Guest Reviews

View our verified guest reviews below for some examples of why we are one of the top rated hotels in and near Bankstown.

Rydges values honest feedback and encourages real reviews – welcome to our Verified Guest Review Finder.  Here you can quickly find out what guests are saying about Rydges Bankstown in real, authenticated reviews (good, bad, indifferent) written by our guests and Priority Guest Rewards members.

Let other ‘real’ people help plan your next trip!

Peter T.

Peter J T.

Hi you may take the fact that I am replying and doing this review as the highest compliment possible..! Your people did you proud and provided excellent help and service.. informative patient and friendly.. it meant a lot to me ... more

July 11, 2018

April S.


The customer service is excellent every time we visit Bankstown Rydges! From the time I book online to the time we check out! We always feel welcome at this hotel! The rooms are beyond expectations every time. The bedding is ... more

March 31, 2018


lovely and clean

would definitely stay again

March 19, 2018


Was an enjoyable stay!

Our stay was great there was a mix up with the rooms (’s fault) and they fixed it and also gave is free breakfast! The staff were amazingly nice and helpful and the hotel clean and tidy. Would definitely stay ... more

March 19, 2018

Highly R.

Excellent conference rooms and food

Attended a recent conference held at Rydges Bankstown. Staff very friendly, rooms comfortable, food for the conference was terrific. Well looked after

March 01, 2018


Rydges Bankstown

Love everytime we go Rydges! Customer service is on point Friendly, welcoming.. Rooms are clean, beds comfy.. Kids love it! Price is great sometimes u can get a bargain! The pool is great for the family to chill in especially ... more

February 09, 2018

Manal C.


Highly recommended Great service! hotel is very convenient! Plus I had the best sleep

January 30, 2018

Owen S.

Bar service was terrible

Never seen someone so non enthusiastic about there job, nor the ability to poor beer! Also ran out of glasses & had to reuse same glass. Room was comfy, breakfast busy but ok

November 07, 2017


Employees were rude

I have been here a couple of times and have had a good time. However this experience was different. The two employees that myself and my partner came into contact with were dry and rude. Working in customer service, I ... more

September 26, 2017

Rod Q. S.

If it was a personal trip I would not stay there

If I wanted to sleep in a single bed I would have booked one !

September 09, 2017

Minh N.

Not professional.

May 17, 2017

Peter F.

Peter F.

Asked for a wake up call did not receive

May 11, 2017

Mr A.

Mr. A

Excellent service!! Room clean but a bit small, toilet and bathroom clean, a little out dated though.. overall pleasant experience..

April 24, 2017


Good location for Western Suburbs

I have stayed at Rydges Bass H. a few times for a sporting event at Liverpool. Just a 15 min drive to Whitlam Centre (or Hospital if needed). Having the restaurant is great. Breakfast was a great range and meals ... more

April 12, 2017


Very good as always.

Welcoming friendly staff. Clean comfortable rooms, central location for getting around Sydney.

March 14, 2017


Business Stop Over

In general our stay was fine, there seems to be a few changes in policy and the way things are done now compared to previous times I have stayed at this hotel. Just happy that this time I could book ... more

March 12, 2017

M F.

Housekeeping was very inconsistent.

I have stayed at this motel many times for business. I like the access and location close to all the sites I work on, the staff are polite and attentive, however there are issues that need addressing. The cleaners of ... more

March 12, 2017

Belinda R.

Belinda R.

Taps dripped in both shower & sink. Shower nozzle could do with cleaning out so you get a decent shower

February 28, 2017