Always friendly, helpful staff and good coffee.

good place to stay, reasonably cheap, nice and clean and friendly staff with amenities all close by.

We love staying at Rydges Camperdown. Our rooms always large, clean and quiet. The location is great. Close to the city and restaurants in Newtown and Enmore.

very pleasant stay very friendly and hospitable staff

The staff make us so welcome and nothing is too much trouble. Whilst parts of the hotel may seem dated it is comfortable with everything we need in the big spacious rooms. We enjoy the location which is also close to some pretty good restaurant areas if you explore the area.

Happy with the cleanliness and comfort plus accessibility to shops, restaurants and work

Great location for Prince Alfred Hospital. Staff and service at reception and restaurant was excellent.

The room was more than I needed, and the location was an easy distance to the city. However the tea situation was terrible, and the menu in the restaurant could perhaps do with some revision.

Excellent facilities and staff extremely helpful, great place to stay, handy to just about everything in Sydney, central location.

Rooms are tired and need new carpet, paint and undated bathrooms. The heating/cooling has no temperature control - its either on or off. Room service burger was bad: small nasty tasting patty, dry bun, minimal other fillings. Burgers can be great, good, or merely average but its a long time since Ive tried an unpleasant tasting one. Breakfast: hot food barely warm, cold food uninspiring. I suspect this hotel banks on the fact it has a captive audience in visitors the Uni and the hospital to stay in business.

3rd floor room, feeling very tired and unloved. Old carpet, chipped paint, scratched and chipped cabinetry in the room, re-painted bath/shower which is chipped and cracked. Cheap, thin toilet paper. BUT....... clean (not smelly), nice comfortable bed, nice bath products (soap etc.), well stocked minibar. Good breakfast options available. No problems with the free wifi. Location is the asset for this hotel, and if it updated and felt more welcoming, I would definitely stay here again. At this stage I will shop around for other options next time I need a hotel in the area.

Customer service Is of the highest standard, I have never had a bad experience during my many years of staying here.

Chose to stay here as needed to be close to RPA hospital, which it is. Good secure parking, clean rooms (although dated, however not a problem for us), friendly staff on arrival and checking out, close to public transport into the city with a bus stop right outside the hotel. Would stay here again.

I would really recommend a stay at the rydges . The room was perfect with a nice view and very clean .

I stay at this Rydges on a regular basis, I keep coming back due to the customer service and great professional attitude of all the staff who do a great job.

ALWAYS ENJOY MY STAY AT CAMPERDOWN. JUST A QUERY ON MY PRIORITY GUEST REWARDS I STAYED 2 NIGHTS AT CAMPERDOWN 8, AND 9 APRIL BUT ON MY PRIORITY GUEST REWARDS IT ONLY HAS ME STAYING 1 NIGHT? PLEASE CONFIRM.

Very friendly helpful staff. Room was clean and lovely.

Not to clean and the place needs a major upgrade,

WE HAD FAMILY AT RPA HOSPITAL,WAS CLOSE TO THERE AND BUSES STOP RIGHT OUT THE FRONT FOR THE 412 BUS. COULDN"T FAULT HOW OUR ROOM WAS LOOKED AFTER EACH DAY AND RECEPTION STAFF WERE ALWAYS FRIENDLY AND HELPFUL. WOULD NOT HESITATE TO STAT THERE AGAIN . THANKYOU.

1. Failed to disclose visa surcharge and was defensive about it. 2. Failed to record our 5am wake up call. 3. Only one lift working, felt vulnerable on the sixth floor.

Ordered champagne on arrival. To arrive and check in, the lady behind the desk knew nothing about it. Go to our room which smelt like old mould, had exposed wires, one PowerPoint was faulty, broken glass in the fridge. Called down to reception again asking for my champagne I’d pre purchased.. car park is an absolute joke if you want parking in the basement. Tiny car parks, my only option was to park on the side and hope I wasn’t in anyone’s way.

Our stay was very good looking forward to our next one

Stayed for 4 nights in a spacious, well-equipped room with a fantastically comfortable bed. The buffet breakfast was a bit disapppointing - a bit too greasy - although there was, of course, cereal and fresh fruit. Staff were polite and helpful - moved us on arrival as we were next to a group of lads celebrating a bucks’ turn. The rate was very reasonable - I suppose because of the holiday period.

