ID: 3649
September 09, 2018
Perfectly located, friendly staff, very clean, just a bit dated
Always friendly, helpful staff and good coffee.
Always friendly, helpful staff and good coffee.
ID: 3647
September 03, 2018
good place to stay
good place to stay, reasonably cheap, nice and clean and friendly staff with amenities all close by.
good place to stay, reasonably cheap, nice and clean and friendly staff with amenities all close by.
ID: 3609
July 23, 2018
Great location close to the city, buses, restaurants and large clean rooms.
We love staying at Rydges Camperdown. Our rooms always large, clean and quiet. The location is great. Close to the city and restaurants in Newtown and Enmore.
We love staying at Rydges Camperdown. Our rooms always large, clean and quiet. The location is great. Close to the city and restaurants in Newtown and Enmore.
ID: 3605
July 17, 2018
mr edward M.
very pleasant stay very friendly and hospitable staff
very pleasant stay very friendly and hospitable staff
ID: 3599
July 11, 2018
Great location, very functional, large room, restaurant looks plain but food excellent
The staff make us so welcome and nothing is too much trouble. Whilst parts of the hotel may seem dated it is comfortable with everything we need in the big spacious rooms. We enjoy the location which is also close ... more
The staff make us so welcome and nothing is too much trouble. Whilst parts of the hotel may seem dated it is comfortable with everything we need in the big spacious rooms. We enjoy the location which is also close to some pretty good restaurant areas if you explore the area.
ID: 3587
June 25, 2018
Mrs
Happy with the cleanliness and comfort plus accessibility to shops, restaurants and work
Happy with the cleanliness and comfort plus accessibility to shops, restaurants and work
ID: 3585
June 24, 2018
Mr m.
Great location for Prince Alfred Hospital. Staff and service at reception and restaurant was excellent.
Great location for Prince Alfred Hospital. Staff and service at reception and restaurant was excellent.
ID: 3583
June 17, 2018
Great location, friendly staff
The room was more than I needed, and the location was an easy distance to the city. However the tea situation was terrible, and the menu in the restaurant could perhaps do with some revision.
The room was more than I needed, and the location was an easy distance to the city. However the tea situation was terrible, and the menu in the restaurant could perhaps do with some revision.
ID: 3581
June 13, 2018
Mr
Excellent facilities and staff extremely helpful, great place to stay, handy to just about everything in Sydney, central location.
Excellent facilities and staff extremely helpful, great place to stay, handy to just about everything in Sydney, central location.
ID: 3579
June 07, 2018
Tired and shabby
Rooms are tired and need new carpet, paint and undated bathrooms. The heating/cooling has no temperature control - its either on or off. Room service burger was bad: small nasty tasting patty, dry bun, minimal other fillings. Burgers can be ... more
Rooms are tired and need new carpet, paint and undated bathrooms. The heating/cooling has no temperature control - its either on or off. Room service burger was bad: small nasty tasting patty, dry bun, minimal other fillings. Burgers can be great, good, or merely average but its a long time since Ive tried an unpleasant tasting one. Breakfast: hot food barely warm, cold food uninspiring. I suspect this hotel banks on the fact it has a captive audience in visitors the Uni and the hospital to stay in business.
ID: 3577
June 05, 2018
Good location, clean enough, but dingy and in need of an update
3rd floor room, feeling very tired and unloved. Old carpet, chipped paint, scratched and chipped cabinetry in the room, re-painted bath/shower which is chipped and cracked. Cheap, thin toilet paper. BUT....... clean (not smelly), nice comfortable bed, nice bath products ... more
3rd floor room, feeling very tired and unloved. Old carpet, chipped paint, scratched and chipped cabinetry in the room, re-painted bath/shower which is chipped and cracked. Cheap, thin toilet paper. BUT....... clean (not smelly), nice comfortable bed, nice bath products (soap etc.), well stocked minibar. Good breakfast options available. No problems with the free wifi. Location is the asset for this hotel, and if it updated and felt more welcoming, I would definitely stay here again. At this stage I will shop around for other options next time I need a hotel in the area.
ID: 3575
May 30, 2018
Great establishment
Customer service Is of the highest standard, I have never had a bad experience during my many years of staying here.
Customer service
Is of the highest standard, I have never had a bad experience during my many years of staying here.
