Guest Reviews

Check out what real people are saying about our Rydges Esplanade Cairns Resort

Rydges Esplanade Cairns Resort values honest feedback and encourages real reviews. Here you can quickly find out what guests are saying about our Cairns resort in real, authenticated reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members.

Let other ‘real’ people help plan your next trip!

You will also find the┬áTrip Advisor’s Bravo mark on our page for quick access to more guest reviews and a guide on what customers are saying about our Cairns resort.

Natalia

Very pleasant stay and great service!

Very nice hotel, beautiful swimming pool, very friendly staff. Food in the restaurant is very tasty. Big thank you to Mandy in the restaurant for outstanding service! Very nice short break, thank you.

November 24, 2016

John perryman

Very enjoyable stay. Beautiful beds. Great food and service and value. Will be back.

My wife and I had rolled in virtually unannounced and were put at ease with promt service and a smile which after a hot and sweaty Cooktown fishing adventure, was greatly appreciated. ... After a hot bath and a quiet ... more

November 24, 2016

Anthony

Disappointed

Rang front desk to explain that it felt like my aircon wasn't working and girl said she would send maintenance. Waited more than an hour before going out for dinner no one showed up or no feedback given. Usually very ... more

November 12, 2016

Sandra and Allan Goss

Very pleasant and were happy it was centrally located.

We had a very enjoyable stay. The room was clean and serviced when we required it to be. We would like to mention that your staff member Go was very friendly and helpful which took away a lot of stress ... more

October 25, 2016

Danielle Anderson

Excellent service, friendly staff, great space.

I really enjoyed the experience overall. The free WIFI was a very useful service, the staff were very helpful, the rooms we clean and comfortable and everyone felt very accommodated.

October 25, 2016

Sharon

Very mixed impression

The good, some staff are great, helpful and polite. The check in was well managed and overall the hotel provides a level of comfort. The bad, when I book a hotel I expect a level of service and comfort after ... more

October 25, 2016

Fiona

Friendly and welcoming staff made our stay wonderful!

All credit to the friendly and welcoming staff made our stay wonderful! We travelled with children and the staff went out of their way to speak to the kids, offered them Xbox games for the room, talked about what they ... more

October 19, 2016

Regan

Friendly, comfortable and convenient

Right beside the heart of Cairns, Rydges Esplanade offers modern accommodation, friendly and helpful staff and great facilities.

October 13, 2016

mick carr

clean tidy friendly staff

good value fire/ice dinning excellent

October 13, 2016

Craig Heron

Very pleasant but new wifi service is very very poor.

We had a good stay... we had chosen the hotel on the basis of wifi availability, as promoted, and the connection in our room was completely unworkable and disappointing. I'm one of those people who would have been satisfied with ... more

October 07, 2016

Allister

Family room good, bathroom bad

Great pool, good he'd. Family bunks and x box and TV's great. Good view. Bathroom needs immediate update. Dark over shower, mold and out of date. Bar expensive.

October 07, 2016

Tiff Kinsella

Lovely, relaxing stay.

Excellent service from all staff. Beautiful lagoon pool & deck area. Great buffet breakfast. Family room was well designed & practical. Some xbox games for younger children would be great - the ones available were not appropriate for my 5y/o ... more

October 06, 2016

Ian

Always very satisfying

We always stay at the Esplanade whenever we stay in Cairns. The rooms are spacious and well appointed, and the towells and pillows are GREAT! Staff are very helpful, and the restaurant is excellent (particularly the a la carte).

October 03, 2016

Russell lourdes

Excellent

Very good great staff and great hotel

October 01, 2016

Deb Wright

Staff were very friendly and we enjoyed our stay.

The staff were very friendly and helpful. The room was very clean and the view fantastic. We are very happy to tell our friends and we will come back again.

September 26, 2016

SimonM

Quiet hotel with great views but in need of upgrades

Exhaust vent in bathroom 1122 clogged. I tried to clean it out. Loves the room and view. Why do kids under 12 have to pay for breakfast buffet? Most hotels don't. We ate at Muddys on morning Many thanks Simon.

September 02, 2016

raffi kherlopian

Good location and very pleasant staff

very comfortable beds and helpful personel.

September 01, 2016

Peter Nelson

An absolute pleasurable stay with no hassles.

From arrival to check out there was no real concerns with the stay. Both the family and myself had a great time with exceptional food and service from the resteraunt. We had a slight problem with parking due to the ... more

September 01, 2016