The hotel is well maintained m, rooms clean the staff extremely friendly. The onsite restaurant provided good food.

Well appointed rooms, quiet and peaceful with great security. Staff were very friendly and helpful this will be my choice of stays when visiting Kalgoorlie in the future.

I stayed 1 night on business. The accommodation was good and clean, no frills and to my expectation. Staff are attentive and interact well. I will back again next week.

The total says it all - very happy

Room 62 Carpet stains and generally the room had a lot of wear and tear showing. Our dinner was great and the breakfast was ok

Two weeks ago my husband I arrived at rydges in Kalgoorlie, which had been booked 3 weeks earlier, late in the evening and was told that our room was not ready. staff problems. we finally go into our room and there were no spare pillows. we stayed 3 nights, but housekeeping 'forgot' to service our room. other than the ants that were all over the counter top in the kitchenette, and no clean towels we left disappointed. we booked the third night after we booked in, but someone forgot to record the information, so we were locked out of our room on the second day. it seems that the right hand doesn't know what the left hand is doing. because we often stay at the Rydges in Kalgoorlie, we thought that we give it another go. so, I booked in again for Saturday night, arriving at 4.30. the room wasn't ready again! after a 3 1/2 hour drive and a long working week, to be given a towel and a drink voucher and asked to go and have a swim and wait for a phone call to let me know when my room would be ready, is really a bit too much. this may only be Kalgoorlie, but what sort of game are Rydges running. it is supposed to be a 4 star venue. I find the above experiences appalling, and am very disappointing in the poor organisation of the business. I am a manager in my line of work, and I would have been sacked if I had not delivered the basic staples to clients.

Good room, good value for money, enjoyed the pool, breakfast staff were friendly and helpful.

We stayed a night on our way from Esperance to Perth. We stayed in the King Deluxe Suite and could not fault the room. It was a lovely big room with a kitchenette that had a fridge, sink and microwave, plus all the cutlery and crockery you could need. The huge ensuite was well appointed, with a lovely big spa and seperate shower. The bed was comfy. We had free WIFI and Foxtel. The staff were very polite and helpful. It was away from the centre of Kalgoorlie, was in a really quiet area and we would highly recommend staying here. We would have loved to have stayed longer, but had to get home.

Had a lovely stay at this hotel. Staff were very friendly and the room service from the restaurant was amazing, a little cold but other then that it was all lovely

Had a Fabulous stay in a king deluxe room.Theses rooms are very generous in size with beautiful bathroom including a spa and all the basics are in a mini kitchenette.Look forward to staying here again some time soon.

Well appointed, comfortable room with easy parking. Fantastic food at the restaurant (risotto is amazing!), and we got an excellent rate including late checkout and breakfast. All round it was a wonderful stay!

Great place to stay - secure parking, clean modern rooms, and the menu Brilliant ribeye, helpful friendly staff, super comfy beds and bath is simply amazing - first choice stay in Kal - great value too when a quick join as a priority guest to save a few bucks.

Nice friendly staff, room great, heavy curtains make it nice and dark, comfy bed, great water pressure in the shower. Could probably do with some nicer towels etc. Some parts of the place are starting to show signs of wear and tear. Probably not far of needing a small makeover in parts. IE: Stains on carpet. But overall, good place. I would recommend if staying in Kalgoorlie. Would definitely stay again.

I have stayed in a number of hotels in Kalgoorlie and the Rydges is by far the best experience so far. Room was very clean and modern. The restaurant had good fast service and excellent meals.

Starting to get tired and looks like a Mining camp with spare beds in the breeze ways . 4 star is a stretch. Food is good .

I stayed at this hotel in Kalgoorlie when it was a Broadwater. After becoming Rydges it has started to look a little shabby in places. Most rooms have marks on carpets or marks on the ceilings from water damage. The swimming pool area is also extremely run down, which is a shame as it's a lovely area. The restaurant remains a star attraction and the food quality was high. Staff are also very pleasant. Just needs some TLC and the hotel would be back up and running. Also a little disappointed that some rooms the Sky News doesn't work.

Rubbish in reception. Rubbish in car park Don't think car park has been swept for years Gardens sub par and messy. Carpet dirty Rooms heading for disrepair Not suitable of Rydges quality hotel Staff very good

If new to wonderful Kalgoorlie Town and need to locate somewhere to stay, RYDGES Hotels & Resorts in Kalgoorlie will not disappoint. For example, I needed a change of microwave in my Room as I found the present one too difficult to use. Housekeeping removed the microwave and replaced it, no problem & with a smile to boot. Seriously, that good !

