Jane
ID: 8210
October 19, 2018
Amazing
Amazing Service, close to exhibition centre and train station. Rooms were really nice and very clean. would definitely stay here again
Amazing Service, close to exhibition centre and train station. Rooms were really nice and very clean. would definitely stay here again
Susan
ID: 8168
October 15, 2018
Very pleasant stay
Very comfortable room with a great view.
Very comfortable room with a great view.
Therese
ID: 8170
October 15, 2018
Very Impressed
Have regularly stayed in all the Brisbane Rydges Hotels, however our overnight on Friday 12 October at Southbank was one of our most memorable. Smooth check-in and check-out and bonus upgrade allowed us to experience a suite which was just ... more
Have regularly stayed in all the Brisbane Rydges Hotels, however our overnight on Friday 12 October at Southbank was one of our most memorable. Smooth check-in and check-out and bonus upgrade allowed us to experience a suite which was just fabulous. The room presentation, decor, provisions, appearance was very impressive; so much so we just had to open that bottle of bubbles in the fridge to celebrate our arrival and our upgrade.
Lisa B.
ID: 8167
October 10, 2018
Rydges Southbank good location, large rooms, unfortunately below average service
Great location, good size rooms. As we had an interconnected room we unfortunately had noisy neighbours who would come back to room late each night and talk loudly. Not Rydges fault but something to keep in mind. Housekeeping very friendly ... more
Great location, good size rooms. As we had an interconnected room we unfortunately had noisy neighbours who would come back to room late each night and talk loudly. Not Rydges fault but something to keep in mind. Housekeeping very friendly but we found front reception to be abrupt and not friendly.The first day we checked in, I went to open the sliding wardrobe and the wheel came off and door fell towards me. Fortunately it wasn’t my kids! I called immediately, reception said they would send maintenance but no one ever came. On check out -reception tried to charge me for a takeaway cup from mini bar, no idea what this was, and def did not take or use one. I didn’t appreciate reception tone or insinuating I had taken it. We will stay at Novotel or Mantra again but won’t stay at this Rydges.
Jeanette
ID: 8165
October 09, 2018
J
I was really disappointed tbh. My partner and I regularly stay at hotels in Brisbane for weekends away and Rydges was by far the most disappointing experience. The check in was average and we only received one discount drink card ... more
I was really disappointed tbh. My partner and I regularly stay at hotels in Brisbane for weekends away and Rydges was by far the most disappointing experience. The check in was average and we only received one discount drink card which we later went to use at the bar and was advised promptly by a little upstart serving at the bar that we could only get one free drink ... we then had dinner in the cafe downstairs near the bar area and purchased the most saddest looking cheese platter for $20 with I dried fig and 3 shrivelled up apricots and not even remotely enough crackers to eat with the cheese. Check out was just as bad... our car seemed to not arrive and then the concierge appeared to get testy at my partner and I .. as if it were somehow our fault. $40 for parking overnight as well!! Then the 3 men working in the valet parking area watched as I carried 3 big bags to my vehicle without any of them even so much as offering to help. Overall very disappointed with my experience. It’ll be the last time I stay there.
Diane L.
ID: 8037
September 27, 2018
We had a wonderful stay at Rydges in Brisbane.
I couldn't fault our stay at Rydges in South Bank. The room was clean and comfortable. Breakfast was delicious. Staff were all friendly and helpful. We had a slight hiccup at the end of our stay when our car battery ... more
I couldn't fault our stay at Rydges in South Bank. The room was clean and comfortable. Breakfast was delicious. Staff were all friendly and helpful. We had a slight hiccup at the end of our stay when our car battery was flat and the staff were more than helpful, they looked after us and sorted out the problem. Thank you.
George G.
ID: 7985
September 10, 2018
Room Allocation was inadequate
Service was good, concierge was very good. I normally do not complain about minor details, however on this occasion, I have a gripe for a number of reasons. Firstly the room allocated to me on the first floor beside the ... more
Service was good, concierge was very good. I normally do not complain about minor details, however on this occasion, I have a gripe for a number of reasons. Firstly the room allocated to me on the first floor beside the pool and entertainment area was very unacceptable to me. I had a choice to stay elsewhere for less money than the fees you were charging me on this visit and I was given the worst room available (location wise), The following day I asked if I could be moved to another area of the hotel away from the pool and entertainment area and was told by your front desk person (can't remember her name) that I would have to pay an additional $40 a night. I found this unacceptable considering I stay there 3 to 4 nights every month and have been doing so for a number of years, let alone staying at your affiliate hotels around the country. My working day starts with me having to rise about 5:00 a.m. and being a reasonably light sleeper, all the noise emanating from the entertainment area till 12:00 midnight kept me awake. My stay is for business not a holiday. My preference in my profiles is for a quiet room. On this occasion I did not get a quiet room and your staff member did not attempt to adequately accommodate a loyal and long serving customer. Most disappointed. Regards George.
Greg R.
ID: 7987
September 10, 2018
Great room and awesome staff.
I actually have nothing else to say. My stay in the hotel was great!
I actually have nothing else to say. My stay in the hotel was great!
Jeanine D.
ID: 7937
August 25, 2018
Just perfect
Unfortunately, only stayed one night but would have loved to have stayed longer. Great service, very spacious room (received an upgrade to a junior suite) with an amazing view of Brisbane. The room had all the amenities you could want ... more
Unfortunately, only stayed one night but would have loved to have stayed longer. Great service, very spacious room (received an upgrade to a junior suite) with an amazing view of Brisbane. The room had all the amenities you could want and a most comfortable bed. Will definitely come back again!
Robert H.
ID: 7905
August 16, 2018
My wife and I stay at Rydges at south brisbane on a regular basis as she has medical appointments on the terrace in Brisbane we have found Rydges very handy, close to railway, and we get looked after very well
My wife and I stay at Rydges at south brisbane on a regular basis as she has medical appointments on the terrace in Brisbane we have found Rydges very handy, close to railway, and we get looked after very well
Margaret R.
ID: 7875
August 10, 2018
Amazing hotel very friendly staff exceptional service by all team members Highly recommend the hotel to everyone! Will definitely be coming back.
Amazing hotel very friendly staff exceptional service by all team members Highly recommend the hotel to everyone! Will definitely be coming back.
