ID: 1893
August 04, 2018
Clean tidy friendly
The hotel is well maintained m, rooms clean the staff extremely friendly. The onsite restaurant provided good food.
The hotel is well maintained m, rooms clean the staff extremely friendly. The onsite restaurant provided good food.
ID: 1889
July 11, 2018
Great room and great staff we will be back again.
Well appointed rooms, quiet and peaceful with great security. Staff were very friendly and helpful this will be my choice of stays when visiting Kalgoorlie in the future.
Well appointed rooms, quiet and peaceful with great security. Staff were very friendly and helpful this will be my choice of stays when visiting Kalgoorlie in the future.
ID: 1891
June 18, 2018
Good, clean no frills accommodation
I stayed 1 night on business. The accommodation was good and clean, no frills and to my expectation. Staff are attentive and interact well. I will back again next week.
I stayed 1 night on business. The accommodation was good and clean, no frills and to my expectation. Staff are attentive and interact well. I will back again next week.
ID: 1441
March 31, 2018
As Always Reliable Relaxing Accommodation to a standard we Expect
The total says it all - very happy
The total says it all - very happy
ID: 1443
February 05, 2018
Quite disappointing with the quality of the room
Room 62 Carpet stains and generally the room had a lot of wear and tear showing. Our dinner was great and the breakfast was ok
Room 62
Carpet stains and generally the room had a lot of wear and tear showing.
Our dinner was great and the breakfast was ok
ID: 1445
January 30, 2018
Sad
Two weeks ago my husband I arrived at rydges in Kalgoorlie, which had been booked 3 weeks earlier, late in the evening and was told that our room was not ready. staff problems. we finally go into our room and ... more
Two weeks ago my husband I arrived at rydges in Kalgoorlie, which had been booked 3 weeks earlier, late in the evening and was told that our room was not ready. staff problems. we finally go into our room and there were no spare pillows. we stayed 3 nights, but housekeeping 'forgot' to service our room.
other than the ants that were all over the counter top in the kitchenette, and no clean towels we left disappointed. we booked the third night after we booked in, but someone forgot to record the information, so we were locked out of our room on the second day.
it seems that the right hand doesn't know what the left hand is doing.
because we often stay at the Rydges in Kalgoorlie, we thought that we give it another go. so, I booked in again for Saturday night, arriving at 4.30. the room wasn't ready again! after a 3 1/2 hour drive and a long working week, to be given a towel and a drink voucher and asked to go and have a swim and wait for a phone call to let me know when my room would be ready, is really a bit too much.
this may only be Kalgoorlie, but what sort of game are Rydges running. it is supposed to be a 4 star venue. I find the above experiences appalling, and am very disappointing in the poor organisation of the business.
I am a manager in my line of work, and I would have been sacked if I had not delivered the basic staples to clients.
ID: 1447
December 19, 2017
Very good stay
Good room, good value for money, enjoyed the pool, breakfast staff were friendly and helpful.
Good room, good value for money, enjoyed the pool, breakfast staff were friendly and helpful.
ID: 1449
October 08, 2017
Great quiet place to stay
We stayed a night on our way from Esperance to Perth. We stayed in the King Deluxe Suite and could not fault the room. It was a lovely big room with a kitchenette that had a fridge, sink and microwave, ... more
We stayed a night on our way from Esperance to Perth. We stayed in the King Deluxe Suite and could not fault the room. It was a lovely big room with a kitchenette that had a fridge, sink and microwave, plus all the cutlery and crockery you could need. The huge ensuite was well appointed, with a lovely big spa and seperate shower. The bed was comfy. We had free WIFI and Foxtel. The staff were very polite and helpful.
It was away from the centre of Kalgoorlie, was in a really quiet area and we would highly recommend staying here. We would have loved to have stayed longer, but had to get home.
ID: 1383
July 10, 2017
Excellent
Had a lovely stay at this hotel. Staff were very friendly and the room service from the restaurant was amazing, a little cold but other then that it was all lovely
Had a lovely stay at this hotel. Staff were very friendly and the room service from the restaurant was amazing, a little cold but other then that it was all lovely
ID: 1385
July 10, 2017
Great stay
Had a Fabulous stay in a king deluxe room.Theses rooms are very generous in size with beautiful bathroom including a spa and all the basics are in a mini kitchenette.Look forward to staying here again some time soon.
