Guest Reviews

Share your high quality service experience at our Brisbane hotel

“Fabulous service.” “Great rooms.” “Amazing” breakfast buffet at Bacchus. Rydges South Bank Brisbane has been highly lauded for its attention to detail when it comes to its convenient services and modern amenities.

We appreciate all feedback and want to hear how your stay in our Brisbane hotel was. We encourage you to use our Verified Guest Review Finder and share your thoughts about Rydges South Bank Brisbane.  All reviews are authentic and written by a range of travellers including our Priority Guest Rewards members.

Here’s what some of our recent guests had to say:

Cheryl B

Convenient, nice views and very good service.

Staff are great and rooms updated and clean. Very close to the river, Southbank facilities and the botanical gardens for a beautiful morning run.

October 21, 2016

Kristal Thaiday

fantastic cust service all round!

Great friendly service and staff, needs met, comfortable room. Thank you

October 20, 2016


Great Service

Event staff where extremely helpful and went the extra mile when needed.

October 20, 2016

Susanne Barnett

Perfect Location to South Bank

Our daughter had her 17th Birthday party at the South Bank Surf Club in the function room on Saturday night and Rydges was only 2 minutes walk away which made it very convenient to stay at Rydges. The Front Desk ... more

October 19, 2016

Melinda Butts

Great weekend away

Great service from friendly staff, very clean and modern room, yummy breakfast, good location - close to everything.

October 19, 2016

Ed Bracey

Great value and very enjoyable

I stayed in a superior Queen room with my wife and 2 kids. The room was very clean tidy and roomy. The sevice was excellent and the weekend family deal was great value. My only complaint would be that the ... more

October 19, 2016


Great facilities, food and service

Lovely room, clean and great services Breakfast - great facilities and choice

October 19, 2016

james ward

Great stay in a fab hotel!

This was a short stay for us but we loved it... hope to return for a longer experience in the near future and enjoy the pool deck restaurants etc.

October 19, 2016


lovely thanks

Love your staff, hotel and proximity to Southbank where we attended an event. It is not a complaint, cause so easily rectified, but, if a booking is for more than 2 people there should be more than 2 towels, cups, ... more

October 19, 2016

Russell Smith

Rooms look great since refurbishment

Issue I have had the last 2 trips is payment on check in & then balance of account on departure - check in staff haven't provided 1 receipt for all costs & have had to make a follow up call ... more

October 13, 2016


it was ok - nothing special

The room was clean, modern and well appointed. However, the shower was warm at best. The sink had hot water but shower mixer limited the heat of shower. Room 813

October 13, 2016

Roslyn Sal

As expected

Overall a pleasant experience, however I am still waiting for a copy of my tax invoice.

October 13, 2016

K Sweeny

Excellent as always

Excellent service and perfect accommodation.

October 13, 2016

Jim Dalton

Lynn and I appreciated the location, room cleanliness and soundproofing the room offered.

We stayed overnight to attend a concert at Qpac, something we will do again when we have the opportunity. We were unable to have dinner in your restaurant due to not making a booking but we did have a light ... more

October 09, 2016


Relaxing and well equiped room to come back to after spending hours in the nearby hospital.

Loved the new modern appearance to the kind suites. We stayed last year and much prefer the new layout and features. We appreciate your staff being kind enough to leave our car parked after checkout whilst our son needed testing ... more

October 08, 2016



Fire alarm went off in my room. Then announcement came over saying it was a false alarm. So got in the shower and while I was in there a fireman waking in and saw me naked

October 07, 2016

Di Spillane

Best of everything!

Rydges Southbank Brisbane . Always a warm welcome from Concierge to Reception. Beautifully refurbished rooms that are always well presented. Staff in bars and restaurants give exceptional service and food is always top quality. I stay regularly and keep coming ... more

October 07, 2016


Nice location and tidy

The hotel was tidy. However the room we checked in to had water near the bathroom and after unpacking we had to move rooms late in the evening which made a late night. The room we then checked in to ... more

October 05, 2016