Check out what real people are saying about our Rydges Esplanade Cairns Resort
Rydges Esplanade Cairns Resort values honest feedback and encourages real reviews. Here you can quickly find out what guests are saying about our Cairns resort in real, authenticated reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members.
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You will also find the Trip Advisor’s Bravo mark on our page for quick access to more guest reviews and a guide on what customers are saying about our Cairns resort.
ID: 37f203e1-48dd-46ee-a98b-052ab8040747A lovely way to end our holiday.
The family room was very comfortable. The bed was great and the shower was nice and hot. The staff were very friendly and our kids loved it. They wanted to stay longer! I was concerned that the rooms would be ... more
ID: 799c88e2-5864-4bcd-bb01-a3a7d304d2e8It is what it is
Not that friendly Not that special Not that clean Not that great. It is what it is. A bed. For the night. The fish/meat 'all you can eat' is lovingly and beautifully cooked by the chef but again it is ... more
ID: 5cb166bb-95f3-4d86-86b1-3d5e2d858f7fGreat location, friendly helpful staff, no issues!
From check in to check out, everything was very smooth. A lovely relaxed atmosphere and the staff were very helpful. Close to everything we needed, and beautiful views from the balcony. Couldn't fault out experience here.
Grateful for free upgrade to executive suite. Received excellent service in restaurant both nights.
ID: fef89a1d-a5a4-44a5-a9cf-59c7f0e30d42Very nice, but a few problems
The hotel was great; ideal, central location, great views from the room. The breakfast buffet was to die for at a very reasonable and affordable price. The pool area was peaceful and visually pleasing, options of tennis and bikes a ... more
ID: 973ec41e-77ad-48d3-9dee-d0866ab0e0eddirty and dated
The bathroom hadn't been cleaned, the pillows smelt and had no plastic covers over them. I feel it needs updating for the price we pay considering I could have gotten a hotel closer to town for the same price. Customer ... more
ID: b0fdb971-11ff-43c4-9256-ba9831bbfa02Great friendly approachable staff although did have a problem 2 mornings with confusion over paid breakfast
Staff were fantastic. There seemed to be some confusion with breakfast deals that were prepaid on credit card. Also may need to look into mobile phones deleting key cards happened twice to me. Everyone these days has a phone in ... more
ID: efbaed9d-91d2-44b0-905c-5e10b0a14769Friendly staff, nice rooms & good room service.
We found front desk staff very friendly & helpful. The rooms were lovely & clean & comfy. Room service was very good, quick friendly service & food was of high standard. We were disappointed with hotel restaurant. We had breakfast ... more
ID: afb9721b-9d1c-4c47-9367-cdf25dda5925Very pleasant even with all that was going on with the volleyball they still had plenty of time for us.
They went out of there way to find me a room with a seperate shower as I had just had knee surgery and could not use the bath . The room was clean beds and pillow were great . I ... more
ID: 402f042b-cb0a-4d2e-b471-7f0324581f8cComfortable,safe, clean and friendly with a touch of elegance
Love the friendly service, private, quiet, clean rooms. Great room service menu options. Must consider having a holiday weekend there.
ID: d8e8b8de-6300-4bc9-84b4-c75daccc68bbNot as good as usual.
All services etc were great but the room was a let down. The bed was old sagging and very uncomfortable and the room was in need of an update especially the bathroom. Will still come back to stay again but ... more
ID: b201d09c-f1d5-4992-a8c4-429f990c6b9aAdvertising facilities, like movies, and then not provide them (no tablets available) is unacceptable
We have stayed at two Rydges hotels in Cairns on a number of occasions and generally find them favourable. However people expect the facilities offered to be available, had we known we would have stayed elsewhere.
ID: 81a647ec-8c5e-4180-9e44-ba9bb54637aeOverall pleased
We were overall pleased with our stay. We were disappointed on checking out that we were asked to pay for our dinner again, as this had been charged to our room, when we paid cash on the night. Reception had ... more
ID: aedac68a-b7c8-491a-9665-2191f517001dComfortable, but disappointed that the iron was full of muddy water.
Good receptiona nd breakfast quite plerasant. Room comfortable and clean except for the iron!
ID: 2ec220bb-f496-49f6-82d7-0962c3ea9e9fI always enjoy staying at Rydges Esplanade
I often stay at Rydges Esplanade during business travel to Cairns. I enjoy the efficient courteous service I always receive and love the option to include the breakfast with an accommodation package.
Very disappointed in service. We changed rooms mid stay and left some children's bathers in the initial room. Contacted reception within 2 hours of room change, who said they would sort it for us. On check out 24 hours later ... more
ID: 43ecf23b-e84e-45c6-b0fd-764b0168dbcaJUST VERY GOOD TO BE WITH RYDGES
IT WAS VVVVVVERY NICE TO BE WITH RYDGES AND I SAY I LOVEIT OVER2DAYS I WILL COMEBACK
ID: 9d836555-bf5a-4bec-9606-e68297f527beDisappointed with the lack of recognition as your Priority Guest.
During my previous stay in March 2016, I was given a high floor room with an ocean view. I was disappointed that this May visit, I was given a lower floor with the city view. Yet my colleague, who checked ... more