Amazing Service, close to exhibition centre and train station. Rooms were really nice and very clean. would definitely stay here again

Very comfortable room with a great view.

Have regularly stayed in all the Brisbane Rydges Hotels, however our overnight on Friday 12 October at Southbank was one of our most memorable. Smooth check-in and check-out and bonus upgrade allowed us to experience a suite which was just fabulous. The room presentation, decor, provisions, appearance was very impressive; so much so we just had to open that bottle of bubbles in the fridge to celebrate our arrival and our upgrade.

Great location, good size rooms. As we had an interconnected room we unfortunately had noisy neighbours who would come back to room late each night and talk loudly. Not Rydges fault but something to keep in mind. Housekeeping very friendly but we found front reception to be abrupt and not friendly.The first day we checked in, I went to open the sliding wardrobe and the wheel came off and door fell towards me. Fortunately it wasn’t my kids! I called immediately, reception said they would send maintenance but no one ever came. On check out -reception tried to charge me for a takeaway cup from mini bar, no idea what this was, and def did not take or use one. I didn’t appreciate reception tone or insinuating I had taken it. We will stay at Novotel or Mantra again but won’t stay at this Rydges.

I was really disappointed tbh. My partner and I regularly stay at hotels in Brisbane for weekends away and Rydges was by far the most disappointing experience. The check in was average and we only received one discount drink card which we later went to use at the bar and was advised promptly by a little upstart serving at the bar that we could only get one free drink ... we then had dinner in the cafe downstairs near the bar area and purchased the most saddest looking cheese platter for $20 with I dried fig and 3 shrivelled up apricots and not even remotely enough crackers to eat with the cheese. Check out was just as bad... our car seemed to not arrive and then the concierge appeared to get testy at my partner and I .. as if it were somehow our fault. $40 for parking overnight as well!! Then the 3 men working in the valet parking area watched as I carried 3 big bags to my vehicle without any of them even so much as offering to help. Overall very disappointed with my experience. It’ll be the last time I stay there.

I couldn't fault our stay at Rydges in South Bank. The room was clean and comfortable. Breakfast was delicious. Staff were all friendly and helpful. We had a slight hiccup at the end of our stay when our car battery was flat and the staff were more than helpful, they looked after us and sorted out the problem. Thank you.

Service was good, concierge was very good. I normally do not complain about minor details, however on this occasion, I have a gripe for a number of reasons. Firstly the room allocated to me on the first floor beside the pool and entertainment area was very unacceptable to me. I had a choice to stay elsewhere for less money than the fees you were charging me on this visit and I was given the worst room available (location wise), The following day I asked if I could be moved to another area of the hotel away from the pool and entertainment area and was told by your front desk person (can't remember her name) that I would have to pay an additional $40 a night. I found this unacceptable considering I stay there 3 to 4 nights every month and have been doing so for a number of years, let alone staying at your affiliate hotels around the country. My working day starts with me having to rise about 5:00 a.m. and being a reasonably light sleeper, all the noise emanating from the entertainment area till 12:00 midnight kept me awake. My stay is for business not a holiday. My preference in my profiles is for a quiet room. On this occasion I did not get a quiet room and your staff member did not attempt to adequately accommodate a loyal and long serving customer. Most disappointed. Regards George.

I actually have nothing else to say. My stay in the hotel was great!

Unfortunately, only stayed one night but would have loved to have stayed longer. Great service, very spacious room (received an upgrade to a junior suite) with an amazing view of Brisbane. The room had all the amenities you could want and a most comfortable bed. Will definitely come back again!