Guest Reviews

Rants, raves help guests plan future trips at our Southbank hotel

Rydges Southbank Townsville values its guests and appreciates honest feedback about their stays. We encourage visitors to use our Verified Guest Review Finder and share their experiences about their accommodation. Our Townsville hotel reviews are authentic and written by Priority Guest Rewards members as well as other travellers. Plan your next trip to Queensland using this advice from past guests:

Keith

Great value

Overall good , breakfast excellent , room good / fair as the complimentary biscuits had old coffee stains on the wrappers and more small drops on top bedding , the packet sugar was solid ( old ? ) The dinning ... more

February 29, 2016

Jason L

Great staff with great amenities with easy access to the sites of Townsville.

The Rydges Southbank Townsville is a good place to stay whether you are in the city for business or pleasure. The staff are top notch and are some of the friendliest and professional I have encountered. The room was well ... more

February 29, 2016

Kayleen Healing

amazing as always.

Very helpful staff. room was clean and perfect as usual. Great rates for loyal customers

February 28, 2016

Alesia

“Very good value for a short stay In Townsville.”

It was a clean room and nice hotel. The location was great getting into the town centre and to The Strand. It was also very close to a number of very nice dining establishments. The elevator... only ...

February 23, 2016

Maria

“Location was Awesome. Comfiest bed. Parts of the hotel are very dated.”

Location was a big plus. The room was lovely and clean. Bed was very comfy. The bathroom was clean The shower was great. The Air con was a little warm during the night. The undercover parking was a ...

February 22, 2016

Tenille

Good location friendly staff clean room.

Aircon in room 710 did not work properly.

February 22, 2016

Marjory

Good hotel in good location

Comfortable clean room and en suite bathroom. Helpful staff. Close to restaurants and the port. Good size room and close to the port for boats to Magnetic Island Close to the port for visits to ...

February 21, 2016

Emma

Pleasant

good location, staff friendly, clean. A little run down and old bathrooms.

February 14, 2016

Ian

“Ideal location. Taxis out front. Eateries a plenty.”

Convenient. Lots of alternative Restaurants. Well priced. Resturaunt closed for renos. Green vouchers could only be used for breakfast.

February 07, 2016

Caroline

Convenient location but very tired

While the hotel is conveniently located it doesn't have much else going for it. When I arrived to check in, I understand that it was a busy time, there were 8 other guests waiting to checkin and only 1 receptionist ... more

February 04, 2016

Bronwyn

Okay

Everything needed fixing.

February 02, 2016

Fred

Apart from the hotel being a bit tired, it is still a good place to stay and is good value.

Having stayed at the hotel a number of times before, I pretty much knew what to expect. I seem to get a room on a different side of the hotel each stay which is interesting at least. For some reason ... more

January 29, 2016

Danielle

“Great Stay!”

Lovely staff, great location, nice rooms, onsite parking. Bathroom could do with an upgrade

January 28, 2016

June

Comfy, great location, affordable!

Stayed for 2 nights as a couple. I'm pretty sure their idea of a queen size bed is different from mine (they gave us a double, I'm certain of that, even though they claimed it was a queen when I ... more

January 26, 2016

Anne

Disappointing

Excellent location with car park. Hotel run down, staff not welcoming. Rooms were tired and house keeping service patchy - some days, good, some days poor. Sheets and towels not changed everyday but, ...

January 26, 2016

Beverley

“Comfortable and safe with a homely feel.”

The beds were fantastic. Incredibly comfortable!! And the staff were friendly and very helpful.

January 17, 2016

Deborah

Good

Noisey water pipes.

January 11, 2016

Helen Riley

Our stay at Rydges was fabulous!

Dream beds are worth every cent. Linen & pillows were an excellent standard as well. I spent many hours in the pool & spa-wonderful indeed.

January 05, 2016