Tony M.
ID: 7837
August 05, 2018
Fantastic Hotel, staff & facilities- will be going back.
Great rooms, lovely decor and the staff are very friendly & helpful. The bar & bistro serves a good range of food, great spot for casual meetings. Location location as they say - can’t be beaten. Will be returning.
Great rooms, lovely decor and the staff are very friendly & helpful. The bar & bistro serves a good range of food, great spot for casual meetings. Location location as they say - can’t be beaten. Will be returning.
Wendy S.
ID: 7823
August 04, 2018
Convenient location, great transport links and a friendly place to stay.
The staff were welcoming, friendly and helpful. Great location when arriving by airport link train- just remember that it’s better to get off at South Brisbane and not South Bank. Close to a huge variety of eateries, South Bank parklands ... more
The staff were welcoming, friendly and helpful. Great location when arriving by airport link train- just remember that it’s better to get off at South Brisbane and not South Bank. Close to a huge variety of eateries, South Bank parklands itself and the theatre complex- you don’t need a car and even the city is only a 15 min walk across the river.
Houda E. B.
ID: 7825
August 04, 2018
Thankful
I want to thank the receptionist for being able to find me a room for me way before my check-in time. I was tired and needed to get ready for the conference that we had with Sanofi in your hotel. ... more
I want to thank the receptionist for being able to find me a room for me way before my check-in time. I was tired and needed to get ready for the conference that we had with Sanofi in your hotel. Sorry I can' remember her name but I am sure you've the details of the person that served me. Thanks so much
Julie F.
ID: 7827
August 04, 2018
Surprisingly Special!
3 friends of 45 years revisiting their teenage times by attending "Beautiful. The Carol King Story". Rydges South Bank made it memorable with a fabulous room, exceptional service and the perfect location for QPAC. Pre theatre Champagne in Soleil, the ... more
3 friends of 45 years revisiting their teenage times by attending "Beautiful. The Carol King Story". Rydges South Bank made it memorable with a fabulous room, exceptional service and the perfect location for QPAC. Pre theatre Champagne in Soleil, the roof top bar was an excellent way to start. Albeit a little chilly the numerous heaters made for a cosy experience. A 5 minute walk had us at the show with time to spare. Walking home saw us having a nightcap in a bar close to the hotel. Quite a few in this buzzing area. Breakfast was outstanding! So many choices with friendly staff bringing your freshly made coffee. Thank you for our tasting plate of handmade chocolates to commemorate our " Beautiful" experience. All 3 of us have now changed our previous Brisbane hotels to Rydges as our destination in the CBD. We will be most definitely recommending it to family & friends
Joe R.
ID: 7509
July 05, 2018
All berg except for the quality of the food at breakfast. It was pathetic.
All berg except for the quality of the food at breakfast. It was pathetic.
Justin
ID: 7511
July 05, 2018
Fantastic place the stay
One of the best and most comfortable hotels I’ve stayed in. The staff are great and the Junior Suite we stayed in was roomy and had a fantastic veiw of Brisbane river and the city. The beds are also super ... more
One of the best and most comfortable hotels I’ve stayed in. The staff are great and the Junior Suite we stayed in was roomy and had a fantastic veiw of Brisbane river and the city. The beds are also super comfortable and the mini kitchen is a nice touch.
John E.
ID: 7435
June 18, 2018
EXCELLENT SERVICE, FANTASTIC ROOM
This is my first stay at Ridges, and possibly the nicest hotel I've ever stayed at. Not only is the accommodation first class, the staff and management were delightful.
This is my first stay at Ridges, and possibly the nicest hotel I've ever stayed at. Not only is the accommodation first class, the staff and management were delightful.
Trish
ID: 7423
June 13, 2018
Great stay!
Fantastic comfortable rooms, great service. Totally recommend a stay.
Fantastic comfortable rooms, great service. Totally recommend a stay.
Howard
ID: 7343
June 06, 2018
Always a treat!
I stay here whenever I'm in Brisbane, and it never disappoints. Great for business and leisure, due to proximity to CBD and Southbank. Front of house staff are professional, helpful and swift with car parking and check-in. Rooms are modern ... more
I stay here whenever I'm in Brisbane, and it never disappoints. Great for business and leisure, due to proximity to CBD and Southbank. Front of house staff are professional, helpful and swift with car parking and check-in. Rooms are modern and very comfortable.
Rob
ID: 7237
May 21, 2018
Great Location, Modern and Comfortable
In the heart of South Brisbane, next to all theatres etc...city beach a couple of minutes walk. Plenty of food options within walking distance. Rooms very comfortable and modern with comfy beds. public transport to take you into Brisbane by ... more
In the heart of South Brisbane, next to all theatres etc...city beach a couple of minutes walk. Plenty of food options within walking distance. Rooms very comfortable and modern with comfy beds. public transport to take you into Brisbane by either train or bus. Room rates are in line with other accommodation options in area.
Colin F.
ID: 7235
May 19, 2018
Favorite Brisbane Hotel
Rydges Southbank is my favorite hotel in Brisbane. I stay there regularly and it is like a second home. The front office staff are most welcoming and the welcome note from the General Manager is very much appreciated. I look ... more
Rydges Southbank is my favorite hotel in Brisbane. I stay there regularly and it is like a second home. The front office staff are most welcoming and the welcome note from the General Manager is very much appreciated. I look forward to my next stay at the end of the month.
Paul
ID: 7215
May 12, 2018
Comfortable and Convenient
Travelled to Brisbane for conference at Brisbane Exhibition Centre and the Rydges Hotel was ideally located next door. Easy check in, comfortable room and good breakfast selection provided for enjoyable stay. Good selection of places to eat and drink in ... more
Travelled to Brisbane for conference at Brisbane Exhibition Centre and the Rydges Hotel was ideally located next door. Easy check in, comfortable room and good breakfast selection provided for enjoyable stay. Good selection of places to eat and drink in hotel and Southbank surrounds, and river short walk away. Overall enjoyable stay
Boris M.
