David B.
ID: 1893
August 04, 2018
Clean tidy friendly
The hotel is well maintained m, rooms clean the staff extremely friendly. The onsite restaurant provided good food.
The hotel is well maintained m, rooms clean the staff extremely friendly. The onsite restaurant provided good food.
Aaron W.
ID: 1889
July 11, 2018
Great room and great staff we will be back again.
Well appointed rooms, quiet and peaceful with great security. Staff were very friendly and helpful this will be my choice of stays when visiting Kalgoorlie in the future.
Well appointed rooms, quiet and peaceful with great security. Staff were very friendly and helpful this will be my choice of stays when visiting Kalgoorlie in the future.
Kevin
ID: 1891
June 18, 2018
Good, clean no frills accommodation
I stayed 1 night on business. The accommodation was good and clean, no frills and to my expectation. Staff are attentive and interact well. I will back again next week.
I stayed 1 night on business. The accommodation was good and clean, no frills and to my expectation. Staff are attentive and interact well. I will back again next week.
Moira
ID: 1441
March 31, 2018
As Always Reliable Relaxing Accommodation to a standard we Expect
The total says it all - very happy
The total says it all - very happy
Valerie W.
ID: 1443
February 05, 2018
Quite disappointing with the quality of the room
Room 62 Carpet stains and generally the room had a lot of wear and tear showing. Our dinner was great and the breakfast was ok
Room 62 Carpet stains and generally the room had a lot of wear and tear showing. Our dinner was great and the breakfast was ok
Trish A.
ID: 1445
January 30, 2018
Sad
Two weeks ago my husband I arrived at rydges in Kalgoorlie, which had been booked 3 weeks earlier, late in the evening and was told that our room was not ready. staff problems. we finally go into our room and ... more
Two weeks ago my husband I arrived at rydges in Kalgoorlie, which had been booked 3 weeks earlier, late in the evening and was told that our room was not ready. staff problems. we finally go into our room and there were no spare pillows. we stayed 3 nights, but housekeeping 'forgot' to service our room. other than the ants that were all over the counter top in the kitchenette, and no clean towels we left disappointed. we booked the third night after we booked in, but someone forgot to record the information, so we were locked out of our room on the second day. it seems that the right hand doesn't know what the left hand is doing. because we often stay at the Rydges in Kalgoorlie, we thought that we give it another go. so, I booked in again for Saturday night, arriving at 4.30. the room wasn't ready again! after a 3 1/2 hour drive and a long working week, to be given a towel and a drink voucher and asked to go and have a swim and wait for a phone call to let me know when my room would be ready, is really a bit too much. this may only be Kalgoorlie, but what sort of game are Rydges running. it is supposed to be a 4 star venue. I find the above experiences appalling, and am very disappointing in the poor organisation of the business. I am a manager in my line of work, and I would have been sacked if I had not delivered the basic staples to clients.
Phil F.
ID: 1447
December 19, 2017
Very good stay
Good room, good value for money, enjoyed the pool, breakfast staff were friendly and helpful.
Good room, good value for money, enjoyed the pool, breakfast staff were friendly and helpful.
Anna S.
ID: 1449
October 08, 2017
Great quiet place to stay
We stayed a night on our way from Esperance to Perth. We stayed in the King Deluxe Suite and could not fault the room. It was a lovely big room with a kitchenette that had a fridge, sink and microwave, ... more
We stayed a night on our way from Esperance to Perth. We stayed in the King Deluxe Suite and could not fault the room. It was a lovely big room with a kitchenette that had a fridge, sink and microwave, plus all the cutlery and crockery you could need. The huge ensuite was well appointed, with a lovely big spa and seperate shower. The bed was comfy. We had free WIFI and Foxtel. The staff were very polite and helpful. It was away from the centre of Kalgoorlie, was in a really quiet area and we would highly recommend staying here. We would have loved to have stayed longer, but had to get home.
Jess
ID: 1383
July 10, 2017
Excellent
Had a lovely stay at this hotel. Staff were very friendly and the room service from the restaurant was amazing, a little cold but other then that it was all lovely
Had a lovely stay at this hotel. Staff were very friendly and the room service from the restaurant was amazing, a little cold but other then that it was all lovely
Julie
ID: 1385
July 10, 2017
Great stay
Had a Fabulous stay in a king deluxe room.Theses rooms are very generous in size with beautiful bathroom including a spa and all the basics are in a mini kitchenette.Look forward to staying here again some time soon.
Had a Fabulous stay in a king deluxe room.Theses rooms are very generous in size with beautiful bathroom including a spa and all the basics are in a mini kitchenette.Look forward to staying here again some time soon.
Blodne
ID: 1387
July 10, 2017
Excellent stay
Well appointed, comfortable room with easy parking. Fantastic food at the restaurant (risotto is amazing!), and we got an excellent rate including late checkout and breakfast. All round it was a wonderful stay!
Well appointed, comfortable room with easy parking. Fantastic food at the restaurant (risotto is amazing!), and we got an excellent rate including late checkout and breakfast. All round it was a wonderful stay!
Andrew S.
ID: 1389
June 04, 2017
Top accommodation
Great place to stay - secure parking, clean modern rooms, and the menu Brilliant ribeye, helpful friendly staff, super comfy beds and bath is simply amazing - first choice stay in Kal - great value too when a quick join ... more
Great place to stay - secure parking, clean modern rooms, and the menu Brilliant ribeye, helpful friendly staff, super comfy beds and bath is simply amazing - first choice stay in Kal - great value too when a quick join as a priority guest to save a few bucks.
Chris
ID: 1391
March 13, 2017
Nice place to stay
Nice friendly staff, room great, heavy curtains make it nice and dark, comfy bed, great water pressure in the shower. Could probably do with some nicer towels etc. Some parts of the place are starting to show signs of wear ... more
Nice friendly staff, room great, heavy curtains make it nice and dark, comfy bed, great water pressure in the shower. Could probably do with some nicer towels etc. Some parts of the place are starting to show signs of wear and tear. Probably not far of needing a small makeover in parts. IE: Stains on carpet. But overall, good place. I would recommend if staying in Kalgoorlie. Would definitely stay again.
Catherine P.
ID: 1393
March 12, 2017
Very pleasant, room clean and staff friendly. Food excellent
I have stayed in a number of hotels in Kalgoorlie and the Rydges is by far the best experience so far. Room was very clean and modern. The restaurant had good fast service and excellent meals.
I have stayed in a number of hotels in Kalgoorlie and the Rydges is by far the best experience so far. Room was very clean and modern. The restaurant had good fast service and excellent meals.
John
ID: 1395
March 12, 2017
Tired hotel
Starting to get tired and looks like a Mining camp with spare beds in the breeze ways . 4 star is a stretch. Food is good .
Starting to get tired and looks like a Mining camp with spare beds in the breeze ways . 4 star is a stretch. Food is good .
Phil J.
ID: 1397
March 12, 2017
Nice stay as always, but the hotel is starting to look dated
I stayed at this hotel in Kalgoorlie when it was a Broadwater. After becoming Rydges it has started to look a little shabby in places. Most rooms have marks on carpets or marks on the ceilings from water damage. The ... more
I stayed at this hotel in Kalgoorlie when it was a Broadwater. After becoming Rydges it has started to look a little shabby in places. Most rooms have marks on carpets or marks on the ceilings from water damage. The swimming pool area is also extremely run down, which is a shame as it's a lovely area. The restaurant remains a star attraction and the food quality was high. Staff are also very pleasant. Just needs some TLC and the hotel would be back up and running. Also a little disappointed that some rooms the Sky News doesn't work.
Tim
ID: 1399
March 06, 2017
Rubbish in reception. Rubbish in car park Don't think car park has been swept for years Gardens sub par and messy. Carpet dirty Rooms heading for disrepair Not suitable of Rydges quality hotel Staff very good
Rubbish in reception. Rubbish in car park Don't think car park has been swept for years Gardens sub par and messy. Carpet dirty Rooms heading for disrepair Not suitable of Rydges quality hotel Staff very good
Kathleen
ID: 1401
March 06, 2017
I found all the Team at Rydges Kalgoorlie to be professional, courteous, welcoming and prepared to go that extra step in customer service to make me feel comfortable during my stay.
If new to wonderful Kalgoorlie Town and need to locate somewhere to stay, RYDGES Hotels & Resorts in Kalgoorlie will not disappoint. For example, I needed a change of microwave in my Room as I found the present one too ... more
If new to wonderful Kalgoorlie Town and need to locate somewhere to stay, RYDGES Hotels & Resorts in Kalgoorlie will not disappoint. For example, I needed a change of microwave in my Room as I found the present one too difficult to use. Housekeeping removed the microwave and replaced it, no problem & with a smile to boot. Seriously, that good !
Tracey S.
ID: 1403
February 28, 2017
Fun Weekend
Went to Rydges for a weekend with 6 girlfriends...we had a great time but must admit the rooms were a bit tired...carpet was dirty and stained and I had to be moved from the first room as it smelt of ... more
Went to Rydges for a weekend with 6 girlfriends...we had a great time but must admit the rooms were a bit tired...carpet was dirty and stained and I had to be moved from the first room as it smelt of mould and the carpet was lifting....the restaurant was excellent every one was extremely happy with breakfast and dinner..the staff at the desk especially Brittany were very accomodating except for one person who took it upon herself to tell us off at 10.00pm for excessive noise...the stero was turned off and we were quietly talking as we had been asked to tone it down approx an hour before....she was quite rude....we probably will not stay at Rydges again which is a shame but the rooms need a face lift
Tania H.
ID: 1405
February 28, 2017
Great friendly staff and very clean room
Booking for room was very easy online, early check in feature was good although we asked for extra towells and didnt recieve them. The staff were very friendly and inviting
Booking for room was very easy online, early check in feature was good although we asked for extra towells and didnt recieve them. The staff were very friendly and inviting
Cheryl T.
ID: 1407
February 28, 2017
Great experience.
Checked in at 11.00pm and check in was very smooth. Room very clean, nice and spacious. Staff very helpful and pleasant. Pool lovely. Overall we had a very pleasant stay. I would highly recommend your hotel.
Checked in at 11.00pm and check in was very smooth. Room very clean, nice and spacious. Staff very helpful and pleasant. Pool lovely. Overall we had a very pleasant stay. I would highly recommend your hotel.
Michael
ID: 1409
February 28, 2017
avergage
I found the food in the restaurant ok,but nothing special. Also I felt a little rushed and not much in the way of ambience.
I found the food in the restaurant ok,but nothing special. Also I felt a little rushed and not much in the way of ambience.
William
ID: 1411
February 28, 2017
To be honest it was a pretty bad stay and not why I expected from Rydges
My room was never vacuumed during my whole stay I found one waiter in restaurant to be Very rude with no service experience The wi fi wasn't working my room smelt bad when I arrived I had to get windows ... more
My room was never vacuumed during my whole stay I found one waiter in restaurant to be Very rude with no service experience The wi fi wasn't working my room smelt bad when I arrived I had to get windows opened in my room which took two days The washing machine in laundry was out of order and was taking money but not working I let staff know and nothing was done about it
Gary
ID: 1413
February 22, 2017
it was very good night
the room was very good.
the room was very good.
Pam
ID: 1415
December 19, 2016
Good
Rooms are always clean and the staff are good however, there needs to be a complete revamp of the rooms. We have been staying at Rydges for quite a few years and have noticed the deterioration of the rooms, dirty ... more
Rooms are always clean and the staff are good however, there needs to be a complete revamp of the rooms. We have been staying at Rydges for quite a few years and have noticed the deterioration of the rooms, dirty stained carpet, mirrors fixed with black duct tape, fly screens with holes, bad plumbing, leaks (toilet and taps). Also the reduction in what is offered to visitors in the room. This is an international chain of hotels and should be rated the same with all the same facilities. Sad to see the place being slowly rundown as we enjoy staying at the Rydges in Kalgoorlie.
Michelle
ID: 1417
December 06, 2016
short but sweet
The rooms were spacious, neat and clean. Disappointing that the bar doesn't open until 4pm considering how far out of town the hotel is. (They have a captured market.) The meal we ordered was simple and tasty. All the staff ... more
The rooms were spacious, neat and clean. Disappointing that the bar doesn't open until 4pm considering how far out of town the hotel is. (They have a captured market.) The meal we ordered was simple and tasty. All the staff we had interactions with were friendly and helpful
Jo
ID: 1419
November 24, 2016
Customer Service
Always stay at Rydges Kal due to great customer service and restaurant is exceptional.
Always stay at Rydges Kal due to great customer service and restaurant is exceptional.
Iar
ID: 1421
October 31, 2016
Very Good
The maintenance man never came back and tried to re-fix the flyscreen in room 78 when I was told he would but it was okay. It wasn't affecting me. Other than that, I already sent an e-mail to say the ... more
The maintenance man never came back and tried to re-fix the flyscreen in room 78 when I was told he would but it was okay. It wasn't affecting me. Other than that, I already sent an e-mail to say the rooms were very good, except the toilet cistern wasn't fixed for my first night stay. Thank you.
Katrina Hancock
ID: 951
October 25, 2016
Welcoming & amazing Customer Service
From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets ... more
From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.
Katrina H.