Every part of our stay was excellent, especially the staff. Only pity the restaurant was closed for evening meals on this particular week.

My family and I stayed I night in a family room and we loved it

Excellent staff catered to my every need, clean and comfortable room thank you

We came to Syd from Tassie for a concert just for one night. Location was easy to find and close to the bus route and Newtown eating area. Room was good for what we wanted, close to the city and comfortable. Beds were really nice! The only issue I had was that there wasn't any vegan options on the menu otherwise we would of eaten in the hotel. Also no option for soy milk for tea/coffee etc.

Our stay was very pleasant,lost a diamond ear ring down bathroom sink & it was recovered next day by maintenance man which was much appreciated, thank you so much

Enjoyed cleanliness and the bed linen was refreshing. The staff are gracious and attentive. The food was delicious. Thank you.

Motel is very old and very dated. Over priced rooms, half motel empty. Most guests are relatives of RPA patients, mostly pensioners, so way over priced for these people. A joke to charge guests for any parking. Meals are very poor and dear as poison. Builders making heaps of nose and smoking while fitting out new lift. No Good, No Warning of this when booking room. Old lifts are working very poorly. Your not in the centre of Sydney, but charge the same price for poor old smelly rooms. Staff were nice, but they understand that their motel is very second rate. Two star motel at its best. Wouldn’t recommend this motel to anyone. Pick your act up. I say & quick !!!!! Adam

We were only booked in for 1 night as our daughter was in RPA hospital, However we required a 2nd night & the Reception Lass juggled the other bookings around so that we could stay in the same room we were in. ( Much appreciated ) We are happy to recommend Rydges and will stay there again when necessary.

Close to RPA and Newtown. Clean rooms. Great view.

Excellent room and amenities

The staff at Rydges Camperdown were welcoming and friendly. Our room was clean with a view of the city. The hotel's location is close to public transport and a short walk to King Street, Newtown and its many restaurants. Rydges at Camperdown was also reasonably priced.

Disappointed with the poor service

rooms near the elevators are to noise over weekend period otherwise ok but would ask for a room not near the elevators

Value for price paid in Sydney. Very personable staff and wonderful restaurant staff - over and beyond. Room itself could use a revamp an bathroom could use an update and makeover. I will stay again.

Our room was comfortable and clean, close to where we had to be, bus stop right out the front was good . Meals were a bit expensive for what we had,overall it was good and we will stay there again

Location to RPA hospital is the most important reason we continue to stay. The hotel is in need of a make over but is comfortable and the staff treatment of us is great we have come to know them well and most helpful.

As noted, the motel is conveniently located close to the city, with city buses outside the entrance, comfortable rooms, a nice restaurant and bar, and extremely friendly and helpful staff, all for a reasonable price.

Our stay went well. We were able to book the accommodation we required. The member benefits were fantastic, late checkout without ridiculous cost. However, the negative is the cost of the rooms does not match the star ratings. Very overpriced for 3 star decor. Tired decor, bathrooms and furniture. Years past renovation time. Also charging $25.00 for parking underneath the building is very greedy. The parking underneath is disorganised and dangerous.

The hotel is poorly maintained it needs to have a change in management to see it's problem. I stayed 12 months ago and there are no changes

Initially my stay was for 1 night then I found out I was to have more tests at RPA (terminal illness etc) so I increased my stay to 4 nights and needed an extra so 5 in all. I could not fault it. I loved my room, you definitely put a smile on my face with the view which made my stay even better. I just felt compared to other hotels in the area and in Sydney that the parking was very hefty at $25 pn. I will be coming back in a few more weeks to do it all again.

Rooms are very good for age of the place. Love the restaurant. It's is a little pricey, but that is to be expected for Sydney

I found the room a very good size, plenty of room with king size bed plus table and chairs. Large windows allowed plenty of light, however view was not great out the back. The bathroom however was not good at all. The tiles around the taps had not been cut properly and there were quite large gaps around fawcet and taps that you could actually see into the wall. There was actually hair on the tile in the shower so cleaning was not done propertly. Shower curtain not appealing due to possibility of harbouring germs. The whole motel is extremely dated, even smells old in hallways, foyer etc. This motel is very convenient to where we wanted to go which was University of Sydney and we paid a very good price compared to other properties nearby so I am partly satisfied. It served a purpose but would never stay here if needed more than just overnight. Car parking is plenty and easily accessible.