ID: 7185
May 06, 2018
Brilliant location & service
Travelled to Brisbane for a concert at the Exhibition Centre and stayed here for 2 nights in a river view room. Fantastic location for restaurants and sightseeing. Had breakfast in the hotel cafe downstairs both days and thought it was ... more
Travelled to Brisbane for a concert at the Exhibition Centre and stayed here for 2 nights in a river view room. Fantastic location for restaurants and sightseeing. Had breakfast in the hotel cafe downstairs both days and thought it was great value. Brisbane CBD is a 20 minute walk across the river and we spent the day walking the whole CBD & Southbank areas. The river view room was modern, clean and very quiet. Would definitely stay here again.
Ds
ID: 7187
May 06, 2018
Lovely hotel
Loved the great room and views. Will definitely be staying here again .
Loved the great room and views. Will definitely be staying here again .
David
ID: 7177
May 01, 2018
Scenic and relaxing
My wife and I left the Rydges Southbank absolutely revived. We loved our stay because of everything Rydges had to offer. From relaxing at the pool side bar to breaky at the cafe (not to mention the great room and ... more
My wife and I left the Rydges Southbank absolutely revived. We loved our stay because of everything Rydges had to offer. From relaxing at the pool side bar to breaky at the cafe (not to mention the great room and view). Thanks Rydges for a great break
Maureen R.
ID: 7167
April 30, 2018
Very Pleasant Stay
I rented two rooms for myself, daughter and grandson. The rooms were very comfortable and we had a nice view from the 11th floor. Great location in Southbank. My grandson enjoyed the big park and swimming lagoon, my daughter and ... more
I rented two rooms for myself, daughter and grandson. The rooms were very comfortable and we had a nice view from the 11th floor. Great location in Southbank. My grandson enjoyed the big park and swimming lagoon, my daughter and I enjoyed the local restaurants and the hotel is within walking distance of the Lyric Theatre where we say Aladdin and the museums. I plan to stay there again in July when my husband and I see Beautiful
Dianne D.
ID: 7143
April 24, 2018
Awesome Hotel! Incredibly friendly staff.
Myself and my son who is confined to a motorised wheelchair can’t speak highly enough of this hotel. We have stayed here for many years as my son often has medical appointments requiring stays in the city. The staff bend ... more
Myself and my son who is confined to a motorised wheelchair can’t speak highly enough of this hotel. We have stayed here for many years as my son often has medical appointments requiring stays in the city. The staff bend over backwards to ensure that we always have the best possible stay. Nothing is too much trouble, they have even assisted in helping me to fix my sons wheelchair and the various equipment that he requires. The wheelchair accessible room is very spacious, the bathroom is terrific and the staff even switch out the bed legs to enable my sons hoist to fit under the bed. We had a family wedding to attend a couple of years ago over the north side of Brisbane and concierge even organised a wheelchair accessible vehicle through their chauffeur service to transport us there and back! Nothing is ever too much trouble and we would highly recommend this hotel to anyone who may have limited mobility or special needs, we can’t speak highly enough and always look forward to returning! We recommend this hotel and their staff at every opportunity.
S.e. A. W.
ID: 7145
April 24, 2018
Short Stay with great memory
Our recent stay (22nd April) to celebrate our 40th Anniversary was simply great! Well appointed room with great views of the city and in an ideal location. And although very busy staff in all departments where very polite, friendly and ... more
Our recent stay (22nd April) to celebrate our 40th Anniversary was simply great! Well appointed room with great views of the city and in an ideal location. And although very busy staff in all departments where very polite, friendly and helpful. Special mention the front desk lady's on checkout for the way in which they handled an issue with a gift sent by a friend to help us celebrate. Handled very professionally and much appreciated by all concerned. This Hotel is highly recommended for business and pleasure.
Kimberley N.
ID: 7147
April 24, 2018
Great place to stay
The staff are very happy to assist us with inter-connecting rooms for our family stay. Beautiful spacious rooms and great service. Thanks
The staff are very happy to assist us with inter-connecting rooms for our family stay. Beautiful spacious rooms and great service. Thanks
Bruce
ID: 7149
April 24, 2018
A nice and relaxing plus convenient place tp stay.
If you require a well appointed room for 2 Adults and 1 Granddaughter (11) you can not go past the Junior Suite. These rooms have been refurbished to a high standard. Being so close to QPAC it is hard to ... more
If you require a well appointed room for 2 Adults and 1 Granddaughter (11) you can not go past the Junior Suite. These rooms have been refurbished to a high standard. Being so close to QPAC it is hard to stay anywhere else at Southbank.
J.a.
ID: 7151
April 24, 2018
Luxury
Talk about Luxury! Upon arrival an attendant parks your car and helps with your luggage, which is followed by a very welcoming reception that couldn't be any more helpful! The accommodation can not be faulted and the atmosphere is excellent! ... more
Talk about Luxury! Upon arrival an attendant parks your car and helps with your luggage, which is followed by a very welcoming reception that couldn't be any more helpful! The accommodation can not be faulted and the atmosphere is excellent! The flexibility of being able to order dinner after an event at 1130pm is faultless! For these reasons and many more we love staying at the Rydges!
Sarah O.
ID: 7153
April 24, 2018
Accommodating, professional and friendly!
We needed a room at very short notice and one was prepared quickly and happily even though they had been fully booked. The room was fresh, clean and very comfortable.
We needed a room at very short notice and one was prepared quickly and happily even though they had been fully booked. The room was fresh, clean and very comfortable.
Mike
ID: 7155
April 24, 2018
Beautifully renovated room
Stayed in a spacious beautifully appointed junior suite for a night. Efficient check in/out. Lovely function room event and bar by the poolside. Recommend stay at Rydges when in Southbank!
Stayed in a spacious beautifully appointed junior suite for a night. Efficient check in/out. Lovely function room event and bar by the poolside. Recommend stay at Rydges when in Southbank!
Paula K.
ID: 7119
April 18, 2018
Awesome
Great place to stay, I highly recommended this place.
Great place to stay, I highly recommended this place.
Matt D.