ID: 1423
October 25, 2016
Welcoming & amazing Customer Service
From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets ... more
From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.
Jo Maher
ID: 941
October 07, 2016
Hotel fabulous but whole stay let down by one staff member
Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 ... more
Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.
Jo M.
ID: 1451
October 07, 2016
Hotel fabulous but whole stay let down by one staff member
Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 ... more
Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.
Fil Resnik
ID: 939
September 27, 2016
Great overall service
Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete ... more
Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.
Fil R.
ID: 1453
September 27, 2016
Great overall service
Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete ... more
Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.
Kylie Watson
ID: 929
September 07, 2016
Excellent
I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us
I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us
Kylie W.
ID: 1455
September 07, 2016
Excellent
I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us
I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us
Hassie
ID: 921
September 01, 2016
Clean room, nice place and good restaurant
Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.
Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.
Hassie
ID: 1457
September 01, 2016
Clean room, nice place and good restaurant
Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.
Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.
Patricia
ID: 919
August 27, 2016
The day staff and general manager are very good. The problems we had were sorted amicable by the day staff and general manager
The room unfortunately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.
The room unfortunately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.
Patricia
ID: 1459
August 27, 2016
The day staff and general manager are very good. The problems we had were sorted amiacable by the day staff and general manager
The room unforutnately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.
The room unforutnately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.
Jeff Yovich
ID: 917
July 27, 2016
Lovely large room and very comfortable bed at a very reasonable price!
Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't ... more
Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.
Jeff Y.
ID: 1461
July 27, 2016
Lovely large room and very comfortable bed at a very reasonable price!
Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't ... more
Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.
Craig Stevens
ID: 915
July 25, 2016
Craig Stevens
great location, clean, great breakfast, quiet with a short walk to the main street
great location, clean, great breakfast, quiet with a short walk to the main street
Craig S.
ID: 1463
July 25, 2016
Craig S.
great location, clean, great breakfast, quiet with a short walk to the main street
great location, clean, great breakfast, quiet with a short walk to the main street
Andy Bennett
ID: 901
July 15, 2016
Comfortable
Easy check in, spacious room, friendly staff, went the extra mile.
Easy check in, spacious room, friendly staff, went the extra mile.
Andy B.
ID: 1465
July 15, 2016
Comfortable
Easy check in, spacious room, friendly staff, went the extra mile.
Easy check in, spacious room, friendly staff, went the extra mile.
David
ID: 891
July 09, 2016
A very pleasant 5 night stay.
We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For ... more
We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For a regional hotel - Rydges Kalgoorlie is rather special!
David
ID: 1467
July 09, 2016
A very pleasant 5 night stay.
We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For ... more
We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For a regional hotel - Rydges Kalgoorlie is rather special!
Kylie W.
ID: 1469
June 21, 2016
Excellent
It was really good like it always is :) that's why we keep coming back
It was really good like it always is :) that's why we keep coming back
Barry Martin
ID: 807
June 09, 2016
satisfactory
I have stayed in this hotel a lot over the last few years and I believe the standards have dropped considerably. It is the small details that make a hotel, things like having toilets that don't constantly run after flushing, ... more
I have stayed in this hotel a lot over the last few years and I believe the standards have dropped considerably. It is the small details that make a hotel, things like having toilets that don't constantly run after flushing, having all of the lights work in your room, tv stations that aren't frozen on the same picture for months on end. There used to be better shower heads in the bathrooms but they have changed to water saving heads some time ago and the towels used to be thick a fluffy but they seem to have gone as well. 4 to 5 times that I have gone to the bar in the restaurant and they ran out of beer and or soft drink. Not something you would expect from a hotel claiming as many stars as this one. I stay in many hotels all over Australia and the world and this hotel while not being the worst I have stayed in it certainly is no longer the best, the only reason I continue to use this hotel is the wonderful staff and the efforts they go to to try and make my stay comfortable
Barry M.
ID: 1471
June 09, 2016
satisfactory
I have stayed in this hotel a lot over the last few years and I beleive the standards have dropped considerably.It is the small details that make a hotel, things like having toilets that dont constantly run after flushing, having ... more
I have stayed in this hotel a lot over the last few years and I beleive the standards have dropped considerably.It is the small details that make a hotel, things like having toilets that dont constantly run after flushing, having all of the lights work in your room, tv stations that arent frozen on the same picture for months on end. There used to be better shower heads in the bathrooms but they have changed to water saving heads some time ago and the towels used to be thick a fluffy but they seem to have gone as well. 4 to 5 times that I have gone to the bar in the restaurant and they ran out of beer and or soft drink. Not something you would expect from a hotel claiming as many stars as this one. I stay in many hotels all over australia and the world and this hotel while not being the worst I have stayed in it certainly is no longer the best, the only reason I continue to use this hotel is the wonderful staff and the efforts they go to to try and make my stay comfortable
Amanda Day
ID: 789
June 03, 2016
The best accommodation in Kalgoorlie
Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for ... more
Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for Elders and do long trips into the outback from Kalgoorlie. Sometimes hot dusty and exhausting. Rydges Kalgoorlie and its wonderful beds is what I look forward to returning to on those trips. Being a woman in this job i enjoy that taste of luxury when i get back into town. As I am a long standing priority member I often have a personalised note and a bottle of champagne or chocolate treat waiting in my room. Those special touches in this outback situation are very heartfelt and appreciated. The staff in Rydges, especially Amanda at reception are terrific to me. I use the online booking service. That is easy and effective. My only negative is the restaurant. The food and service is not up to the standard of the accommodation. I used to bring clients here but reluctant to do so now. Please look into what is happening there. All I wish to do after these trips is to arrive at Rydges unwind shower then walk to the restaurant for a nice meal. I do not want to get in the vehicle and drive into town for a meal. Other than that I love Rydges Kalgoorlie!
Amanda D.
ID: 1473
June 03, 2016
The best accommodation in Kalgoorlie
Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for ... more
Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for Elders and do long trips into the outback from Kalgoorlie. Sometimes hot dusty and exhausting. Rydges Kalgoorlie and its wonderful beds is what I look forward to returning to on those trips. Being a woman in this job i enjoy that taste of luxery when i get back into town. As I am a long standing priority member I often have a personalised note and a bottle of champagne or chocolate treat waiting in my room. Those special touches in this outback situation are very heartfelt and appreciated. The staff in Rydges, especially Amanda at reception are terrific to me. I use the online booking service. That is easy and effective. My only negative is the restaurant. The food and service is not up to the standard of the accommodation. I used to bring clients here but reluctant to do so now. Please look into what is happening there. All I wish to do after these trips is to arrive at Rydges unwind shower then walk to the restaurant for a nice meal. I do not want to get in the vehicle and drive into town for a meal. Other than that I love Rydges Kalgoorlie!
Karl D
ID: 785
May 30, 2016
Rate is high for returning guests
Rate is high for returning guests
Karl D.
ID: 1475
May 30, 2016
Rate is high for returning guests
Rate is high for returning guests
Carl Pie
ID: 743
May 28, 2016
Great hotel. Comfortable and very hospitable
Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.
Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.
Carl P.
ID: 1477
May 28, 2016
Great hotel. Comfortable and very hospitable
Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.
Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.
Adrian Boeve
ID: 745
May 23, 2016
Great service as always; clean rooms.
Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.
Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.
Kit Chia
ID: 747
May 23, 2016
Below normal standards
Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.
Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.
Justin
ID: 749
May 23, 2016
Good rooms and great staff
Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. ... more
Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. Restaurant food was good overall, the salmon parcel in particular was different and very nice. Steaks were nice but served with little sauce and with fatty chunks. Would still return to the restaurant if I was in Kalgoorlie. An issue with an incorrect item on the bill that was not picked up at the original time (was signed to room) but was then able to be resolved after the fact, and was handled very well by staff.
Adrian B.
ID: 1479
May 23, 2016
Great service as always; clean rooms.
Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.
Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.
Kit C.
ID: 1481
May 23, 2016
Below normal standards
Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.
Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.
Justin
ID: 1483
May 23, 2016
Good rooms and great staff
Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. ... more
Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. Restaurant food was good overall, the salmon parcel in particular was different and very nice. Steaks were nice but served with little sauce and with fatty chunks. Would still return to the restaurant if I was in Kalgoorlie. An issue with an incorrect item on the bill that was not picked up at the original time (was signed to room) but was then able to be resolved after the fact, and was handled very well by staff.
Tony
ID: 751
May 10, 2016
Mr
Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so ... more
Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so being a vegetarian by choice I think I would have struggled with food if I would have stayed a bit longer . I did find people ordering food from other restaurants which was delivered in the hotel. The morning breakfast was OK but you would expect a larger spread if you were staying at an expensive hotel. I found it a bit odd that there was only one soap provided near washbasin and none in the bath area.Ironically I found a feedback from the previous guest in the welcome tray which had the similar feedback of having better rooms for the expensive cost. Colleagues who visit Kal had recommended the hotel as it seemed better than anything around
Tony
ID: 1485
May 10, 2016
Mr
Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so ... more
Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so being a vegetarian by choice I think I would have struggled with food if I would have stayed a bit longer . I did find people ordering food from other restaurants which was delivered in the hotel. The morning breakfast was OK but you would expect a larger spread if you were staying at an expensive hotel. I found it a bit odd that there was only one soap provided near washbasin and none in the bath area.Ironically I found a feedback from the previous guest in the welcome tray which had the similar feedback of having better rooms for the expensive cost. Colleagues who visit Kal had recommended the hotel as it seemed better than anything around
Fiona Down
ID: 753
April 30, 2016
Good stay.
Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!
Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!
Fiona D.
ID: 1487
April 30, 2016
Good stay.
Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!
Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!
MELANIE
ID: 755
April 26, 2016
BEST PLACE IN KALGOORLIE BY A GOLDEN MILE.
BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.
BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.
Melanie
ID: 1489
April 26, 2016
BEST PLACE IN KALGOORLIE BY A GOLDEN MILE.
BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.
BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.
Martin
ID: 757
April 22, 2016
Great overnight stay. Nice room, bar & meals.
I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.
I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.
Martin
ID: 1491
April 22, 2016
Great overnight stay. Nice room, bar & meals.
I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.
I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.
Sarah
ID: 759
April 16, 2016
Room ok - poor food service
Room ok. Restaurant staff rude, poor service and not great food.
Room ok. Restaurant staff rude, poor service and not great food.
Li
ID: 761
April 16, 2016
enjoyable holiday
The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area ... more
The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area for the kids were quite uncomfortable and one of the blankets had holes in it. I found being able to order a packed lunch for the following day made things much easier for us for our early start to Lake Ballard. Overall, we were happy with the hotel and all the staff were pleasant and helpful.
Li
ID: 1493
April 16, 2016
enjoyable holiday
The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area ... more
The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area for the kids were quite uncomfortable and one of the blankets had holes in it. I found being able to order a packed lunch for the following day made things much easier for us for our early start to Lake Ballard. Overall, we were happy with the hotel and all the staff were pleasant and helpful.
Sarah
ID: 1495
April 16, 2016
Room ok - poor food service
Room ok. Restaurant staff rude, poor service and not great food.
Room ok. Restaurant staff rude, poor service and not great food.
Kate
ID: 763
April 12, 2016
My stay was good
The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.
The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.
Kate
ID: 1497
April 12, 2016
My stay was good
The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.
The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.
Geoff Harris
ID: 765
April 10, 2016
Very pleased with your service.
The rooms and service was ok but room maintenance could have a little more attention.
The rooms and service was ok but room maintenance could have a little more attention.
Geoff H.
ID: 1499
April 10, 2016
Very pleased with your service.
The rooms and service was ok but room maintenance could have a little more attention.
The rooms and service was ok but room maintenance could have a little more attention.
Richard And Robyn Fear
ID: 767
April 05, 2016
Very comfortable
Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean
Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean
Richard A. R. F.
ID: 1501
April 05, 2016
Very comfortable
Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean
Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean
Sam
ID: 769
April 02, 2016
Great
Check in and checkout painless and easy. Very well presented room and outstanding restaurant. Room immaculately clean. Comfy bed, but pillows let it down. In dire need of an upgrade to something firmer with more filling. Bit stingy on toiletries ... more
Check in and checkout painless and easy. Very well presented room and outstanding restaurant. Room immaculately clean. Comfy bed, but pillows let it down. In dire need of an upgrade to something firmer with more filling. Bit stingy on toiletries too. Overall though very happy and content.
Sam
ID: 1503
April 02, 2016
Great
Check in and checkout painless and easy. Very well presented room and outstanding restaurant. Room immaculately clean. Comfy bed, but pillows let it down. In dire need of an upgrade to something firmer with more filling. Bit stingy on toiletries ... more
Check in and checkout painless and easy. Very well presented room and outstanding restaurant. Room immaculately clean. Comfy bed, but pillows let it down. In dire need of an upgrade to something firmer with more filling. Bit stingy on toiletries too. Overall though very happy and content.
Garth
ID: 771
April 01, 2016
Room was clean, and bed was comfortable
Despite the room being clean and bed was comfortable; the bathroom needs some maintenance; ceiling paint peeling in corner, and window flyscreen needed fixing. Pillows were a bit lumpy, and may need replacing. The car park area in front of ... more
Despite the room being clean and bed was comfortable; the bathroom needs some maintenance; ceiling paint peeling in corner, and window flyscreen needed fixing. Pillows were a bit lumpy, and may need replacing. The car park area in front of rooms needs cleaning, mud was prevalent and when wet could bring mud into rooms or into ones car. Buffet breakfast noted as being a bit pricey, compared to what one can get as al-carte in town.
