The hotel is well maintained m, rooms clean the staff extremely friendly. The onsite restaurant provided good food.

Well appointed rooms, quiet and peaceful with great security. Staff were very friendly and helpful this will be my choice of stays when visiting Kalgoorlie in the future.

I stayed 1 night on business. The accommodation was good and clean, no frills and to my expectation. Staff are attentive and interact well. I will back again next week.

The total says it all - very happy

Room 62 Carpet stains and generally the room had a lot of wear and tear showing. Our dinner was great and the breakfast was ok

Two weeks ago my husband I arrived at rydges in Kalgoorlie, which had been booked 3 weeks earlier, late in the evening and was told that our room was not ready. staff problems. we finally go into our room and there were no spare pillows. we stayed 3 nights, but housekeeping 'forgot' to service our room. other than the ants that were all over the counter top in the kitchenette, and no clean towels we left disappointed. we booked the third night after we booked in, but someone forgot to record the information, so we were locked out of our room on the second day. it seems that the right hand doesn't know what the left hand is doing. because we often stay at the Rydges in Kalgoorlie, we thought that we give it another go. so, I booked in again for Saturday night, arriving at 4.30. the room wasn't ready again! after a 3 1/2 hour drive and a long working week, to be given a towel and a drink voucher and asked to go and have a swim and wait for a phone call to let me know when my room would be ready, is really a bit too much. this may only be Kalgoorlie, but what sort of game are Rydges running. it is supposed to be a 4 star venue. I find the above experiences appalling, and am very disappointing in the poor organisation of the business. I am a manager in my line of work, and I would have been sacked if I had not delivered the basic staples to clients.

Good room, good value for money, enjoyed the pool, breakfast staff were friendly and helpful.

We stayed a night on our way from Esperance to Perth. We stayed in the King Deluxe Suite and could not fault the room. It was a lovely big room with a kitchenette that had a fridge, sink and microwave, plus all the cutlery and crockery you could need. The huge ensuite was well appointed, with a lovely big spa and seperate shower. The bed was comfy. We had free WIFI and Foxtel. The staff were very polite and helpful. It was away from the centre of Kalgoorlie, was in a really quiet area and we would highly recommend staying here. We would have loved to have stayed longer, but had to get home.

Had a lovely stay at this hotel. Staff were very friendly and the room service from the restaurant was amazing, a little cold but other then that it was all lovely

Had a Fabulous stay in a king deluxe room.Theses rooms are very generous in size with beautiful bathroom including a spa and all the basics are in a mini kitchenette.Look forward to staying here again some time soon.

Well appointed, comfortable room with easy parking. Fantastic food at the restaurant (risotto is amazing!), and we got an excellent rate including late checkout and breakfast. All round it was a wonderful stay!

Great place to stay - secure parking, clean modern rooms, and the menu Brilliant ribeye, helpful friendly staff, super comfy beds and bath is simply amazing - first choice stay in Kal - great value too when a quick join as a priority guest to save a few bucks.

Nice friendly staff, room great, heavy curtains make it nice and dark, comfy bed, great water pressure in the shower. Could probably do with some nicer towels etc. Some parts of the place are starting to show signs of wear and tear. Probably not far of needing a small makeover in parts. IE: Stains on carpet. But overall, good place. I would recommend if staying in Kalgoorlie. Would definitely stay again.

I have stayed in a number of hotels in Kalgoorlie and the Rydges is by far the best experience so far. Room was very clean and modern. The restaurant had good fast service and excellent meals.

Starting to get tired and looks like a Mining camp with spare beds in the breeze ways . 4 star is a stretch. Food is good .

I stayed at this hotel in Kalgoorlie when it was a Broadwater. After becoming Rydges it has started to look a little shabby in places. Most rooms have marks on carpets or marks on the ceilings from water damage. The swimming pool area is also extremely run down, which is a shame as it's a lovely area. The restaurant remains a star attraction and the food quality was high. Staff are also very pleasant. Just needs some TLC and the hotel would be back up and running. Also a little disappointed that some rooms the Sky News doesn't work.

Rubbish in reception. Rubbish in car park Don't think car park has been swept for years Gardens sub par and messy. Carpet dirty Rooms heading for disrepair Not suitable of Rydges quality hotel Staff very good

If new to wonderful Kalgoorlie Town and need to locate somewhere to stay, RYDGES Hotels & Resorts in Kalgoorlie will not disappoint. For example, I needed a change of microwave in my Room as I found the present one too difficult to use. Housekeeping removed the microwave and replaced it, no problem & with a smile to boot. Seriously, that good !

Went to Rydges for a weekend with 6 girlfriends...we had a great time but must admit the rooms were a bit tired...carpet was dirty and stained and I had to be moved from the first room as it smelt of mould and the carpet was lifting....the restaurant was excellent every one was extremely happy with breakfast and dinner..the staff at the desk especially Brittany were very accomodating except for one person who took it upon herself to tell us off at 10.00pm for excessive noise...the stero was turned off and we were quietly talking as we had been asked to tone it down approx an hour before....she was quite rude....we probably will not stay at Rydges again which is a shame but the rooms need a face lift

Booking for room was very easy online, early check in feature was good although we asked for extra towells and didnt recieve them. The staff were very friendly and inviting

Checked in at 11.00pm and check in was very smooth. Room very clean, nice and spacious. Staff very helpful and pleasant. Pool lovely. Overall we had a very pleasant stay. I would highly recommend your hotel.

I found the food in the restaurant ok,but nothing special. Also I felt a little rushed and not much in the way of ambience.

My room was never vacuumed during my whole stay I found one waiter in restaurant to be Very rude with no service experience The wi fi wasn't working my room smelt bad when I arrived I had to get windows opened in my room which took two days The washing machine in laundry was out of order and was taking money but not working I let staff know and nothing was done about it

the room was very good.

Rooms are always clean and the staff are good however, there needs to be a complete revamp of the rooms. We have been staying at Rydges for quite a few years and have noticed the deterioration of the rooms, dirty stained carpet, mirrors fixed with black duct tape, fly screens with holes, bad plumbing, leaks (toilet and taps). Also the reduction in what is offered to visitors in the room. This is an international chain of hotels and should be rated the same with all the same facilities. Sad to see the place being slowly rundown as we enjoy staying at the Rydges in Kalgoorlie.

The rooms were spacious, neat and clean. Disappointing that the bar doesn't open until 4pm considering how far out of town the hotel is. (They have a captured market.) The meal we ordered was simple and tasty. All the staff we had interactions with were friendly and helpful

Always stay at Rydges Kal due to great customer service and restaurant is exceptional.

The maintenance man never came back and tried to re-fix the flyscreen in room 78 when I was told he would but it was okay. It wasn't affecting me. Other than that, I already sent an e-mail to say the rooms were very good, except the toilet cistern wasn't fixed for my first night stay. Thank you.

From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.

From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.

Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.

Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.

Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.

Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.

I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us

I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us

Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.

Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.

The room unfortunately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.

The room unforutnately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.

Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.

Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.

great location, clean, great breakfast, quiet with a short walk to the main street

great location, clean, great breakfast, quiet with a short walk to the main street

Easy check in, spacious room, friendly staff, went the extra mile.