ID: 7121
April 18, 2018
One of my best hotel experiences in Australia
This is the second time that I have stayed at the Rydges South Bank hotel. The staff are always friendly and helpful, the pool and pool bar was very relaxing, sufficient gym, spa and sauna area and good food options ... more
This is the second time that I have stayed at the Rydges South Bank hotel. The staff are always friendly and helpful, the pool and pool bar was very relaxing, sufficient gym, spa and sauna area and good food options for lunch and dinner. The rooms are spacious, modern, and the bed was very comfortable. On my first stay early to mid 2017, I thought that the breakfast buffet had some Asian noodles and some other hot dishes besides the normal hot breakfast, however the breakfast this time was still very good, especially the bacon. I will definitely recommend to anyone who is looking for a hotel conveniently located to all areas of Brisbane whether it is for business or on holidays. I thoroughly enjoyed my stay and had 2 business colleges stay on Monday the 16th as well and this was based on my first stay in 2017. Thanks and I look forward to my next stay at this fantastic hotel. Kind regards, Matt D.
Gilbert
ID: 7095
April 06, 2018
Good service, Good all round
had to drive past on arrival as no parking, but from then on was all good from the reception, to the room to breakfast all was as good as could be
had to drive past on arrival as no parking, but from then on was all good from the reception, to the room to breakfast all was as good as could be
H. C.
ID: 7065
March 19, 2018
Mrs H.
The location, service and facilities were first class. One small thing - our fridge was not on.
The location, service and facilities were first class. One small thing - our fridge was not on.
Jemma B.
ID: 7052
March 16, 2018
Great Service, Wonderful hotel
I recently got married at Rydges South Bank. The whole experience from arrival to departure and everything in between was fabulous. Cannot fault anything. The staff are friendly and attentive, the hotel is impeccably clean and the experience was a ... more
I recently got married at Rydges South Bank. The whole experience from arrival to departure and everything in between was fabulous. Cannot fault anything. The staff are friendly and attentive, the hotel is impeccably clean and the experience was a 10/10 Thank you Rydges South Bank and staff.
Gretta
ID: 7029
March 13, 2018
FABULOUS! Even extended our stay another night!
My Mum and I stumbled across Rydges hotel South Bank in Brisbane and thank goodness we did! We loved it. We even extended our stay another night because it was that good. We had checked out of another hotel due ... more
My Mum and I stumbled across Rydges hotel South Bank in Brisbane and thank goodness we did! We loved it. We even extended our stay another night because it was that good. We had checked out of another hotel due to poor service and abuse, which claimed to be five star, but truly they don't know five star until they learn from Rydges South Bank! From the seamless check in and out process, to the exceptional fine dining experience at Bacchus Restaurant (we had dinner and two breakfasts there it was that good) to the spectacular city and river views, I now have found my hotel of choice in Brisbane. The location and décor is stunning, the customer service exceptional and the rooms well appointed with sumptuous beds to laze in. The staff even went out of their way to find out where I could purchase the artwork hanging in the lift area that I loved. I received a beautifully worded typed letter in an envelope under my door within hours with all the supplier's information. The restaurant staff were warm and welcoming and anticipated our needs and the food was beyond delicious. Rachelle the Supervisor at breakfast at Bacchus remembered us and our coffee and hot chocolate order from the day before and Costa and Kevin at dinner delivered the most exceptional service with a smile that I will never forget. Truly I can't fault the Rydges at South Bank. I travel a lot and Rydges exceeded all expectations and then some. Congratulations and thank you for making our stay so wonderful.
Kim M.
ID: 7031
March 13, 2018
Kim M.
Extremely comfortable and perfect location
Extremely comfortable and perfect location
Monique
ID: 7033
March 13, 2018
Amazing
Staff where friendly and helpful, room was clean and beautiful, so much to do, loved the gym and spa
Staff where friendly and helpful, room was clean and beautiful, so much to do, loved the gym and spa
Iliya B.
ID: 7035
March 13, 2018
Excellent
Stayed at Rydges a few times now, and with each trip it just seems that much better! Great hotel, nothing is too hard for the staff and each request is handled promptly and efficiently.
Stayed at Rydges a few times now, and with each trip it just seems that much better! Great hotel, nothing is too hard for the staff and each request is handled promptly and efficiently.
Shellyanne S.
ID: 7037
March 13, 2018
pleasant stay in beautifully refurbished rooms
Stayed with family for a couple of days for my mother's 70th birthday. We had a great time. Rooms were refurbished, very clean and modern. Fantastic location and amenities. The kids loved the pool ! Would definitely recommend and will ... more
Stayed with family for a couple of days for my mother's 70th birthday. We had a great time. Rooms were refurbished, very clean and modern. Fantastic location and amenities. The kids loved the pool ! Would definitely recommend and will definitely be back! Thank you
Chris A. K.
ID: 7027
March 07, 2018
Enjoyed our stay at Rydges South Bank
Loved our corner suite. The bathroom was huge and view was so good. Bed super comfy and the room was cleaned to a very high standard each day. Didn't want to leave really! All the staff seemed so happy and ... more
Loved our corner suite. The bathroom was huge and view was so good. Bed super comfy and the room was cleaned to a very high standard each day. Didn't want to leave really! All the staff seemed so happy and I was particularly impressed with the attitude of the younger staff employed at the hotel. The pizza we had poolside on Friday night wasn't the best however the staff handled the situation well. They offered to make us another one but we declined the offer.
Kel F.
ID: 6951
February 23, 2018
Travel made easy, top quality low fuss.
Great location, top quality room and restaurant facilities.
Great location, top quality room and restaurant facilities.
Mxl1962
ID: 6949
February 21, 2018
Another excellent stay
This was our second stay at Rydges South Bank in Brisbane. Once again, had an excellent stay. Everyone was friendly and helpful. Great location too. Will definitely stay here again. Thank you.
This was our second stay at Rydges South Bank in Brisbane. Once again, had an excellent stay. Everyone was friendly and helpful. Great location too. Will definitely stay here again. Thank you.
Andrew R.
ID: 6885
February 17, 2018
Outstanding
Organised a great Valentines night and the hotel was great. Room was beautiful and the outlook was amazing. Bacchus restaurant was first class and in the top of our experiences world wide for food and service.
Organised a great Valentines night and the hotel was great. Room was beautiful and the outlook was amazing. Bacchus restaurant was first class and in the top of our experiences world wide for food and service.
Steve W.
ID: 6862
February 11, 2018
Excellent
I moved to the Rydges after spending one night in another hotel in the city center. It was just like coming home, from the welcome at the door to the super efficient and friendly desk staff was a breath of ... more
I moved to the Rydges after spending one night in another hotel in the city center. It was just like coming home, from the welcome at the door to the super efficient and friendly desk staff was a breath of fresh air after the sub-standard experience from the other big chain I had stayed with the night before. The location is fantastic and perfect for both business and pleasure.