Garth
ID: 1505
April 01, 2016
Room was clean, and bed was comfortable
Despite the room being clean and bed was comfortable; the bathroom needs some maintenance; ceiling paint peeling in corner, and window flyscreen needed fixing. Pillows were a bit lumpy, and may need replacing. The car park area in front of ... more
Despite the room being clean and bed was comfortable; the bathroom needs some maintenance; ceiling paint peeling in corner, and window flyscreen needed fixing. Pillows were a bit lumpy, and may need replacing. The car park area in front of rooms needs cleaning, mud was prevalent and when wet could bring mud into rooms or into ones car. Buffet breakfast noted as being a bit pricey, compared to what one can get as al-carte in town.
Jenni smith
ID: 773
March 29, 2016
Lovely stay
We really enjoyed Kalgoorlie and had a fantastic stay with Rydges. The staff were amazing, even fitting us in for dinner when you were fully booked. The rooms are lovely and my daughter loves the Easter bunny visit. Thank you
We really enjoyed Kalgoorlie and had a fantastic stay with Rydges. The staff were amazing, even fitting us in for dinner when you were fully booked. The rooms are lovely and my daughter loves the Easter bunny visit. Thank you
Jenni S.
ID: 1507
March 29, 2016
Lovely stay
We really enjoyed Kalgoorlie and had a fantastic stay with Rydges. The staff were amazing, even fitting us in for dinner when you were fully booked. The rooms are lovely and my daughter loves the Easter bunny visit. Thank you
We really enjoyed Kalgoorlie and had a fantastic stay with Rydges. The staff were amazing, even fitting us in for dinner when you were fully booked. The rooms are lovely and my daughter loves the Easter bunny visit. Thank you
peter worthington
ID: 775
March 17, 2016
Business
Holes in walls, Lamp Shades twisted, Curtains not pulling together, Wicker Table with Milk stuck in the wicker, Bed Room TV without a cable to make it work, Kitchen Cabinet Doors drooped ready to fall off, Lounge shaky ready for ... more
Holes in walls, Lamp Shades twisted, Curtains not pulling together, Wicker Table with Milk stuck in the wicker, Bed Room TV without a cable to make it work, Kitchen Cabinet Doors drooped ready to fall off, Lounge shaky ready for the skip bin. Food was excellent, Service was excellent, Room size and Layout was excellent, Bed was excellent
Clifford Taylor
ID: 777
March 17, 2016
Very friendly and helpful
Rooms excellent clean tidy well presented. Staff helpful and well informed. Resturant menu and service excellent.
Rooms excellent clean tidy well presented. Staff helpful and well informed. Resturant menu and service excellent.
Clifford T.
ID: 1509
March 17, 2016
Very friendly and helpful
Rooms excellent clean tidy well presented. Staff helpful and well informed. Resturant menu and service excellent.
Rooms excellent clean tidy well presented. Staff helpful and well informed. Resturant menu and service excellent.
Peter W.
ID: 1511
March 17, 2016
Business
Holes in walls, Lamp Shades twisted, Curtains not pulling together, Wicker Table with Milk stuck in the wicker, Bed Room TV without a cable to make it work, Kitchen Cabinet Doors drooped ready to fall off, Lounge shaky ready for ... more
Holes in walls, Lamp Shades twisted, Curtains not pulling together, Wicker Table with Milk stuck in the wicker, Bed Room TV without a cable to make it work, Kitchen Cabinet Doors drooped ready to fall off, Lounge shaky ready for the skip bin. Food was excellent, Service was excellent, Room size and Layout was excellent, Bed was excellent
Pamela Norman
ID: 704
February 28, 2016
Quiet ,secure ,central location on outskirts of town ,staff very helpful .
Our room was very spacious & clean .Large bathroom ,shower & spa bath .Bed very comfortable with good pillows .Restaurant dinner was excellent .A great choice for going down memory lane for my husband's return to Kalgoorlie after 60 years ... more
Our room was very spacious & clean .Large bathroom ,shower & spa bath .Bed very comfortable with good pillows .Restaurant dinner was excellent .A great choice for going down memory lane for my husband's return to Kalgoorlie after 60 years .We were both very impressed .
Pamela N.
ID: 1513
February 28, 2016
Quiet ,secure ,central location on outskirts of town ,staff very helpful .
Our room was very spacious & clean .Large bathroom ,shower & spa bath .Bed very comfortable with good pillows .Restaurant dinner was excellent .A great choice for going down memory lane for my husband's return to Kalgoorlie after 60 years ... more
Our room was very spacious & clean .Large bathroom ,shower & spa bath .Bed very comfortable with good pillows .Restaurant dinner was excellent .A great choice for going down memory lane for my husband's return to Kalgoorlie after 60 years .We were both very impressed .
Bruce
ID: 703
February 23, 2016
“Overall a very pleasant stay, will definitely be back.”
The woman on reception was extremely helpful. She is a credit to Rydges Kalgoorlie. The food was exemplary! Loved the Baramundi and the scallops dish. Great Pillows.. The room we stayed in needed a li ...
The woman on reception was extremely helpful. She is a credit to Rydges Kalgoorlie. The food was exemplary! Loved the Baramundi and the scallops dish. Great Pillows.. The room we stayed in needed a li ...
Tasmyne Doyle
ID: 695
February 16, 2016
Felt very pampered!
A very lovely stay, had a King room with private garden and spa, a nice Valentines touch awaited with towel swans, choccies and rose petals, not to mention the lovely room service and delicious meals, had a very peaceful sleep ... more
A very lovely stay, had a King room with private garden and spa, a nice Valentines touch awaited with towel swans, choccies and rose petals, not to mention the lovely room service and delicious meals, had a very peaceful sleep in the bed which felt like a cloud
Tasmyne D.
ID: 1515
February 16, 2016
Felt very pampered!
A very lovely stay, had a King room with private garden and spa, a nice Valentines touch awaited with towel swans, choccies and rose petals, not to mention the lovely room service and delicious meals, had a very peaceful sleep ... more
A very lovely stay, had a King room with private garden and spa, a nice Valentines touch awaited with towel swans, choccies and rose petals, not to mention the lovely room service and delicious meals, had a very peaceful sleep in the bed which felt like a cloud
Ray
ID: 689
February 13, 2016
“If it's available, stay here”
Nicely appointed, friendly staff, great restaurant. All very nice. Spa and Massage amongst the best. A bit of a walk into town, but a short Taxi ride sorted that.
Nicely appointed, friendly staff, great restaurant. All very nice. Spa and Massage amongst the best. A bit of a walk into town, but a short Taxi ride sorted that.
Bernie
ID: 690
February 13, 2016
Excellent hotel, staff and restaurant.
One of the best I've ever stayed in anywhere! Would definitely recommend and return!
One of the best I've ever stayed in anywhere! Would definitely recommend and return!
Diana
ID: 691
February 09, 2016
“Overall the apartment was very good and I would stay there again.”
Excellent sized rooms. Very comfortable bed The pool facilities were great and the pool had generous shade. The carpets were very stained and needed cleaning . The equipment in the studio apartment ne ...
Excellent sized rooms. Very comfortable bed The pool facilities were great and the pool had generous shade. The carpets were very stained and needed cleaning . The equipment in the studio apartment ne ...
Kaye
ID: 692
February 09, 2016
“The hotel was luxurious with great facilities but very relaxed ”
The rooms had every facility the staff were very friendly and helpful. Nothing
The rooms had every facility the staff were very friendly and helpful. Nothing
hamish brown
ID: 693
February 06, 2016
comfortable with some irritations
love staying at rydges, was surprised by, hole in wall repair, towels with hair dye like stains, no saftey latch on the door, and the meter box in the room made a annoying hum all night.
love staying at rydges, was surprised by, hole in wall repair, towels with hair dye like stains, no saftey latch on the door, and the meter box in the room made a annoying hum all night.
Hamish B.
ID: 1517
February 06, 2016
comfortable with some irritations
love staying at rydges, was surprised by, hole in wall repair, towels with hair dye like stains, no saftey latch on the door, and the meter box in the room made a annoying hum all night.
love staying at rydges, was surprised by, hole in wall repair, towels with hair dye like stains, no saftey latch on the door, and the meter box in the room made a annoying hum all night.
Steven
ID: 694
January 28, 2016
Pleasant
Room service hours and food
Room service hours and food
Antje
ID: 269
January 26, 2016
“Nice hotel, but Christmas holiday is the wrong time to go there”
Overall a nice resort style hotel. The hotel seemed fairly well booked, however the restaurant was closed on Boxing Day and Public Holidays - very poor hospitality!
Overall a nice resort style hotel. The hotel seemed fairly well booked, however the restaurant was closed on Boxing Day and Public Holidays - very poor hospitality!
Colin W
ID: 270
January 23, 2016
Ideal hotel midway between Kalgorlie & Boulder
Used this hotel to make first visit to Kalgoorlie specifically to see the Super Pit and although this was away from the town this suited me. A walk to either Kalgorlie or Boulder was less than 30 minutes so was ... more
Used this hotel to make first visit to Kalgoorlie specifically to see the Super Pit and although this was away from the town this suited me. A walk to either Kalgorlie or Boulder was less than 30 minutes so was fine. Hotel room was large and clean and serviced every day but a friendly group of staff. The pool was fine although the sun bed covers were becoming a little tired but fresh towels were freely available. Reception staff were friendly and helpful and the breakfast was excellent. Used the restaurant on one evening and this was very good and reasonable value. In all a very good visit.
Colin W.
ID: 1519
January 23, 2016
Ideal hotel midway between Kalgorlie & Boulder
Used this hotel to make first visit to Kalgoorlie specifically to see the Super Pit and although this was away from the town this suited me. A walk to either Kalgorlie or Boulder was less than 30 minutes so was ... more
Used this hotel to make first visit to Kalgoorlie specifically to see the Super Pit and although this was away from the town this suited me. A walk to either Kalgorlie or Boulder was less than 30 minutes so was fine. Hotel room was large and clean and serviced every day but a friendly group of staff. The pool was fine although the sun bed covers were becoming a little tired but fresh towels were freely available. Reception staff were friendly and helpful and the breakfast was excellent. Used the restaurant on one evening and this was very good and reasonable value. In all a very good visit.
Stephen
ID: 271
January 21, 2016
“Good location, comfortable..avoid eating fish”
Rooms are comfortable. Had a slight case of food poisoning the next day after eating at the restaurant.
Rooms are comfortable. Had a slight case of food poisoning the next day after eating at the restaurant.
Robyn Kellie
ID: 272
January 20, 2016
Great staff, great massage, comfy beds.
Our stay was awesome, the bed was one of the comfiest I have slept in. Staff were awesome. Massage was great. Breakfast on day 1 was delicious and the cook (female) and waitress could not do enough to help and ... more
Our stay was awesome, the bed was one of the comfiest I have slept in. Staff were awesome. Massage was great. Breakfast on day 1 was delicious and the cook (female) and waitress could not do enough to help and the buffet was stocked (even though we were on the tail end of the breakfast time - only 15 mins left). On day 2 we turned up an hour and a half before the end of breakfast time and the cook (male) informed that he was running the buffet down and if we really wanted anything he could see what he could do - very unenthusiastic. Another 12 people turned up after us and were told the same thing. Others who had stayed before mentioned that when this cook was on it was always like this, but when the other one was on it was great. Unfortunately being our last morning it really disappointed us and put a damper on our stay. This is the only reason I have not given a 5 score. We will definitely stay here again as the rest of our experience was wonderful.
Robyn K.
ID: 1521
January 20, 2016
Great staff, great massage, comfy beds.
Our stay was awesome, the bed was one of the comfiest I have slept in. Staff were awesome. Massage was great. Breakfast on day 1 was delicious and the cook (female) and waitress could not do enough to help and ... more
Our stay was awesome, the bed was one of the comfiest I have slept in. Staff were awesome. Massage was great. Breakfast on day 1 was delicious and the cook (female) and waitress could not do enough to help and the buffet was stocked (even though we were on the tail end of the breakfast time - only 15 mins left). On day 2 we turned up an hour and a half before the end of breakfast time and the cook (male) informed that he was running the buffet down and if we really wanted anything he could see what he could do - very unenthusiastic. Another 12 people turned up after us and were told the same thing. Others who had stayed before mentioned that when this cook was on it was always like this, but when the other one was on it was great. Unfortunately being our last morning it really disappointed us and put a damper on our stay. This is the only reason I have not given a 5 score. We will definitely stay here again as the rest of our experience was wonderful.
Jan
ID: 273
January 16, 2016
“Bit of an oasis of luxury in Kalgoorlie.”
We didn't get the chance to use the pool and other facilities as we only stayed one night but everything looked very clean and welcoming. Air conditioning unit in bedroom was too noisy to use overni ...
We didn't get the chance to use the pool and other facilities as we only stayed one night but everything looked very clean and welcoming. Air conditioning unit in bedroom was too noisy to use overni ...
Nik
ID: 274
January 13, 2016
“Very good”
The bed was so comfortable. And we had a nice stay during our trip.
