Guest Reviews

Check out what real people are saying about our Rydges Esplanade Cairns Resort

Rydges Esplanade Cairns Resort values honest feedback and encourages real reviews. Here you can quickly find out what guests are saying about our Cairns resort in real, authenticated reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members.

Let other ‘real’ people help plan your next trip!

You will also find the┬áTrip Advisor’s Bravo mark on our page for quick access to more guest reviews and a guide on what customers are saying about our Cairns resort.

SimonM

Quiet hotel with great views but in need of upgrades

Exhaust vent in bathroom 1122 clogged. I tried to clean it out. Loves the room and view. Why do kids under 12 have to pay for breakfast buffet? Most hotels don't. We ate at Muddys on morning Many thanks Simon.

September 02, 2016

raffi kherlopian

Good location and very pleasant staff

very comfortable beds and helpful personel.

September 01, 2016

Peter Nelson

An absolute pleasurable stay with no hassles.

From arrival to check out there was no real concerns with the stay. Both the family and myself had a great time with exceptional food and service from the resteraunt. We had a slight problem with parking due to the ... more

September 01, 2016

Sandy Willison

We always stay at this hotel and have always found the rooms to be clean ,roomy and comfortable. Also the Rydges offer to Seniors Online is a very welcome bonus to have breakfast included. Keep up the good work .

September 01, 2016

Anthony

A good hotel, nothing to flash

The hotel was nothing more or less than expected. The reception staff when I arrived were great, but as aways its the little things... The rooms iron wasn't woken.. a staff member checked and supplied another iron. This iron worked, ... more

August 29, 2016

Mia-Bianca Vaudrey

Dated room, uncomfortable bed.

Previously staying here, I have been very happy. However, this time the room was dated and dirty- marks on carpet and all furniture, holes in the bath enamel. There was no minibar (this property always has had one previously) and ... more

August 26, 2016

Jack

Very nice

Very nice hotel. Dinner was very tasty in the hotel restaurant. Thank you!!

August 26, 2016

Michael windley.

amazing

Best rooms, Best OCEAN VEIWS, STAFF EXCELLENT, WHAT CAN I SAY.

August 22, 2016

W & P Boekeman

Just one small thing we missed was no drinking glasses in our room. Lighting over our beds was exellent. So thankyou for a good stay. W& P Boekeman.

August 20, 2016

Jess

Nice hotel. Customer service a little questionable

Lovely room and facilities. The guys on the check in desk were very friendly. a little disappointed with a couple of things. we left a phone charger in the room and emailed to ask if it had been found and ... more

August 19, 2016

Erin

Room wasn't clean

There was hair on the pillow like it hadn't been cleaned after the previous guests and there was writing on the bathroom mirror that said 'let me out' - kind of creepy and another sign that the room hadn't been ... more

August 15, 2016

Angela Meadowcroft

Comfortable, clean & beautiful view

Stayed in ocean view room which was comfortable & clean with a gorgeous view. Seemed to have an nice updated bathroom compared to my last stay. Staff very friendly & helpful. Pasta Friday delicious as always. Great location. Overall a ... more

August 14, 2016

Colac

Needs a reno

Stayed here for 4 nights, most staff were nice except the rude man who left a message on my phone to move my bags out of that room when l had organised with the duty manager the night before to ... more

August 09, 2016

Nina

Great room, awful pools

Our family room with bunk beds for the kids was fabulous. Our view over the water was sensational. The lovely deep bath was heavenly. The staff were friendly and helpful, we had an issue with Xbox connectivity and that was ... more

August 08, 2016

David Andrews

Time Out!!!

Great spot and positioned ideally close to the Esplanade - great for an early morning walk. Short walk to great restaurants that appeals to those without a car. Rooms lovely and quiet and had everything we needed for our stay. ... more

July 27, 2016

Olga

Very nice renovated room with ocean view.

We like the hotel overall and it is our second time to stay there. The only unpleasant thing was that the front desk person was quite rude during our check it (it was middle age asian guy), all other hotel ... more

July 27, 2016

Rachael

good service and friendly staff

Good experience, breath taking view

July 24, 2016

Sam

A lovely way to end our holiday.

The family room was very comfortable. The bed was great and the shower was nice and hot. The staff were very friendly and our kids loved it. They wanted to stay longer! I was concerned that the rooms would be ... more

July 12, 2016