Our Parramatta hotel’s exceptional service and spotless rooms have caught the attention of guests.
“Home away from home.” “great” buffet. “Friendly and professional” service. Rydges Parramatta guests have praised our Parramatta hotel for its outstanding service and spotless rooms, making us extremely proud. Our Parramatta hotel’s staff encourages all visitors to provide feedback – whether positive or negative – using our Verified Guest Review Finder. Share your thoughts about one of the premier Parramatta hotels.
Check out what past guests have had to say about our Parramatta hotel’s amenities and services before booking your stay today.
ID: 28150b39-da3b-4456-90f9-d8cd6655a2ecVery enjoyable stay and the service in all depatments was fantastic.One query!!
I rang when I arrived home to query my Bill and we realised that we had been charged for two Breakfast on one morning twice the staff was really Great and said that they would apply a CREDIT, on looking ... more
ID: c8b476e0-86ca-43a2-befe-9e5cb329c685comfortable and enjoyable
The rooms are very comfortable with the refurbishment. The beds are great. easy to access site and staff are very friendly.
Good Can't wait till Reno finished
ID: 38ebe35c-52ca-4d06-919b-d18b5288350fRoom was ok food was sub standard
Had the smorgasbord was just average Roast vegetables cold
ID: 22243887-303a-4fc7-95c2-269a46e6ac9aComfortable with very obliging staff.
On arrival front of office looked after me and I was able to check in to my room early. Room adequate, might just add that with bathroom door open the windows fogged up... maybe I should have shut the door ... more
ID: 1fc60b61-3863-4a0f-8d41-a3fbfde6f86dBusiness as usual
Friendly at check in, helpful. As always. Room tidy and clean, quiet. Bed comfy. Don't like new bathroom renovations though. Not keen on watching myself have a shower :-/ Did whoever came up with that design give that any thought?
Cherry Matthews and Ross Mason
ID: 59a7a186-f02a-47e2-89dd-245f01de3fddOur Stay
We needed a place to stay that was close to where we needed to be the next day.. Perfect location, a short car journey to the heart of Parramatta. I chose The Rydges because they are always consistent. I was ... more
ID: 94c9eff0-24ba-4f92-8e1c-a76e2b2d035bPoor booking and check-in experience, no response when calling front desk, loud neighbour, late check-out issues
During phone booking, advised I was a PGR member. At check-in, it became evident that the person who took the booking did not record us as a PGR member, the check-in attendant rudely questioned this and was adamant I didn't ... more
ID: 7429aeb4-873a-4208-b706-4f72add70852A pleasant experience with just a few things that need fixing
Check in , fine , duty Manager Matt was extremely professional and friendly and efficient Refurbished rooms lovely.Restaurant food and service excellent. A suggestion to any prospective guests,check if the weekend you are planning to stay is a race weekend.The ... more
ID: 5cdfb434-be74-44f1-b587-8581df7d5ca8Good room, excellent beds for a good sleep.
The Hotel was very comfortable and the room very nice and clean. Our room overlooked James Ruse Drive and there was a little road noise but not a great worry. Only real concerns were: 1. that on Sunday night none ... more
ID: af351326-4c1c-47d2-bbad-0e3781879941Unexpectedly noisy and unprepared.
When I was called to confirm my booking for two rooms, the staff member didn't inform me that there would be construction on the level right above one of my rooms on the fifth floor, nor was I informed when ... more
ID: a25ed4c2-55f2-4544-a0e9-3d4e924782fbLovely hotel ,fantastic bed
Great time. However ,my wife left her phone charger in the room,we rang the front desk at around 4 pm ,Matt answered the phone ,told what happened ,he said he would look into and get back to me,waited for just ... more
The room was very comfortable and clean and had all required facility that you need in a hotel room. The restaurant where good and breakfast was also very good as I have ate at many. If your staying a nite ... more
ID: e9e73c31-b33f-45b8-b2c0-bd140be57331Enjoyable stay with a few improvement that could make the experience better
Felt on arrival that the reception was understaffed. 1 person and a bit of a wait to check in. Used the gym bike and noticed the gym gear was very tired and dated. Also no water or towels available in ... more
ID: 8c0aba08-814a-401c-a469-df6aee6a6be7Comfort and have everything to make my staying more homely
Thanks to the staff that served me and my daughters stay.She was very helpful and accomodating with my request for a bed for my daughter.
ID: 3525f1b7-23ed-41db-998f-c1bae202f638Always a great place to stay
I always find the staff to be both friendly and very helpful. The location for me is perfect. The newly renovated rooms are wonderful. This is my preferred hotel for staying near Parramatta. I have never had an issue. The ... more
ID: 816acdb2-09eb-45f1-86e7-e5a4179d149flovely place - great friendly staff
customer service is outstanding, room was really nice - only down fall with me being a smoker is there was no balcony - had to go outside - otherwise loved the place!
ID: 935fb373-2f08-4902-8284-7811d8848ff5Very nice hotel with great dining options
Nice place to stay and eat. Was only there for 2 nights but really enjoyed my stay and having room cleaned daily was good to.