Staff could not do enough for us. Very helpful and kind nothing was a problem. One particular cleaner was not good. Did not clean the rooms well and knocked on the doors early wanting to come in and clean well prior to check out time or at reasonable times when we stayed for five nights due to a sick family member in RPA. Close to the hospital and cafes

Met Bridget at check-in, what a fantastic asset to your business, she made us feel so welcome. The king room was sensational. Only stayed 2 nights but will definitely stay here again

Hi I think the queen bed/single bed room was good value for money, but your reception staff never once greeted or acknowledged us as we entered the building (except upon check-in when we were physically at the desk). A friend who dropped us there has worked in the hotel industry before - his comments were that there was not 'attention to detail' - for example, we had a new bar top on our bar that was still in plain wood not sanded or stained to attempt to match the existing unit. Carpet in our room was threadbare in places. Great view down parramatta road and I enjoyed having the facility to open the window. Bar area downstairs was great, as was the free drink voucher. Some 'finishing touches' - small things, e.g. having numbers of a uniform size on signs, etc. could all help. Can I suggest you enlisting my friend who is a hotelier consultant to improve on a few things? I'd be happy to supply his number to you.

People complain that the rooms are tired and old BUT they are big and spacious. They have all the amenities you could want. No complaints here

Great place to stay, it will be a regular visit for us. With a daughter at Sydney Uni it is so easy and comfortable. Great service, very welcoming.

handy location for uni and hospital , overpriced and badly in need of upgrading

friendly staff, comfy beds, pleasant atmosphere good location

Staff were friendly and rooms although dated, are clean.

Staff were friendly. The rooms were clean & tidy and the breakfast was delicious and a good variety to choose from.

My initial and subsequent stays have been great. Check-in is a breeze and the friendly and helpful staff make the experience memorable. This includes reception, bar, dining room and housekeeping staff. The rooms, although slightly dated, are clean, comfortable, with plenty of room. Location is perfect for Sydney University, Residential Colleges and RPA. Easy walking and great bus services are provided.

We weren't offered our welcome drink voucher when we checked in this time so we told the waiter at breakfast the next morning and he kindly agreed to make us a coffee - but we should not have needed to ask for it. The room was shabbier than we had last stay. Hot breakfast was cold and not worth $30 each.

Hotel was as advertised, easy to get to, parking was easy, but I never tried the underground option. Couple of minor niggles, the cable ducting at the windows was annoying as I kept kicking it as I stood at the window, and the cost of the breakfast seemed excessive at $24. I realise there are overheads but I doubt I could have eaten $24 worth of food given what was on offer. I will use the hotel again as those minor issues were not off-putting.

Very helpful staff and lovely to receive discount as my husband was undergoing cancer surgery nearby. We dined at the restaurant and the service and food were excellent.

Very helpful staff and lovely to receive discount as my husband was undergoing cancer surgery nearby. We dined at the restaurant and the service and food were excellent.

The room 608 was clean, neat and tidy. Good view of the city. Spacious.

The room 608 was clean, neat and tidy. Good view of the city. Spacious.

Being semi retired, I am doing a part time Uni Course at UTS. We always stop at Rydges Camperdown for the 3 day lecture blocks, as they really look after us and give us our favourite room. One thing that needs improving is the fresh fruit options for breakfast. It has now been cut back to a bowl of watermelon and rock melon blocks. There used to be a bigger variety years ago with bowls of peaches and prunes available as well. They do make the little smoothies sometimes, and that needs to be encouraged.

Having stayed recently at the Rydges Hotel in Canberra, Brisbane and World Square Sydney, i was looking forward to staying at your hotel. I had finished a business trip 7pm Friday night and instead of flying home I stayed an extra night at my own expense before flying home late Saturday morning. The tariff was moderate but frankly I would have paid a bit more for a better standard of decor/room condition. The room was tired with patched tiles in the bathroom and poor workmanship on repairs. the basin had been replaced recently but nothing else in the bathroom had been for several years (I did ask for a free standing shower but I was given a shower over a tub). The TV and bed worked fine, the Check-In staff were friendly and I appreciated the morning newspaper. Perhaps the best way I could put it is I am due to come to Sydney with my wife for a weekend away. we have events in the city but the price of hotels is much more expensive and thought the short distance from the city would offset the moderate tariff. I decided I would not book until after I had stayed at your hotel. Sadly I have decided that I will pay the extra to stay in the city. I understand this is not what you want to hear but you have asked for my feedback and while blunt, this is how I felt after staying in your hotel. If you refurbished your rooms and charged me $200 not $169 per night, would I pay the extra? Yes I would