The bed was so comfortable. And we had a nice stay during our trip.
CLAIRE O.
ID: 275
January 11, 2016
Best place to stay in Kal
the bar staff, the bed and the rooms. Excellent, we cannot fault it. We go to Kalgoorlie regularly on business and compared to many of the much more inferior motels the price is very competitive, sta ...
the bar staff, the bed and the rooms. Excellent, we cannot fault it. We go to Kalgoorlie regularly on business and compared to many of the much more inferior motels the price is very competitive, sta ...
Mr and Mrs W Sorensen
ID: 276
January 06, 2016
very very nice
would recommend to family and friends everything was clean and had a fresh feeling in the room and the bed was so comfortable
would recommend to family and friends everything was clean and had a fresh feeling in the room and the bed was so comfortable
Mr A. M. W. S.
ID: 1523
January 06, 2016
very very nice
would recommend to family and friends everything was clean and had a fresh feeling in the room and the bed was so comfortable
would recommend to family and friends everything was clean and had a fresh feeling in the room and the bed was so comfortable
John
ID: 277
January 05, 2016
Very good
Very comfortable bed!
Very comfortable bed!
Hayley
ID: 278
January 04, 2016
“Awesome”
The staff were really helpful. The Hotel was really nice. The breakfast was yum. I would recommend this Hotel to everyone. And I would definitely stay there again. If I was being extremely picky... ...
The staff were really helpful. The Hotel was really nice. The breakfast was yum. I would recommend this Hotel to everyone. And I would definitely stay there again. If I was being extremely picky... ...
Laury
ID: 279
January 04, 2016
Exceptional
One of the best I have stayed in
One of the best I have stayed in
Rob
ID: 280
January 03, 2016
The stay was OK but the proprty needs attention if you're hoping to keep charging the current rates
I've stayed at this property several times over the years from when it was new until last week. It is due for a makeover ASAP as many of the rooms (including the 2 bedroom apartment I stayed in) have many ... more
I've stayed at this property several times over the years from when it was new until last week. It is due for a makeover ASAP as many of the rooms (including the 2 bedroom apartment I stayed in) have many signs of wear and tear (paint lifting, paint missing, etc.)
Rob
ID: 1525
January 03, 2016
The stay was OK but the proprty needs attention if you're hoping to keep charging the current rates
I've stayed at this property several times over the years from when it was new until last week. It is due for a makeover ASAP as many of the rooms (including the 2 bedroom apartment I stayed in) have many ... more
I've stayed at this property several times over the years from when it was new until last week. It is due for a makeover ASAP as many of the rooms (including the 2 bedroom apartment I stayed in) have many signs of wear and tear (paint lifting, paint missing, etc.)
Geoff
ID: 281
January 02, 2016
Nice accomodation,central to Kalgoolie and Boulder
All staff were accomodating with requests and hotel was most suitable for our requirements Central pool area and secure car parking Central location too both Boulder and Kalgoolie, cinema a short 100 ...
All staff were accomodating with requests and hotel was most suitable for our requirements Central pool area and secure car parking Central location too both Boulder and Kalgoolie, cinema a short 100 ...
Tracey
ID: 282
January 02, 2016
“I'm disappointed we stayed there few times but this time we just felt the hotel needed much care”
The pool was dirty the gardens were so unkept the king bed had a big dip on the right side in the mattress. Oops please see above
The pool was dirty the gardens were so unkept the king bed had a big dip on the right side in the mattress. Oops please see above
Shayne Mowday
ID: 283
December 31, 2015
Very helpful and cooperative staff in a very comfortable, clean environment.
I have stayed in accommodation rated the same throughout Australia, Europe and the USA. I cannot fault my stay at the Rydges Kalgoorlie, it definitely lives up to its star rating whilst others mentioned in those places above have not. ... more
I have stayed in accommodation rated the same throughout Australia, Europe and the USA. I cannot fault my stay at the Rydges Kalgoorlie, it definitely lives up to its star rating whilst others mentioned in those places above have not. My room was clean, spacious and catered for my requirements. As mentioned the staff were impressive. The only criticism I have is that their guests' computer in the lobby needs to be attached to a printer for both personal and business use. The meals were reasonably priced and well presented. Overall a very pleasant experience and will definitely book in there again.
Shayne M.
ID: 1527
December 31, 2015
Very helpful and cooperative staff in a very comfortable, clean environment.
I have stayed in accommodation rated the same throughout Australia, Europe and the USA. I cannot fault my stay at the Rydges Kalgoorlie, it definitely lives up to its star rating whilst others mentioned in those places above have not. ... more
I have stayed in accommodation rated the same throughout Australia, Europe and the USA. I cannot fault my stay at the Rydges Kalgoorlie, it definitely lives up to its star rating whilst others mentioned in those places above have not. My room was clean, spacious and catered for my requirements. As mentioned the staff were impressive. The only criticism I have is that their guests' computer in the lobby needs to be attached to a printer for both personal and business use. The meals were reasonably priced and well presented. Overall a very pleasant experience and will definitely book in there again.
Selwyn Kurlansky
ID: 284
December 30, 2015
Had a very enjoyable stay over 4 nights... The pool area was fantastic
The reception staff were very friendly and helpful. The restaurant provided a good selection for breakfast and were happy to make to order. The bed was very comfortable and so was the room. Adequate facilities were provided. The room was ... more
The reception staff were very friendly and helpful. The restaurant provided a good selection for breakfast and were happy to make to order. The bed was very comfortable and so was the room. Adequate facilities were provided. The room was clean, but the carpet needs attention. The pool area was a highlight. The Rydges Kalgoorlie is the best place to stay, especially with children.
Selwyn K.
ID: 1529
December 30, 2015
Had a very enjoyable stay over 4 nights... The pool area was fantastic
The reception staff were very friendly and helpful. The restaurant provided a good selection for breakfast and were happy to make to order. The bed was very comfortable and so was the room. Adequate facilities were provided. The room was ... more
The reception staff were very friendly and helpful. The restaurant provided a good selection for breakfast and were happy to make to order. The bed was very comfortable and so was the room. Adequate facilities were provided. The room was clean, but the carpet needs attention. The pool area was a highlight. The Rydges Kalgoorlie is the best place to stay, especially with children.
T
ID: 285
December 29, 2015
“Christmas Break”
Maranda the masseuse was excellent she was so gifted & she went out of her way to show us around the town she should be a tour guide as well , the bar staff were all fab. The town was ... more
Maranda the masseuse was excellent she was so gifted & she went out of her way to show us around the town she should be a tour guide as well , the bar staff were all fab. The town was a ghost town pi ...
Elaine
ID: 286
December 29, 2015
Exceptional
Staff were really friendly
Staff were really friendly
Donna
ID: 287
December 27, 2015
“You won't be sorry staying here.”
Wonderful clean room, great bed, safe and quiet. Nice shower. Really nice place to stay. Restaurant and bar downstairs.
Wonderful clean room, great bed, safe and quiet. Nice shower. Really nice place to stay. Restaurant and bar downstairs.
M Rowe
ID: 288
December 24, 2015
Good rooms for the price.
Rooms are will insulated from noise and the beds are bloody comfy. Pool is lovely and sun beds are comfy for an afternoon relax. Restaurant was excellent and if you are a member of their rewards program everything in the ... more
Rooms are will insulated from noise and the beds are bloody comfy. Pool is lovely and sun beds are comfy for an afternoon relax. Restaurant was excellent and if you are a member of their rewards program everything in the restaurant are 20% off....bonus. Room air conditioners are a little noisy but it wasn't loud by any standard.
Kirsty
ID: 289
December 24, 2015
“Great value for money!”
Great staff, especially Jess on reception, who accommodated our request for a room change. Great value for money.
Great staff, especially Jess on reception, who accommodated our request for a room change. Great value for money.
M R.
ID: 1531
December 24, 2015
Good rooms for the price.
Rooms are will insulated from noise and the beds are bloody comfy. Pool is lovely and sun beds are comfy for an afternoon relax. Restaurant was excellent and if you are a member of their rewards program everything in the ... more
Rooms are will insulated from noise and the beds are bloody comfy. Pool is lovely and sun beds are comfy for an afternoon relax. Restaurant was excellent and if you are a member of their rewards program everything in the restaurant are 20% off....bonus. Room air conditioners are a little noisy but it wasn't loud by any standard.
Grahame
ID: 290
December 17, 2015
A 'Gold Star' Hotel
A three night break in the 'gold country' - it was 15 years ago since we last visited Kal. The Rydges was/is a good hotel - comfortable, clean, good dining (and agreeing to a 'simple, light meal' not ...
A three night break in the 'gold country' - it was 15 years ago since we last visited Kal. The Rydges was/is a good hotel - comfortable, clean, good dining (and agreeing to a 'simple, light meal' not ...
Basil
ID: 291
December 14, 2015
Great hotel
Fantastic hotel with almost 5 star amenities. Location was not so good and the bar and restaurant prices were a little over the top ($10.00 for a 330ml beer) and over $42.00 for a steak which was poor ...
Fantastic hotel with almost 5 star amenities. Location was not so good and the bar and restaurant prices were a little over the top ($10.00 for a 330ml beer) and over $42.00 for a steak which was poor ...
Paul
ID: 292
December 13, 2015
“would stay again”
Rooms where large. Couldn't get any food past 9.00pm
Rooms where large. Couldn't get any food past 9.00pm
Mjg
ID: 293
December 10, 2015
“Beat place to stay in Kalgoorlie by far”
The room is very comfortable, but the bathroom is soooooo good! The Spa bath is HUGE, plenty of room to stretch out in it, and the shower is very roomy too. I've stayed here several times and it is al ... more
The room is very comfortable, but the bathroom is soooooo good! The Spa bath is HUGE, plenty of room to stretch out in it, and the shower is very roomy too. I've stayed here several times and it is al ...
Emilie Parsons(Dean)
ID: 294
December 01, 2015
Mrs Parsons(Dean)
We stayed on our wedding night so I turn checked in at 1am receptionist was blatenly rude and rushed us in as "she had been waiting for us" we were promised an upgrade and when I asked about it she ... more
We stayed on our wedding night so I turn checked in at 1am receptionist was blatenly rude and rushed us in as "she had been waiting for us" we were promised an upgrade and when I asked about it she completely ignored me and continued to talk to my husband rudely
Emilie P.
ID: 1533
December 01, 2015
Mrs P.
We stayed on our wedding night so I turn checked in at 1am receptionist was blatenly rude and rushed us in as "she had been waiting for us" we were promised an upgrade and when I asked about it she ... more
We stayed on our wedding night so I turn checked in at 1am receptionist was blatenly rude and rushed us in as "she had been waiting for us" we were promised an upgrade and when I asked about it she completely ignored me and continued to talk to my husband rudely
Nick
ID: 295
November 29, 2015
Peaceful location; a 20 minute walk to town
A quick weekend visit only... Used as a base to explore Kalgoorlie, but we had our own transport. Free transfer to the train station, driven by the manager - excellent service!
A quick weekend visit only... Used as a base to explore Kalgoorlie, but we had our own transport. Free transfer to the train station, driven by the manager - excellent service!
Christopher
ID: 296
November 26, 2015
Okay
The room had a funny smell, sort of musty smell. The girl on the main desk had an attitude problem, maybe she was under pressure. She seemed to be working long hours, she was always there when we went ...
The room had a funny smell, sort of musty smell. The girl on the main desk had an attitude problem, maybe she was under pressure. She seemed to be working long hours, she was always there when we went ...
Ron
ID: 297
November 25, 2015
Could not have been more comfortable.
Spacious room. Good staff responses. Great pool.
Spacious room. Good staff responses. Great pool.
Adam
ID: 298
November 24, 2015
Stitched up with the food and beer
Room. Cost of food
Room. Cost of food
Michael W.
ID: 299
November 23, 2015
Business travel
Location, comfort and security. Staff were very helpful, room was very comfortable and well appointed. The location was perfect for my purposes as it was literally around the corner from where I neede ...
Location, comfort and security. Staff were very helpful, room was very comfortable and well appointed. The location was perfect for my purposes as it was literally around the corner from where I neede ...
Regis
ID: 300
November 20, 2015
Great stay! I wouldn't mind mine coming back
The swimming and the jacuzzi at the right temperature. Nothing
The swimming and the jacuzzi at the right temperature. Nothing
Linda
ID: 301
November 18, 2015
Rydges Kalgoorlie - Not Impressed
Bar and wait staff were great. Receptionist on check in rude and unhelpful. Property feels like management have just stopped caring. Gardens not mulched (simple thing to hide retic and improve appear ...
Bar and wait staff were great. Receptionist on check in rude and unhelpful. Property feels like management have just stopped caring. Gardens not mulched (simple thing to hide retic and improve appear ...
Glenn
ID: 302
November 17, 2015
Very pleasing.
Best spot in Kalgoorlie. Late check out appreciated. Room size very good. Small things can be improved.
Best spot in Kalgoorlie. Late check out appreciated. Room size very good. Small things can be improved.
Arthur
ID: 303
November 15, 2015
Room not very clean to start and after four days I don't think it saw a vacuum cleaner. Beeping reverse horns on work vehicles early in mornings not good. It's more like a fancy construction camp and ...
