Guest Reviews

Share your high quality service experience at our Brisbane hotel

“Fabulous service.” “Great rooms.” “Amazing” breakfast buffet at Bacchus. Rydges South Bank Brisbane has been highly lauded for its attention to detail when it comes to its convenient services and modern amenities.

We appreciate all feedback and want to hear how your stay in our Brisbane hotel was. We encourage you to use our Verified Guest Review Finder and share your thoughts about Rydges South Bank Brisbane.  All reviews are authentic and written by a range of travellers including our Priority Guest Rewards members.

Here’s what some of our recent guests had to say:



Enjoyable, pleasant as usual

August 21, 2016

Narelle Richens


Was there for a business function & also our anniversary. Was so impressed with the early checkin & free room upgrade. Will definitely stay again Also thank you for our complimentary champagne & fudge for our anniversary

August 20, 2016

K Sweeny

Excellent as always

Recent renovations have resulted in high quality accommodation and friendly service from staff is always apparent.

August 20, 2016

Carmel McCarthy-Haycock

Brilliant Stay Once Again

We have always enjoyed our stays at Rydges, but since the refurbishment the enjoyment factor has been raised. The staff have always treated us beautifully and it's lovely to see familiar smiling faces when we arrive. We seriously could not ... more

August 19, 2016

Robert Taylor

Excellent accommodation and facilities in a great location

One of the nicest hotels I've ever stayed in . Our king deluxe room was modern, luxurious and had a great relaxing ambiance with views over the river and the city. The staff are really courteous and friendly and I ... more

August 14, 2016

Anne Daniel

A positive experience in a beautifully appointed hotel, but you need to look after your conference patrons.

As part of the Dental Assisting & Beyond Conference planning committee, we requested a room with a view of the city but that didn't happen! In past years the conference has been held at the Sofitel, so when we chose ... more

August 10, 2016

Peter Rigg-Smith

Very enjoyable stay

the only problem we had was a small bag containing a craft project was inadvertently left in the room by us , after check out. Unfortunately it was not found by the cleaning staff. Very disappointing.

August 10, 2016


experience was great, room was lovely

when you are checking in online you offer requests, asked for a king bed, extra towels, and coffee machine. Had to ask for the extra towels as they were not given, think bed was a king but was advised that ... more

August 09, 2016

Karen & Geoff


Room was perfect, amazing sofa (please tell me where i can order one !), bathroom lovely, bath just so relaxing, loved the wine on arrival. The breakfast was great, coffee in the room was so good. only small thing i ... more

August 09, 2016



rooms were very clean and comfortable, staff were great and very friendly. Breakfast buffet was fantastic. Thanks for a great home away from home. :)

August 08, 2016

Leesa Baker


Great facilities, very nice hotel

August 08, 2016


Needs improvement

The room and facilities are really good, having attended a conference at the convention center the location and access was excellent. On the downside there were a number of areas where service needs significant improvement. Reception on check in was ... more

August 08, 2016


Great Service and Location

We were there for a conference the whole thing was seamless and the staff fantastic helping us with all our gear. Really went above and beyond. Have another conference later in the year looking forward to staying again!

August 08, 2016

Edward Stewart

Very nice to stay with you, most enjoyable

enjoyable we had a very nice time

August 08, 2016

Kelly Ross


THe breakfast was the highlight

August 08, 2016

Angela Perry

Exceeded all expectations

The room renovations are superb. Staff were pleasant and professional. Bacchus was amazing - as per usual. Zak in Bacchus deserves special mention - brilliant in his role.

August 08, 2016


Wonderful stay

We were very happy with the room and facilities. We dined at Bacchus and it was amazing, the service was great. My only criticism is that the lifts were very slow and it took some time for us to get ... more

August 08, 2016


Dissapointing, wanted to watch opening ceromony of Olympics and the TV had only 1/2 dozen options, but none of channel 7.

The new refurbishment did look great, a big step upfrom before. I though the Bed that was a queen was like a double. After having very minimal TV options and missing the opening ceremony of the Olympics, It left a ... more

August 08, 2016