ID: 3543
May 20, 2018
Good location
Chose to stay here as needed to be close to RPA hospital, which it is. Good secure parking, clean rooms (although dated, however not a problem for us), friendly staff on arrival and checking out, close to public transport into ... more
Chose to stay here as needed to be close to RPA hospital, which it is. Good secure parking, clean rooms (although dated, however not a problem for us), friendly staff on arrival and checking out, close to public transport into the city with a bus stop right outside the hotel. Would stay here again.
ID: 3541
May 13, 2018
Was very satisfied with the service during my stay . Staff was very welcoming and helpful .
I would really recommend a stay at the rydges . The room was perfect with a nice view and very clean .
I would really recommend a stay at the rydges . The room was perfect with a nice view and very clean .
ID: 3501
April 24, 2018
Absolutely wonderful! Great customer service.
I stay at this Rydges on a regular basis, I keep coming back due to the customer service and great professional attitude of all the staff who do a great job.
I stay at this Rydges on a regular basis, I keep coming back due to the customer service and great professional attitude of all the staff who do a great job.
ID: 3493
April 14, 2018
EXCELLENT STAFF
ALWAYS ENJOY MY STAY AT CAMPERDOWN. JUST A QUERY ON MY PRIORITY GUEST REWARDS I STAYED 2 NIGHTS AT CAMPERDOWN 8, AND 9 APRIL BUT ON MY PRIORITY GUEST REWARDS IT ONLY HAS ME STAYING 1 NIGHT? PLEASE CONFIRM.
ALWAYS ENJOY MY STAY AT CAMPERDOWN.
JUST A QUERY ON MY PRIORITY GUEST REWARDS
I STAYED 2 NIGHTS AT CAMPERDOWN 8, AND 9 APRIL BUT ON MY PRIORITY GUEST REWARDS IT ONLY HAS ME STAYING 1 NIGHT? PLEASE CONFIRM.
ID: 3492
April 12, 2018
Great stay
Very friendly helpful staff. Room was clean and lovely.
Very friendly helpful staff. Room was clean and lovely.
ID: 3491
April 01, 2018
adequate
Not to clean and the place needs a major upgrade,
Not to clean and the place needs a major upgrade,
ID: 3479
March 31, 2018
CONVENIENT AND REASONABLE COST
WE HAD FAMILY AT RPA HOSPITAL,WAS CLOSE TO THERE AND BUSES STOP RIGHT OUT THE FRONT FOR THE 412 BUS. COULDN"T FAULT HOW OUR ROOM WAS LOOKED AFTER EACH DAY AND RECEPTION STAFF WERE ALWAYS FRIENDLY AND HELPFUL. WOULD NOT ... more
WE HAD FAMILY AT RPA HOSPITAL,WAS CLOSE TO THERE AND BUSES STOP RIGHT OUT THE FRONT FOR THE 412 BUS. COULDN"T FAULT HOW OUR ROOM WAS LOOKED AFTER EACH DAY AND RECEPTION STAFF WERE ALWAYS FRIENDLY AND HELPFUL. WOULD NOT HESITATE TO STAT THERE AGAIN . THANKYOU.
ID: 3477
March 26, 2018
Average 3 things wrong.
1. Failed to disclose visa surcharge and was defensive about it. 2. Failed to record our 5am wake up call. 3. Only one lift working, felt vulnerable on the sixth floor.
1. Failed to disclose visa surcharge and was defensive about it.
2. Failed to record our 5am wake up call.
3. Only one lift working, felt vulnerable on the sixth floor.
ID: 3461
March 19, 2018
Over priced accomodation
Ordered champagne on arrival. To arrive and check in, the lady behind the desk knew nothing about it. Go to our room which smelt like old mould, had exposed wires, one PowerPoint was faulty, broken glass in the fridge. Called ... more
Ordered champagne on arrival. To arrive and check in, the lady behind the desk knew nothing about it. Go to our room which smelt like old mould, had exposed wires, one PowerPoint was faulty, broken glass in the fridge. Called down to reception again asking for my champagne I’d pre purchased..
car park is an absolute joke if you want parking in the basement. Tiny car parks, my only option was to park on the side and hope I wasn’t in anyone’s way.