Room not very clean to start and after four days I don't think it saw a vacuum cleaner. Beeping reverse horns on work vehicles early in mornings not good. It's more like a fancy construction camp and ...
William
ID: 304
November 05, 2015
Great facilities poor service
Great facilities clean rooms. Breakfast staff un helpful. Food not replenished for later breakfast goers. Messages not passed to relevant people
Great facilities clean rooms. Breakfast staff un helpful. Food not replenished for later breakfast goers. Messages not passed to relevant people
Sandra Scott
ID: 305
November 01, 2015
Forgot to mention in my previous review, the bed and pillows are the BEST!! --great nights sleep. Sandra
Forgot to mention in my previous review, the bed and pillows are the BEST!! --great nights sleep. Sandra
philippe pearse
ID: 306
November 01, 2015
Hotel was lovely. Room huge and comfortable. Staff efficient and nice. Only downfall was the restaurant which was not good enough for the cost.
Hotel was lovely. Room huge and comfortable. Staff efficient and nice. Only downfall was the restaurant which was not good enough for the cost.
Jack Barnes
ID: 307
November 01, 2015
The restaurant is the pick of the bunch for Kalgoorlie hotels.
The restaurant is the pick of the bunch for Kalgoorlie hotels.
Rhys S
ID: 308
November 01, 2015
Great location, amazing room and immaculate service
Great location, amazing room and immaculate service
Debbie
ID: 309
October 27, 2015
Brilliant
The whole experience was amazing from the cleanliness of the rooms, the great service, wonderful meal and relaxing pool and spa.
The whole experience was amazing from the cleanliness of the rooms, the great service, wonderful meal and relaxing pool and spa.
Carl
ID: 310
October 25, 2015
Great place!
The beds and food (although pricey) are fantastic. Facilities are excellent. Great place to stop after a long drive.
The beds and food (although pricey) are fantastic. Facilities are excellent. Great place to stop after a long drive.
apartment
ID: 311
October 22, 2015
Nice, relaxing apartment.
Secure, friendly staff. Carpets were a little old and washer / dryer in apartment was difficult to use and very caused inconvenience.
Secure, friendly staff. Carpets were a little old and washer / dryer in apartment was difficult to use and very caused inconvenience.
Shirley
ID: 312
October 22, 2015
Good
pool surrounds very inviting. Bar service available there. Credit card surcharge.
pool surrounds very inviting. Bar service available there. Credit card surcharge.
apartment
ID: 313
October 22, 2015
Nice, relaxing apartment.
Secure, friendly staff. Carpets were a little old and washer / dryer in apartment was difficult to use and very caused inconvenience.
Secure, friendly staff. Carpets were a little old and washer / dryer in apartment was difficult to use and very caused inconvenience.
Alex
ID: 314
October 19, 2015
Nice sojourn with friends in a 2 bed apartment.
Great all round stay for the Gold Fields. Air conditioner didn't work but an acceptable solution was forthcoming.
Great all round stay for the Gold Fields. Air conditioner didn't work but an acceptable solution was forthcoming.
Gail
ID: 315
October 18, 2015
Good
Nice tv, large comfy room,nice bathroom. Room maintenance slack, sink tap. CHEAP toilet paper.
Nice tv, large comfy room,nice bathroom. Room maintenance slack, sink tap. CHEAP toilet paper.
MAUREEN
ID: 316
October 15, 2015
Nice woodsy oasis in Kalgoorlie
Tasty buffet - hotel is a little distant to shops, restaurants but that is also part of its charm. Nice woodsy feel with rooms staggered well to give the feel of separate living spaces with well lit p ...
Tasty buffet - hotel is a little distant to shops, restaurants but that is also part of its charm. Nice woodsy feel with rooms staggered well to give the feel of separate living spaces with well lit p ...
David
ID: 317
October 12, 2015
Classy spot
Large room Onsite restaurant. Lack of second chair for dining table in studio suite
Large room Onsite restaurant. Lack of second chair for dining table in studio suite
Di
ID: 318
October 12, 2015
As we only had a short stay - we were not in the Hotel much at all. Rooms were great, pool area is partially undercover and includes a spa (which is great on the hot summer days/nights. We didn't eat ... more
As we only had a short stay - we were not in the Hotel much at all. Rooms were great, pool area is partially undercover and includes a spa (which is great on the hot summer days/nights. We didn't eat ...
Robert
ID: 319
October 12, 2015
Good
Great restaurant
Great restaurant
Andrew
ID: 321
October 06, 2015
Nice for stopover
Lovely, clean room. Great amenities, reception staff were lovely. Not Rydges fault but across the road were a couple of dogs that barked constantly from 5am! Could do with more staff in dining room.
Lovely, clean room. Great amenities, reception staff were lovely. Not Rydges fault but across the road were a couple of dogs that barked constantly from 5am! Could do with more staff in dining room.
Lisa
ID: 323
October 06, 2015
love this place would not stay anywhere else. Staff awesome. spa luxury as
Amenities were second to none. The restaurant staff were so awesome and catered to our every need. Will definitely recommend to all friends. Nothing loves it all
Amenities were second to none. The restaurant staff were so awesome and catered to our every need. Will definitely recommend to all friends. Nothing loves it all
Raylene
ID: 324
October 02, 2015
Out of the Town Centre Peaceful.
I was fortunate enough to meet the Manager at the AHA Meeting I can see why he is in Hospitality he was very attentive. Our first night I was disappointed we did arrive a little late however we made s ... more
I was fortunate enough to meet the Manager at the AHA Meeting I can see why he is in Hospitality he was very attentive. Our first night I was disappointed we did arrive a little late however we made s ...
David
ID: 326
September 30, 2015
Probably the best in the town but more a 3 star hotel than 4.5
The room was large clean, well equipped and the bed comfortable. Reception Staff were welcoming and helpful. The iron leaked and ironing board broken. internet was available but you had to get the pas ...
The room was large clean, well equipped and the bed comfortable. Reception Staff were welcoming and helpful. The iron leaked and ironing board broken. internet was available but you had to get the pas ...
Noeleen
ID: 328
September 29, 2015
great
Everthing. Went for the Kal cup it would have been good to have a shuttle bus as we booked a taxi for 11.30 and it didn't come we had to drive
Everthing. Went for the Kal cup it would have been good to have a shuttle bus as we booked a taxi for 11.30 and it didn't come we had to drive
Ray
ID: 329
September 29, 2015
Great Stay
Rooms excellent, price is bit dearer because of Racing Round than normal but still very good value ,facilities very good ,staff very helpful ,food very good which made it a great weekend Thanks Rydges ...
Rooms excellent, price is bit dearer because of Racing Round than normal but still very good value ,facilities very good ,staff very helpful ,food very good which made it a great weekend Thanks Rydges ...
V. Gillard
ID: 330
September 28, 2015
Not what it used to be
Since opening I've stayed and dined at Rydes / The Broadwater on various occasions and spoke highly about my experience, however this instance was not so pleasurable. On arrival I've stood at reception for an extraordinarily long amount of time ... more
Since opening I've stayed and dined at Rydes / The Broadwater on various occasions and spoke highly about my experience, however this instance was not so pleasurable. On arrival I've stood at reception for an extraordinarily long amount of time before I was noticed at which time the 'reception' I recieved was far from welcoming, you could be forgiven for believing the young lady working had a preexisting issue towards me - not so I've never seen her before although I'm quietly confident that she made some judgements and misguided assumptions about me in an instance. I'd rang approximately a week before to get price and availability but did not book, on the night booking in the price was higher and there was no negotiation - I had to bring up registering for the small discount that I did receive and this was met with more obvious annoyance from the receptionist. I was standing in reception with money in my hand for about 20 - 30 mins while she attempted to put the transaction through, eventually she has rung another staff member at home to get direction on how to do this. Any information I did receive was not given out freely such as directions to the room or where to park, these are questions I've asked on my way out. There was no offer of any sort of package and once in the room I became aware I'd paid enough to get the breakfast the next day but this was never mentioned, the room had no toiletry items to speak of and housekeeping entered the room before the check out time and before we had checked out the next day. The room was fine and appeared clean but was in the back carpark corner where I'd never been assigned a room previously but I can understand how this could be necessary in regards to not booking and time of arrival. I can't recall a time that I have given negative feedback on any service previously but the feeling I walked away from the nearly hour long check inn with was not a good one which is a shame - hope this helps and I hope the receptionist was having a bad night and is usually a happier person.
V. G.
ID: 1535
September 28, 2015
Not what it used to be
Since opening I've stayed and dined at Rydes / The Broadwater on various occasions and spoke highly about my experience, however this instance was not so pleasurable. On arrival I've stood at reception for an extraordinarily long amount of time ... more
Since opening I've stayed and dined at Rydes / The Broadwater on various occasions and spoke highly about my experience, however this instance was not so pleasurable. On arrival I've stood at reception for an extraordinarily long amount of time before I was noticed at which time the 'reception' I recieved was far from welcoming, you could be forgiven for believing the young lady working had a preexisting issue towards me - not so I've never seen her before although I'm quietly confident that she made some judgements and misguided assumptions about me in an instance. I'd rang approximately a week before to get price and availability but did not book, on the night booking in the price was higher and there was no negotiation - I had to bring up registering for the small discount that I did receive and this was met with more obvious annoyance from the receptionist. I was standing in reception with money in my hand for about 20 - 30 mins while she attempted to put the transaction through, eventually she has rung another staff member at home to get direction on how to do this. Any information I did receive was not given out freely such as directions to the room or where to park, these are questions I've asked on my way out. There was no offer of any sort of package and once in the room I became aware I'd paid enough to get the breakfast the next day but this was never mentioned, the room had no toiletry items to speak of and housekeeping entered the room before the check out time and before we had checked out the next day. The room was fine and appeared clean but was in the back carpark corner where I'd never been assigned a room previously but I can understand how this could be necessary in regards to not booking and time of arrival. I can't recall a time that I have given negative feedback on any service previously but the feeling I walked away from the nearly hour long check inn with was not a good one which is a shame - hope this helps and I hope the receptionist was having a bad night and is usually a happier person.
Brendan
ID: 331
September 23, 2015
great place to stay
The stay at Ridges was great in every way. To far out of town to walk
The stay at Ridges was great in every way. To far out of town to walk
Soren O.
ID: 332
September 22, 2015
Very good
Very clean,good location big rooms and great staff. Would stay there again.
Very clean,good location big rooms and great staff. Would stay there again.
REIWA Training
ID: 333
September 21, 2015
Good
Training seminar 17/9/15 - staff helpful and accommodating, but had to ask for whiteboard (it was on EO), had to ask for more lunch plates (only 10 provided for over 20 pax)
Training seminar 17/9/15 - staff helpful and accommodating, but had to ask for whiteboard (it was on EO), had to ask for more lunch plates (only 10 provided for over 20 pax)
Reiwa T.
ID: 1537
September 21, 2015
Good
T. seminar 17/9/15 - staff helpful and accommodating, but had to ask for whiteboard (it was on EO), had to ask for more lunch plates (only 10 provided for over 20 pax)
T. seminar 17/9/15 - staff helpful and accommodating, but had to ask for whiteboard (it was on EO), had to ask for more lunch plates (only 10 provided for over 20 pax)
A Crichton-Browne
ID: 334
September 14, 2015
Great
1. When we checked in we were told a twin room was not available and we must not have requested it when booking. When we got to our room it was a twin. Receiption did not know which rooms were ... more
1. When we checked in we were told a twin room was not available and we must not have requested it when booking. When we got to our room it was a twin. Receiption did not know which rooms were twins. 2. The access on our second room key was not activated. We were locked out of our room and waited for more than 10 mins for someone to come to reception to activate the key. We went to the restraunt and asked everyone if they could help to find the receiptionist or help us themselves. They couldn't. The receptionist later said she was talking on the phone out the back and knew we were waiting.
A C.
ID: 1539
September 14, 2015
Great
1. When we checked in we were told a twin room was not available and we must not have requested it when booking. When we got to our room it was a twin. Receiption did not know which rooms were ... more
1. When we checked in we were told a twin room was not available and we must not have requested it when booking. When we got to our room it was a twin. Receiption did not know which rooms were twins. 2. The access on our second room key was not activated. We were locked out of our room and waited for more than 10 mins for someone to come to reception to activate the key. We went to the restraunt and asked everyone if they could help to find the receiptionist or help us themselves. They couldn't. The receptionist later said she was talking on the phone out the back and knew we were waiting.
Mel Wedgwood
ID: 335
September 13, 2015
THE RYDGES IN KALGOORLIE... EXCELLENT
Safe ,clean, very comfortable , good food, great value for money, and best of all wonderful staff.
Safe ,clean, very comfortable , good food, great value for money, and best of all wonderful staff.
Mikey43
ID: 336
September 13, 2015
Nice Comfortable Place To Stay At A Price
Plenty of parking. Spacious comfortable room and bathroom with great facilities. Comfortable king size bed and pillows. Nice (expensive) dinner, but did get 20% off by joining the Priority Guest Rewar ...
Plenty of parking. Spacious comfortable room and bathroom with great facilities. Comfortable king size bed and pillows. Nice (expensive) dinner, but did get 20% off by joining the Priority Guest Rewar ...
Mel W.