Had a Fabulous stay in a king deluxe room.Theses rooms are very generous in size with beautiful bathroom including a spa and all the basics are in a mini kitchenette.Look forward to staying here again some time soon.
ID: 1387
July 10, 2017
Excellent stay
Well appointed, comfortable room with easy parking. Fantastic food at the restaurant (risotto is amazing!), and we got an excellent rate including late checkout and breakfast. All round it was a wonderful stay!
Well appointed, comfortable room with easy parking.
Fantastic food at the restaurant (risotto is amazing!), and we got an excellent rate including late checkout and breakfast.
All round it was a wonderful stay!
ID: 1389
June 04, 2017
Top accommodation
Great place to stay - secure parking, clean modern rooms, and the menu Brilliant ribeye, helpful friendly staff, super comfy beds and bath is simply amazing - first choice stay in Kal - great value too when a quick join ... more
Great place to stay - secure parking, clean modern rooms, and the menu Brilliant ribeye, helpful friendly staff, super comfy beds and bath is simply amazing - first choice stay in Kal -
great value too when a quick join as a priority guest to save a few bucks.
ID: 1391
March 13, 2017
Nice place to stay
Nice friendly staff, room great, heavy curtains make it nice and dark, comfy bed, great water pressure in the shower. Could probably do with some nicer towels etc. Some parts of the place are starting to show signs of wear ... more
Nice friendly staff, room great, heavy curtains make it nice and dark, comfy bed, great water pressure in the shower. Could probably do with some nicer towels etc. Some parts of the place are starting to show signs of wear and tear. Probably not far of needing a small makeover in parts. IE: Stains on carpet.
But overall, good place. I would recommend if staying in Kalgoorlie. Would definitely stay again.
ID: 1393
March 12, 2017
Very pleasant, room clean and staff friendly. Food excellent
I have stayed in a number of hotels in Kalgoorlie and the Rydges is by far the best experience so far. Room was very clean and modern. The restaurant had good fast service and excellent meals.
I have stayed in a number of hotels in Kalgoorlie and the Rydges is by far the best experience so far. Room was very clean and modern. The restaurant had good fast service and excellent meals.
ID: 1395
March 12, 2017
Tired hotel
Starting to get tired and looks like a Mining camp with spare beds in the breeze ways . 4 star is a stretch. Food is good .
Starting to get tired and looks like a Mining camp with spare beds in the breeze ways .
4 star is a stretch.
Food is good .
ID: 1397
March 12, 2017
Nice stay as always, but the hotel is starting to look dated
I stayed at this hotel in Kalgoorlie when it was a Broadwater. After becoming Rydges it has started to look a little shabby in places. Most rooms have marks on carpets or marks on the ceilings from water damage. The ... more
I stayed at this hotel in Kalgoorlie when it was a Broadwater. After becoming Rydges it has started to look a little shabby in places. Most rooms have marks on carpets or marks on the ceilings from water damage. The swimming pool area is also extremely run down, which is a shame as it's a lovely area. The restaurant remains a star attraction and the food quality was high. Staff are also very pleasant. Just needs some TLC and the hotel would be back up and running. Also a little disappointed that some rooms the Sky News doesn't work.
ID: 1399
March 06, 2017
Rubbish in reception. Rubbish in car park Don't think car park has been swept for years Gardens sub par and messy. Carpet dirty Rooms heading for disrepair Not suitable of Rydges quality hotel Staff very good
Rubbish in reception.
Rubbish in car park
Don't think car park has been swept for years
Gardens sub par and messy.
Carpet dirty
Rooms heading for disrepair
Not suitable of Rydges quality hotel
Staff very good
ID: 1401
March 06, 2017
I found all the Team at Rydges Kalgoorlie to be professional, courteous, welcoming and prepared to go that extra step in customer service to make me feel comfortable during my stay.