Went to Rydges for a weekend with 6 girlfriends...we had a great time but must admit the rooms were a bit tired...carpet was dirty and stained and I had to be moved from the first room as it smelt of mould and the carpet was lifting....the restaurant was excellent every one was extremely happy with breakfast and dinner..the staff at the desk especially Brittany were very accomodating except for one person who took it upon herself to tell us off at 10.00pm for excessive noise...the stero was turned off and we were quietly talking as we had been asked to tone it down approx an hour before....she was quite rude....we probably will not stay at Rydges again which is a shame but the rooms need a face lift

Booking for room was very easy online, early check in feature was good although we asked for extra towells and didnt recieve them. The staff were very friendly and inviting

Checked in at 11.00pm and check in was very smooth. Room very clean, nice and spacious. Staff very helpful and pleasant. Pool lovely. Overall we had a very pleasant stay. I would highly recommend your hotel.

I found the food in the restaurant ok,but nothing special. Also I felt a little rushed and not much in the way of ambience.

My room was never vacuumed during my whole stay I found one waiter in restaurant to be Very rude with no service experience The wi fi wasn't working my room smelt bad when I arrived I had to get windows opened in my room which took two days The washing machine in laundry was out of order and was taking money but not working I let staff know and nothing was done about it

the room was very good.

Rooms are always clean and the staff are good however, there needs to be a complete revamp of the rooms. We have been staying at Rydges for quite a few years and have noticed the deterioration of the rooms, dirty stained carpet, mirrors fixed with black duct tape, fly screens with holes, bad plumbing, leaks (toilet and taps). Also the reduction in what is offered to visitors in the room. This is an international chain of hotels and should be rated the same with all the same facilities. Sad to see the place being slowly rundown as we enjoy staying at the Rydges in Kalgoorlie.

The rooms were spacious, neat and clean. Disappointing that the bar doesn't open until 4pm considering how far out of town the hotel is. (They have a captured market.) The meal we ordered was simple and tasty. All the staff we had interactions with were friendly and helpful

Always stay at Rydges Kal due to great customer service and restaurant is exceptional.

The maintenance man never came back and tried to re-fix the flyscreen in room 78 when I was told he would but it was okay. It wasn't affecting me. Other than that, I already sent an e-mail to say the rooms were very good, except the toilet cistern wasn't fixed for my first night stay. Thank you.

From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.

From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.

Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.

Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.

Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.

Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.

I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us

I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us

Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.

Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.

The room unfortunately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.

The room unforutnately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.

Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.

Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.

great location, clean, great breakfast, quiet with a short walk to the main street

great location, clean, great breakfast, quiet with a short walk to the main street

Easy check in, spacious room, friendly staff, went the extra mile.

Easy check in, spacious room, friendly staff, went the extra mile.

We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For a regional hotel - Rydges Kalgoorlie is rather special!

We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For a regional hotel - Rydges Kalgoorlie is rather special!

It was really good like it always is :) that's why we keep coming back

I have stayed in this hotel a lot over the last few years and I believe the standards have dropped considerably. It is the small details that make a hotel, things like having toilets that don't constantly run after flushing, having all of the lights work in your room, tv stations that aren't frozen on the same picture for months on end. There used to be better shower heads in the bathrooms but they have changed to water saving heads some time ago and the towels used to be thick a fluffy but they seem to have gone as well. 4 to 5 times that I have gone to the bar in the restaurant and they ran out of beer and or soft drink. Not something you would expect from a hotel claiming as many stars as this one. I stay in many hotels all over Australia and the world and this hotel while not being the worst I have stayed in it certainly is no longer the best, the only reason I continue to use this hotel is the wonderful staff and the efforts they go to to try and make my stay comfortable

I have stayed in this hotel a lot over the last few years and I beleive the standards have dropped considerably.It is the small details that make a hotel, things like having toilets that dont constantly run after flushing, having all of the lights work in your room, tv stations that arent frozen on the same picture for months on end. There used to be better shower heads in the bathrooms but they have changed to water saving heads some time ago and the towels used to be thick a fluffy but they seem to have gone as well. 4 to 5 times that I have gone to the bar in the restaurant and they ran out of beer and or soft drink. Not something you would expect from a hotel claiming as many stars as this one. I stay in many hotels all over australia and the world and this hotel while not being the worst I have stayed in it certainly is no longer the best, the only reason I continue to use this hotel is the wonderful staff and the efforts they go to to try and make my stay comfortable

Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for Elders and do long trips into the outback from Kalgoorlie. Sometimes hot dusty and exhausting. Rydges Kalgoorlie and its wonderful beds is what I look forward to returning to on those trips. Being a woman in this job i enjoy that taste of luxury when i get back into town. As I am a long standing priority member I often have a personalised note and a bottle of champagne or chocolate treat waiting in my room. Those special touches in this outback situation are very heartfelt and appreciated. The staff in Rydges, especially Amanda at reception are terrific to me. I use the online booking service. That is easy and effective. My only negative is the restaurant. The food and service is not up to the standard of the accommodation. I used to bring clients here but reluctant to do so now. Please look into what is happening there. All I wish to do after these trips is to arrive at Rydges unwind shower then walk to the restaurant for a nice meal. I do not want to get in the vehicle and drive into town for a meal. Other than that I love Rydges Kalgoorlie!

Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for Elders and do long trips into the outback from Kalgoorlie. Sometimes hot dusty and exhausting. Rydges Kalgoorlie and its wonderful beds is what I look forward to returning to on those trips. Being a woman in this job i enjoy that taste of luxery when i get back into town. As I am a long standing priority member I often have a personalised note and a bottle of champagne or chocolate treat waiting in my room. Those special touches in this outback situation are very heartfelt and appreciated. The staff in Rydges, especially Amanda at reception are terrific to me. I use the online booking service. That is easy and effective. My only negative is the restaurant. The food and service is not up to the standard of the accommodation. I used to bring clients here but reluctant to do so now. Please look into what is happening there. All I wish to do after these trips is to arrive at Rydges unwind shower then walk to the restaurant for a nice meal. I do not want to get in the vehicle and drive into town for a meal. Other than that I love Rydges Kalgoorlie!

Rate is high for returning guests

Rate is high for returning guests

Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.

Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.

Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.

Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.

Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. Restaurant food was good overall, the salmon parcel in particular was different and very nice. Steaks were nice but served with little sauce and with fatty chunks. Would still return to the restaurant if I was in Kalgoorlie. An issue with an incorrect item on the bill that was not picked up at the original time (was signed to room) but was then able to be resolved after the fact, and was handled very well by staff.

Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.

Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.

Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. Restaurant food was good overall, the salmon parcel in particular was different and very nice. Steaks were nice but served with little sauce and with fatty chunks. Would still return to the restaurant if I was in Kalgoorlie. An issue with an incorrect item on the bill that was not picked up at the original time (was signed to room) but was then able to be resolved after the fact, and was handled very well by staff.

Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so being a vegetarian by choice I think I would have struggled with food if I would have stayed a bit longer . I did find people ordering food from other restaurants which was delivered in the hotel. The morning breakfast was OK but you would expect a larger spread if you were staying at an expensive hotel. I found it a bit odd that there was only one soap provided near washbasin and none in the bath area.Ironically I found a feedback from the previous guest in the welcome tray which had the similar feedback of having better rooms for the expensive cost. Colleagues who visit Kal had recommended the hotel as it seemed better than anything around

Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so being a vegetarian by choice I think I would have struggled with food if I would have stayed a bit longer . I did find people ordering food from other restaurants which was delivered in the hotel. The morning breakfast was OK but you would expect a larger spread if you were staying at an expensive hotel. I found it a bit odd that there was only one soap provided near washbasin and none in the bath area.Ironically I found a feedback from the previous guest in the welcome tray which had the similar feedback of having better rooms for the expensive cost. Colleagues who visit Kal had recommended the hotel as it seemed better than anything around

Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!

Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!

BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.

BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.

I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.

I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.

Room ok. Restaurant staff rude, poor service and not great food.

The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area for the kids were quite uncomfortable and one of the blankets had holes in it. I found being able to order a packed lunch for the following day made things much easier for us for our early start to Lake Ballard. Overall, we were happy with the hotel and all the staff were pleasant and helpful.

The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area for the kids were quite uncomfortable and one of the blankets had holes in it. I found being able to order a packed lunch for the following day made things much easier for us for our early start to Lake Ballard. Overall, we were happy with the hotel and all the staff were pleasant and helpful.

Room ok. Restaurant staff rude, poor service and not great food.

The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.

The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.

The rooms and service was ok but room maintenance could have a little more attention.

The rooms and service was ok but room maintenance could have a little more attention.

Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean

Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean

Check in and checkout painless and easy. Very well presented room and outstanding restaurant. Room immaculately clean. Comfy bed, but pillows let it down. In dire need of an upgrade to something firmer with more filling. Bit stingy on toiletries too. Overall though very happy and content.

Check in and checkout painless and easy. Very well presented room and outstanding restaurant. Room immaculately clean. Comfy bed, but pillows let it down. In dire need of an upgrade to something firmer with more filling. Bit stingy on toiletries too. Overall though very happy and content.

