Guest Reviews

Have a look at what real people are saying about our hotel in Surry Hills.

Rydges Sydney Central encourages guests to provide honest feedback about their stays. Have a look at what people have to say about our hotel in Surry Hills using our Verified Guest Review Finder. Plan your stay with us based on advice from past guests.

Vivien Thomson

Very good, the staff were very supportive.

I have been staying at this hotel for over 3 years for business and have now found myself there on a personal level with my partner being very ill in hospital. Rydges have been great in trying to accommodate my ... more

November 20, 2016

Tim Blatch

a little underwhelming

Staff very good, hotel a little tired around the edges

November 18, 2016

Mike Simms

average

very noisy air conditioning unit, comfortable room, distinctly not impressed by an alarm going off out side my room at 4am. Restaurant was good food but noisy, but tried to charge me for drinks I did not have. Buffet hot ... more

November 12, 2016

Michael W

Professional, from check-in to check-out, and everything in between

Prompt, professional check in. Clean, modern room. Tasty room service.

November 06, 2016

Naomi

Some of our issues are nothing to do with the renovation.

We had several issues with the hotel. We were put in one of the renovated rooms. The air con was not working and it was pumping out warm air even though we had it on 16 degrees. The air in ... more

November 01, 2016

Nino

Great location, central to Sydney CBD & Darling Harbour

Staff were friendly & helpful. My son's were upset that the pool was unusable without notification.

October 31, 2016

ngahuia freed

Disappointed

I was so excited to be pampering myself and my 2 year old son to a night of luxury in a beautiful hotel room, I'm a full time single mother on a very tight budget so its a big deal ... more

October 23, 2016

Shane Ridgewell

No problems

Everything was fine except you need to fix the problem about calling the number for reservations after hours. I was kept waiting and told on check in that the number doesn't work after hours .

October 19, 2016

Tony Stocker

Very relaxing stay

Friendly and helpful staff. The bed was extremely comfortable. Breakfast was good. Disappointed the pool was not finished.

October 19, 2016

Venita Riordan

Room was not clean and was generally run down.

Staff were very pleasant and efficient. Facilities were good. Only negative was that the bathroom had not been cleaned properly and the furniture in the room was broken, tattered, stained or worn and it was due to these things, that ... more

October 10, 2016

Andrew Wooles

very good

Thank you for a good stay everything was to a great standard Heather was fantastic on reception

October 08, 2016

Paul maher

Good service, spacious room but noisy. Great location

The welcome was good and efficient. The rooms are always spacious but this one was noisy, next time I will ask for one over looking Elizabeth street or Albion street. We were looking back at an internal courtyard. The air ... more

October 07, 2016

Geoff

A comfortable stay

A very enjoyable and comfortable stay. The hotel is well appointed and is close to public transport. There are a lot of small eateries and restaurants in the vicinity of the hotel. Staff were welcoming and helpful.

October 01, 2016

Georgia

Overall our stay was great but check in was very disappointing.

We were very happy with our room. Breakfast was fantastic. Very disappointed to wait an hour for our room to be ready so we could not check in until 3pm. The lady at reception gave us some drink cards which ... more

October 01, 2016

Jason

Satisfactory experience

Room was clean. Check in and check out were polite and efficient. I like the hotel's drive to promote "going green" although like most hotels there doesn't seem to be any recycling. My only criticism is the gym: the multipurpose ... more

September 26, 2016

Dom

accessibility upgrades

The room i stayed it, room 341, needs it air conditioner fixed. The disabled lift to the front counter also needs upgrading as it couldn't lift the weight of myself and chair up the metre and a half. The disabled ... more

September 25, 2016

Louise

Some shortfalls in catering for children

We booked in as 1 adult & 3 children with Priority Guest Rewards Family Saver. On arrival at our room it contained 1 queen bed and a sofa bed not made up & 2 towels. We had to sort this ... more

September 24, 2016

Zoe Lines

Very Good.

Great sized room, loved the balcony. Quiet place to stay in the city.

September 19, 2016