ID: 1541
September 13, 2015
THE RYDGES IN KALGOORLIE... EXCELLENT
Safe ,clean, very comfortable , good food, great value for money, and best of all wonderful staff.
Safe ,clean, very comfortable , good food, great value for money, and best of all wonderful staff.
linda
ID: 337
September 10, 2015
Lovely room and outlook, Great to get the card for discount in restaraunt., service in there was very slow. Tool 25 mins to have order taken and a further 40 mins to get meal and we had a reservation. ...
Lovely room and outlook, Great to get the card for discount in restaraunt., service in there was very slow. Tool 25 mins to have order taken and a further 40 mins to get meal and we had a reservation. ...
Margaret
ID: 338
September 04, 2015
Good
the bed is very comfortable. this is the 3rd time I have had breakfast and it will be the last. the hot food was cold and there was no selection on how you could have your eggs. seemingly they had ... more
the bed is very comfortable. this is the 3rd time I have had breakfast and it will be the last. the hot food was cold and there was no selection on how you could have your eggs. seemingly they had had ...
Gary
ID: 339
September 01, 2015
Enjoyable
Everything was nice. No hair cleaning products
Everything was nice. No hair cleaning products
Lisa Cole
ID: 340
August 26, 2015
Friendly, Clean & Accommodating
Stayed for 4 nights, bar service was great, room service prompt, reception well attended but at times a little busy. Nice private rooms. only a $10 taxi fare into the town center. Would recommend & stay again.
Stayed for 4 nights, bar service was great, room service prompt, reception well attended but at times a little busy. Nice private rooms. only a $10 taxi fare into the town center. Would recommend & stay again.
Lisa C.
ID: 1543
August 26, 2015
Friendly, Clean & Accommodating
Stayed for 4 nights, bar service was great, room service prompt, reception well attended but at times a little busy. Nice private rooms. only a $10 taxi fare into the town center. Would recommend & stay again.
Stayed for 4 nights, bar service was great, room service prompt, reception well attended but at times a little busy. Nice private rooms. only a $10 taxi fare into the town center. Would recommend & stay again.
Malcolm
ID: 341
August 23, 2015
Very satisfying.
Very satisfying.
Hanne
ID: 342
August 21, 2015
Saturday breakfast was a joke, no coffee, no hot water, no cups, burnt food on the buffet, all for only $30 !!?? Sunday a bit better, but not much
Saturday breakfast was a joke, no coffee, no hot water, no cups, burnt food on the buffet, all for only $30 !!?? Sunday a bit better, but not much
Chris
ID: 343
August 14, 2015
Great stay at Rydges Kalgoorlie.
Great self catering facilities and the bed was very comfortable.
Great self catering facilities and the bed was very comfortable.
Chris
ID: 1545
August 14, 2015
Great stay at Rydges Kalgoorlie.
Great self catering facilities and the bed was very comfortable.
Great self catering facilities and the bed was very comfortable.
Christopher
ID: 344
August 13, 2015
We had a delightful short stay and wished we had allowed for another night's stay.
We loved the self catering facilities and also the very comfortable bed.
We loved the self catering facilities and also the very comfortable bed.
deb
ID: 345
August 09, 2015
Quiet and comfortable
Large room, great spa, very clean and bright. Quiet location away from main area of town
Large room, great spa, very clean and bright. Quiet location away from main area of town
deb
ID: 346
August 08, 2015
Quiet and comfortable
Large room, great spa, very clean and bright. Quiet location away from main area of town
Large room, great spa, very clean and bright. Quiet location away from main area of town
Alison
ID: 347
August 03, 2015
Pleasant staff make all the difference.
I asked for a different room and was upgraded by a kind receptionist.
I asked for a different room and was upgraded by a kind receptionist.
Matthew T.
ID: 348
July 31, 2015
Review Rydges Kalgoorlie
Wonderful Bed. Good Service. Cleanliness. Smooth.
Wonderful Bed. Good Service. Cleanliness. Smooth.
Barbara
ID: 349
July 29, 2015
Still the best place to stay in Kalgoorlie
The desk and wait staff was superb - friendly and willing to do extra for guests. Parking and the overall location was secure and - mostly - quiet (barking dogs). The place is showing it's age and nee ...
The desk and wait staff was superb - friendly and willing to do extra for guests. Parking and the overall location was secure and - mostly - quiet (barking dogs). The place is showing it's age and nee ...
Tammy Robertson
ID: 350
July 23, 2015
Mostly great stay
Our room was nice as usual room service was good to if a bit on the non crispy side for the chips. Service at the front counter was great looked after us well thank you . The breaks was not ... more
Our room was nice as usual room service was good to if a bit on the non crispy side for the chips. Service at the front counter was great looked after us well thank you . The breaks was not so good wich I wrote in the hotel before we left they helped us out with that too thanks. A friend has said that you are already fixing that cost and food . Looking forward to staying there again
Tammy R.
ID: 1547
July 23, 2015
Mostly great stay
Our room was nice as usual room service was good to if a bit on the non crispy side for the chips. Service at the front counter was great looked after us well thank you . The breaks was not ... more
Our room was nice as usual room service was good to if a bit on the non crispy side for the chips. Service at the front counter was great looked after us well thank you . The breaks was not so good wich I wrote in the hotel before we left they helped us out with that too thanks. A friend has said that you are already fixing that cost and food . Looking forward to staying there again
Astrid Stephen
ID: 351
July 21, 2015
I have stayed at Rydges Kalgoorlie a few time now and this visit was by far the least satisfactory. The hotel room was far from Rydges normal standards. Items of concern, light globes that weren't working, spa bath not working, ... more
I have stayed at Rydges Kalgoorlie a few time now and this visit was by far the least satisfactory. The hotel room was far from Rydges normal standards. Items of concern, light globes that weren't working, spa bath not working, spa bath tap continually leaking resulting in wet bathroom floor, big stains on carpet looking gross. On the other hand staff were as usual very pleasant to deal with and helpful. On the matter of dining room, prices for breakfast are too expensive for the offer. Perhaps you should consider revising how you deal with breakfasts, either produce to order or reduce buffet prices.
Astrid S.
ID: 1549
July 21, 2015
I have stayed at Rydges Kalgoorlie a few time now and this visit was by far the least satisfactory. The hotel room was far from Rydges normal standards. Items of concern, light globes that weren't working, spa bath not working, ... more
I have stayed at Rydges Kalgoorlie a few time now and this visit was by far the least satisfactory. The hotel room was far from Rydges normal standards. Items of concern, light globes that weren't working, spa bath not working, spa bath tap continually leaking resulting in wet bathroom floor, big stains on carpet looking gross. On the other hand staff were as usual very pleasant to deal with and helpful. On the matter of dining room, prices for breakfast are too expensive for the offer. Perhaps you should consider revising how you deal with breakfasts, either produce to order or reduce buffet prices.
Helen
ID: 352
July 19, 2015
Don't stay here.
Bed. Attitude receptionist when asked if we could c another room..the room smelt of smoke. Dinner a complete disaster..First waitress very professional..unfortunatelt her shift ended. We were complete ...
Bed. Attitude receptionist when asked if we could c another room..the room smelt of smoke. Dinner a complete disaster..First waitress very professional..unfortunatelt her shift ended. We were complete ...
James
ID: 353
July 16, 2015
Okay
Charged addition of 1.5% for use of Visa card in final payment.
Charged addition of 1.5% for use of Visa card in final payment.
Mark Coles
ID: 354
July 14, 2015
Accommodation okay but a drop in services since my last visit.
The hotel itself is quite comfortable. Although a business trip, I used to enjoy being able to purchase a movie in the evening to watch with my wife, who accompanied me. This service is no longer available. There were 'showcase' ... more
The hotel itself is quite comfortable. Although a business trip, I used to enjoy being able to purchase a movie in the evening to watch with my wife, who accompanied me. This service is no longer available. There were 'showcase' movies on the television, but no indication on the program channels as to the movie titles or when they were due to start, and reception stated they had no moview program to give. So basically, you didn't know when the movie started or what was coming.This was really disappointing. We also booked a bottle of white wine on arrival from our long road trip, but when we arrived the wine was not there. Again disappointing. It appeared the place was somewhat understaffed, as although the staff tried their best, they seemed to be under pressure, with only one staff member on the desk in the evening (early evening). Although this is probably still the better hotel in town, it was dissapointing compared to what I have previously experienced at this hotel.
Mark C.
ID: 1551
July 14, 2015
Accommodation okay but a drop in services since my last visit.
The hotel itself is quite comfortable. Although a business trip, I used to enjoy being able to purchase a movie in the evening to watch with my wife, who accompanied me. This service is no longer available. There were 'showcase' ... more
The hotel itself is quite comfortable. Although a business trip, I used to enjoy being able to purchase a movie in the evening to watch with my wife, who accompanied me. This service is no longer available. There were 'showcase' movies on the television, but no indication on the program channels as to the movie titles or when they were due to start, and reception stated they had no moview program to give. So basically, you didn't know when the movie started or what was coming.This was really disappointing. We also booked a bottle of white wine on arrival from our long road trip, but when we arrived the wine was not there. Again disappointing. It appeared the place was somewhat understaffed, as although the staff tried their best, they seemed to be under pressure, with only one staff member on the desk in the evening (early evening). Although this is probably still the better hotel in town, it was dissapointing compared to what I have previously experienced at this hotel.
jill
ID: 355
July 13, 2015
Comfy with great bed
Spent 3 nights last week here. We had stayed at the Rydges in Brisbane and had enjoyed it so it was an obvious choice. Lovely comfortable room with beautiful bathroom, HUGE bath, hot shower and very c ...
Spent 3 nights last week here. We had stayed at the Rydges in Brisbane and had enjoyed it so it was an obvious choice. Lovely comfortable room with beautiful bathroom, HUGE bath, hot shower and very c ...
jill
ID: 356
July 13, 2015
Comfy with great bed
Spent 3 nights last week here. We had stayed at the Rydges in Brisbane and had enjoyed it so it was an obvious choice. Lovely comfortable room with beautiful bathroom, HUGE bath, hot shower and very c ...
Spent 3 nights last week here. We had stayed at the Rydges in Brisbane and had enjoyed it so it was an obvious choice. Lovely comfortable room with beautiful bathroom, HUGE bath, hot shower and very c ...
Mark & Ash
ID: 357
July 12, 2015
Beautiful room very comfortable bed great on suite
Beautiful room very comfortable bed great on suite
Peter
ID: 358
July 12, 2015
no response to email
poor communication ,due to function being held in dining room
poor communication ,due to function being held in dining room
Mark & Ash
ID: 359
July 11, 2015
Beautiful room very comfortable bed great on suite
Beautiful room very comfortable bed great on suite
Freo Freo
ID: 360
June 24, 2015
Very good stay
Only stayed one night but very comfortable & convenient location for us. Staff were very friendly and everything was to our satisfaction. Maybe one small point, had a room service meal of a hamburger ...
Only stayed one night but very comfortable & convenient location for us. Staff were very friendly and everything was to our satisfaction. Maybe one small point, had a room service meal of a hamburger ...
Lisa
ID: 361
June 24, 2015
awesome really awesome, great service, great rooms, great food. really enjoyed the stay thank you!!
FOOD SERVICE CLEAN ROOMS AND THE ROOMS WERE REALLY NICE AND BIG. NOTHING
FOOD SERVICE CLEAN ROOMS AND THE ROOMS WERE REALLY NICE AND BIG. NOTHING
Ian Fitzgerald
ID: 362
June 22, 2015
Business Trip
A very enjoyable stay again. Check-in could have been a bit smoother, checking n for 3 people and each charge out was done separately even though on the same card, this also caused delays at checkout. Restaurant very good, rooms ... more
A very enjoyable stay again. Check-in could have been a bit smoother, checking n for 3 people and each charge out was done separately even though on the same card, this also caused delays at checkout. Restaurant very good, rooms very good.
Ian F.
ID: 1553
June 22, 2015
Business Trip
A very enjoyable stay again. Check-in could have been a bit smoother, checking n for 3 people and each charge out was done separately even though on the same card, this also caused delays at checkout. Restaurant very good, rooms ... more
A very enjoyable stay again. Check-in could have been a bit smoother, checking n for 3 people and each charge out was done separately even though on the same card, this also caused delays at checkout. Restaurant very good, rooms very good.
Chris Dunlop
ID: 363
June 04, 2015
We think the hotel is good in all aspects except for the cost of the food in the restaurant. The room etc., is always clean and no complaints at all.
We think the hotel is good in all aspects except for the cost of the food in the restaurant. The room etc., is always clean and no complaints at all.
Chris D.
ID: 1555
June 04, 2015
We think the hotel is good in all aspects except for the cost of the food in the restaurant. The room etc., is always clean and no complaints at all.
We think the hotel is good in all aspects except for the cost of the food in the restaurant. The room etc., is always clean and no complaints at all.
Nicholas Parkinson-Bates
ID: 364
June 01, 2015
the best in kalgoorlie
the best in kalgoorlie
Shane Nani
ID: 365
May 28, 2015
I have been staying at your hotel for the past 8 month whilst on 2 to 3 day Business trips to Kalgoorlie and was disappointed to learn on my recent trip this week that you have ceased room service. This ... more
I have been staying at your hotel for the past 8 month whilst on 2 to 3 day Business trips to Kalgoorlie and was disappointed to learn on my recent trip this week that you have ceased room service. This will certainly make me think twice about staying at your hotel on future business trips as the convenience of room service to allow me to work in my room and maximize my time is extremely important to me.