Being semi retired, I am doing a part time Uni Course at UTS. We always stop at Rydges Camperdown for the 3 day lecture blocks, as they really look after us and give us our favourite room. One thing that needs improving is the fresh fruit options for breakfast. It has now been cut back to a bowl of watermelon and rock melon blocks. There used to be a bigger variety years ago with bowls of peaches and prunes available as well. They do make the little smoothies sometimes, and that needs to be encouraged.

I found the staff very polite and helpful the rooms were clean and well stocked

I found the staff very polite and helpful the rooms were clean and well stocked

Having stayed in Rydges hotels before and knowing their standards I was totally disappointed in this particular hotel. Tired rooms that smelled musty. Broken things such as the clothes line in the bathroom. A poor flushing toilet. Although the room was clean, it was difficult to look past the desperate need for maintenance that is required. Overall disappointing for the price and fro the brand that is normally associated with quality. The staff however were friendly and efficient.

Having stayed in Rydges hotels before and knowing their standards I was totally disappointed in this particular hotel. Tired rooms that smelled musty. Broken things such as the clothes line in the bathroom. A poor flushing toilet. Although the room was clean, it was difficult to look past the desperate need for maintenance that is required. Overall disappointing for the price and fro the brand that is normally associated with quality. The staff however were friendly and efficient.

Arrived and asked for another room due to the tired state of the first one. The second room was only better because it was roomier. Couldn't turn on the air conditioner because it was so noisy. Have stayed at this hotel before and over the years it has been getting worse - it's clear to see no money is being spent on keeping it maintained or clean. There were run marks from something in the lift. Staff were friendly and accommodating even though I felt like I was complaining. I get that they only work there and can't control the condition of the hotel. I wouldn't say the cost reflected the state of the hotel room/s. It wasn't that cheap and for $30 more we could have stayed in the city in a more modern and comfortable room. We were also then slugged another $25 for parking.

Room was not clean. Especially bathroom... not acceptable. Couldn't even have a cup of tea as the supply had not been topped up from previous guests. Would only recommend motel because of closeness to RPA hospital. What a shame people get ripped off when they are at there most vulnerable.

Rydges Camperdown is exceptionally convenient for city engagement. The rooms are comfortable and clean, if somewhat dated in decor and furnishings. The front desk staff are very helpful and polite. My wish would be for quieter air conditioning

Disappointing...I feel that I was exploited with the cost of room. I would only recommend hotel because of the closeness to the RPA hospital. Breakfast was ordinary and I was charged $25.00 and had to pay extra for coffee.

Disappointing...I feel that I was exploited with the cost of room. I would only recommend hotel because of the closeness to the RPA hospital. Breakfast was ordinary and I was charged $25.00 and had to pay extra for coffee.

Room was not clean. Expecially bathroom... not acceptable. Couldn't even have a cup of tea as the supply had not been topped up from previous guests. Would only recommend motel because of closeness to RPA hospital. What a shame people get ripped off when they are at there most vulnerable.

Front desk staff were amazing, we got into our room 4hrs early which was greatly appreciated as we had just arrived on an overnight flight. They were pleasant, helpful and kept us informed. Room was clean and beds comfortable, however the bathroom is in need of an upgrade. Grout on tiles was flaking away & discoloured.

As above - efficient check-in (I had done reservation on-line) so no fuss at reception with streamlined processes. Breakfast was very busy both days - no cereal bowls available both days!! - no one seemed to notice so I had to use a glass!! Some regular cleaning of the floor would overcome stickiness due to droplets of fruit juice - which seemed to be widespread. Bar service could be enhanced with serving of bar snacks on purchase. This should be standard for this type of hotel. But have to ask each time.

The reception and restaurant staff were very friendly. Our room was clean, the only problem is that there is no clock and the TV didn't well at all once it got warmed up. Thank you.

The reception and restaurant staff were very friendly. Our room was clean, the only problem is that there is no clock and the TV didn't well at all once it got warmed up. Thankyou.