ID: 3399
February 17, 2018
My stay
Our stay was very good looking forward to our next one
Our stay was very good looking forward to our next one
ID: 3352
January 19, 2018
Comfortable space in a great location
Stayed for 4 nights in a spacious, well-equipped room with a fantastically comfortable bed. The buffet breakfast was a bit disapppointing - a bit too greasy - although there was, of course, cereal and fresh fruit. Staff were polite and ... more
Stayed for 4 nights in a spacious, well-equipped room with a fantastically comfortable bed. The buffet breakfast was a bit disapppointing - a bit too greasy - although there was, of course, cereal and fresh fruit. Staff were polite and helpful - moved us on arrival as we were next to a group of lads celebrating a bucks’ turn. The rate was very reasonable - I suppose because of the holiday period.
ID: 3347
January 12, 2018
Very good accommodation
Every part of our stay was excellent, especially the staff. Only pity the restaurant was closed for evening meals on this particular week.
Every part of our stay was excellent, especially the staff.
Only pity the restaurant was closed for evening meals on this particular week.
ID: 3349
January 12, 2018
Very clean, and excllenct customer service
My family and I stayed I night in a family room and we loved it
My family and I stayed I night in a family room and we loved it
ID: 3329
December 20, 2017
Excellent stay thanks
Excellent staff catered to my every need, clean and comfortable room thank you
Excellent staff catered to my every need, clean and comfortable room thank you
ID: 3331
December 20, 2017
Good for a one night stay in Sydney
We came to Syd from Tassie for a concert just for one night. Location was easy to find and close to the bus route and Newtown eating area. Room was good for what we wanted, close to the city and ... more
We came to Syd from Tassie for a concert just for one night. Location was easy to find and close to the bus route and Newtown eating area. Room was good for what we wanted, close to the city and comfortable. Beds were really nice! The only issue I had was that there wasn't any vegan options on the menu otherwise we would of eaten in the hotel. Also no option for soy milk for tea/coffee etc.
ID: 3333
December 19, 2017
Hazel J.
Our stay was very pleasant,lost a diamond ear ring down bathroom sink & it was recovered next day by maintenance man which was much appreciated, thank you so much
Our stay was very pleasant,lost a diamond ear ring down bathroom sink & it was recovered next day by maintenance man which was much appreciated, thank you so much
ID: 3285
November 16, 2017
Easy
Enjoyed cleanliness and the bed linen was refreshing. The staff are gracious and attentive. The food was delicious. Thank you.
Enjoyed cleanliness and the bed linen was refreshing. The staff are gracious and attentive. The food was delicious. Thank you.
ID: 3283
October 20, 2017
Adam H.
Motel is very old and very dated. Over priced rooms, half motel empty. Most guests are relatives of RPA patients, mostly pensioners, so way over priced for these people. A joke to charge guests for any parking. Meals are very ... more
Motel is very old and very dated.
Over priced rooms, half motel empty.
Most guests are relatives of RPA patients, mostly pensioners, so way over priced for these people.
A joke to charge guests for any parking.
Meals are very poor and dear as poison.
Builders making heaps of nose and smoking while fitting out new lift. No Good, No Warning of this when booking room.
Old lifts are working very poorly.
Your not in the centre of Sydney, but charge the same price for poor old smelly rooms.
Staff were nice, but they understand that their motel is very second rate.
Two star motel at its best.
Wouldn’t recommend this motel to anyone.
Pick your act up. I say & quick !!!!!
Adam
ID: 3277
September 02, 2017
Happy with our stay.
We were only booked in for 1 night as our daughter was in RPA hospital, However we required a 2nd night & the Reception Lass juggled the other bookings around so that we could stay in the same room we ... more
We were only booked in for 1 night as our daughter was in RPA hospital, However we required a 2nd night & the Reception Lass juggled the other bookings around so that we could stay in the same room we were in. ( Much appreciated ) We are happy to recommend Rydges and will stay there again when necessary.
ID: 3193
July 16, 2017
Great place to stay!
Close to RPA and Newtown. Clean rooms. Great view.
Close to RPA and Newtown. Clean rooms. Great view.
ID: 3195
June 28, 2017
Efficient
Excellent room and amenities
Excellent room and amenities
ID: 3197
April 23, 2017
Our experience at Rydges Camperdown was very pleasant.
The staff at Rydges Camperdown were welcoming and friendly. Our room was clean with a view of the city. The hotel's location is close to public transport and a short walk to King Street, Newtown and its many restaurants. Rydges ... more
The staff at Rydges Camperdown were welcoming and friendly. Our room was clean with a view of the city.
The hotel's location is close to public transport and a short walk to King Street, Newtown and its many restaurants.
Rydges at Camperdown was also reasonably priced.
