The hotel is well maintained m, rooms clean the staff extremely friendly. The onsite restaurant provided good food.

Well appointed rooms, quiet and peaceful with great security. Staff were very friendly and helpful this will be my choice of stays when visiting Kalgoorlie in the future.

I stayed 1 night on business. The accommodation was good and clean, no frills and to my expectation. Staff are attentive and interact well. I will back again next week.

The total says it all - very happy

Room 62 Carpet stains and generally the room had a lot of wear and tear showing. Our dinner was great and the breakfast was ok

Two weeks ago my husband I arrived at rydges in Kalgoorlie, which had been booked 3 weeks earlier, late in the evening and was told that our room was not ready. staff problems. we finally go into our room and there were no spare pillows. we stayed 3 nights, but housekeeping 'forgot' to service our room. other than the ants that were all over the counter top in the kitchenette, and no clean towels we left disappointed. we booked the third night after we booked in, but someone forgot to record the information, so we were locked out of our room on the second day. it seems that the right hand doesn't know what the left hand is doing. because we often stay at the Rydges in Kalgoorlie, we thought that we give it another go. so, I booked in again for Saturday night, arriving at 4.30. the room wasn't ready again! after a 3 1/2 hour drive and a long working week, to be given a towel and a drink voucher and asked to go and have a swim and wait for a phone call to let me know when my room would be ready, is really a bit too much. this may only be Kalgoorlie, but what sort of game are Rydges running. it is supposed to be a 4 star venue. I find the above experiences appalling, and am very disappointing in the poor organisation of the business. I am a manager in my line of work, and I would have been sacked if I had not delivered the basic staples to clients.

Good room, good value for money, enjoyed the pool, breakfast staff were friendly and helpful.

We stayed a night on our way from Esperance to Perth. We stayed in the King Deluxe Suite and could not fault the room. It was a lovely big room with a kitchenette that had a fridge, sink and microwave, plus all the cutlery and crockery you could need. The huge ensuite was well appointed, with a lovely big spa and seperate shower. The bed was comfy. We had free WIFI and Foxtel. The staff were very polite and helpful. It was away from the centre of Kalgoorlie, was in a really quiet area and we would highly recommend staying here. We would have loved to have stayed longer, but had to get home.

Had a lovely stay at this hotel. Staff were very friendly and the room service from the restaurant was amazing, a little cold but other then that it was all lovely

Had a Fabulous stay in a king deluxe room.Theses rooms are very generous in size with beautiful bathroom including a spa and all the basics are in a mini kitchenette.Look forward to staying here again some time soon.

Well appointed, comfortable room with easy parking. Fantastic food at the restaurant (risotto is amazing!), and we got an excellent rate including late checkout and breakfast. All round it was a wonderful stay!

Great place to stay - secure parking, clean modern rooms, and the menu Brilliant ribeye, helpful friendly staff, super comfy beds and bath is simply amazing - first choice stay in Kal - great value too when a quick join as a priority guest to save a few bucks.

Nice friendly staff, room great, heavy curtains make it nice and dark, comfy bed, great water pressure in the shower. Could probably do with some nicer towels etc. Some parts of the place are starting to show signs of wear and tear. Probably not far of needing a small makeover in parts. IE: Stains on carpet. But overall, good place. I would recommend if staying in Kalgoorlie. Would definitely stay again.

I have stayed in a number of hotels in Kalgoorlie and the Rydges is by far the best experience so far. Room was very clean and modern. The restaurant had good fast service and excellent meals.

Starting to get tired and looks like a Mining camp with spare beds in the breeze ways . 4 star is a stretch. Food is good .

I stayed at this hotel in Kalgoorlie when it was a Broadwater. After becoming Rydges it has started to look a little shabby in places. Most rooms have marks on carpets or marks on the ceilings from water damage. The swimming pool area is also extremely run down, which is a shame as it's a lovely area. The restaurant remains a star attraction and the food quality was high. Staff are also very pleasant. Just needs some TLC and the hotel would be back up and running. Also a little disappointed that some rooms the Sky News doesn't work.

Rubbish in reception. Rubbish in car park Don't think car park has been swept for years Gardens sub par and messy. Carpet dirty Rooms heading for disrepair Not suitable of Rydges quality hotel Staff very good

If new to wonderful Kalgoorlie Town and need to locate somewhere to stay, RYDGES Hotels & Resorts in Kalgoorlie will not disappoint. For example, I needed a change of microwave in my Room as I found the present one too difficult to use. Housekeeping removed the microwave and replaced it, no problem & with a smile to boot. Seriously, that good !