Despite the room being clean and bed was comfortable; the bathroom needs some maintenance; ceiling paint peeling in corner, and window flyscreen needed fixing. Pillows were a bit lumpy, and may need replacing. The car park area in front of rooms needs cleaning, mud was prevalent and when wet could bring mud into rooms or into ones car. Buffet breakfast noted as being a bit pricey, compared to what one can get as al-carte in town.

Despite the room being clean and bed was comfortable; the bathroom needs some maintenance; ceiling paint peeling in corner, and window flyscreen needed fixing. Pillows were a bit lumpy, and may need replacing. The car park area in front of rooms needs cleaning, mud was prevalent and when wet could bring mud into rooms or into ones car. Buffet breakfast noted as being a bit pricey, compared to what one can get as al-carte in town.

We really enjoyed Kalgoorlie and had a fantastic stay with Rydges. The staff were amazing, even fitting us in for dinner when you were fully booked. The rooms are lovely and my daughter loves the Easter bunny visit. Thank you

We really enjoyed Kalgoorlie and had a fantastic stay with Rydges. The staff were amazing, even fitting us in for dinner when you were fully booked. The rooms are lovely and my daughter loves the Easter bunny visit. Thank you

Holes in walls, Lamp Shades twisted, Curtains not pulling together, Wicker Table with Milk stuck in the wicker, Bed Room TV without a cable to make it work, Kitchen Cabinet Doors drooped ready to fall off, Lounge shaky ready for the skip bin. Food was excellent, Service was excellent, Room size and Layout was excellent, Bed was excellent

Rooms excellent clean tidy well presented. Staff helpful and well informed. Resturant menu and service excellent.

Rooms excellent clean tidy well presented. Staff helpful and well informed. Resturant menu and service excellent.

Holes in walls, Lamp Shades twisted, Curtains not pulling together, Wicker Table with Milk stuck in the wicker, Bed Room TV without a cable to make it work, Kitchen Cabinet Doors drooped ready to fall off, Lounge shaky ready for the skip bin. Food was excellent, Service was excellent, Room size and Layout was excellent, Bed was excellent

Our room was very spacious & clean .Large bathroom ,shower & spa bath .Bed very comfortable with good pillows .Restaurant dinner was excellent .A great choice for going down memory lane for my husband's return to Kalgoorlie after 60 years .We were both very impressed .

Our room was very spacious & clean .Large bathroom ,shower & spa bath .Bed very comfortable with good pillows .Restaurant dinner was excellent .A great choice for going down memory lane for my husband's return to Kalgoorlie after 60 years .We were both very impressed .

The woman on reception was extremely helpful. She is a credit to Rydges Kalgoorlie. The food was exemplary! Loved the Baramundi and the scallops dish. Great Pillows.. The room we stayed in needed a li ...

A very lovely stay, had a King room with private garden and spa, a nice Valentines touch awaited with towel swans, choccies and rose petals, not to mention the lovely room service and delicious meals, had a very peaceful sleep in the bed which felt like a cloud

A very lovely stay, had a King room with private garden and spa, a nice Valentines touch awaited with towel swans, choccies and rose petals, not to mention the lovely room service and delicious meals, had a very peaceful sleep in the bed which felt like a cloud

Nicely appointed, friendly staff, great restaurant. All very nice. Spa and Massage amongst the best. A bit of a walk into town, but a short Taxi ride sorted that.

One of the best I've ever stayed in anywhere! Would definitely recommend and return!

Excellent sized rooms. Very comfortable bed The pool facilities were great and the pool had generous shade. The carpets were very stained and needed cleaning . The equipment in the studio apartment ne ...

The rooms had every facility the staff were very friendly and helpful. Nothing

love staying at rydges, was surprised by, hole in wall repair, towels with hair dye like stains, no saftey latch on the door, and the meter box in the room made a annoying hum all night.

love staying at rydges, was surprised by, hole in wall repair, towels with hair dye like stains, no saftey latch on the door, and the meter box in the room made a annoying hum all night.

Room service hours and food

Overall a nice resort style hotel. The hotel seemed fairly well booked, however the restaurant was closed on Boxing Day and Public Holidays - very poor hospitality!

Used this hotel to make first visit to Kalgoorlie specifically to see the Super Pit and although this was away from the town this suited me. A walk to either Kalgorlie or Boulder was less than 30 minutes so was fine. Hotel room was large and clean and serviced every day but a friendly group of staff. The pool was fine although the sun bed covers were becoming a little tired but fresh towels were freely available. Reception staff were friendly and helpful and the breakfast was excellent. Used the restaurant on one evening and this was very good and reasonable value. In all a very good visit.

