Guest Reviews

Read what guests are saying about Rydges Kensington London

Rydges Kensington London values honest feedback and encourages real reviews – welcome to our Verified Guest Review Finder.  Here you can quickly find out what guests are saying about Rydges Kensington London in real, authenticated reviews (good, bad, and indifferent) written by our guests and Priority Guest Rewards members. Let other ‘real’ people help plan your next trip!

juanita

great vacation stay

it was a little warm for this time of year. The AC could have worked better, other than that great place to stay. Very close to the underground (tube). Will stay there again. Call hotel for transport from the airport ... more

September 12, 2016

Mario

Could be better

Negative: -Broken bed -Used or partially empty soap samples on 1st day -Inconsistent reception (male) -Poorly described room location (basement) Positive: -Excellent reception support (female) -Location

September 12, 2016

SG

Good. We will use this hotel again.

Friendly, efficient and helpful staff, excellent location, very clean.

September 06, 2016

Peter S

Nice hotel in great location.

The room was very comfortable and air conditioned, which given the warm days in London was a good thing. The bed was very comfortable and the bathroom spacious. The Polo Bar is a nice place to have a drink. My ... more

August 31, 2016

mr bean

alright

Pretty good, i kike the king sized beds.

August 25, 2016

Eric

Excellent setting, very kind staff and rooms have reasonable size

Just small critics: the cleaning staff should either be better trained, or given more time to do the job. Now and during previous stays, it was always "flexible" if the room and the changing of towels, refilling coffee/tea was 100% ... more

August 20, 2016

Mohamed Shaheen

I and my wife spent a lovely time in this Hotel

Every time when i vist London i stay in this lovely Hotel and i find it perfect place to stay. I hope they have consierge sevice in future . The front desk staff a very helpful and the location of ... more

August 07, 2016

Harish

Great location and service barring some minor inconveniences

The hotel is in a great location in Kensington, within walking distance to major brand shops and to many museums. The room was clean and had a lot of amenities including a media center, safe and a small refrigerator. The ... more

August 02, 2016

Marjorie

Great holiday in Kensington, great introduction to London

Lovely stay in a heritage hotel. Loved the location, staff was great, breakfast facilities were great. Room was small for 3 adults, but I guess most London accommodation is small unless you pay a premium. Had a great time, didnt ... more

July 17, 2016

Shelley Woodhams

Pleasant stay

Quite comfortable room. Clean tidy with all needed facilities and close to shops and transport. The staff were pleasant and extremely informative.

July 08, 2016

Alan Croughan

Most pleasurable

Very personable staff in a good location that allows for easy manovablity throughout Londons attractions. Most comfortable room with great service. Restaurant provided good food though only two people on that evening.

July 02, 2016

Shelly Daul

Friendly, clean, and great location making London enjoyable.

Staff was eager to help with all of our questions about the area and transportation needs. Rooms were well kept and public areas were comfortable.

June 21, 2016

Rob Baldwi

Lifetime trip to London

A good Hotel in general but is aging in facilities and needs a good spruce up, especially the lift.. Niggling things went wrong but the location is very good so you have to put up with higher prices.Staff were VERY ... more

June 20, 2016

Eija

Very nice

Love your hotel. The staff is very friendly. Only thing i wonder is the discount on food and drink, which I never seem to get in spite having a membership. Or have I misunderstood something?

June 14, 2016

C Convery

As always staff helpful very and room very great

Great convenient location and helpful staff - perfect for my needs when visiting London

June 08, 2016

Diana Tan

No big issues with the Rydges Kensington.

Convenient location near the Gloucester tube station. Small lift that fills up if there are two persons with luggages in it. Reception offers drinking water with lemon (nice!) but there is no wastebin to throw away the paper cup once ... more

June 03, 2016

Robert Bittner

A great boutique hotel in the heart of Kensington

Staff, services, and accommodations were, for the most part, excellent. The only exception was service at the Jam Cupboard restaurant, where staff were unprepared for guests who chose to order from the menu and didn't have breakfast as part of ... more

May 27, 2016

Michael Cox

very good experiance from initial intro at reception with Nick and quality rooms and all very helpful staff

booked online so that is always a bit of a gmable, however the hotel from the outside looked as per the picture on the site. the first impressions with the reception was bery positive with Aussie Guy (Nick) very welcoming ... more

May 04, 2016