As above - efficient checkin (I had done reservation on-line) so no fuss at reception with streamlined processes. Breakfast was very busy both days - no cereal bowls available both days!! - no one seemed to notice so I had to use a glass!! Some regular cleaning of the floor would overcome stickiness due to droplets of fruit juice - which seemed to be widespread. Bar service could be enhanced with serving of bar snacks on purchase. This should be standard for this type of hotel. But have to ask each time.

The hotel location and parking provides a niche for business travellers.

Very comfortable stay, although condition of motel in need of a revamp. Although there were a few items that were of neglect and needed attention, your very dutiful housekeeping obviously saw the notes I was preparing and had them fixed before I could return that afternoon.

The bar/restaurant manager went out of his way to ensure I was looked after. Check-in and check-out efficient.

The bar/restaurant manager went out of his way to ensure I was looked after. Check-in and check-out efficient.

Very comfortable stay, although condition of motel in need of a revamp. Although there were a few items that were of neglect and needed attention, your very dutiful housekeeping obviously saw the notes I was preparing and had them fixed before I could return that afternoon.

The staff are always friendly, & bend over backwards to help you if you need the help. Hotel is nice & clean, & although on a main road remains quite at the right times of night.

My partner had an appointment with specialist your Hotel was close to everything and we decided to stay an extra night to attend an event. The only thing I was a little confused about was I booked through a third party and was under the assumption my accomodation was to be $150.00 per night but was charged a different rate every night? This threw me a little when I paid the account. Everything else was very good, service was wonderful, staff arranged taxis for us, lent us an umbrella, helped us with directions,staff in the restaurant were pleasant. Even the housemaid on floor 7 was wonderful, she greeted us every morning asked after our day told us to make sure we come back and visit your Hotel again, we really found her lovely. My partner works in retail and she said she would hire the cleaner lovely customer service. My partner may have to attend RPA in the future and we will stay again, though we will book directly with you next time.

The staff are always friendly, & bend over backwards to help you if you need the help. Hotel is nice & clean, & although on a main road remains quite at the right times of night.

My partner had an appointment with specialist your Hotel was close to everything and we decided to stay an extra night to attend an event. The only thing I was a little confused about was I booked through a third party and was under the assumption my accomodation was to be $150.00 per night but was charged a different rate every night? This threw me a little when I paid the account. Everything else was very good, service was wonderful, staff arranged taxis for us, lent us an umberella, helped us with directions,staff in the resturant were pleasant. Even the housemaid on floor 7 was wonderful, she greeted us every morning asked after our day told us to make sure we come back and visit your Hotel again, we really found her lovely. My partner works in retail and she said she would hire the cleaner lovely customer service. My partner may have to attend rpa in the future and we will stay again, though we will book directly with you next time.

Overall the stays are good. Often room service trays are left outside room for over 24 hours before being collected. Bathrooms also need maintenance attention. Would be nice if there was variation in meals even if this was a weekly chefs choice. Breakfast is very basic but actual price is expensive. Staff are friendly and helpful, some exceed expectation. During winter the rooms were cold and the air conditioner wouldn't heat the room and needed a small heater

Was hapy enough with the stay, but extremely mad when I went to use my credit card today and found out your hotek took $1600 out of my account that it had no right to take! I have as such now missed out on flights home I was trying to book today and am extremely upset by what has been taken out of my account. I look forward to having this resolved ASAP so I can try and use my credit card again.

Overall the stays are good. Often room service trays are left outside room for over 24 hours before being collected. Bathrooms also need maintenance attention. Would be nice if there was variation in meals even if this was a weekly chefs choice. Breakfast is very basic but actual price is expensive. Staff are friendly and helpful, some exceed expectation. During winter the rooms were cold and the airconditioner wouldn't heat the room and needed a small heater

Was hapy enough with the stay, but extremely mad when I went to use my credit card today and found out your hotek took $1600 out of my account that it had no right to take! I have as such now missed out on flights home I was trying to book today and am extremely upset by what has been taken out of my account. I look forward to having this resolved ASAP so I can try and use my credit card again.