Harold J. M.
ID: 6786
January 27, 2018
Our stay at Ridges South Bank Brisbane was excellent. The hospitality extended to my family and myself was very much appreciated.
I will certainly tell my friends about your staff, from reception, dinning room and cleaners. Your staff made our stay enjoyable and we will be back.
I will certainly tell my friends about your staff, from reception, dinning room and cleaners. Your staff made our stay enjoyable and we will be back.
Robert W.
ID: 6702
January 18, 2018
Rob W.
Great location, close to everything. Hotel fully refurbed as I use to stay regularly a number of years ago. Cant complain, good facilities, rooms great. Good bar downstairs, eaten at Restaurant once - very very good although at the higher ... more
Great location, close to everything. Hotel fully refurbed as I use to stay regularly a number of years ago. Cant complain, good facilities, rooms great. Good bar downstairs, eaten at Restaurant once - very very good although at the higher price point but worth it.
Linda S.
ID: 6704
January 18, 2018
Always a great place to stay
I stay here for business through the year and this time was for fun - booked the mamma mia package. great room, fantastic show tickets !! couldn't believe how good the seats were, as always service is faultless and I ... more
I stay here for business through the year and this time was for fun - booked the mamma mia package. great room, fantastic show tickets !! couldn't believe how good the seats were, as always service is faultless and I love the valet parking. first time I have tried the pool bar - lovely on a sunny sunday afternoon, and we enjoyed the $50 voucher that was part of our package - and had a pizza and drinks.
Karen
ID: 6689
January 12, 2018
Very comfortable
This hotel is in a great area for dinner, drinks and museums. Just a short walk across the bridge to Brisbane CBD and Casino. The room was huge with two Queen beds and a sitting area. Bathroom was small but ... more
This hotel is in a great area for dinner, drinks and museums. Just a short walk across the bridge to Brisbane CBD and Casino. The room was huge with two Queen beds and a sitting area. Bathroom was small but overall very good. Parking has a $40 per day price tag.
Ron T.
ID: 6615
January 06, 2018
Very relaxing and enjoyable stay.
1st Time staying at Rydges South Bank, we enjoyed so much we will definitely be back to enjoy it again. It’s close to everything you need, lots of restaurants and parks for walks. Also the Museum, Art centre and a ... more
1st Time staying at Rydges South Bank, we enjoyed so much we will definitely be back to enjoy it again. It’s close to everything you need, lots of restaurants and parks for walks. Also the Museum, Art centre and a short walk to the CBD.
Annette H.
ID: 6579
January 01, 2018
A nice hotel with a couple of issues
We only stayed one night and our main purpose was to visit the art galleries. It was a bit of an unexpected hike in the heat. Wish we could have got a taxi there and back but the hotel was ... more
We only stayed one night and our main purpose was to visit the art galleries. It was a bit of an unexpected hike in the heat. Wish we could have got a taxi there and back but the hotel was too close. The staff said it was an easy walk. Maybe for them, but some people are older and have mobility issues. I practically was crippled by the time we walked back and had to stay off my feet until the next day. The street outside (Gray St) is horrible. This leads to one complaint: that the CBD Cafe downstairs is open to the heat and noise ... why is it not enclosed? Surely one can expect air conditioning in the main cafe? The food was pretty good, but we just didn't want to be in there with the traffic roaring along outside not to mention the blurgh music over the loudspeaker. Mostly though everything in the hotel was really pretty nice. The beds were supercomfortable, the room was quiet, the airconditioning worked, the blockout blinds really did block out. Only other complaint was the room service food. The menu was limited and the food was pretty minimal and --- pet peeve --- why oh why when we order two pots of tea do we get two pots of not quite hot hot water and a couple of tea-bags!!! A pot of tea means leaf tea made in a pot - preferably using an infuser. You cannot expect people to pay that price for a pot of tepid water. A major disappointment was the horrible, small and busy swimming pool. The photos made it look like a real pool but it was more of a kiddie's dunking station. The noise around the bar was appalling. The luxury restaurant looked nice but the prices were ridiculous so we didn't bother. The hotel was pleasant enough but one would be hard-pressed to say it was really outstanding. The staff also had that kind of slow approach which is so annoying. They didn't seem all that excited to be doing their jobs. Overall, good value and a good price but could have just gone that extra step.
Kiro
ID: 6581
December 31, 2017
A very good experience at Rydges Southbank
This was our second time at Rydges Southbank. We had the King Suite. The room was very nice and clean. The staff were friendly and helpful. The The bar man at the Pool Bar was great too. Happy to recommend ... more
This was our second time at Rydges Southbank. We had the King Suite. The room was very nice and clean. The staff were friendly and helpful. The The bar man at the Pool Bar was great too. Happy to recommend this hotel to others.
Shirley
ID: 6527
December 26, 2017
Location
I’ve stayed in the ryges many of times always clean and tidy, with great park service. It’s in a great location in Southbank Only thing I think needs improvement is the service at the desk. I have been over charged ... more
I’ve stayed in the ryges many of times always clean and tidy, with great park service. It’s in a great location in Southbank Only thing I think needs improvement is the service at the desk. I have been over charged twice the first time some charged another families bar tab to my account and the second time I was charged twice for parking as someone had charged their second car to my room. The reception staff were not helpful on both occasions as I only found this out once I checked out and checked my on line banking. Always make sure you get receipt. I think you need to ask for proof of ID when people are adding stuff to their rooms or in both these cases someone else’s room. Other than that the hotel is great.
Elena
ID: 6529
December 25, 2017
Very special getaway
We stayed at Ridges South Bank more than a few times now and every time we had very pleasant experience with our stays. Our life is very busy and sometimes we like to escape from everyday chores and have quiet ... more
We stayed at Ridges South Bank more than a few times now and every time we had very pleasant experience with our stays. Our life is very busy and sometimes we like to escape from everyday chores and have quiet time as a couple and Ridges didn’t disappoint. Staff is very friendly and attentive, rooms are quiet and clean. We especially want to say thank you to Bacchus maître d’hôtel Kevin ( not sure if spelling is correct ) he was so great!!! He made our dining unforgettable and the one to tell friends about. We defiantly will be back.