Used this hotel to make first visit to Kalgoorlie specifically to see the Super Pit and although this was away from the town this suited me. A walk to either Kalgorlie or Boulder was less than 30 minutes so was fine. Hotel room was large and clean and serviced every day but a friendly group of staff. The pool was fine although the sun bed covers were becoming a little tired but fresh towels were freely available. Reception staff were friendly and helpful and the breakfast was excellent. Used the restaurant on one evening and this was very good and reasonable value. In all a very good visit.

Rooms are comfortable. Had a slight case of food poisoning the next day after eating at the restaurant.

Our stay was awesome, the bed was one of the comfiest I have slept in. Staff were awesome. Massage was great. Breakfast on day 1 was delicious and the cook (female) and waitress could not do enough to help and the buffet was stocked (even though we were on the tail end of the breakfast time - only 15 mins left). On day 2 we turned up an hour and a half before the end of breakfast time and the cook (male) informed that he was running the buffet down and if we really wanted anything he could see what he could do - very unenthusiastic. Another 12 people turned up after us and were told the same thing. Others who had stayed before mentioned that when this cook was on it was always like this, but when the other one was on it was great. Unfortunately being our last morning it really disappointed us and put a damper on our stay. This is the only reason I have not given a 5 score. We will definitely stay here again as the rest of our experience was wonderful.

Our stay was awesome, the bed was one of the comfiest I have slept in. Staff were awesome. Massage was great. Breakfast on day 1 was delicious and the cook (female) and waitress could not do enough to help and the buffet was stocked (even though we were on the tail end of the breakfast time - only 15 mins left). On day 2 we turned up an hour and a half before the end of breakfast time and the cook (male) informed that he was running the buffet down and if we really wanted anything he could see what he could do - very unenthusiastic. Another 12 people turned up after us and were told the same thing. Others who had stayed before mentioned that when this cook was on it was always like this, but when the other one was on it was great. Unfortunately being our last morning it really disappointed us and put a damper on our stay. This is the only reason I have not given a 5 score. We will definitely stay here again as the rest of our experience was wonderful.

We didn't get the chance to use the pool and other facilities as we only stayed one night but everything looked very clean and welcoming. Air conditioning unit in bedroom was too noisy to use overni ...

The bed was so comfortable. And we had a nice stay during our trip.

the bar staff, the bed and the rooms. Excellent, we cannot fault it. We go to Kalgoorlie regularly on business and compared to many of the much more inferior motels the price is very competitive, sta ...

would recommend to family and friends everything was clean and had a fresh feeling in the room and the bed was so comfortable

would recommend to family and friends everything was clean and had a fresh feeling in the room and the bed was so comfortable

Very comfortable bed!

The staff were really helpful. The Hotel was really nice. The breakfast was yum. I would recommend this Hotel to everyone. And I would definitely stay there again. If I was being extremely picky... ...

One of the best I have stayed in

I've stayed at this property several times over the years from when it was new until last week. It is due for a makeover ASAP as many of the rooms (including the 2 bedroom apartment I stayed in) have many signs of wear and tear (paint lifting, paint missing, etc.)

I've stayed at this property several times over the years from when it was new until last week. It is due for a makeover ASAP as many of the rooms (including the 2 bedroom apartment I stayed in) have many signs of wear and tear (paint lifting, paint missing, etc.)

All staff were accomodating with requests and hotel was most suitable for our requirements Central pool area and secure car parking Central location too both Boulder and Kalgoolie, cinema a short 100 ...

The pool was dirty the gardens were so unkept the king bed had a big dip on the right side in the mattress. Oops please see above

I have stayed in accommodation rated the same throughout Australia, Europe and the USA. I cannot fault my stay at the Rydges Kalgoorlie, it definitely lives up to its star rating whilst others mentioned in those places above have not. My room was clean, spacious and catered for my requirements. As mentioned the staff were impressive. The only criticism I have is that their guests' computer in the lobby needs to be attached to a printer for both personal and business use. The meals were reasonably priced and well presented. Overall a very pleasant experience and will definitely book in there again.

I have stayed in accommodation rated the same throughout Australia, Europe and the USA. I cannot fault my stay at the Rydges Kalgoorlie, it definitely lives up to its star rating whilst others mentioned in those places above have not. My room was clean, spacious and catered for my requirements. As mentioned the staff were impressive. The only criticism I have is that their guests' computer in the lobby needs to be attached to a printer for both personal and business use. The meals were reasonably priced and well presented. Overall a very pleasant experience and will definitely book in there again.