The hotel was very old and has not been maintained. The bathroom in room 721 was so old that the seal around the bath was worn away. The walls of the room has peeling paint and the

Always a pleasure to stay at hotel

Always a pleasure to stay at hotel

I found every thing good except the larger girl on the afternoon shift at the courtesy desk, she was rude and abrupt. I felt she was unapproachable and I wanted to speak to them on the counter as felt I wasn't able to discuss a problem I had. My father had taken ill while I was staying there and had to shorten my stay, I was so stressed that the girl wound be on in the morning to discuss this with that I hardly slept at all. Luck for me there was a lovely young lady and gentleman on the counter and they were so supportive and understanding of the situation. I always stay with Rydges and find the rooms clean and beds comfortable, I usually have breakfast but on this occasion being stressed I did not purchase breakfast. I plan on staying there again and hope the larger girl at the courtesy desk is either not on the shift or has learnt some customer service with a positive attitude.

We stayed the night before my surgery at road. Everything was perfect. I wasn't able to go home as planned so my husband went back and booked in for another night. They were very accomodating. The ability to leave the car there all day was fantastic.

We stayed the night before my surgery at road. Everything was perfect. I wasn't able to go home as planned so my husband went back and booked in for another night. They were very accomodating. The ability to leave the car there all day was fantastic.

Checkin staff were excellent and Food & Bev staff ok

We stayed here on a Saturday night to attend a function at the Australian Technology Park. The hotel shows its age and has basic facilities. However the rom was clean and fresh, as was the bathroom. The staff were friendly and obliging. It was a small taxi fare away from our function and heaps cheaper that the same type of accomodation in the city.

We stayed here on a Saturday night to attend a function at the Australian Technology Park. The hotel shows its age and has basic facilities. However the rom was clean and fresh, as was the bathroom. The staff were friendly and obliging. It was a small taxi fare away from our function and heaps cheaper that the same type of accomodation in the city.

Booked in short notice, but was a really nice stay and I was happily surprised by the large room size and the view, even from the non-city side. Staff were friendly and helpful. The only downside was the parking that felt like I was Pacman trying to evade ghosts while winding through an Operation! man's body in a large car. Was a relief to have parking though and it tested my driving skills. 10/10 would recommend and stay again.

I guess the first thing I noticed was the chewing gum (or what ever it was) on the floor of the lift. The front doors looked like they hadn't been cleaned for an age. Complete with dust, finger marks etc.

Good morning, Pamela and I had the pleasure of staying for 2 nights last week whilst she had some surgery and treatment at RPA. We really needed this to be as stress free as possible. We had spent a few hours travelling from Nowra on the south coast and were hoping to relax. Indeed...The whole Rydges process was seamless. Checking in was effortless and the room proved to be clean , spacious and functional. Special thanks to the young gentleman managing the restaurant, as he couldn't have been more obliging. He was attentive without smothering us, and his hospitality training and skills were obvious. Both Pamela and I have hospitality backgrounds, and found the time spent in the bar / restaurant really helped take the edge off an otherwise daunting day. After speaking to the restaurant manager, we joined up to the rewards program, enjoyed a lovely dinner and, as we were to return for the post surgery follow up this week, we didnt hesitate to re-book on checkout on the 31st August. Pamela even requested the same room for the stay on Sunday 4th September . It was reassuring to think we were coming back to familiar and predictable surroundings, as we will likely be returning to RPA repeatedly over the coming months We arrived Sunday night late, around 7pm , Pamela attempted check in, with a little difficulty, I put it down to being tired from travelling. Once it was done, we then went to book into restaurant only to find it wasn't open ... We are both vegetarian, and hadn't eaten since Breakfast, and were looking forward to relaxing with a meal before going to bed. Pamela was not fit to go out in the night air, so it was a bit frustrating. I did notice the restaurant operating hours in the room compendium. We found it odd that a major motel had no food available on a Sunday night , particularly as we were not close to many food outlets, but as I said, we should have checked. As a general note, we didn't feel as welcome on the second visit . Contrary to our first stay, the breakfast dining atmosphere was clinical and uninviting . Staff were busy behind the counters and interaction was minimal . The gentleman who attended to us on our first visit, came out to greet us and couldn't have been more helpful. On this occasion we were asked our room number and our selection from a distance, then left to it. I trust you will accept our few criticisms in good faith. As minor as they may seem, with the stresses of the reason for the visit to RPA, it had the potential to sway our decisions for future bookings. Overall we are likely to return and find the location very convenient Thank you Pamela and Ron .

I guess the first thing I noticed was the chewing gum (or what ever it was) on the floor of the lift. The front doors looked like they hadn't been cleaned for an age. Complete with dust, finger marks etc.