Kim
ID: 6505
December 19, 2017
What a fantastic experience
Very family friendly. What a great week bed away. Room were extremely clean and the staff went over and above for us. What a great experience. We will defiantly be back
Very family friendly. What a great week bed away. Room were extremely clean and the staff went over and above for us. What a great experience. We will defiantly be back
Colleen C.
ID: 6483
December 07, 2017
Great location and lovely hotel
The hotel is located a stones throw from Southbank where there are so many restaurants to choose from. There is a great Woolworths just up the street towards the Maritime Museum. We had a balcony with a beautiful view of ... more
The hotel is located a stones throw from Southbank where there are so many restaurants to choose from. There is a great Woolworths just up the street towards the Maritime Museum. We had a balcony with a beautiful view of the river. The hotel is very clean and the beds and pillows very comfy. Breakfast is well catered for with eggs cooked to your liking. Great fruit selection and a coffee machine which makes all different coffees. I would stay here again.
Larry L.
ID: 6425
November 25, 2017
really great room
The room was really modern and spacious. This is a great hotel.
The room was really modern and spacious. This is a great hotel.
Heather E.
ID: 5729
November 07, 2017
Beautiful rooms and wonderful staff
The staff were very accommodating and made our get together weekend so easy. Thank you.
The staff were very accommodating and made our get together weekend so easy. Thank you.
Shirley P.
ID: 5731
November 07, 2017
Lovely weekend
everything was wonderful highly recommend criticism no chairs on the balcony and unsupervised children and after hours drunk man in the pool
everything was wonderful highly recommend criticism no chairs on the balcony and unsupervised children and after hours drunk man in the pool
Tony J.
ID: 5725
November 01, 2017
Overall our stay was very pleasant and refreshing
The Rydges @ Southbank is close to many amenities around Southbank all within walking distance and may be 5 minutes comfortable walk to/from downtown Brisbane: Casino, Queen Street Mall and many others
The Rydges @ Southbank is close to many amenities around Southbank all within walking distance and may be 5 minutes comfortable walk to/from downtown Brisbane: Casino, Queen Street Mall and many others
Donny
ID: 5727
November 01, 2017
Rydges at South Bank, Brisbane
Simple things make a trip great or lousy but it was a great disappointment with the service. Curt reception. No tooth paste or tooth brush. No bath robes. Was asked to pay for the two bottles of WATER in the ... more
Simple things make a trip great or lousy but it was a great disappointment with the service. Curt reception. No tooth paste or tooth brush. No bath robes. Was asked to pay for the two bottles of WATER in the room.
Cathy C.
ID: 5671
October 09, 2017
Another Excellent Stay
This is my second stay with you, and once again spotlessly clean, efficient check-in and check-out. I will be back every time I visit Brisbane.
This is my second stay with you, and once again spotlessly clean, efficient check-in and check-out. I will be back every time I visit Brisbane.
Kellie M.
ID: 5627
October 02, 2017
Such a great place to stay, modern, friendly, immaculate & convenient location.
We love our stays at the Rydges. It is family friendly, with kids catered for from family matters packages that include popcorn, ice creams, lollies & drinks delivered to our room for the kids. Room service has a kids friendly ... more
We love our stays at the Rydges. It is family friendly, with kids catered for from family matters packages that include popcorn, ice creams, lollies & drinks delivered to our room for the kids. Room service has a kids friendly menu from vegemite sandwiches, burgers, nuggets, steak and more. The food at the Rydges is fabulous we love the Buffet Breakfast at Barrachas. The hotel & rooms are always immaculate, rooms are spacious, beds are very comfortable & the river views are beautiful especially at night. Staff are friendly & very helpful. Could not get a better location to Southbank parklands, restaurants, cinemas, Qpac, Convention Centre, GOMA, there is always something happening at Southbank. I cannot recommend this hotel highly enough.
Jeff T.
ID: 5611
September 28, 2017
60th Birthday Stay
Booked a King Suite for my 60th Birthday as we have stayed in one before. Found ourselves in room 514 which overlooked a carpark and the back foyer of the Brisbane Convention centre. Room was good but after paying top ... more
Booked a King Suite for my 60th Birthday as we have stayed in one before. Found ourselves in room 514 which overlooked a carpark and the back foyer of the Brisbane Convention centre. Room was good but after paying top dollar and selecting views as our priority we were very disappointed. Checked in on line but found our room not ready when we arrived at 2.30pm and a very lengthy check in time of around 15 min. Was also surprised we were not told about the $40 fee to use the valet car parking when booking. Had friends staying in the same hotel and they were upgraded to a top floor room and given late checkout and it was my birthday they were there for! They checked in much later than us too. Room was well appointed and staff were good but overall very disappointed to not even be able to glimpse the river. I rated it satisfactory because of the nice room but to be truthful, it wasn't satisfactory at all.
Frances
ID: 5603
September 26, 2017
Wonderful in every aspect
Excellent location Excellent service Excellent cleanliness Excellent staff We love Rydges Southbank and will be back again in one month
Excellent location Excellent service Excellent cleanliness Excellent staff We love Rydges Southbank and will be back again in one month
Phil
ID: 5585
September 20, 2017
Excellent location, beds are heavenly,
Layout of room was perfect well thought out, good wifi and outlets USB, and good lighting
Layout of room was perfect well thought out, good wifi and outlets USB, and good lighting
Kerry
ID: 5385
August 21, 2017
Kerri-Ann
Fantastic room. Fantastic view. Fantastic facilities. Fantastic service. Can not fault anything. Stay was superb.
Fantastic room. Fantastic view. Fantastic facilities. Fantastic service. Can not fault anything. Stay was superb.
Joanne R.
ID: 5387
August 21, 2017
Perfect in every way
We love this place. Location is perfect, staff are fantastic, can't fault it.Vytar in the CBD cafe was outstanding and we would like him to get regonitiion for his great service. The checkin staff were also fabulous, but unfortunately we ... more
We love this place. Location is perfect, staff are fantastic, can't fault it.Vytar in the CBD cafe was outstanding and we would like him to get regonitiion for his great service. The checkin staff were also fabulous, but unfortunately we didn't get their names, but they should be commended. We wouldn't stay anywhere else in Brisbane.
Geoff J.