The reception staff were very friendly and helpful. The restaurant provided a good selection for breakfast and were happy to make to order. The bed was very comfortable and so was the room. Adequate facilities were provided. The room was clean, but the carpet needs attention. The pool area was a highlight. The Rydges Kalgoorlie is the best place to stay, especially with children.

The reception staff were very friendly and helpful. The restaurant provided a good selection for breakfast and were happy to make to order. The bed was very comfortable and so was the room. Adequate facilities were provided. The room was clean, but the carpet needs attention. The pool area was a highlight. The Rydges Kalgoorlie is the best place to stay, especially with children.

Maranda the masseuse was excellent she was so gifted & she went out of her way to show us around the town she should be a tour guide as well , the bar staff were all fab. The town was a ghost town pi ...

Staff were really friendly

Wonderful clean room, great bed, safe and quiet. Nice shower. Really nice place to stay. Restaurant and bar downstairs.

Rooms are will insulated from noise and the beds are bloody comfy. Pool is lovely and sun beds are comfy for an afternoon relax. Restaurant was excellent and if you are a member of their rewards program everything in the restaurant are 20% off....bonus. Room air conditioners are a little noisy but it wasn't loud by any standard.

Great staff, especially Jess on reception, who accommodated our request for a room change. Great value for money.

Rooms are will insulated from noise and the beds are bloody comfy. Pool is lovely and sun beds are comfy for an afternoon relax. Restaurant was excellent and if you are a member of their rewards program everything in the restaurant are 20% off....bonus. Room air conditioners are a little noisy but it wasn't loud by any standard.

A three night break in the 'gold country' - it was 15 years ago since we last visited Kal. The Rydges was/is a good hotel - comfortable, clean, good dining (and agreeing to a 'simple, light meal' not ...

Fantastic hotel with almost 5 star amenities. Location was not so good and the bar and restaurant prices were a little over the top ($10.00 for a 330ml beer) and over $42.00 for a steak which was poor ...

Rooms where large. Couldn't get any food past 9.00pm

The room is very comfortable, but the bathroom is soooooo good! The Spa bath is HUGE, plenty of room to stretch out in it, and the shower is very roomy too. I've stayed here several times and it is al ...

We stayed on our wedding night so I turn checked in at 1am receptionist was blatenly rude and rushed us in as "she had been waiting for us" we were promised an upgrade and when I asked about it she completely ignored me and continued to talk to my husband rudely

We stayed on our wedding night so I turn checked in at 1am receptionist was blatenly rude and rushed us in as "she had been waiting for us" we were promised an upgrade and when I asked about it she completely ignored me and continued to talk to my husband rudely

A quick weekend visit only... Used as a base to explore Kalgoorlie, but we had our own transport. Free transfer to the train station, driven by the manager - excellent service!

The room had a funny smell, sort of musty smell. The girl on the main desk had an attitude problem, maybe she was under pressure. She seemed to be working long hours, she was always there when we went ...

Spacious room. Good staff responses. Great pool.

Room. Cost of food

Location, comfort and security. Staff were very helpful, room was very comfortable and well appointed. The location was perfect for my purposes as it was literally around the corner from where I neede ...

The swimming and the jacuzzi at the right temperature. Nothing

Bar and wait staff were great. Receptionist on check in rude and unhelpful. Property feels like management have just stopped caring. Gardens not mulched (simple thing to hide retic and improve appear ...

Best spot in Kalgoorlie. Late check out appreciated. Room size very good. Small things can be improved.

Room not very clean to start and after four days I don't think it saw a vacuum cleaner. Beeping reverse horns on work vehicles early in mornings not good. It's more like a fancy construction camp and ...

Great facilities clean rooms. Breakfast staff un helpful. Food not replenished for later breakfast goers. Messages not passed to relevant people

Forgot to mention in my previous review, the bed and pillows are the BEST!! --great nights sleep. Sandra

Hotel was lovely. Room huge and comfortable. Staff efficient and nice. Only downfall was the restaurant which was not good enough for the cost.

The restaurant is the pick of the bunch for Kalgoorlie hotels.

Great location, amazing room and immaculate service

The whole experience was amazing from the cleanliness of the rooms, the great service, wonderful meal and relaxing pool and spa.

The beds and food (although pricey) are fantastic. Facilities are excellent. Great place to stop after a long drive.

Secure, friendly staff. Carpets were a little old and washer / dryer in apartment was difficult to use and very caused inconvenience.

pool surrounds very inviting. Bar service available there. Credit card surcharge.

Secure, friendly staff. Carpets were a little old and washer / dryer in apartment was difficult to use and very caused inconvenience.

