Guest Reviews

Read what guests are saying about Rydges Kensington London

Rydges Kensington London values honest feedback and encourages real reviews – welcome to our Verified Guest Review Finder.  Here you can quickly find out what guests are saying about Rydges Kensington London in real, authenticated reviews (good, bad, and indifferent) written by our guests and Priority Guest Rewards members. Let other ‘real’ people help plan your next trip!


Very welcoming, comfortable hotel

Very good booking in process, check out not so good as invoice couldn't be printed. Lift not working and signs to other lift and staircases inadequate. Came down 3 flights of stairs to find I couldn't get out - staff ... more

October 18, 2016


A wonderful stay, every time!

Greeted with a warm welcome, my needs were meet and accommodated throughout the stay. Location is great and property is clean and tidy. Will not hesitate to refer the Rydges London to family and friends and look forward to my ... more

October 07, 2016


Great for short stay

The hotel was very clean and tidy and the staff friendly. It is near Harrods and Kensington so convenient for visiting those parts of London. We just had short stay and it suited our needs perfectly. The room might be ... more

September 23, 2016


great vacation stay

it was a little warm for this time of year. The AC could have worked better, other than that great place to stay. Very close to the underground (tube). Will stay there again. Call hotel for transport from the airport ... more

September 12, 2016


Could be better

Negative: -Broken bed -Used or partially empty soap samples on 1st day -Inconsistent reception (male) -Poorly described room location (basement) Positive: -Excellent reception support (female) -Location

September 12, 2016


Good. We will use this hotel again.

Friendly, efficient and helpful staff, excellent location, very clean.

September 06, 2016

Peter S

Nice hotel in great location.

The room was very comfortable and air conditioned, which given the warm days in London was a good thing. The bed was very comfortable and the bathroom spacious. The Polo Bar is a nice place to have a drink. My ... more

August 31, 2016

mr bean


Pretty good, i kike the king sized beds.

August 25, 2016


Excellent setting, very kind staff and rooms have reasonable size

Just small critics: the cleaning staff should either be better trained, or given more time to do the job. Now and during previous stays, it was always "flexible" if the room and the changing of towels, refilling coffee/tea was 100% ... more

August 20, 2016

Mohamed Shaheen

I and my wife spent a lovely time in this Hotel

Every time when i vist London i stay in this lovely Hotel and i find it perfect place to stay. I hope they have consierge sevice in future . The front desk staff a very helpful and the location of ... more

August 07, 2016


Great location and service barring some minor inconveniences

The hotel is in a great location in Kensington, within walking distance to major brand shops and to many museums. The room was clean and had a lot of amenities including a media center, safe and a small refrigerator. The ... more

August 02, 2016


Great holiday in Kensington, great introduction to London

Lovely stay in a heritage hotel. Loved the location, staff was great, breakfast facilities were great. Room was small for 3 adults, but I guess most London accommodation is small unless you pay a premium. Had a great time, didnt ... more

July 17, 2016

Shelley Woodhams

Pleasant stay

Quite comfortable room. Clean tidy with all needed facilities and close to shops and transport. The staff were pleasant and extremely informative.

July 08, 2016

Alan Croughan

Most pleasurable

Very personable staff in a good location that allows for easy manovablity throughout Londons attractions. Most comfortable room with great service. Restaurant provided good food though only two people on that evening.

July 02, 2016

Shelly Daul

Friendly, clean, and great location making London enjoyable.

Staff was eager to help with all of our questions about the area and transportation needs. Rooms were well kept and public areas were comfortable.

June 21, 2016

Rob Baldwi

Lifetime trip to London

A good Hotel in general but is aging in facilities and needs a good spruce up, especially the lift.. Niggling things went wrong but the location is very good so you have to put up with higher prices.Staff were VERY ... more

June 20, 2016


Very nice

Love your hotel. The staff is very friendly. Only thing i wonder is the discount on food and drink, which I never seem to get in spite having a membership. Or have I misunderstood something?

June 14, 2016

C Convery

As always staff helpful very and room very great

Great convenient location and helpful staff - perfect for my needs when visiting London

June 08, 2016