ID: 3199
April 17, 2017
Dr
Disappointed with the poor service
Disappointed with the poor service
ID: 3201
April 07, 2017
good but room to close to elevators too much noise
rooms near the elevators are to noise over weekend period otherwise ok but would ask for a room not near the elevators
rooms near the elevators are to noise over weekend period otherwise ok but would ask for a room not near the elevators
ID: 3203
March 19, 2017
Good value for Sydney stay
Value for price paid in Sydney. Very personable staff and wonderful restaurant staff - over and beyond. Room itself could use a revamp an bathroom could use an update and makeover. I will stay again.
Value for price paid in Sydney. Very personable staff and wonderful restaurant staff - over and beyond.
Room itself could use a revamp an bathroom could use an update and makeover. I will stay again.
ID: 3205
March 18, 2017
Comfortable and clean
Our room was comfortable and clean, close to where we had to be, bus stop right out the front was good . Meals were a bit expensive for what we had,overall it was good and we will stay there again
Our room was comfortable and clean, close to where we had to be, bus stop right out the front was good . Meals were a bit expensive for what we had,overall it was good and we will stay there again
ID: 3207
March 18, 2017
Satisfactory
Location to RPA hospital is the most important reason we continue to stay. The hotel is in need of a make over but is comfortable and the staff treatment of us is great we have come to know them well ... more
Location to RPA hospital is the most important reason we continue to stay.
The hotel is in need of a make over but is comfortable and the staff treatment of us is great we have come to know them well and most helpful.
ID: 3209
March 18, 2017
Convenient location, comfortable room, and extremely helpful staff
As noted, the motel is conveniently located close to the city, with city buses outside the entrance, comfortable rooms, a nice restaurant and bar, and extremely friendly and helpful staff, all for a reasonable price.
As noted, the motel is conveniently located close to the city, with city buses outside the entrance, comfortable rooms, a nice restaurant and bar, and extremely friendly and helpful staff, all for a reasonable price.
ID: 3211
March 13, 2017
Great member benefits
Our stay went well. We were able to book the accommodation we required. The member benefits were fantastic, late checkout without ridiculous cost. However, the negative is the cost of the rooms does not match the star ratings. Very overpriced ... more
Our stay went well. We were able to book the accommodation we required.
The member benefits were fantastic, late checkout without ridiculous cost.
However, the negative is the cost of the rooms does not match the star ratings.
Very overpriced for 3 star decor. Tired decor, bathrooms and furniture. Years past renovation time.
Also charging $25.00 for parking underneath the building is very greedy. The parking underneath is disorganised and dangerous.
ID: 3213
March 13, 2017
Tired and needs a good clean
The hotel is poorly maintained it needs to have a change in management to see it's problem. I stayed 12 months ago and there are no changes
The hotel is poorly maintained it needs to have a change in management to see it's problem. I stayed 12 months ago and there are no changes
ID: 3215
March 12, 2017
Excellent
Initially my stay was for 1 night then I found out I was to have more tests at RPA (terminal illness etc) so I increased my stay to 4 nights and needed an extra so 5 in all. I could ... more
Initially my stay was for 1 night then I found out I was to have more tests at RPA (terminal illness etc) so I increased my stay to 4 nights and needed an extra so 5 in all. I could not fault it. I loved my room, you definitely put a smile on my face with the view which made my stay even better. I just felt compared to other hotels in the area and in Sydney that the parking was very hefty at $25 pn. I will be coming back in a few more weeks to do it all again.
ID: 3217
March 12, 2017
Good service and friendly staff
Rooms are very good for age of the place. Love the restaurant. It's is a little pricey, but that is to be expected for Sydney
Rooms are very good for age of the place. Love the restaurant. It's is a little pricey, but that is to be expected for Sydney
ID: 3219
March 07, 2017
adequate for overnight stay but would not stay longer - 2 star
I found the room a very good size, plenty of room with king size bed plus table and chairs. Large windows allowed plenty of light, however view was not great out the back. The bathroom however was not good at ... more
I found the room a very good size, plenty of room with king size bed plus table and chairs. Large windows allowed plenty of light, however view was not great out the back. The bathroom however was not good at all. The tiles around the taps had not been cut properly and there were quite large gaps around fawcet and taps that you could actually see into the wall. There was actually hair on the tile in the shower so cleaning was not done propertly. Shower curtain not appealing due to possibility of harbouring germs. The whole motel is extremely dated, even smells old in hallways, foyer etc. This motel is very convenient to where we wanted to go which was University of Sydney and we paid a very good price compared to other properties nearby so I am partly satisfied. It served a purpose but would never stay here if needed more than just overnight. Car parking is plenty and easily accessible.