Great all round stay for the Gold Fields. Air conditioner didn't work but an acceptable solution was forthcoming.

Nice tv, large comfy room,nice bathroom. Room maintenance slack, sink tap. CHEAP toilet paper.

Tasty buffet - hotel is a little distant to shops, restaurants but that is also part of its charm. Nice woodsy feel with rooms staggered well to give the feel of separate living spaces with well lit p ...

Large room Onsite restaurant. Lack of second chair for dining table in studio suite

As we only had a short stay - we were not in the Hotel much at all. Rooms were great, pool area is partially undercover and includes a spa (which is great on the hot summer days/nights. We didn't eat ...

Great restaurant

Lovely, clean room. Great amenities, reception staff were lovely. Not Rydges fault but across the road were a couple of dogs that barked constantly from 5am! Could do with more staff in dining room.

Amenities were second to none. The restaurant staff were so awesome and catered to our every need. Will definitely recommend to all friends. Nothing loves it all

I was fortunate enough to meet the Manager at the AHA Meeting I can see why he is in Hospitality he was very attentive. Our first night I was disappointed we did arrive a little late however we made s ...

The room was large clean, well equipped and the bed comfortable. Reception Staff were welcoming and helpful. The iron leaked and ironing board broken. internet was available but you had to get the pas ...

Everthing. Went for the Kal cup it would have been good to have a shuttle bus as we booked a taxi for 11.30 and it didn't come we had to drive

Rooms excellent, price is bit dearer because of Racing Round than normal but still very good value ,facilities very good ,staff very helpful ,food very good which made it a great weekend Thanks Rydges ...

Since opening I've stayed and dined at Rydes / The Broadwater on various occasions and spoke highly about my experience, however this instance was not so pleasurable. On arrival I've stood at reception for an extraordinarily long amount of time before I was noticed at which time the 'reception' I recieved was far from welcoming, you could be forgiven for believing the young lady working had a preexisting issue towards me - not so I've never seen her before although I'm quietly confident that she made some judgements and misguided assumptions about me in an instance. I'd rang approximately a week before to get price and availability but did not book, on the night booking in the price was higher and there was no negotiation - I had to bring up registering for the small discount that I did receive and this was met with more obvious annoyance from the receptionist. I was standing in reception with money in my hand for about 20 - 30 mins while she attempted to put the transaction through, eventually she has rung another staff member at home to get direction on how to do this. Any information I did receive was not given out freely such as directions to the room or where to park, these are questions I've asked on my way out. There was no offer of any sort of package and once in the room I became aware I'd paid enough to get the breakfast the next day but this was never mentioned, the room had no toiletry items to speak of and housekeeping entered the room before the check out time and before we had checked out the next day. The room was fine and appeared clean but was in the back carpark corner where I'd never been assigned a room previously but I can understand how this could be necessary in regards to not booking and time of arrival. I can't recall a time that I have given negative feedback on any service previously but the feeling I walked away from the nearly hour long check inn with was not a good one which is a shame - hope this helps and I hope the receptionist was having a bad night and is usually a happier person.

Since opening I've stayed and dined at Rydes / The Broadwater on various occasions and spoke highly about my experience, however this instance was not so pleasurable. On arrival I've stood at reception for an extraordinarily long amount of time before I was noticed at which time the 'reception' I recieved was far from welcoming, you could be forgiven for believing the young lady working had a preexisting issue towards me - not so I've never seen her before although I'm quietly confident that she made some judgements and misguided assumptions about me in an instance. I'd rang approximately a week before to get price and availability but did not book, on the night booking in the price was higher and there was no negotiation - I had to bring up registering for the small discount that I did receive and this was met with more obvious annoyance from the receptionist. I was standing in reception with money in my hand for about 20 - 30 mins while she attempted to put the transaction through, eventually she has rung another staff member at home to get direction on how to do this. Any information I did receive was not given out freely such as directions to the room or where to park, these are questions I've asked on my way out. There was no offer of any sort of package and once in the room I became aware I'd paid enough to get the breakfast the next day but this was never mentioned, the room had no toiletry items to speak of and housekeeping entered the room before the check out time and before we had checked out the next day. The room was fine and appeared clean but was in the back carpark corner where I'd never been assigned a room previously but I can understand how this could be necessary in regards to not booking and time of arrival. I can't recall a time that I have given negative feedback on any service previously but the feeling I walked away from the nearly hour long check inn with was not a good one which is a shame - hope this helps and I hope the receptionist was having a bad night and is usually a happier person.

The stay at Ridges was great in every way. To far out of town to walk

Very clean,good location big rooms and great staff. Would stay there again.