Went to Rydges for a weekend with 6 girlfriends...we had a great time but must admit the rooms were a bit tired...carpet was dirty and stained and I had to be moved from the first room as it smelt of mould and the carpet was lifting....the restaurant was excellent every one was extremely happy with breakfast and dinner..the staff at the desk especially Brittany were very accomodating except for one person who took it upon herself to tell us off at 10.00pm for excessive noise...the stero was turned off and we were quietly talking as we had been asked to tone it down approx an hour before....she was quite rude....we probably will not stay at Rydges again which is a shame but the rooms need a face lift

Booking for room was very easy online, early check in feature was good although we asked for extra towells and didnt recieve them. The staff were very friendly and inviting

Checked in at 11.00pm and check in was very smooth. Room very clean, nice and spacious. Staff very helpful and pleasant. Pool lovely. Overall we had a very pleasant stay. I would highly recommend your hotel.

I found the food in the restaurant ok,but nothing special. Also I felt a little rushed and not much in the way of ambience.

My room was never vacuumed during my whole stay I found one waiter in restaurant to be Very rude with no service experience The wi fi wasn't working my room smelt bad when I arrived I had to get windows opened in my room which took two days The washing machine in laundry was out of order and was taking money but not working I let staff know and nothing was done about it

the room was very good.

Rooms are always clean and the staff are good however, there needs to be a complete revamp of the rooms. We have been staying at Rydges for quite a few years and have noticed the deterioration of the rooms, dirty stained carpet, mirrors fixed with black duct tape, fly screens with holes, bad plumbing, leaks (toilet and taps). Also the reduction in what is offered to visitors in the room. This is an international chain of hotels and should be rated the same with all the same facilities. Sad to see the place being slowly rundown as we enjoy staying at the Rydges in Kalgoorlie.

The rooms were spacious, neat and clean. Disappointing that the bar doesn't open until 4pm considering how far out of town the hotel is. (They have a captured market.) The meal we ordered was simple and tasty. All the staff we had interactions with were friendly and helpful

Always stay at Rydges Kal due to great customer service and restaurant is exceptional.

The maintenance man never came back and tried to re-fix the flyscreen in room 78 when I was told he would but it was okay. It wasn't affecting me. Other than that, I already sent an e-mail to say the rooms were very good, except the toilet cistern wasn't fixed for my first night stay. Thank you.

From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.

From the initial booking request to the check out, the customer service team from the Kalgoorlie resort were amazing. The team were always smiling and welcoming. The rooms were clean and presented well but I would recommend getting those carpets cleaned a little more regularly, you can see there are a large amount of stains which isn't the most inviting for a resort as yours. Due to the customer service of the team, we will be returning patrons of your resorts in the near future.

Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.

Loved the rooms, loved the food, loved the location. You have an amazing bar manager / restaurant manager (a young gentleman) but have a terribly rude and unhelpful receptionist (short white hair). Tried to submit a VERY simple lunch (1 salad and 1 chicken salad) order 15 minutes past 8pm and no one was at reception. We waited around and she returned saying she was having her dinner and refused to accept the order. Very pedantic, rude in her manner and very unhelpful. Your restaurant / bar manager was extremely helpful, courteous and polite. He tried to help with the lunch order and was apologetic that he couldn't. That was all your receptionist had to do not be rude about it. We walked past her on several occasions after this and she refused to even acknowledge us. Not good customer service at all and she definitely ruined what would have been an outstanding stay over a simple $25 lunch order.

Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.

Having spent two separate nights at Rydges Kalgoorlie, I can confirm that the rooms were clean and the service excellent. There was no hesitation in providing me with a late checkout on the Friday morning which allowed me to complete some work in the room with no interruptions. Definitely noteworthy was Amanda's willingness to take me into the Kalgoorlie CBD on the Thursday night after she had finished her shift. After a tough day with power outages etc, she was still willing to go the extra mile. Thanks heaps and fantastic service Amanda.

I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us

I love staying at the Rydges in Kalgoorlie as they always make us feel welcomed and their beds are so comfy which is a really big thing for us

Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.

