Lovely hotel ,fantastic bed

Great time. However ,my wife left her phone charger in the room,we rang the front desk at around 4 pm ,Matt answered the phone ,told what happened ,he said he would look into and get back to me,waited for just ... more

July 23, 2016

Brendan knight

Superb

The room was very comfortable and clean and had all required facility that you need in a hotel room. The restaurant where good and breakfast was also very good as I have ate at many. If your staying a nite ... more

July 21, 2016

Stephen Cook

Enjoyable stay with a few improvement that could make the experience better

Felt on arrival that the reception was understaffed. 1 person and a bit of a wait to check in. Used the gym bike and noticed the gym gear was very tired and dated. Also no water or towels available in ... more

July 21, 2016

Faapoi Suniula

Comfort and have everything to make my staying more homely

Thanks to the staff that served me and my daughters stay.She was very helpful and accomodating with my request for a bed for my daughter.

July 21, 2016

R Lemon

Always a great place to stay

I always find the staff to be both friendly and very helpful. The location for me is perfect. The newly renovated rooms are wonderful. This is my preferred hotel for staying near Parramatta. I have never had an issue. The ... more

July 09, 2016

katie borg

lovely place - great friendly staff

customer service is outstanding, room was really nice - only down fall with me being a smoker is there was no balcony - had to go outside - otherwise loved the place!

July 04, 2016

Dennis

Very nice hotel with great dining options

Nice place to stay and eat. Was only there for 2 nights but really enjoyed my stay and having room cleaned daily was good to.

July 04, 2016