Check out what real people are saying about our Rydges Esplanade Cairns Resort
Rydges Esplanade Cairns Resort values honest feedback and encourages real reviews. Here you can quickly find out what guests are saying about our Cairns resort in real, authenticated reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members.
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You will also find the Trip Advisor’s Bravo mark on our page for quick access to more guest reviews and a guide on what customers are saying about our Cairns resort.
W & P Boekeman
Just one small thing we missed was no drinking glasses in our room. Lighting over our beds was exellent. So thankyou for a good stay. W& P Boekeman.
ID: bce1567d-223e-428d-981d-3a326f91b262Nice hotel. Customer service a little questionable
Lovely room and facilities. The guys on the check in desk were very friendly. a little disappointed with a couple of things. we left a phone charger in the room and emailed to ask if it had been found and ... more
ID: ae5289b6-37c0-44d3-bb00-68dc01d501a8Room wasn't clean
There was hair on the pillow like it hadn't been cleaned after the previous guests and there was writing on the bathroom mirror that said 'let me out' - kind of creepy and another sign that the room hadn't been ... more
ID: ae0ebaf8-5c90-4510-922b-6b6a8cacf98bComfortable, clean & beautiful view
Stayed in ocean view room which was comfortable & clean with a gorgeous view. Seemed to have an nice updated bathroom compared to my last stay. Staff very friendly & helpful. Pasta Friday delicious as always. Great location. Overall a ... more
ID: e165c474-bdfe-4276-817d-5c77be774522Needs a reno
Stayed here for 4 nights, most staff were nice except the rude man who left a message on my phone to move my bags out of that room when l had organised with the duty manager the night before to ... more
ID: e07b69a0-88fd-48bc-a3ab-587fd52a5f61Great room, awful pools
Our family room with bunk beds for the kids was fabulous. Our view over the water was sensational. The lovely deep bath was heavenly. The staff were friendly and helpful, we had an issue with Xbox connectivity and that was ... more
ID: 2166a54d-10d8-443f-ad34-ef5d3f27d312Time Out!!!
Great spot and positioned ideally close to the Esplanade - great for an early morning walk. Short walk to great restaurants that appeals to those without a car. Rooms lovely and quiet and had everything we needed for our stay. ... more
ID: f1df44b6-0620-482f-9a11-843f55b7ea22Very nice renovated room with ocean view.
We like the hotel overall and it is our second time to stay there. The only unpleasant thing was that the front desk person was quite rude during our check it (it was middle age asian guy), all other hotel ... more
ID: 33e6c9ec-592b-4167-9bb1-5ccbf8126fcegood service and friendly staff
Good experience, breath taking view
ID: 37f203e1-48dd-46ee-a98b-052ab8040747A lovely way to end our holiday.
The family room was very comfortable. The bed was great and the shower was nice and hot. The staff were very friendly and our kids loved it. They wanted to stay longer! I was concerned that the rooms would be ... more
ID: 799c88e2-5864-4bcd-bb01-a3a7d304d2e8It is what it is
Not that friendly Not that special Not that clean Not that great. It is what it is. A bed. For the night. The fish/meat 'all you can eat' is lovingly and beautifully cooked by the chef but again it is ... more
ID: 5cb166bb-95f3-4d86-86b1-3d5e2d858f7fGreat location, friendly helpful staff, no issues!
From check in to check out, everything was very smooth. A lovely relaxed atmosphere and the staff were very helpful. Close to everything we needed, and beautiful views from the balcony. Couldn't fault out experience here.
Grateful for free upgrade to executive suite. Received excellent service in restaurant both nights.
ID: fef89a1d-a5a4-44a5-a9cf-59c7f0e30d42Very nice, but a few problems
The hotel was great; ideal, central location, great views from the room. The breakfast buffet was to die for at a very reasonable and affordable price. The pool area was peaceful and visually pleasing, options of tennis and bikes a ... more
ID: 973ec41e-77ad-48d3-9dee-d0866ab0e0eddirty and dated
The bathroom hadn't been cleaned, the pillows smelt and had no plastic covers over them. I feel it needs updating for the price we pay considering I could have gotten a hotel closer to town for the same price. Customer ... more
ID: b0fdb971-11ff-43c4-9256-ba9831bbfa02Great friendly approachable staff although did have a problem 2 mornings with confusion over paid breakfast
Staff were fantastic. There seemed to be some confusion with breakfast deals that were prepaid on credit card. Also may need to look into mobile phones deleting key cards happened twice to me. Everyone these days has a phone in ... more
ID: efbaed9d-91d2-44b0-905c-5e10b0a14769Friendly staff, nice rooms & good room service.
We found front desk staff very friendly & helpful. The rooms were lovely & clean & comfy. Room service was very good, quick friendly service & food was of high standard. We were disappointed with hotel restaurant. We had breakfast ... more
ID: afb9721b-9d1c-4c47-9367-cdf25dda5925Very pleasant even with all that was going on with the volleyball they still had plenty of time for us.
They went out of there way to find me a room with a seperate shower as I had just had knee surgery and could not use the bath . The room was clean beds and pillow were great . I ... more