If new to wonderful Kalgoorlie Town and need to locate somewhere to stay, RYDGES Hotels & Resorts in Kalgoorlie will not disappoint. For example, I needed a change of microwave in my Room as I found the present one too ... more
If new to wonderful Kalgoorlie Town and need to locate somewhere to stay, RYDGES Hotels & Resorts in Kalgoorlie will not disappoint. For example, I needed a change of microwave in my Room as I found the present one too difficult to use. Housekeeping removed the microwave and replaced it, no problem & with a smile to boot.
Seriously, that good !
ID: 1403
February 28, 2017
Fun Weekend
Went to Rydges for a weekend with 6 girlfriends...we had a great time but must admit the rooms were a bit tired...carpet was dirty and stained and I had to be moved from the first room as it smelt of ... more
Went to Rydges for a weekend with 6 girlfriends...we had a great time but must admit the rooms were a bit tired...carpet was dirty and stained and I had to be moved from the first room as it smelt of mould and the carpet was lifting....the restaurant was excellent every one was extremely happy with breakfast and dinner..the staff at the desk especially Brittany were very accomodating except for one person who took it upon herself to tell us off at 10.00pm for excessive noise...the stero was turned off and we were quietly talking as we had been asked to tone it down approx an hour before....she was quite rude....we probably will not stay at Rydges again which is a shame but the rooms need a face lift
ID: 1405
February 28, 2017
Great friendly staff and very clean room
Booking for room was very easy online, early check in feature was good although we asked for extra towells and didnt recieve them. The staff were very friendly and inviting
Booking for room was very easy online, early check in feature was good although we asked for extra towells and didnt recieve them. The staff were very friendly and inviting
ID: 1407
February 28, 2017
Great experience.
Checked in at 11.00pm and check in was very smooth. Room very clean, nice and spacious. Staff very helpful and pleasant. Pool lovely. Overall we had a very pleasant stay. I would highly recommend your hotel.
Checked in at 11.00pm and check in was very smooth. Room very clean, nice and spacious. Staff very helpful and pleasant. Pool lovely. Overall we had a very pleasant stay. I would highly recommend your hotel.
ID: 1409
February 28, 2017
avergage
I found the food in the restaurant ok,but nothing special. Also I felt a little rushed and not much in the way of ambience.
I found the food in the restaurant ok,but nothing special.
Also I felt a little rushed and not much in the way of ambience.
ID: 1411
February 28, 2017
To be honest it was a pretty bad stay and not why I expected from Rydges
My room was never vacuumed during my whole stay I found one waiter in restaurant to be Very rude with no service experience The wi fi wasn't working my room smelt bad when I arrived I had to get windows ... more
My room was never vacuumed during my whole stay
I found one waiter in restaurant to be Very rude with no service experience
The wi fi wasn't working
my room smelt bad when I arrived I had to get windows opened in my room which took two days
The washing machine in laundry was out of order and was taking money but not working I let staff know and nothing was done about it
ID: 1413
February 22, 2017
it was very good night
the room was very good.
the room was very good.
ID: 1415
December 19, 2016
Good
Rooms are always clean and the staff are good however, there needs to be a complete revamp of the rooms. We have been staying at Rydges for quite a few years and have noticed the deterioration of the rooms, dirty ... more
Rooms are always clean and the staff are good however, there needs to be a complete revamp of the rooms. We have been staying at Rydges for quite a few years and have noticed the deterioration of the rooms, dirty stained carpet, mirrors fixed with black duct tape, fly screens with holes, bad plumbing, leaks (toilet and taps). Also the reduction in what is offered to visitors in the room. This is an international chain of hotels and should be rated the same with all the same facilities. Sad to see the place being slowly rundown as we enjoy staying at the Rydges in Kalgoorlie.
ID: 1417
December 06, 2016
short but sweet
The rooms were spacious, neat and clean. Disappointing that the bar doesn't open until 4pm considering how far out of town the hotel is. (They have a captured market.) The meal we ordered was simple and tasty. All the staff ... more
The rooms were spacious, neat and clean.
Disappointing that the bar doesn't open until 4pm considering how far out of town the hotel is. (They have a captured market.)
The meal we ordered was simple and tasty.
All the staff we had interactions with were friendly and helpful
ID: 1419
November 24, 2016
Customer Service
Always stay at Rydges Kal due to great customer service and restaurant is exceptional.
Always stay at Rydges Kal due to great customer service and restaurant is exceptional.