Guest Reviews

Check out what real people are saying about our Rydges Esplanade Cairns Resort

Rydges Esplanade Cairns Resort values honest feedback and encourages real reviews. Here you can quickly find out what guests are saying about our Cairns resort in real, authenticated reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members.

Let other ‘real’ people help plan your next trip!

You will also find the Trip Advisor’s Bravo mark on our page for quick access to more guest reviews and a guide on what customers are saying about our Cairns resort.

Rosemary B.

Absolute pleasure

I would REALLY love to mention the 3 staff members that go way beyond customer service EVERY time we visit which is very regular. Sam (restaurant) Winnie (restaurant) Webber (reception) Outstanding service from all three which should be rewarded. Thankyou

May 06, 2018


Not great

The check in process was complicated and took a long time. Staff was not overly helpful. Room was clean.

April 15, 2018


It's the staff that make the stay, and these guys are the best at it.

I am a regular visitor to Cairns for business and was glad to find my comfort stay at Rydges Esplanade Resort, a full week every 8 weeks for close to 8yrs now and the service is always above standard, I ... more

April 12, 2018

Glenda M.

so happy with this place

Loved it here. Big room, best hotel gym ever so big, great staff, good vegetarian options, good price. I will be back.

March 19, 2018


Excellent room very clean efficient staff

Excellent rooms very clean and good size. Staff were efficient and helpful. Very good value for money.

March 13, 2018

Sam F.

Mostly good, but couple of things need attention

Good location; great staff. But shower curtain looked dirty - perhaps it was wear. Price was reasonable.

March 12, 2018


Front office staff and concierge were great.

The front office staff and concierge struck the right balance between being friendly and business like. They helped with each question very efficiently and effectively.

March 08, 2018


stayed for work

arrived early and room was ready which was great, was further to walk to our office as usually stay elsewhere should provide 2 towels in room for pool, not have to sign in and out at reception Travelled with 2 ... more

March 01, 2018

Christina B.

A very enjoyable stay

We are from WA and it was our 1st time in Cairns. The hotel was clean and tidy, staff friendly, the bed very comfortable and the view terrific. Nice and central and within walking distance to all main attractions.

February 08, 2018

Nick C.

Not impressed

Being a 4 star resort I was not are all impressed. Actually very disappointed with breakfast selection especially the scrambled eggs that tasted terrible and the bacon was so dry and no flavor. No other selection of eggs ie. Fried ... more

February 05, 2018

Happy C.

Fantastic place to stay!

Cairns Rydges Esplanade hotel is like a home away from home. Very spacious rooms with lots of natural light looking out over the Ocean. Always comfortable beds and a clean room with staff that are prepared to help at any ... more

January 30, 2018

Sai P.

Perfect trade-off between location and price+facilities

Pros: 1.Comfortable room with views 2.Delicious free breakfast 3.Reasonable price 4.Courteous staff Cons: 1.10-15 mins walking distance to reef fleet terminal city center

January 24, 2018


Excellent value for money, good with kids

The Rydges Esplanade hotel has that typical Cairns troppo feel; is very welcoming, friendly and easy to check in and airy. We stayed in a family room the bunks and TV/xbox for the kids was a very cool move by ... more

January 07, 2018


Good property, great service

We recently stayed for 3 nights in a family room (full sized bed + bunk beds in semi private room) with breakfast. Reasonable price for basic hotel. The hotel is a bit outside the main Esplanade area however there is ... more

January 07, 2018


Great room, fair priced, amazing food

I liked that the restaurant food was available for room service. The staff were great, there was one girl in the restaurant, young, long brown hair... she was so helpful to us, the restaurant looked busy but she still made ... more

December 01, 2017

Mr C. D.

A-grade service!!

Easy as to book via internet and on arrival during stay a-grade assistance was applied in assistance to me.

November 13, 2017


Great for the kids and family

The hotel is great the staff are fantastic , the food is great. Highly recommend the family rooms if u have kids . We stay here quiet regularly it’s our choice of hotel in cairns

November 07, 2017


Verry relaxing and pleasurable experience

Would stay here again verry nice modern rooms great veiws excellent food and awesome pool area with drinks service

November 07, 2017