Everything was good except the reception lady upon my arrival was not friendly. The lady that did my check out was good.

The room unfortunately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.

The room unforutnately had many problems. However the next morning the general manager sorted this all out. I was very impressed with his attitude.

Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.

Secure parking and quick check-in/check-out in a modern building were refreshing features. The only minor inconvenience is getting bags up the stairs as there is no lift and it is about 15 minute walk to Hannan Street if you don't have a vehicle. However, the room and all other facilities provided were excellent.

great location, clean, great breakfast, quiet with a short walk to the main street

great location, clean, great breakfast, quiet with a short walk to the main street

Easy check in, spacious room, friendly staff, went the extra mile.

Easy check in, spacious room, friendly staff, went the extra mile.

We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For a regional hotel - Rydges Kalgoorlie is rather special!

We enjoyed our 5 nights in a very comfortable quiet room with easy access to parking. The hotel and restaurant staff were all friendly and very helpful. The NAIDOC week special menu at the restaurant was an added bonus. For a regional hotel - Rydges Kalgoorlie is rather special!

It was really good like it always is :) that's why we keep coming back

I have stayed in this hotel a lot over the last few years and I believe the standards have dropped considerably. It is the small details that make a hotel, things like having toilets that don't constantly run after flushing, having all of the lights work in your room, tv stations that aren't frozen on the same picture for months on end. There used to be better shower heads in the bathrooms but they have changed to water saving heads some time ago and the towels used to be thick a fluffy but they seem to have gone as well. 4 to 5 times that I have gone to the bar in the restaurant and they ran out of beer and or soft drink. Not something you would expect from a hotel claiming as many stars as this one. I stay in many hotels all over Australia and the world and this hotel while not being the worst I have stayed in it certainly is no longer the best, the only reason I continue to use this hotel is the wonderful staff and the efforts they go to to try and make my stay comfortable

I have stayed in this hotel a lot over the last few years and I beleive the standards have dropped considerably.It is the small details that make a hotel, things like having toilets that dont constantly run after flushing, having all of the lights work in your room, tv stations that arent frozen on the same picture for months on end. There used to be better shower heads in the bathrooms but they have changed to water saving heads some time ago and the towels used to be thick a fluffy but they seem to have gone as well. 4 to 5 times that I have gone to the bar in the restaurant and they ran out of beer and or soft drink. Not something you would expect from a hotel claiming as many stars as this one. I stay in many hotels all over australia and the world and this hotel while not being the worst I have stayed in it certainly is no longer the best, the only reason I continue to use this hotel is the wonderful staff and the efforts they go to to try and make my stay comfortable

Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for Elders and do long trips into the outback from Kalgoorlie. Sometimes hot dusty and exhausting. Rydges Kalgoorlie and its wonderful beds is what I look forward to returning to on those trips. Being a woman in this job i enjoy that taste of luxury when i get back into town. As I am a long standing priority member I often have a personalised note and a bottle of champagne or chocolate treat waiting in my room. Those special touches in this outback situation are very heartfelt and appreciated. The staff in Rydges, especially Amanda at reception are terrific to me. I use the online booking service. That is easy and effective. My only negative is the restaurant. The food and service is not up to the standard of the accommodation. I used to bring clients here but reluctant to do so now. Please look into what is happening there. All I wish to do after these trips is to arrive at Rydges unwind shower then walk to the restaurant for a nice meal. I do not want to get in the vehicle and drive into town for a meal. Other than that I love Rydges Kalgoorlie!

Rydges Kalgoorlie offers a professional accommodation experience. Friendly staff , spacious quiet rooms with beautiful beds. Secure parking with good sized parking area and bays. There is a welcoming pool area and relaxing spas in every room. I work for Elders and do long trips into the outback from Kalgoorlie. Sometimes hot dusty and exhausting. Rydges Kalgoorlie and its wonderful beds is what I look forward to returning to on those trips. Being a woman in this job i enjoy that taste of luxery when i get back into town. As I am a long standing priority member I often have a personalised note and a bottle of champagne or chocolate treat waiting in my room. Those special touches in this outback situation are very heartfelt and appreciated. The staff in Rydges, especially Amanda at reception are terrific to me. I use the online booking service. That is easy and effective. My only negative is the restaurant. The food and service is not up to the standard of the accommodation. I used to bring clients here but reluctant to do so now. Please look into what is happening there. All I wish to do after these trips is to arrive at Rydges unwind shower then walk to the restaurant for a nice meal. I do not want to get in the vehicle and drive into town for a meal. Other than that I love Rydges Kalgoorlie!