ID: 3221
March 06, 2017
Beautiful reception staff
Staff could not do enough for us. Very helpful and kind nothing was a problem. One particular cleaner was not good. Did not clean the rooms well and knocked on the doors early wanting to come in and clean well ... more
Staff could not do enough for us. Very helpful and kind nothing was a problem. One particular cleaner was not good. Did not clean the rooms well and knocked on the doors early wanting to come in and clean well prior to check out time or at reasonable times when we stayed for five nights due to a sick family member in RPA. Close to the hospital and cafes
ID: 3223
March 06, 2017
Great check-in. Friendly service. Lovely room
Met Bridget at check-in, what a fantastic asset to your business, she made us feel so welcome. The king room was sensational. Only stayed 2 nights but will definitely stay here again
Met Bridget at check-in, what a fantastic asset to your business, she made us feel so welcome. The king room was sensational. Only stayed 2 nights but will definitely stay here again
ID: 3225
March 06, 2017
Great location but the rooms are a bit tired
Hi I think the queen bed/single bed room was good value for money, but your reception staff never once greeted or acknowledged us as we entered the building (except upon check-in when we were physically at the desk). A friend ... more
Hi
I think the queen bed/single bed room was good value for money, but your reception staff never once greeted or acknowledged us as we entered the building (except upon check-in when we were physically at the desk). A friend who dropped us there has worked in the hotel industry before - his comments were that there was not 'attention to detail' - for example, we had a new bar top on our bar that was still in plain wood not sanded or stained to attempt to match the existing unit. Carpet in our room was threadbare in places. Great view down parramatta road and I enjoyed having the facility to open the window. Bar area downstairs was great, as was the free drink voucher. Some 'finishing touches' - small things, e.g. having numbers of a uniform size on signs, etc. could all help. Can I suggest you enlisting my friend who is a hotelier consultant to improve on a few things? I'd be happy to supply his number to you.
ID: 3227
March 06, 2017
Great hotel
People complain that the rooms are tired and old BUT they are big and spacious. They have all the amenities you could want. No complaints here
People complain that the rooms are tired and old BUT they are big and spacious. They have all the amenities you could want. No complaints here
ID: 3229
March 02, 2017
Easy, comfortable, convenient
Great place to stay, it will be a regular visit for us. With a daughter at Sydney Uni it is so easy and comfortable. Great service, very welcoming.
Great place to stay, it will be a regular visit for us. With a daughter at Sydney Uni it is so easy and comfortable. Great service, very welcoming.
ID: 3231
February 28, 2017
something from the past
handy location for uni and hospital , overpriced and badly in need of upgrading
handy location for uni and hospital , overpriced and badly in need of upgrading
ID: 3233
February 28, 2017
pleasant
friendly staff, comfy beds, pleasant atmosphere good location
friendly staff,
comfy beds,
pleasant atmosphere
good location
ID: 3235
February 28, 2017
Staff were friendly and rooms although dated, are clean.
Staff were friendly and rooms although dated, are clean.
ID: 3237
February 28, 2017
Very pleasant.
Staff were friendly. The rooms were clean & tidy and the breakfast was delicious and a good variety to choose from.
Staff were friendly. The rooms were clean & tidy and the breakfast was delicious and a good variety to choose from.
ID: 3239
February 28, 2017
Best location on Missenden Road
My initial and subsequent stays have been great. Check-in is a breeze and the friendly and helpful staff make the experience memorable. This includes reception, bar, dining room and housekeeping staff. The rooms, although slightly dated, are clean, comfortable, with ... more
My initial and subsequent stays have been great. Check-in is a breeze and the friendly and helpful staff make the experience memorable. This includes reception, bar, dining room and housekeeping staff. The rooms, although slightly dated, are clean, comfortable, with plenty of room. Location is perfect for Sydney University, Residential Colleges and RPA. Easy walking and great bus services are provided.
ID: 3241
February 24, 2017
Not nearly as good as previous stays.
We weren't offered our welcome drink voucher when we checked in this time so we told the waiter at breakfast the next morning and he kindly agreed to make us a coffee - but we should not have needed to ... more
We weren't offered our welcome drink voucher when we checked in this time so we told the waiter at breakfast the next morning and he kindly agreed to make us a coffee - but we should not have needed to ask for it. The room was shabbier than we had last stay. Hot breakfast was cold and not worth $30 each.