Good morning, Pamela and I had the pleasure of staying for 2 nights last week whilst she had some surgery and treatment at RPA. We really needed this to be as stress free as possible. We had spent a few hours travelling from Nowra on the south coast and were hoping to relax. Indeed...The whole Rydges process was seamless. Checking in was effortless and the room proved to be clean , spacious and functional. Special thanks to the young gentleman managing the restaurant, as he couldn't have been more obliging. He was attentive without smothering us, and his hospitality training and skills were obvious. Both Pamela and I have hospitality backgrounds, and found the time spent in the bar / restaurant really helped take the edge off an otherwise daunting day. After speaking to the restaurant manager, we joined up to the rewards program, enjoyed a lovely dinner and, as we were to return for the post surgery follow up this week, we didnt hesitate to re-book on checkout on the 31st August. Pamela even requested the same room for the stay on Sunday 4th September . It was reassuring to think we were coming back to familiar and predictable surroundings, as we will likely be returning to RPA repeatedly over the coming months We arrived Sunday night late, around 7pm , Pamela attempted check in, with a little difficulty, I put it down to being tired from travelling. Once it was done, we then went to book into restaurant only to find it wasn't open ... We are both vegetarian, and hadn't eaten since Breakfast, and were looking forward to relaxing with a meal before going to bed. Pamela was not fit to go out in the night air, so it was a bit frustrating. I did notice the restaurant operating hours in the room compendium. We found it odd that a major motel had no food available on a Sunday night , particularly as we were not close to many food outlets, but as I said, we should have checked. As a general note, we didn't feel as welcome on the second visit . Contrary to our first stay, the breakfast dining atmosphere was clinical and uninviting . Staff were busy behind the counters and interaction was minimal . The gentleman who attended to us on our first visit, came out to greet us and couldn't have been more helpful. On this occasion we were asked our room number and our selection from a distance, then left to it. I trust you will accept our few criticisms in good faith. As minor as they may seem, with the stresses of the reason for the visit to RPA, it had the potential to sway our decisions for future bookings. Overall we are likely to return and find the location very convenient Thank you Pamela and Ron .

Book in was over the phone and very easy. Great location. Close to transport. Nice restaurant. Air-conditioner control was broken.

It is annoying to find a kettle that can't be fitted under the sink tap to be filled and needing to use a cup. It is also annoying to find a kettle on the breakfast bar but the only available power point across the room and the glass shelf in the bathroom too small and fragile to support the kettle. Our third adult had little or no sleep in the trundle bed because the mattress springs clearly felt made it too uncomfortable. The undercover car parking is an important aspect for us and the staff were polite and helpful.

It is annoying to find a kettle that can't be fitted under the sink tap to be filled and needing to use a cup. It is also annoying to find a kettle on the breakfast bar but the only available power point across the room and the glass shelf in the bathroom too small and fragile to support the kettle. Our third adult had little or no sleep in the trundle bed because the mattress springs clearly felt made it too uncomfortable. The undercover car parking is an important aspect for us and the staff were polite and helpful.

The hotel needs refurbishment. Our room was clean, but some lights didn't work and the exhaust fan in the bathroom did not work. The AC is problematic and the temperature cannot be easily controlled. Currently it is not value for money. Would not recommend at present. We have stayed a few times and the rooms have had something wrong each time.

great location. Clean and tidy

The hotel needs refurbishment. Our room was clean, but some lights didn't work and the exhaust fan in the bathroom did not work. The AC is problematic and the temperature cannot be easily controlled. Currently it is not value for money. Would not recommend at present. We have stayed a few times and the rooms have had something wrong each time.

great location. Clean and tidy

the room we had 311 which was near the lifts was not sound proofed at all all you could hear was lift cables running the sound was constantly waking myself and my wife ( the night before Brain surgery)

the room we had 311 which was near the lifts was not sound proofed at all all you could hear was lift cables running the sound was constantly waking myself and my wife ( the night before Brain surgery)

As a regular because of medical reason , the rooms could do with a spruce up and the dining room menu needs to change occasionally.

I was quite disappointed with our room 408, there was mold in our shower, a Calcium or grim build up in the bath tub, the carpet was worn and dirty, the room was cold, the fire door next to our bedroom would bang all night and the room smelt like smoke, old stale smoke. The hairdryer kept falling off the wall, the toilet seat was broken and the wifi didn't work.