Guest Reviews

Our Parramatta hotel’s exceptional service and spotless rooms have caught the attention of guests.

“Home away from home.” “great” buffet. “Friendly and professional” service. Rydges Parramatta guests have praised our Parramatta hotel for its outstanding service and spotless rooms, making us extremely proud. Our Parramatta hotel’s staff encourages all visitors to provide feedback – whether positive or negative – using our Verified Guest Review Finder. Share your thoughts about one of the premier Parramatta hotels.

Check out what past guests have had to say about our Parramatta hotel’s amenities and services before booking your stay today.


Very Nice Stay

Friendly and Helpful Staff. Great Rooms.

September 19, 2016


Great place to stay - good value

Rooms, breakfast and service was fantastic - disappointed with the dinner - paid $30 + for mains but felt that they were not good value for money and were disappointing

September 19, 2016

Lynda Hunt

Mrs Lynda Hunt

Stayed at this hotel many times very good location to racetrack , very nice rooms friendly staff .

September 13, 2016


Always a pleasure to stay at Rydges Parramatta.

Room excellence as always and front desk staff very friendly and professional. Maybe time to update or change the dinner menu.

September 07, 2016

Christopher Cole


All good but Plz improve in your pool water to be hot.

September 07, 2016

David k


Lovely hotel for the price great service will be back

September 07, 2016

Diane Diamond


Arrived late and stayed only one night so could not enjoy the full hotel experience. The room was spacious, well equipped and the bed was comfortable & cosy.

September 01, 2016

Paul Randell

Good experience without being exceptional

New refurbished rooms are great but kept awake at night by excessive lift noise including banging and scraping - lifts need looking at urgently. Food and bar service very good.

August 26, 2016

Lance Bergroth

Average. Although, I found the staff to be quite friendly.

I am not Dimitri. My name is Lance. Dimitri booked the accomodation. The meal portions in the buffet area are small. I ordered a risotto. Large bowl and tiny portion. That encouraged me to order dessert. It too was tiny. ... more

August 26, 2016

Robyn Kennedy-O'Neill

Very enjoyable stay and the service in all depatments was fantastic.One query!!

I rang when I arrived home to query my Bill and we realised that we had been charged for two Breakfast on one morning twice the staff was really Great and said that they would apply a CREDIT, on looking ... more

August 25, 2016


comfortable and enjoyable

The rooms are very comfortable with the refurbishment. The beds are great. easy to access site and staff are very friendly.

August 23, 2016

D Refalo


Good Can't wait till Reno finished

August 21, 2016

Susan fraserbeckensall

Room was ok food was sub standard

Had the smorgasbord was just average Roast vegetables cold

August 14, 2016

Donald Thomas

Comfortable with very obliging staff.

On arrival front of office looked after me and I was able to check in to my room early. Room adequate, might just add that with bathroom door open the windows fogged up... maybe I should have shut the door ... more

August 08, 2016


Business as usual

Friendly at check in, helpful. As always. Room tidy and clean, quiet. Bed comfy. Don't like new bathroom renovations though. Not keen on watching myself have a shower :-/ Did whoever came up with that design give that any thought?

August 08, 2016

Cherry Matthews and Ross Mason

Our Stay

We needed a place to stay that was close to where we needed to be the next day.. Perfect location, a short car journey to the heart of Parramatta. I chose The Rydges because they are always consistent. I was ... more

August 08, 2016


Poor booking and check-in experience, no response when calling front desk, loud neighbour, late check-out issues

During phone booking, advised I was a PGR member. At check-in, it became evident that the person who took the booking did not record us as a PGR member, the check-in attendant rudely questioned this and was adamant I didn't ... more

August 02, 2016

Chris Zammit

A pleasant experience with just a few things that need fixing

Check in , fine , duty Manager Matt was extremely professional and friendly and efficient Refurbished rooms lovely.Restaurant food and service excellent. A suggestion to any prospective guests,check if the weekend you are planning to stay is a race weekend.The ... more

August 02, 2016