ID: 3243
February 22, 2017
Very good
Hotel was as advertised, easy to get to, parking was easy, but I never tried the underground option. Couple of minor niggles, the cable ducting at the windows was annoying as I kept kicking it as I stood at the ... more
Hotel was as advertised, easy to get to, parking was easy, but I never tried the underground option.
Couple of minor niggles, the cable ducting at the windows was annoying as I kept kicking it as I stood at the window, and the cost of the breakfast seemed excessive at $24. I realise there are overheads but I doubt I could have eaten $24 worth of food given what was on offer.
I will use the hotel again as those minor issues were not off-putting.
ID: 1363
January 04, 2017
Excellent stay in all regards.
Very helpful staff and lovely to receive discount as my husband was undergoing cancer surgery nearby. We dined at the restaurant and the service and food were excellent.
Very helpful staff and lovely to receive discount as my husband was undergoing cancer surgery nearby. We dined at the restaurant and the service and food were excellent.
ID: 2410
January 04, 2017
Excellent stay in all regards.
Very helpful staff and lovely to receive discount as my husband was undergoing cancer surgery nearby. We dined at the restaurant and the service and food were excellent.
Very helpful staff and lovely to receive discount as my husband was undergoing cancer surgery nearby. We dined at the restaurant and the service and food were excellent.
ID: 1357
December 20, 2016
One night at the Rydges Camperdown
The room 608 was clean, neat and tidy. Good view of the city. Spacious.
The room 608 was clean, neat and tidy. Good view of the city. Spacious.
ID: 2412
December 20, 2016
One night at the Rydges Camperdown
The room 608 was clean, neat and tidy. Good view of the city. Spacious.
The room 608 was clean, neat and tidy. Good view of the city. Spacious.
ID: 1341
December 13, 2016
Another Uni stopover at Rydges Camperdown
Being semi retired, I am doing a part time Uni Course at UTS. We always stop at Rydges Camperdown for the 3 day lecture blocks, as they really look after us and give us our favourite room. One thing that ... more
Being semi retired, I am doing a part time Uni Course at UTS. We always stop at Rydges Camperdown for the 3 day lecture blocks, as they really look after us and give us our favourite room.
One thing that needs improving is the fresh fruit options for breakfast. It has now been cut back to a bowl of watermelon and rock melon blocks. There used to be a bigger variety years ago with bowls of peaches and prunes available as well.
They do make the little smoothies sometimes, and that needs to be encouraged.
ID: 1343
December 13, 2016
Staff friendly and efficient but building room is tired and needs refurbishment
Having stayed recently at the Rydges Hotel in Canberra, Brisbane and World Square Sydney, i was looking forward to staying at your hotel. I had finished a business trip 7pm Friday night and instead of flying home I stayed an ... more
Having stayed recently at the Rydges Hotel in Canberra, Brisbane and World Square Sydney, i was looking forward to staying at your hotel. I had finished a business trip 7pm Friday night and instead of flying home I stayed an extra night at my own expense before flying home late Saturday morning. The tariff was moderate but frankly I would have paid a bit more for a better standard of decor/room condition. The room was tired with patched tiles in the bathroom and poor workmanship on repairs. the basin had been replaced recently but nothing else in the bathroom had been for several years (I did ask for a free standing shower but I was given a shower over a tub). The TV and bed worked fine, the Check-In staff were friendly and I appreciated the morning newspaper.
Perhaps the best way I could put it is I am due to come to Sydney with my wife for a weekend away. we have events in the city but the price of hotels is much more expensive and thought the short distance from the city would offset the moderate tariff. I decided I would not book until after I had stayed at your hotel. Sadly I have decided that I will pay the extra to stay in the city. I understand this is not what you want to hear but you have asked for my feedback and while blunt, this is how I felt after staying in your hotel. If you refurbished your rooms and charged me $200 not $169 per night, would I pay the extra? Yes I would
ID: 2416
December 13, 2016
Another Uni stopver at Rydges Camperdown
Being semi retired, I am doing a part time Uni Course at UTS. We always stop at Rydges Camperdown for the 3 day lecture blocks, as they really look after us and give us our favourite room. One thing that ... more
Being semi retired, I am doing a part time Uni Course at UTS. We always stop at Rydges Camperdown for the 3 day lecture blocks, as they really look after us and give us our favourite room.
