Guest Reviews

Read what guests are saying about Rydges Kensington London

Rydges Kensington London values honest feedback and encourages real reviews – welcome to our Verified Guest Review Finder.ย  Here you can quickly find out what guests are saying about Rydges Kensington London in real, authenticated reviews (good, bad, and indifferent) written by our guests and Priority Guest Rewards members. Let other ‘real’ people help plan your next trip!

Simon R.

Air conditioning not working!!!

Very interesting. When we checked in we were told that a lightning strike had rendered the air conditioning inoperable earlier in the week. It seemed to be working everywhere except in our room! I then saw a review dated 11 ... more

August 22, 2018

Tara P.

Excellent staff

From the moment we arrived, we were treated with nothing but care and respect. The front desk staff was outstanding and they made sure we were comfortable at all times. If you want to jump on the Tube, it is ... more

July 13, 2018

Mark

Beds were very comfortable. Front desk service was very professional. Value for the room was decent.

July 10, 2018

N H.

Great location - amazing spacious rooms

Not often that you find something this good in London - great rooms & staff.

July 01, 2018

Andrea B.

A clean room, friendly staff, and easy access to the Underground made for a nice stay.

Everything was nice. The hot water in the shower was a bit unpredictable.

June 28, 2018

Diane A.

Pleasant stay

Pleasant hotel, in good area of London. Maybe not as luxury as we had hoped for but nothing to complain about. Clean and tidy. Comfy bed but pillows could have been better, a little lumpy. Had room at front which ... more

May 17, 2018

Robert S.

Mr Robert S.

Excellent stay at this hotel. Great location. My wife left her coat in the wardrobe and on our return 2 days later it was safely stored in lost and found. Fearing it may have found its way out of the ... more

April 29, 2018

S A.

Very Good value.

Excellent venue for travel In London

April 29, 2018

Lynette K.

Disappointed

Never recieved the room booked . Booked a executive king room with seperate shower and recieved a queen room with shower over bath, after we complained it took two days out of a four day stay to be moved to ... more

April 24, 2018

Nicola W.

Fantastic Location

We couldn't have picked a better located hotel for everything we wanted to do during our 1st day stay in London. The price was fantastic. Beautiful decor. Lovely clean rooms. A little cramped at breakfast but worth the wait

April 17, 2018

Martin A. S. H.

Me Martin H.

I have done a review already but do not mind doing it again.Superb hotel wonderful staff great breakfast .Tom and Ye Ma on front desk so helpful on arrival and always smiling during our stay, Danny Lynch what a guy ... more

March 24, 2018

Keith E.

excellent customer service in this clean,comfortable and well located hotel.

Excellent hotel which is well located and easy to find. Very clean and comfortable. We arrived early due to having shows booked in the afternoon. The hotel stored our overnight bags and checked us in to save time when we ... more

March 18, 2018

Howard

mr

great location hotel perfect for visitors to london

March 12, 2018

Peter Z.

Friendly and Attentive

Very comfortable and convenient. Staff always smiling and most helpful

December 30, 2017

Asim A.

My stay at the Rydges Hotel was a very pleasant experience.

December 02, 2017

Garry C.

Good stay

Rooms were comfortable not very big but that's London . Staff were very helpful the wifi was at best terrible slow and kept dropping out . Bathroom was good except getting in and out of the shower dangerous and slippery ... more

November 01, 2017

Jacob M.

On Holidays

We chose to stay at Rydges-Kensington more for the location than anything. Our first time at this hotel. The service was ok, the facilities were great, the location was excellent, the restaurant was good. The services nearby included short walk ... more

October 27, 2017

Me

Diapointing 4 star

Very Basic hotel . I won't stay again. Some staffs are nice but some were very arrogant, no sense of service. They made a lot of mistakes as well. It was 3 star standard to me, of even below.

October 19, 2017