Brett Thompson
ID: 366
May 28, 2015
first time customer
good food at restaurant with excellent service, room was spacious and well appointed but had several stains on the carpet- my only gripe.
good food at restaurant with excellent service, room was spacious and well appointed but had several stains on the carpet- my only gripe.
Brett T.
ID: 1557
May 28, 2015
first time customer
good food at restaurant with excellent service, room was spacious and well appointed but had several stains on the carpet- my only gripe.
good food at restaurant with excellent service, room was spacious and well appointed but had several stains on the carpet- my only gripe.
Shane N.
ID: 1559
May 28, 2015
I have been staying at your hotel for the past 8 month whilst on 2 to 3 day Business trips to Kalgoorlie and was disappointed to learn on my recent trip this week that you have ceased room service. This ... more
I have been staying at your hotel for the past 8 month whilst on 2 to 3 day Business trips to Kalgoorlie and was disappointed to learn on my recent trip this week that you have ceased room service. This will certainly make me think twice about staying at your hotel on future business trips as the convenience of room service to allow me to work in my room and maximize my time is extremely important to me.
Vanessa
ID: 367
May 27, 2015
Pleasant
Good clean facilities. Staff not overly keen to help. Could do with a few more manners
Good clean facilities. Staff not overly keen to help. Could do with a few more manners
Lisa Croft
ID: 368
May 25, 2015
17.05.15 - 20.05.15
The room was very comfortable and clean, and the bed was the most comfortable I have slept in, in fact I have just written to ask what make it was as I would like to buy that style of bed. ... more
The room was very comfortable and clean, and the bed was the most comfortable I have slept in, in fact I have just written to ask what make it was as I would like to buy that style of bed. Great spacious bathroom! The service of the staff was excellent.I spent 20 years in hospitality, and as such have fairly high expectations. They should all be commended, from breakfast staff through dinner staff and the front desk also very helpful. Only negative was the card keys don't work very well. Kind regards, Lisa Croft
Teaomarama
ID: 369
May 25, 2015
Awesome
Nothing
Nothing
Lisa C.
ID: 1561
May 25, 2015
17.05.15 - 20.05.15
The room was very comfortable and clean, and the bed was the most comfortable I have slept in, in fact I have just written to ask what make it was as I would like to buy that style of bed. ... more
The room was very comfortable and clean, and the bed was the most comfortable I have slept in, in fact I have just written to ask what make it was as I would like to buy that style of bed. Great spacious bathroom! The service of the staff was excellent.I spent 20 years in hospitality, and as such have fairly high expectations. They should all be commended, from breakfast staff through dinner staff and the front desk also very helpful. Only negative was the card keys don't work very well. Kind regards, Lisa C.
Jeremy
ID: 370
May 22, 2015
My home away from home
I've been staying at the Rydges Kalgoorlie twice a month for several months now. It's a great place to stay - the staff are very friendly and helpful, beds are comfortable and the rooms well appointed. The wifi works well ... more
I've been staying at the Rydges Kalgoorlie twice a month for several months now. It's a great place to stay - the staff are very friendly and helpful, beds are comfortable and the rooms well appointed. The wifi works well and the mini-bar is pretty good. The food in the restaurant is always good. They could change up the breakfast menu a bit, but if you are only there once, it's great. Definitely the place to stay in Kal!
Jeremy
ID: 1563
May 22, 2015
My home away from home
I've been staying at the Rydges Kalgoorlie twice a month for several months now. It's a great place to stay - the staff are very friendly and helpful, beds are comfortable and the rooms well appointed. The wifi works well ... more
I've been staying at the Rydges Kalgoorlie twice a month for several months now. It's a great place to stay - the staff are very friendly and helpful, beds are comfortable and the rooms well appointed. The wifi works well and the mini-bar is pretty good. The food in the restaurant is always good. They could change up the breakfast menu a bit, but if you are only there once, it's great. Definitely the place to stay in Kal!
Ken
ID: 371
May 17, 2015
Great Staff
Great Staff. Bed joined up to make one bed
Great Staff. Bed joined up to make one bed
David Finn
ID: 372
May 17, 2015
Room Service
The room & the servicing of the room were fine & to my expectations of a hotel & brand of this quality. However the meal service was poor, with no room service available. On the first few nights I ordered ... more
The room & the servicing of the room were fine & to my expectations of a hotel & brand of this quality. However the meal service was poor, with no room service available. On the first few nights I ordered and collected my meal from the restaurant & took it to my room. On the third night of my stay I invited some colleagues to dine with me at the hotel, when we requested a table we were told none were available, when a second member of the restaurant staff was asked if any tables were available one was immediately provided for us. On the fourth night of my stay I asked at the restaurant if I could dine in the restaurant again but I was informed none were available. So I asked if I could simply take my meal back to my room and consume it there, to be informed that that was against policy. I informed the staff member that I done just that on my first two nights and was informed that the policy had changed that week, I ate at another restaurant that night.
David F.
ID: 1565
May 17, 2015
Room Service
The room & the servicing of the room were fine & to my expectations of a hotel & brand of this quality. However the meal service was poor, with no room service available. On the first few nights I ordered ... more
The room & the servicing of the room were fine & to my expectations of a hotel & brand of this quality. However the meal service was poor, with no room service available. On the first few nights I ordered and collected my meal from the restaurant & took it to my room. On the third night of my stay I invited some colleagues to dine with me at the hotel, when we requested a table we were told none were available, when a second member of the restaurant staff was asked if any tables were available one was immediately provided for us. On the fourth night of my stay I asked at the restaurant if I could dine in the restaurant again but I was informed none were available. So I asked if I could simply take my meal back to my room and consume it there, to be informed that that was against policy. I informed the staff member that I done just that on my first two nights and was informed that the policy had changed that week, I ate at another restaurant that night.
Ken Archer
ID: 373
May 16, 2015
Well done Staff
This is the first time I've stayed at Th Rydges in Kalgoorlie i have always stayed at the Mecure / Ibis for the past 30 years for work, it was refreshing for the change of scenery of cause however the ... more
This is the first time I've stayed at Th Rydges in Kalgoorlie i have always stayed at the Mecure / Ibis for the past 30 years for work, it was refreshing for the change of scenery of cause however the staff made the difference pleasant, prompt of service,and well mannered. Well done to the training staff the reflection was quite evident thank you for a great stay you'll see ma next time i'm up Kind regards Ken
Simone Dempster
ID: 374
May 16, 2015
Very comfortable stay, although disappointed the spa didn't work
After a long day on the road, I settled in to a warm bath/spa. I had stayed here a few times before and not had the time to enjoy the spa. Unfortunately I'll have to wait until another time to ... more
After a long day on the road, I settled in to a warm bath/spa. I had stayed here a few times before and not had the time to enjoy the spa. Unfortunately I'll have to wait until another time to enjoy the bubbles! Apart from that, the bed is super comfy and the rooms are very quiet. Hospitality of staff varied - most were extremely welcoming and helpful. Unfortunately during our check-in one staff member was quite abrupt. When we asked about dinner in the restaurant she said "you won't get in, it's Mother's Day". Yes it was busy, but the restaurant staff squeezed us in and it wasn't a problem.
Simone D.
ID: 1567
May 16, 2015
Very comfortable stay, although disappointed the spa didn't work
After a long day on the road, I settled in to a warm bath/spa. I had stayed here a few times before and not had the time to enjoy the spa. Unfortunately I'll have to wait until another time to ... more
After a long day on the road, I settled in to a warm bath/spa. I had stayed here a few times before and not had the time to enjoy the spa. Unfortunately I'll have to wait until another time to enjoy the bubbles! Apart from that, the bed is super comfy and the rooms are very quiet. Hospitality of staff varied - most were extremely welcoming and helpful. Unfortunately during our check-in one staff member was quite abrupt. When we asked about dinner in the restaurant she said "you won't get in, it's Mother's Day". Yes it was busy, but the restaurant staff squeezed us in and it wasn't a problem.
Ken A.
ID: 1569
May 16, 2015
Well done Staff
This is the first time I've stayed at Th Rydges in Kalgoorlie i have always stayed at the Mecure / Ibis for the past 30 years for work, it was refreshing for the change of scenery of cause however the ... more
This is the first time I've stayed at Th Rydges in Kalgoorlie i have always stayed at the Mecure / Ibis for the past 30 years for work, it was refreshing for the change of scenery of cause however the staff made the difference pleasant, prompt of service,and well mannered. Well done to the training staff the reflection was quite evident thank you for a great stay you'll see ma next time i'm up Kind regards Ken
Justin F.
ID: 375
May 06, 2015
Best hotel in Kalgoorlie
Quality room fitout, spa bath and room service. Great stay again at Rydges Kalgoorlie you will not find a better place to stay for 600km it's that simple.
Quality room fitout, spa bath and room service. Great stay again at Rydges Kalgoorlie you will not find a better place to stay for 600km it's that simple.
Tim
ID: 376
May 04, 2015
2nd night of stay the shower lost hot water - needed to shower in a different room Phone in the room didnt work so was unable to call for room service or to enquire about the faulty shower. everytime i ... more
2nd night of stay the shower lost hot water - needed to shower in a different room Phone in the room didnt work so was unable to call for room service or to enquire about the faulty shower. everytime i stay at the rydges ihave something go wrong with the room, if it wasnt for the priority points i wouldnt stay here I dont recommend this hotel unless the person staying can gain reward points
Tim
ID: 1571
May 04, 2015
2nd night of stay the shower lost hot water - needed to shower in a different room Phone in the room didnt work so was unable to call for room service or to enquire about the faulty shower. everytime i ... more
2nd night of stay the shower lost hot water - needed to shower in a different room Phone in the room didnt work so was unable to call for room service or to enquire about the faulty shower. everytime i stay at the rydges ihave something go wrong with the room, if it wasnt for the priority points i wouldnt stay here I dont recommend this hotel unless the person staying can gain reward points
Stella
ID: 377
May 01, 2015
not pleasant
The bed. Spa very dirty and smelly. Bathroom lots if ants. Wine in room I was told will go in my total bill but it was called after I left and told I did not pay. I needed some cash ... more
The bed. Spa very dirty and smelly. Bathroom lots if ants. Wine in room I was told will go in my total bill but it was called after I left and told I did not pay. I needed some cash hotel did not hel ...
Barry Martin
ID: 378
April 28, 2015
The internet has not worked for months , this time there was a tv station that was frozen for the 4 days I was there and room service took a long time to deliver my dinner which was cold when ... more
The internet has not worked for months , this time there was a tv station that was frozen for the 4 days I was there and room service took a long time to deliver my dinner which was cold when I got it ...... I have stayed at this hotel a lot and I have not had an experience like this before ....hope it was a one off Also booked another stay before I left last time and asked for a particular block of rooms which I was told would not be a problem only to find when I return that it must have been a problem because I am now somewhere else
Barry M.
ID: 1573
April 28, 2015
The internet has not worked for months , this time there was a tv station that was frozen for the 4 days I was there and room service took a long time to deliver my dinner which was cold when ... more
The internet has not worked for months , this time there was a tv station that was frozen for the 4 days I was there and room service took a long time to deliver my dinner which was cold when I got it ...... I have stayed at this hotel a lot and I have not had an experience like this before ....hope it was a one off Also booked another stay before I left last time and asked for a particular block of rooms which I was told would not be a problem only to find when I return that it must have been a problem because I am now somewhere else
Santosh P.
ID: 379
April 23, 2015
mixed feelings
Clean, food, restaurant staff. Always stayed at the Rydges in Kal. This stay was not up to much. Cold water for 3 nights. On checkout, they could not give me an invoice. Food is good and so is the res ... more
Clean, food, restaurant staff. Always stayed at the Rydges in Kal. This stay was not up to much. Cold water for 3 nights. On checkout, they could not give me an invoice. Food is good and so is the res ...
Helen
ID: 380
April 19, 2015
Mum and Dad's night out
The bed. Long wait to receive menu. Long wait to order in the restaurant. Lucky we had wine;)
The bed. Long wait to receive menu. Long wait to order in the restaurant. Lucky we had wine;)
John M.
ID: 381
April 18, 2015
Golden accommodation
Staff informative and friendly, Comfortable and clean, facilities. Delightful and resting
Staff informative and friendly, Comfortable and clean, facilities. Delightful and resting
Annie Lou
ID: 382
April 16, 2015
Quiet retreat in the Goldfields
Peaceful location. Beautiful pool area. Plenty of parking. Super soft comfy bed, big TV. Studio room provides basic cooking and eating equipment. Great spa in a large bathroom. Don't be lateish for breakfast as it will mostly be finished! Friendly, ... more
Peaceful location. Beautiful pool area. Plenty of parking. Super soft comfy bed, big TV. Studio room provides basic cooking and eating equipment. Great spa in a large bathroom. Don't be lateish for breakfast as it will mostly be finished! Friendly, helpful staff.
Annie L.