One thing that needs improving is the fresh fruit options for breakfast. It has now been cut back to a bowl of watermelon and rock melon blocks. There used to be a bigger variety years ago with bowls of peaches and prunes available as well.
They do make the little smoothies sometimes, and that needs to be encouraged.
ID: 1339
December 12, 2016
Very enjoyable
I found the staff very polite and helpful the rooms were clean and well stocked
I found the staff very polite and helpful the rooms were clean and well stocked
ID: 2418
December 12, 2016
Very enjoyable
I found the staff very polite and helpful the rooms were clean and well stocked
I found the staff very polite and helpful the rooms were clean and well stocked
ID: 1337
December 06, 2016
Disappointing accommodation under the Rydges name.
Having stayed in Rydges hotels before and knowing their standards I was totally disappointed in this particular hotel. Tired rooms that smelled musty. Broken things such as the clothes line in the bathroom. A poor flushing toilet. Although the room ... more
Having stayed in Rydges hotels before and knowing their standards I was totally disappointed in this particular hotel. Tired rooms that smelled musty. Broken things such as the clothes line in the bathroom. A poor flushing toilet. Although the room was clean, it was difficult to look past the desperate need for maintenance that is required. Overall disappointing for the price and fro the brand that is normally associated with quality. The staff however were friendly and efficient.
ID: 2420
December 06, 2016
Disappointing accommodation under the Rydges name.
Having stayed in Rydges hotels before and knowing their standards I was totally disappointed in this particular hotel. Tired rooms that smelled musty. Broken things such as the clothes line in the bathroom. A poor flushing toilet. Although the room ... more
Having stayed in Rydges hotels before and knowing their standards I was totally disappointed in this particular hotel. Tired rooms that smelled musty. Broken things such as the clothes line in the bathroom. A poor flushing toilet. Although the room was clean, it was difficult to look past the desperate need for maintenance that is required. Overall disappointing for the price and fro the brand that is normally associated with quality. The staff however were friendly and efficient.
ID: 1335
December 05, 2016
Disappointed
Arrived and asked for another room due to the tired state of the first one. The second room was only better because it was roomier. Couldn't turn on the air conditioner because it was so noisy. Have stayed at this ... more
Arrived and asked for another room due to the tired state of the first one. The second room was only better because it was roomier. Couldn't turn on the air conditioner because it was so noisy. Have stayed at this hotel before and over the years it has been getting worse - it's clear to see no money is being spent on keeping it maintained or clean. There were run marks from something in the lift. Staff were friendly and accommodating even though I felt like I was complaining. I get that they only work there and can't control the condition of the hotel. I wouldn't say the cost reflected the state of the hotel room/s. It wasn't that cheap and for $30 more we could have stayed in the city in a more modern and comfortable room. We were also then slugged another $25 for parking.
ID: 1329
November 30, 2016
Basic accommodation in comparison with cost of room.
Room was not clean. Especially bathroom... not acceptable. Couldn't even have a cup of tea as the supply had not been topped up from previous guests. Would only recommend motel because of closeness to RPA hospital. What a shame people ... more
Room was not clean. Especially bathroom... not acceptable. Couldn't even have a cup of tea as the supply had not been topped up from previous guests. Would only recommend motel because of closeness to RPA hospital. What a shame people get ripped off when they are at there most vulnerable.
ID: 1331
November 30, 2016
comfortable, clean, convenient
Rydges Camperdown is exceptionally convenient for city engagement. The rooms are comfortable and clean, if somewhat dated in decor and furnishings. The front desk staff are very helpful and polite. My wish would be for quieter air conditioning
Rydges Camperdown is exceptionally convenient for city engagement. The rooms are comfortable and clean, if somewhat dated in decor and furnishings. The front desk staff are very helpful and polite. My wish would be for quieter air conditioning
ID: 1333
November 30, 2016
Very disappointed with level of service considering cost of rooms.
Disappointing...I feel that I was exploited with the cost of room. I would only recommend hotel because of the closeness to the RPA hospital. Breakfast was ordinary and I was charged $25.00 and had to pay extra for coffee.
Disappointing...I feel that I was exploited with the cost of room. I would only recommend hotel because of the closeness to the RPA hospital. Breakfast was ordinary and I was charged $25.00 and had to pay extra for coffee.
ID: 2424
November 30, 2016
Very disappointed with level of service considering cost of rooms.