ID: 5389
August 21, 2017
MY BRISBANE EXPERIENCE
First point of contact was the Concierge, who I found over the 3 - 4 days, unbelievably courteous, helpful and professional. Front Desk Personnel - Yulianna ( excuse the spelling), and Amy, the Senior Duty Manager, were outstanding in every ... more
First point of contact was the Concierge, who I found over the 3 - 4 days, unbelievably courteous, helpful and professional. Front Desk Personnel - Yulianna ( excuse the spelling), and Amy, the Senior Duty Manager, were outstanding in every way. Definite asset to the establishment. Street side Café - person in there exceptionally good and special mention to Vitas' ( excuse spelling once again) service who I found exceptional. Housekeeping staff extremely pleasant and accommodating. I found your 'going green', in accommodation, a great idea. Overall, I felt extremely comfortable and welcome. A credit to the Management for a well trained crew!! Thankyou.
Max B.
ID: 5391
August 16, 2017
You accomodated our every wish effortlessly.
I had asked for a specific floor and view and this was exactly what we got. The bed was so comfortable, the room immaculate, the staff polite...even the cleaners had smiles and happy greetings. It made for a most wonderful ... more
I had asked for a specific floor and view and this was exactly what we got. The bed was so comfortable, the room immaculate, the staff polite...even the cleaners had smiles and happy greetings. It made for a most wonderful one night stay. Thanks.
Pcs
ID: 5393
August 15, 2017
Spot on spot to stay
Friendly staff greeting you on arrival Concierge staff well drilled and easy to deal with Great dining and bar choices Rooms well presented and fresh
Friendly staff greeting you on arrival Concierge staff well drilled and easy to deal with Great dining and bar choices Rooms well presented and fresh
Michael M.
ID: 5395
August 09, 2017
Short stay no worries
Upgrade to junior suite. Too bad I was only staying one night. This is the space one needs on an extended working trip.
Upgrade to junior suite. Too bad I was only staying one night. This is the space one needs on an extended working trip.
Bev
ID: 5397
August 09, 2017
Great
The renovations are lovely. Love the location, and breakfast. Lovely place to stay.
The renovations are lovely. Love the location, and breakfast. Lovely place to stay.
Ben
ID: 5399
August 09, 2017
Great location!
Awesome location, close to transport and restaurants. Quiet and modern rooms with plenty of space.
Awesome location, close to transport and restaurants. Quiet and modern rooms with plenty of space.
Robert P.
ID: 5401
August 03, 2017
We could not fault the service we received
We have stayed at rydges Southbank on numerous occasions and have always found the service to be first class The front desk staff are very friendly and go out of their way to make you welcome. On our last stays ... more
We have stayed at rydges Southbank on numerous occasions and have always found the service to be first class The front desk staff are very friendly and go out of their way to make you welcome. On our last stays we were given an upgrade which was very much appreciated. I have now reached the black status on my priority membership which will give me even greater benefits. I would recommend this hotel to anyone
Darrian B.
ID: 5403
August 03, 2017
Luxury
My partner and my 2 children enjoyed a 2 night stay at Rydges Southbank Sunday and Monday. We had a very enjoyable stay here. The beds were the most comfortable we have slept in and furniture is all nice and ... more
My partner and my 2 children enjoyed a 2 night stay at Rydges Southbank Sunday and Monday. We had a very enjoyable stay here. The beds were the most comfortable we have slept in and furniture is all nice and new. They have big new wide screen Samsung LED Tv with foxtel channels and are very reasonably priced for a luxurious Hotel. The staff are always very friendly and attentive espesially Jordan the bar manager upstairs in the pool bar outside. My young daughter was very impressed with the Mock-tail Jordan wipped up for her. I look forward to staying here again next time we spend a weekend in Brisbane. Thank You Rydges for your hospitality.
Randy R.
ID: 5405
July 29, 2017
Great place to discover and enjoy brisbane river
Nice hotel, really clean and good hospitality from all staff
Nice hotel, really clean and good hospitality from all staff
Eileen G.
ID: 5407
July 22, 2017
Best hotel in Brisbane
Always stay in Rydges when we go to the city for a show. The beds are lovely and comfortable the restaurant serves great food and the staff are always very pleasant and helpful. It is also within easy walking distance ... more
Always stay in Rydges when we go to the city for a show. The beds are lovely and comfortable the restaurant serves great food and the staff are always very pleasant and helpful. It is also within easy walking distance to everything, would highly recommend this hotel.
Vaughn H.
ID: 5409
July 22, 2017
Really good
Great spot, beaut bar downstairs, superb breaky, very good staff, brilliant facility.
Great spot, beaut bar downstairs, superb breaky, very good staff, brilliant facility.
Trish
ID: 5411
July 22, 2017
So convenient close to QPAC
Would have liked an English Breakfast or Earl Grey tea. 2 cups, 1 saucer and a teaspoon was disappointing. Not even a knife. Beds were great.
Would have liked an English Breakfast or Earl Grey tea. 2 cups, 1 saucer and a teaspoon was disappointing. Not even a knife. Beds were great.
Natalie
ID: 5413
July 10, 2017
Fantastic short stay!
We had a fantastic three night stay. So convenient and close to all the attractions we were wanting to see. The room was very clean and well appointed. The staff were very friendly and helpful. We dined at Bacchus for ... more
We had a fantastic three night stay. So convenient and close to all the attractions we were wanting to see. The room was very clean and well appointed. The staff were very friendly and helpful. We dined at Bacchus for breakfast and found the food to be well cooked and prepared with a great variety. We also had dinner at CBD one evening where the service was great and the food was very nice and reasonably priced. All in all a great time had by all!
Lynda
ID: 5415
June 30, 2017
Trouble free stay with everything I needed
Location excellent and staff were friendly and efficient. Room was fine. Doors slammed a little and so were a bit noisy.
Location excellent and staff were friendly and efficient. Room was fine. Doors slammed a little and so were a bit noisy.
Kellie
ID: 5417
June 28, 2017
We stay at the Rydges quite often it's perfect for our family.