ID: 1575
April 16, 2015
Quiet retreat in the Goldfields
Peaceful location. Beautiful pool area. Plenty of parking. Super soft comfy bed, big TV. Studio room provides basic cooking and eating equipment. Great spa in a large bathroom. Don't be lateish for breakfast as it will mostly be finished! Friendly, ... more
Peaceful location. Beautiful pool area. Plenty of parking. Super soft comfy bed, big TV. Studio room provides basic cooking and eating equipment. Great spa in a large bathroom. Don't be lateish for breakfast as it will mostly be finished! Friendly, helpful staff.
Stuohy
ID: 383
April 15, 2015
Very enjoyable and comfortable stay.
Lovely comfortable and quiet rooms. Safe locked parking for vehicles.
Lovely comfortable and quiet rooms. Safe locked parking for vehicles.
Stuohy
ID: 384
April 15, 2015
Very enjoyable and comfortable stay.
Lovely comfortable and quiet rooms. Safe locked parking for vehicles.
Lovely comfortable and quiet rooms. Safe locked parking for vehicles.
Lyndon
ID: 385
April 15, 2015
Good
I liked the rooms and how they were set out. Buffet breakfast not hot and it would be good to choose what type of eggs and cooked freshly. All other food was look warm, unless you are lucky enough to ... more
I liked the rooms and how they were set out. Buffet breakfast not hot and it would be good to choose what type of eggs and cooked freshly. All other food was look warm, unless you are lucky enough to ...
Tracey
ID: 386
April 12, 2015
Beautiful hotel rooms very spacious and very comfortable
The space Comfortable bed Spa bath big shower. Had missing cutlery And would have liked a few more teabags
The space Comfortable bed Spa bath big shower. Had missing cutlery And would have liked a few more teabags
Paul Albertani
ID: 387
April 10, 2015
Hits and Misses.
Hello We where happy to stay at Rydges as we had done the last time we stayed in Kalgoorlie also being a member of the SDA union we received a good discount. We had no probs with house keeping but ... more
Hello We where happy to stay at Rydges as we had done the last time we stayed in Kalgoorlie also being a member of the SDA union we received a good discount. We had no probs with house keeping but not a good experience when we first arrived. We checked in and due to our room being not ready we were offered drink vouchers for the bar area. But the two girls who where tidying up the bar wernt happy that we asked for a drink, as they were in a hurry to finish , so serving us was holding them up . But eventually we did get a drink and made for the seats next to the pool area so they could knock off. The only other miss was the cost per head of break fast , we thought it was a bit expensive considering what we paid for dinner that nite at another hotel.
Paul A.
ID: 1577
April 10, 2015
Hits and Misses.
Hello We where happy to stay at Rydges as we had done the last time we stayed in Kalgoorlie also being a member of the SDA union we received a good discount. We had no probs with house keeping but ... more
Hello We where happy to stay at Rydges as we had done the last time we stayed in Kalgoorlie also being a member of the SDA union we received a good discount. We had no probs with house keeping but not a good experience when we first arrived. We checked in and due to our room being not ready we were offered drink vouchers for the bar area. But the two girls who where tidying up the bar wernt happy that we asked for a drink, as they were in a hurry to finish , so serving us was holding them up . But eventually we did get a drink and made for the seats next to the pool area so they could knock off. The only other miss was the cost per head of break fast , we thought it was a bit expensive considering what we paid for dinner that nite at another hotel.
Julie
ID: 388
April 09, 2015
An oasis
Loved the feel, staff and luxury
Loved the feel, staff and luxury
Mandy
ID: 389
April 08, 2015
Good
Was a bit far out of town centre .
Was a bit far out of town centre .
Julie
ID: 390
April 08, 2015
A lovely Easter break in Kalgoorlie
The staff were very friendly, bathrooms were good and beds comfy. Walking distance to the town. Asked for extra towels and didn't get any :-(
The staff were very friendly, bathrooms were good and beds comfy. Walking distance to the town. Asked for extra towels and didn't get any :-(
Michael
ID: 391
April 06, 2015
Great food, comfy room
We arrived Good Friday when it was hard to find a hotel. The restaurant was closed but they had a limited room service available. After 3 weeks of travel the room service steak was the best meal I ...
We arrived Good Friday when it was hard to find a hotel. The restaurant was closed but they had a limited room service available. After 3 weeks of travel the room service steak was the best meal I ...
Willy
ID: 392
April 06, 2015
Great food, comfy room
We arrived Good Friday when it was hard to find a hotel. The restaurant was closed but they had a limited room service available. After 3 weeks of travel the room service steak was the best meal I had ...
We arrived Good Friday when it was hard to find a hotel. The restaurant was closed but they had a limited room service available. After 3 weeks of travel the room service steak was the best meal I had ...
Julian Cook
ID: 393
April 05, 2015
Great Alkl Round
Good location, fast check in and a room at short notice at a reasonable price. Didn't use the pool as the weather was not up to it, but it looked like a great place to relax. The restaurant food was ... more
Good location, fast check in and a room at short notice at a reasonable price. Didn't use the pool as the weather was not up to it, but it looked like a great place to relax. The restaurant food was good and the wine menu was also well chosen. The room was great with a large Jacuzzi.
Julian C.
ID: 1579
April 05, 2015
Great Alkl Round
Good location, fast check in and a room at short notice at a reasonable price. Didn't use the pool as the weather was not up to it, but it looked like a great place to relax. The restaurant food was ... more
Good location, fast check in and a room at short notice at a reasonable price. Didn't use the pool as the weather was not up to it, but it looked like a great place to relax. The restaurant food was good and the wine menu was also well chosen. The room was great with a large Jacuzzi.
FFH4500
ID: 394
April 01, 2015
Very Comfortable Stay
OMG the Pillows!!!! Best Pillows ever!!! Nice big Spa. No view.
OMG the Pillows!!!! Best Pillows ever!!! Nice big Spa. No view.
Catherine
ID: 395
March 30, 2015
Comfortable bed but that's about all.
Room size was good and small kitchenette excellent idea. The bed was comfortable and the room clean. The bathroom facilities were good and the spa, though not used, was a bonus. The price was good ...
Room size was good and small kitchenette excellent idea. The bed was comfortable and the room clean. The bathroom facilities were good and the spa, though not used, was a bonus. The price was good ...
Pamela
ID: 396
March 30, 2015
Good
it was very quiet. that the dining area was closed and there was hardly anywhere in Kalgoorlie to eat and we were not given any indication from staff of where we could get a meal.
it was very quiet. that the dining area was closed and there was hardly anywhere in Kalgoorlie to eat and we were not given any indication from staff of where we could get a meal.
Carmel
ID: 397
March 28, 2015
Good hotel to relax in Kalgoorlie
Resort style, pool lovely, good restaurant and bar. Happy hour a bonus.
Resort style, pool lovely, good restaurant and bar. Happy hour a bonus.
Michael Baker
ID: 398
March 18, 2015
Pleasant stay in Kalgoorlie
I found the Rydges a very pleasant place to stay at whilst in Kalgoorlie.very clean and very hospitable staff.Especaily the young woman named Miranda.Miranda went out of her way to make my 81year old mother feel very special during her ... more
I found the Rydges a very pleasant place to stay at whilst in Kalgoorlie.very clean and very hospitable staff.Especaily the young woman named Miranda.Miranda went out of her way to make my 81year old mother feel very special during her stay at the Rydges last weekend...So a BIG THANK YOU to Miranda.
Michael
ID: 399
March 18, 2015
Pleasant stay
A staff member named Miranda is an absolute asset to the hotel.
A staff member named Miranda is an absolute asset to the hotel.
Michael B.
ID: 1581
March 18, 2015
Pleasant stay in Kalgoorlie
I found the Rydges a very pleasant place to stay at whilst in Kalgoorlie.very clean and very hospitable staff.Especaily the young woman named Miranda.Miranda went out of her way to make my 81year old mother feel very special during her ... more
I found the Rydges a very pleasant place to stay at whilst in Kalgoorlie.very clean and very hospitable staff.Especaily the young woman named Miranda.Miranda went out of her way to make my 81year old mother feel very special during her stay at the Rydges last weekend...So a BIG THANK YOU to Miranda.
Damian Eynon-Willams
ID: 400
March 17, 2015
Issues
Disappointed that the Spa is constantly out of order. I always stay at the Rydges every few works when visiting Kalgoorlie and it is very rarely ever working. I attempted to change breakfast from a Monday morning to a Sunday ... more
Disappointed that the Spa is constantly out of order. I always stay at the Rydges every few works when visiting Kalgoorlie and it is very rarely ever working. I attempted to change breakfast from a Monday morning to a Sunday morning but told by staff (rudely) that this was not possible,. This was despite other friends staying in the hotel being allowed to do this. Breakfast has a good selection of items but the fresh coffee is always cold and the hot breakfast is never kept warm enough to make it a pleasure to eat. Rooms are always lovely however the jets on the spa bath are often not working properly.
Michael
ID: 401
March 17, 2015
Terrible service
Everything was too hard for the staff - made the stay unpleasant. Dirty plates and things left lying by the pool for almost 24 hours. Was a bit too far out of town as well.
Everything was too hard for the staff - made the stay unpleasant. Dirty plates and things left lying by the pool for almost 24 hours. Was a bit too far out of town as well.
Damian E.
ID: 1583
March 17, 2015
Issues
Disappointed that the Spa is constantly out of order. I always stay at the Rydges every few works when visiting Kalgoorlie and it is very rarely ever working. I attempted to change breakfast from a Monday morning to a Sunday ... more
Disappointed that the Spa is constantly out of order. I always stay at the Rydges every few works when visiting Kalgoorlie and it is very rarely ever working. I attempted to change breakfast from a Monday morning to a Sunday morning but told by staff (rudely) that this was not possible,. This was despite other friends staying in the hotel being allowed to do this. Breakfast has a good selection of items but the fresh coffee is always cold and the hot breakfast is never kept warm enough to make it a pleasure to eat. Rooms are always lovely however the jets on the spa bath are often not working properly.
Michael
ID: 402
March 16, 2015
Terrible service
Everything was too hard for the staff - made the stay unpleasant. Dirty plates and things left lying by the pool for almost 24 hours. Was a bit too far out of town as well.
Everything was too hard for the staff - made the stay unpleasant. Dirty plates and things left lying by the pool for almost 24 hours. Was a bit too far out of town as well.
ChezC
ID: 403
March 11, 2015
Reasonable accommodation . Restaurant expensive
Pillows were shockingly flat despite being king sized and check in staff member was a little abrupt.
Pillows were shockingly flat despite being king sized and check in staff member was a little abrupt.
Andrew
ID: 404
March 04, 2015
“I like it”
Good hotel, room clean and tidy, staff friendly and helpful, ideal stop off for a good rest before getting some kilometers in.
Good hotel, room clean and tidy, staff friendly and helpful, ideal stop off for a good rest before getting some kilometers in.
Phillip Kruger
ID: 405
March 03, 2015
Facilities: Modern; Value: Affordable; Service: Courteous; Cleanliness: Faultless; Just right
Facilities: Modern; Value: Affordable; Service: Courteous; Cleanliness: Faultless; Just right
Phillip
ID: 406
March 03, 2015
Facilities: Modern; Value: Affordable; Service: Courteous; Cleanliness: Faultless; Just right
Facilities: Modern; Value: Affordable; Service: Courteous; Cleanliness: Faultless; Just right
tonyles
ID: 407
March 03, 2015
Staff friendnesd. Large property and long way to cart luggage to room from carpark
Staff friendnesd. Large property and long way to cart luggage to room from carpark
Steve
ID: 408
March 03, 2015
Riggie diggie
Breakfast pretty average. Have to pay extra for better coffee. Pretty poor on hotels behalf
Breakfast pretty average. Have to pay extra for better coffee. Pretty poor on hotels behalf
Steve
ID: 1585
March 03, 2015
Riggie diggie
Breakfast pretty average. Have to pay extra for better coffee. Pretty poor on hotels behalf
Breakfast pretty average. Have to pay extra for better coffee. Pretty poor on hotels behalf
Patricia Edwards
ID: 409
March 02, 2015
Excellent Hotel
Was in Kalgoorlie for work and stayed at your hotel... it is so beautiful and the staff are so happy that if felt like a holiday!
Was in Kalgoorlie for work and stayed at your hotel... it is so beautiful and the staff are so happy that if felt like a holiday!
Patricia E.
ID: 1587
March 02, 2015
Excellent Hotel
Was in Kalgoorlie for work and stayed at your hotel... it is so beautiful and the staff are so happy that if felt like a holiday!
Was in Kalgoorlie for work and stayed at your hotel... it is so beautiful and the staff are so happy that if felt like a holiday!
Barry W.
ID: 410
February 15, 2015
Rydges Kalgoorlie
Meals Pool and Modern. Great
Meals Pool and Modern. Great
Jill
ID: 411
February 15, 2015
Don't like that members of the public are able to use the pool should be for house guests only.
Don't like that members of the public are able to use the pool should be for house guests only.
Jill
ID: 412
February 15, 2015
Very good
Don't like that members of the public are able to use the pool should be for house guests only.
Don't like that members of the public are able to use the pool should be for house guests only.
Jason Boyle
ID: 413
February 13, 2015
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Pristine; Facilities, pool, Perfect Nothing
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Pristine; Facilities, pool, Perfect Nothing
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