Guest Reviews

Have a look at what real people are saying about our hotel in Surry Hills.

Rydges Sydney Central encourages guests to provide honest feedback about their stays. Have a look at what people have to say about our hotel in Surry Hills using our Verified Guest Review Finder. Plan your stay with us based on advice from past guests.

Virginia Mansel Lees

Big City Hotel = Good Service and Friendliness

We stayed in early December 2016 for a few days as I was attending a series of meetings. Although I knew the area I had never stayed there or needed to get around from this location. On my first afternoon ... more

January 03, 2017

glenn mckay

glenn mckay

After being given a red balloon voucher as a present with a bottle of bubbly on arrival we arrived at 11 am booked in have no problem with the room not ready as we were early , went shopping and ... more

December 21, 2016

P Challenger

Nice clean roomy accommodation

The room was nice and clean. Great size for a family. Close to the train station we will be back. Good price too. Great burgers just up the hill.

December 18, 2016

Debbie

The staff were fantastic, room was lovely, very noisy air conditioning return air grille

Room 618 needs the return air grille attending to so that other customers don't experience the same problem that we did. Other than that we were very happy with the hotel.

December 12, 2016

Joanne

Home away from home

I stay at Rydges Sydney Central on a very regular basis and it has become my home away from home - I look forward to heading to my room at the end of the day to relax. The recent refurbishment ... more

December 12, 2016

Jan Ellis

Friendly staff, comfortable room, good amenities

Someone had defecated in pool which we reported but were unable to use this facility. Disappointing as it was our 50th wedding anniversary. Management attended to problem but it meant facility couldn't be used.

December 12, 2016

Shez

The service was great and the deluxe rooms are spacious.

Overall, my partner and I had a wonderful experience. It was his bday so we were upgraded to a deluxe room and had a bottle of champagne waiting for us in our room. The only criticism I have is the ... more

December 06, 2016

TONI MCCUTCHEON

GREAT STAFF AND VERY HELPFUL OUR ROOM HAD A DISTINCT ODOUR AS YOU WALKED IN EITHER SMELLY CARPET OR THROUGH THE PLUMBING IN THE BATHROOM ONCE PAST THE BATHROOM YOU COULDNT SMELL IT BUT IT WAS PRETTY BAD AS YOU ... more

November 30, 2016

Vivien Thomson

Very good, the staff were very supportive.

I have been staying at this hotel for over 3 years for business and have now found myself there on a personal level with my partner being very ill in hospital. Rydges have been great in trying to accommodate my ... more

November 20, 2016

Tim Blatch

a little underwhelming

Staff very good, hotel a little tired around the edges

November 18, 2016

Mike Simms

average

very noisy air conditioning unit, comfortable room, distinctly not impressed by an alarm going off out side my room at 4am. Restaurant was good food but noisy, but tried to charge me for drinks I did not have. Buffet hot ... more

November 12, 2016

Michael W

Professional, from check-in to check-out, and everything in between

Prompt, professional check in. Clean, modern room. Tasty room service.

November 06, 2016

Naomi

Some of our issues are nothing to do with the renovation.

We had several issues with the hotel. We were put in one of the renovated rooms. The air con was not working and it was pumping out warm air even though we had it on 16 degrees. The air in ... more

November 01, 2016

Nino

Great location, central to Sydney CBD & Darling Harbour

Staff were friendly & helpful. My son's were upset that the pool was unusable without notification.

October 31, 2016

ngahuia freed

Disappointed

I was so excited to be pampering myself and my 2 year old son to a night of luxury in a beautiful hotel room, I'm a full time single mother on a very tight budget so its a big deal ... more

October 23, 2016

Shane Ridgewell

No problems

Everything was fine except you need to fix the problem about calling the number for reservations after hours. I was kept waiting and told on check in that the number doesn't work after hours .

October 19, 2016

Tony Stocker

Very relaxing stay

Friendly and helpful staff. The bed was extremely comfortable. Breakfast was good. Disappointed the pool was not finished.

October 19, 2016

Venita Riordan

Room was not clean and was generally run down.

Staff were very pleasant and efficient. Facilities were good. Only negative was that the bathroom had not been cleaned properly and the furniture in the room was broken, tattered, stained or worn and it was due to these things, that ... more

October 10, 2016