At The Victoria Hotel, we appreciate all the feedback we receive, whether positive or negative. We are always looking to improve on the service we provide to guests, that’s why we encourage all of our visitors to share their honest thoughts about our Melbourne CBD hotel, what we are doing well and where we can improve.
Check out our guest reviews and see what past guests have had to say about The Victoria Hotel.
ID: 2e38a6a9-70a1-4243-ae9e-8923b90cf39cObliging Staff, Clean spacious rooms, within walking distance of everything we come to Melbourne to do or see
Its excellent,cannot fault a thing
ID: b278a1d0-9e7a-441b-a054-d9aae2623b69Very happy with Ibis Styles
Despite my son having several tantrums at the hotel the staff where really respectful and understanding. The room was comfortable and very clean.
ID: 2ef5c0a5-7a0c-4e56-a834-2e1fafb9ad76Very good
During hot Saturday we found that the air conditioning did not function correctly.
ID: 159399e6-2dec-4e89-8f7f-4b3f371aef72Just okay
Our aircon was not working for the first two nights and we both had horrible sleeps but I felt it was too late to make a complaint. Finally got around to telling someone on the third day and it was ... more
ID: d60b6232-9321-478c-84d3-08614682433fOvernight Melbourne Trip
I had initially booked an overnight stay to see a concert. I room, 1 occupant. After booking the flight, my newly retired mum mentioned she would like to come too. She was happy to share a room... And a bed. ... more
ID: 995892e3-e98f-447b-81b9-14900554dc7fGreat little place.
The lady who took our bags and held on to them before we could check in was lovely and helpful. I can't remember her name but she was in training and she had a trainee badge on. The room was ... more
ID: 88860c28-777a-4de2-9b56-38226be865d5Normal stay for a couple of days for the Test
This one was unfortunately not up to previous stays in that the Vic car park was full. Not unusual at this time of the year but what was disappointing is that there was backup available as arranged in previous years.
ID: 5aa4c1a4-b805-4918-9265-6d0a923ae0caExcellent value
Stayed here plenty of times. Always good but prefer to have a room that is easy to access not way down lots of passages. Room we had this time was good but the one the previous stay was excellent
ID: 65c9f5e2-784b-4bef-98e1-558678172c17Cozy city stay
Room was lovely and neat, on the smaller side but gave it a nice cozy feel and was still big enough for my partner and myself. The only bad thing was the water pressure. Terrible water pressure in the shower ... more
ID: 6606b379-925b-43cd-9741-733f84691ac6I'm a return customer
When travelling for work, I always choose the Vic Hotel (unless the prices are inflated due to other events on in Melbourne). The location is great, the rooms are simple and clean and contain all that I need - although ... more
ID: 3a35791d-9007-41b1-8431-287d981fb960Nice comfortable & sizable room, great convenient location, but limited late checkout
I have stayed here years ago, and rooms seem much better equipped now, great size room & comfortable & modernised bathroom. Is a tremendous location to all aspects - Bourke St mall very close, and MCG & South Bank relatively ... more
ID: 3226a779-63cb-4671-a05c-542c0606118cVery happy
Nothing negative. All good
ID: 2e606dba-2d51-4fb1-91b2-75636be2a6e3Air con issues
Overall, it was good. The air con was a bit noisy and didn't feel like it was cooling sufficiently during the night. The bathroom is also quite small, but had everything I needed, including tissues and a shower cap.
ID: 2d7d04f5-f803-4247-b79a-7a07c3b90b9cA pleasant three day stay in a very ordinary room
The hotel is well situated which is why I have stayed there since 1966. I prefer rooms other than the one I was allocated.
ID: 1ec3a603-7b26-46af-9286-da49b6208646Perfect short stay
Greeted well at reception, my room was away from the lift and stairwell and was quiet.
Overall good. Some suggested improvement. 1. Bottle of water only provided at the first day of stay, suggest to provide every day 2. There are stairs in the passageway to the room, it is a bit clumsy with luggages
ID: b4c69235-ef78-4538-99f0-3f59149a3d4eExcellent location
Located in a very nice and lively neighborhood. There are plenty of shops and restaurants around and you can take advantage of the free tram transport system in the central area.The personnel was very friendly and always helpful. The breakfast ... more