Guest Reviews

Guest Reviews

Welcome to our Verified Guest Reviews Finder.

Sails  Port Macquarie  by Rydges values honest feedback and encourages real reviews.  Here you can quickly find out what guests are saying about SailsPort Macquarie by Rydges in real, authenticated  reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members.

We constantly strive to be the best, ensuring your stay is comfortable and relaxed. Our staff are trained to assist you and make you feel welcome with all of your needs met efficiently. Your feedback is greatly appreciated, and helps us to improve on our service.

Let other ‘real’ people help plan your next trip!

 

Ridley

A good hotel that is improving with the renovations

- Private rooms were absolutely fantastic. - Conference facilities were OK, old room and equipment but overall satisfactory. - Service level was satisfactory - nothing special - the conference room was not set up correctly on day 1 or day ... more

November 13, 2016

GARY DAVOREN

Service poor

The restaurant was extremely under staffed and obviously poorly managed. After waiting at table for my glass of wine approx. 20-30 minutes, and noticing the frustration on other customers sitting around I decided to cancel my wine and dinner and ... more

November 13, 2016

Gary D.

Service poor

The restaurant was extremely under staffed and obviously poorly managed. After waiting at table for my glass of wine approx. 20-30 minutes, and noticing the frustration on other customers sitting around I decided to cancel my wine and dinner and ... more

November 13, 2016

trevor holman

good value for room

room was good for value. Food was excellent on both nights service seemed a bit flustered and missed key requests for dining. Had an unfortunate accident when shower railing collapsed causing my wife to fall in shower floor. After a ... more

November 12, 2016

Trevor H.

good value for room

room was good for value .food was excellent on both nights service seemed a bit flustered and missed key requests for dining.had an unfortunate accident when shower railing collapsed causing my wife to fall in shower floor.after a couple of ... more

November 12, 2016

Margaret Phillips

Great place to relax

Sails is one of my favourite Rydges Hotels great customer service. Restaurant the food is excellent and the staff are fantastic. Rooms are always spotless. Love staying here.

October 31, 2016

Margaret P.

Great place to relax

Sails is one of my favourite Rydges Hotels great customer service. Restaurant the food is excellent and the staff are fantastic. Rooms are always spotless. Love staying here.

October 31, 2016

Joyce Kung

The BEST accommodation in Port Macquarie - New, clean, friendly staffs, great value & beautiful grounds

Sails is the best place to stay, newly refurbished with spotless swimming pool and beautiful surroundings. The receptionists are very friendly and helpful, they gave me free upgrade to water view room upon request. My package was great value, with ... more

October 25, 2016

Joyce K.

The BEST accommodation in Port Macquarie - New, clean, friendly staffs, great value & beautiful grounds

Sails is the best place to stay, newly refurbished with spotless swimming pool and beautiful surroundings. The receptionists are very friendly and helpful, they gave me free upgrade to water view room upon request. My package was great value, with ... more

October 25, 2016

Darren

Very Good

Overall excellent. However, frustratingly we could not use the restaurant on our first night as there was a function. Why were we not told this before we came or on arrival? The alternative was room service which was not an ... more

October 23, 2016

Bradley Button

Great friendly service and brand new furnishings made my stay a memorable one.

From the beginning upon booking I found staying here a great experience. I liked the self checkin available and was pleased when I asked for a late checkout I was told I could have the room until 1pm. The hotel ... more

October 19, 2016

Janine K

Beautiful

As beautiful as I hoped as per the website. Room was modern and tasteful, furnishings with elegant touches. Super comfy bed. Luxurious shower. Will be back.

October 19, 2016

Carmen

Good rooms & shower. Breakfast could be better but lots of bacon. Reception desk was helpful.

The TV remote was found in the bed on my second day. Very nice out look and room was quite.

October 19, 2016

Graham Wakefield

Very enjoyable and entertaining

Our room was very well presented, as was the entire Resort. The service in both the Dining Room and Bar areas was seemingly understaffed and therefore the service was slow, keeping in mind we were part of a group of ... more

October 19, 2016

Carmen

Good rooms & shower. Breakfast could be better but lots of bacon. Reception desk was helpful.

The TV remote was found in the bed on my second day. Very nice out look and room was quite.

October 19, 2016

Graham W.

Very enjoyable and entertaining

Our room was very well presented, as was the entire Resort. The service in both the Dining Room and Bar areas was seemingly understaffed and therefore the service was slow, keeping in mind we were part of a group of ... more

October 19, 2016

Janine K.

Beautiful

As beautiful as I hoped as per the website. Room was modern and tasteful, furnishings with elegant touches. Super comfy bed. Luxurious shower. Will be back.

October 19, 2016

Bradley B.

Great friendly service and brand new furnishings made my stay a memorable one.

From the beginning upon booking I found staying here a great experience. I liked the self checkin available and was pleased when I asked for a late checkout I was told I could have the room until 1pm. The hotel ... more

October 19, 2016