Guest Reviews

Read what guests are saying about Rydges Kensington London

Rydges Kensington London values honest feedback and encourages real reviews – welcome to our Verified Guest Review Finder.  Here you can quickly find out what guests are saying about Rydges Kensington London in real, authenticated reviews (good, bad, and indifferent) written by our guests and Priority Guest Rewards members. Let other ‘real’ people help plan your next trip!

Roy from Leeds UK

Great Experience

We had a superb welcome at reception having booked in ' on line ' all we had to do was collect the key cards. The room was spotless and beautifully appointed. This 2 night stay was a wonderful hotel experience ... more

December 18, 2016

Sandra Neville

Very comfortable and quiet hotel in an excellent location.

My husband and I stayed here for three nights. The hotel is just across the road from the Underground and it is in walking distance from the Victoria & Albert Museum, the Natural History Museum and Harrods. The room we ... more

December 11, 2016

Deepthi Jyothish

Not worth the money

Smaller rooms and tiny bathroom and not worth for the money for a 4 star category hotel.

December 11, 2016

Judith Eisenberg

We enjoyed a very comfortable stay in your hotel which was ideally situated for our evening at the Royal Albert Hall.

The location of Rydges is excellent...within easy walking distance of so many wonderful London landmarks. Our room was great....very comfortable and clean. We had the continental breakfast which was well priced and offered a good menu. Our one concern was ... more

December 05, 2016

Mr & Mrs McAlister

Very friendly staff

We stayed for one night but on returning home found that a charge, which we had not incurred, had been taken from my credit card. A quick phone call and email and this error was soon sorted by Nick, the ... more

December 05, 2016


Great location, loved being able to walk to Kensington Gardens and Palace, and tube station being so close, supermarket, cafes etc

I enjoyed the single room - it was just the right size for me and having a window to look outside was important to me. I thought the buffet breakfast was wonderful - a great start to the day. Free ... more

December 04, 2016


Convenient and quiet.

This hotel is very well positioned for the RAH and the museums. The room was a free upgrade to a suite but I would have called it a family room. The furnishings were tired and out of date but very ... more

November 29, 2016

Joe Muscat

Given a basement room. Lift was not working so arrival and departure was quite awesome through a flight of stairs that one has to climb.

November 11, 2016


Good experience

Very friendly service, good location, nice room but not easy to access (steep stairs downstairs with heavy luggage..)

November 11, 2016

Jo Wood.

Very pleasant stay

Perfect location, very friendly staff and good size rooms.

October 30, 2016

Marcia Y Shaw

Very pleasant.

Firstly, great location! I am a Londoner living in USA, but wasn't too familiar with the Kensington area. We were so happy with the proximity of the hotel to the station, the post office, Tesco's, the pub and especially Pret ... more

October 28, 2016


Very welcoming, comfortable hotel

Very good booking in process, check out not so good as invoice couldn't be printed. Lift not working and signs to other lift and staircases inadequate. Came down 3 flights of stairs to find I couldn't get out - staff ... more

October 18, 2016


A wonderful stay, every time!

Greeted with a warm welcome, my needs were meet and accommodated throughout the stay. Location is great and property is clean and tidy. Will not hesitate to refer the Rydges London to family and friends and look forward to my ... more

October 07, 2016


Great for short stay

The hotel was very clean and tidy and the staff friendly. It is near Harrods and Kensington so convenient for visiting those parts of London. We just had short stay and it suited our needs perfectly. The room might be ... more

September 23, 2016


great vacation stay

it was a little warm for this time of year. The AC could have worked better, other than that great place to stay. Very close to the underground (tube). Will stay there again. Call hotel for transport from the airport ... more

September 12, 2016


Could be better

Negative: -Broken bed -Used or partially empty soap samples on 1st day -Inconsistent reception (male) -Poorly described room location (basement) Positive: -Excellent reception support (female) -Location

September 12, 2016


Good. We will use this hotel again.

Friendly, efficient and helpful staff, excellent location, very clean.

September 06, 2016

Peter S

Nice hotel in great location.

The room was very comfortable and air conditioned, which given the warm days in London was a good thing. The bed was very comfortable and the bathroom spacious. The Polo Bar is a nice place to have a drink. My ... more

August 31, 2016