The Rydges is always presented immaculate, rooms are exceptionally clean. It is a Modern, family friendly Hotel. Room service is great, buffet breakfast is delicious & it is in a a perfect location to Southbank, Qpac, Goma & resteraunts. We ... more
The Rydges is always presented immaculate, rooms are exceptionally clean. It is a Modern, family friendly Hotel. Room service is great, buffet breakfast is delicious & it is in a a perfect location to Southbank, Qpac, Goma & resteraunts. We always enjoy our stay at the Rydges Southbank.
Dori
ID: 5419
June 20, 2017
Most enjoyable
Rydges Southbank is a lovely hotel in a great City location 2 minute walk to Southbank and City centre. Very efficient and friendly staff. The rooms are well appointed, good sized, exceptionally clean and comfortable. There is never a complaint ... more
Rydges Southbank is a lovely hotel in a great City location 2 minute walk to Southbank and City centre. Very efficient and friendly staff. The rooms are well appointed, good sized, exceptionally clean and comfortable. There is never a complaint with this hotel, I have stayed on numerous occasions over a 5 year period and it is always consistent, has never dated and in excellent condition. Bacchus Restaurant is amazing. Only one suggestion, if the kitchen could do more vegetarian dishes would be amazing. A suggestion would be Yotam Ottolenghi. This would make this hotel incredible.
Richard S.
ID: 5421
May 29, 2017
Richard
As always, a faultless stay.
As always, a faultless stay.
Christine K.
ID: 5423
May 23, 2017
Exceptional Service , Venue and Food
We stayed 4 nights in a Junior Suite and can absolutely recommend Rydges Southbank to anyone who appreciates great service, delicious food and a fabulous room. We dined at Bacchus for both Dinner and Breakfast and can honestly say it ... more
We stayed 4 nights in a Junior Suite and can absolutely recommend Rydges Southbank to anyone who appreciates great service, delicious food and a fabulous room. We dined at Bacchus for both Dinner and Breakfast and can honestly say it has been the best Hotel we have experienced in a long time. As part of a 3 week trip we stayed at a Stamford Melbourne and the Lakehouse in Daylesford and although both were good we can honestly say the Rydges matched them both for food & accommodation but the Rydges Service ( from front door through to housekeeping) blew us away with their professionalism, service and willingness to make a difference! WELL DONE!
David M.
ID: 5425
May 23, 2017
Felt very welcome and cared for
Very friendly right from the first phone call when booking in right through to being hand our keys from the valet on departure. The free room upgrade as a 'welcome back' was much appreciated. Will be coming back!
Very friendly right from the first phone call when booking in right through to being hand our keys from the valet on departure. The free room upgrade as a 'welcome back' was much appreciated. Will be coming back!
Nik
ID: 5427
May 23, 2017
Comfort and Convenience
We have stayed at Rydges in South Bank numerous times. It's in an extremely convenient location, walking distance to where we need to be. Our room very comfortable with a lovely view of the river and the wheel. As always, ... more
We have stayed at Rydges in South Bank numerous times. It's in an extremely convenient location, walking distance to where we need to be. Our room very comfortable with a lovely view of the river and the wheel. As always, service from the staff was welcoming and helpful.
Elisa G.
ID: 5429
May 17, 2017
Great location but not a family hotel
Great view! Great staff! This hotel is not family orientated. The pool is near a dining area and kids were not welcomed in the pool at all. Got the vibe the whole time that kids weren't welcome at all
Great view! Great staff! This hotel is not family orientated. The pool is near a dining area and kids were not welcomed in the pool at all. Got the vibe the whole time that kids weren't welcome at all
Dan L.
ID: 5431
May 13, 2017
Excellent
Great room. Loved the pool/bar area. Breakfast each morning was a treat! The staff was very friendly. And a great location. Really enjoyed the week.
Great room. Loved the pool/bar area. Breakfast each morning was a treat! The staff was very friendly. And a great location. Really enjoyed the week.
Diana S.
ID: 5433
May 05, 2017
Great stay!
I'm a regular guest at Rydges Southbank. My last stay was as exceptional as always. Great service from the moment I pulled up in my car. I'm always greeted pleasantly and made to feel welcome. Super comfortable beds , fabulous ... more
I'm a regular guest at Rydges Southbank. My last stay was as exceptional as always. Great service from the moment I pulled up in my car. I'm always greeted pleasantly and made to feel welcome. Super comfortable beds , fabulous views and good is always good. Highly recommended!
Fi
ID: 5435
April 30, 2017
Overnight stay
Excellent hotel for the business traveler. Front desk staff friendly and efficient. Free good strength WiFi in rooms. Desk set up has lots of plugs for charging devices and and desk lamp really useful when working at night. Loved all ... more
Excellent hotel for the business traveler. Front desk staff friendly and efficient. Free good strength WiFi in rooms. Desk set up has lots of plugs for charging devices and and desk lamp really useful when working at night. Loved all the options for lights in the bathroom - lovely and bright to put your on makeup. Location excellent - easy walk to bars and restaurants.
Ausgirrafe
ID: 5437
April 30, 2017
Reception and concierge always stand out
Concierge is the reason I stay with you! Such a luxury having the car parked and luggage taken to my room, and all by friendly, courteous and knowledgeable staff. Reception staff were excellent, and the breakfast at Bacchus and good ... more
Concierge is the reason I stay with you! Such a luxury having the car parked and luggage taken to my room, and all by friendly, courteous and knowledgeable staff. Reception staff were excellent, and the breakfast at Bacchus and good as ever, but sadly the service is always the weak spot apart from the chef who makes fabulous omelettes and is friendly. Staff in the restaurant are not as friendly as they could be and they didn't clear our plates away at all as our table filled up with dirty crockery.
Richard.
ID: 5439
April 23, 2017
Fantastic ,and i would go back again.
My partner and i arrived early,and was informed that our room was ready and very efficiently given our keys,so that we could unpack and relax before we went down town.The room was perfect for us and had everything you needed ... more
My partner and i arrived early,and was informed that our room was ready and very efficiently given our keys,so that we could unpack and relax before we went down town.The room was perfect for us and had everything you needed .As our flight the next day was early evening,we rang reception and asked for a late checkout,and it was granted without a problem.The staff were all pleasant ,will go back when next in Brisbane.Thank you.
Mas
ID: 5441
April 23, 2017
Very nice and pleasant experience
Nice hotel, good location, big spacious room with all required facilities ,
Nice hotel, good location, big spacious room with all required facilities ,
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