Rate is high for returning guests

Rate is high for returning guests

Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.

Only issue is lack of parking but staff great, facilities great. Would come back and recommend. Reception even ironed us a shirt when we arrived too early to check in.

Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.

Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.

Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. Restaurant food was good overall, the salmon parcel in particular was different and very nice. Steaks were nice but served with little sauce and with fatty chunks. Would still return to the restaurant if I was in Kalgoorlie. An issue with an incorrect item on the bill that was not picked up at the original time (was signed to room) but was then able to be resolved after the fact, and was handled very well by staff.

Great service at the hotel and restaurant. Bit of a wait at check out. Can do with more staff at peak hours.

Have been staying here for numerous occasions; surprised to find that there was no soap left in bathroom, and kettle in room had metallic flakes from heating element during this visit. Ended up not using kettle.

Check-in was organised via the company and no issues to check in which is always great. Unfortunately on the third day my room cards stopped working and had to be renewed but this was handled quickly by staff at reception. Restaurant food was good overall, the salmon parcel in particular was different and very nice. Steaks were nice but served with little sauce and with fatty chunks. Would still return to the restaurant if I was in Kalgoorlie. An issue with an incorrect item on the bill that was not picked up at the original time (was signed to room) but was then able to be resolved after the fact, and was handled very well by staff.

Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so being a vegetarian by choice I think I would have struggled with food if I would have stayed a bit longer . I did find people ordering food from other restaurants which was delivered in the hotel. The morning breakfast was OK but you would expect a larger spread if you were staying at an expensive hotel. I found it a bit odd that there was only one soap provided near washbasin and none in the bath area.Ironically I found a feedback from the previous guest in the welcome tray which had the similar feedback of having better rooms for the expensive cost. Colleagues who visit Kal had recommended the hotel as it seemed better than anything around

Stayed at Rydges Kalgoorlie for 2 nights . I stayed in a room with windows facing the road and it was a bit noisy as cars speed by .There was not much on the menu for non meat eaters so being a vegetarian by choice I think I would have struggled with food if I would have stayed a bit longer . I did find people ordering food from other restaurants which was delivered in the hotel. The morning breakfast was OK but you would expect a larger spread if you were staying at an expensive hotel. I found it a bit odd that there was only one soap provided near washbasin and none in the bath area.Ironically I found a feedback from the previous guest in the welcome tray which had the similar feedback of having better rooms for the expensive cost. Colleagues who visit Kal had recommended the hotel as it seemed better than anything around

Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!

Prompt, efficient service. Very apologetic as no power. Nice, clean & spacious room. Good dinner. Son in law got a dose of gastro from dinner!!!

BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.

BEST STAFF EVER,great food, lovely clean spacious rooms, secure parking, why stay anywhere else ?.

I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.

I found the Rydges Kalgoorlie to be great value with comfortable modern rooms, pleasant staff and good meals. I would happily recommend the Rydges Kalgoorlie to any of my work associates or friends traveling through the Goldfields region.

Room ok. Restaurant staff rude, poor service and not great food.

The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area for the kids were quite uncomfortable and one of the blankets had holes in it. I found being able to order a packed lunch for the following day made things much easier for us for our early start to Lake Ballard. Overall, we were happy with the hotel and all the staff were pleasant and helpful.

The rooms were very well appointed and it was useful having a washing machine, dryer and laundry detergent in the room. The bed in the main bedroom was very comfortable but the 2 extra beds put in the living area for the kids were quite uncomfortable and one of the blankets had holes in it. I found being able to order a packed lunch for the following day made things much easier for us for our early start to Lake Ballard. Overall, we were happy with the hotel and all the staff were pleasant and helpful.

Room ok. Restaurant staff rude, poor service and not great food.

The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.

The room was nice. Some more noise proofing would be good as I was easily woken by others in surrounding rooms.

The rooms and service was ok but room maintenance could have a little more attention.

The rooms and service was ok but room maintenance could have a little more attention.

Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean

Excellent staff very glad to be of help The room was very comfortable and the bed too , the carpet and the cushion on the chair were in need of a clean