Training seminar 17/9/15 - staff helpful and accommodating, but had to ask for whiteboard (it was on EO), had to ask for more lunch plates (only 10 provided for over 20 pax)

T. seminar 17/9/15 - staff helpful and accommodating, but had to ask for whiteboard (it was on EO), had to ask for more lunch plates (only 10 provided for over 20 pax)

1. When we checked in we were told a twin room was not available and we must not have requested it when booking. When we got to our room it was a twin. Receiption did not know which rooms were twins. 2. The access on our second room key was not activated. We were locked out of our room and waited for more than 10 mins for someone to come to reception to activate the key. We went to the restraunt and asked everyone if they could help to find the receiptionist or help us themselves. They couldn't. The receptionist later said she was talking on the phone out the back and knew we were waiting.

1. When we checked in we were told a twin room was not available and we must not have requested it when booking. When we got to our room it was a twin. Receiption did not know which rooms were twins. 2. The access on our second room key was not activated. We were locked out of our room and waited for more than 10 mins for someone to come to reception to activate the key. We went to the restraunt and asked everyone if they could help to find the receiptionist or help us themselves. They couldn't. The receptionist later said she was talking on the phone out the back and knew we were waiting.

Safe ,clean, very comfortable , good food, great value for money, and best of all wonderful staff.

Plenty of parking. Spacious comfortable room and bathroom with great facilities. Comfortable king size bed and pillows. Nice (expensive) dinner, but did get 20% off by joining the Priority Guest Rewar ...

Safe ,clean, very comfortable , good food, great value for money, and best of all wonderful staff.

Lovely room and outlook, Great to get the card for discount in restaraunt., service in there was very slow. Tool 25 mins to have order taken and a further 40 mins to get meal and we had a reservation. ...

the bed is very comfortable. this is the 3rd time I have had breakfast and it will be the last. the hot food was cold and there was no selection on how you could have your eggs. seemingly they had had ...

Everything was nice. No hair cleaning products

Stayed for 4 nights, bar service was great, room service prompt, reception well attended but at times a little busy. Nice private rooms. only a $10 taxi fare into the town center. Would recommend & stay again.

Stayed for 4 nights, bar service was great, room service prompt, reception well attended but at times a little busy. Nice private rooms. only a $10 taxi fare into the town center. Would recommend & stay again.

Very satisfying.

Saturday breakfast was a joke, no coffee, no hot water, no cups, burnt food on the buffet, all for only $30 !!?? Sunday a bit better, but not much

Great self catering facilities and the bed was very comfortable.

Great self catering facilities and the bed was very comfortable.

We loved the self catering facilities and also the very comfortable bed.

Large room, great spa, very clean and bright. Quiet location away from main area of town

Large room, great spa, very clean and bright. Quiet location away from main area of town

I asked for a different room and was upgraded by a kind receptionist.

Wonderful Bed. Good Service. Cleanliness. Smooth.

The desk and wait staff was superb - friendly and willing to do extra for guests. Parking and the overall location was secure and - mostly - quiet (barking dogs). The place is showing it's age and nee ...

Our room was nice as usual room service was good to if a bit on the non crispy side for the chips. Service at the front counter was great looked after us well thank you . The breaks was not so good wich I wrote in the hotel before we left they helped us out with that too thanks. A friend has said that you are already fixing that cost and food . Looking forward to staying there again

Our room was nice as usual room service was good to if a bit on the non crispy side for the chips. Service at the front counter was great looked after us well thank you . The breaks was not so good wich I wrote in the hotel before we left they helped us out with that too thanks. A friend has said that you are already fixing that cost and food . Looking forward to staying there again

I have stayed at Rydges Kalgoorlie a few time now and this visit was by far the least satisfactory. The hotel room was far from Rydges normal standards. Items of concern, light globes that weren't working, spa bath not working, spa bath tap continually leaking resulting in wet bathroom floor, big stains on carpet looking gross. On the other hand staff were as usual very pleasant to deal with and helpful. On the matter of dining room, prices for breakfast are too expensive for the offer. Perhaps you should consider revising how you deal with breakfasts, either produce to order or reduce buffet prices.

I have stayed at Rydges Kalgoorlie a few time now and this visit was by far the least satisfactory. The hotel room was far from Rydges normal standards. Items of concern, light globes that weren't working, spa bath not working, spa bath tap continually leaking resulting in wet bathroom floor, big stains on carpet looking gross. On the other hand staff were as usual very pleasant to deal with and helpful. On the matter of dining room, prices for breakfast are too expensive for the offer. Perhaps you should consider revising how you deal with breakfasts, either produce to order or reduce buffet prices.