Disappointing...I feel that I was exploited with the cost of room. I would only recommend hotel because of the closeness to the RPA hospital. Breakfast was ordinary and I was charged $25.00 and had to pay extra for coffee.
Disappointing...I feel that I was exploited with the cost of room. I would only recommend hotel because of the closeness to the RPA hospital. Breakfast was ordinary and I was charged $25.00 and had to pay extra for coffee.
ID: 2426
November 30, 2016
Basic accommodation in comparison with cost of room.
Room was not clean. Expecially bathroom... not acceptable. Couldn't even have a cup of tea as the supply had not been topped up from previous guests. Would only recommend motel because of closeness to RPA hospital. What a shame people ... more
Room was not clean. Expecially bathroom... not acceptable. Couldn't even have a cup of tea as the supply had not been topped up from previous guests. Would only recommend motel because of closeness to RPA hospital. What a shame people get ripped off when they are at there most vulnerable.
ID: 1321
November 24, 2016
Front desk staff were amazing, we got into our room 4hrs early which was greatly appreciated as we had just arrived on an overnight flight. They were pleasant, helpful and kept us informed. Room was clean and beds comfortable, however ... more
Front desk staff were amazing, we got into our room 4hrs early which was greatly appreciated as we had just arrived on an overnight flight. They were pleasant, helpful and kept us informed. Room was clean and beds comfortable, however the bathroom is in need of an upgrade. Grout on tiles was flaking away & discoloured.
ID: 1323
November 24, 2016
Comfortable and attentive staff and clean facilities
As above - efficient check-in (I had done reservation on-line) so no fuss at reception with streamlined processes. Breakfast was very busy both days - no cereal bowls available both days!! - no one seemed to notice so I had ... more
As above - efficient check-in (I had done reservation on-line) so no fuss at reception with streamlined processes.
Breakfast was very busy both days - no cereal bowls available both days!! - no one seemed to notice so I had to use a glass!! Some regular cleaning of the floor would overcome stickiness due to droplets of fruit juice - which seemed to be widespread. Bar service could be enhanced with serving of bar snacks on purchase. This should be standard for this type of hotel. But have to ask each time.
ID: 1325
November 24, 2016
Our stay was quite pleasant.
The reception and restaurant staff were very friendly. Our room was clean, the only problem is that there is no clock and the TV didn't well at all once it got warmed up. Thank you.
The reception and restaurant staff were very friendly. Our room was clean, the only problem is that there is no clock and the TV didn't well at all once it got warmed up.
Thank you.
ID: 2432
November 24, 2016
Our stay was quite pleasant.
The reception and restaurant staff were very friendly. Our room was clean, the only problem is that there is no clock and the TV didn't well at all once it got warmed up. Thankyou.
The reception and restaurant staff were very friendly. Our room was clean, the only problem is that there is no clock and the TV didn't well at all once it got warmed up.
Thankyou.
ID: 2434
November 24, 2016
Comfortable and attentive staff and clean facilities
As above - efficient checkin (I had done reservation on-line) so no fuss at reception with streamlined processes. Breakfast was very busy both days - no cereal bowls available both days!! - no one seemed to notice so I had ... more
As above - efficient checkin (I had done reservation on-line) so no fuss at reception with streamlined processes.
Breakfast was very busy both days - no cereal bowls available both days!! - no one seemed to notice so I had to use a glass!! Some regular cleaning of the floor would overcome stickiness due to droplets of fruit juice - which seemed to be widespread. Bar service could be enhanced with serving of bar snacks on purchase. This should be standard for this type of hotel. But have to ask each time.
ID: 1319
November 20, 2016
Convenient
The hotel location and parking provides a niche for business travellers.
The hotel location and parking provides a niche for business travellers.
ID: 1315
November 13, 2016
Attention to the details needed very good.
Very comfortable stay, although condition of motel in need of a revamp. Although there were a few items that were of neglect and needed attention, your very dutiful housekeeping obviously saw the notes I was preparing and had them fixed ... more
Very comfortable stay, although condition of motel in need of a revamp. Although there were a few items that were of neglect and needed attention, your very dutiful housekeeping obviously saw the notes I was preparing and had them fixed before I could return that afternoon.
ID: 1317
November 13, 2016
The bar/restaurant manager went out of his way to ensure I was looked after.
The bar/restaurant manager went out of his way to ensure I was looked after. Check-in and check-out efficient.
The bar/restaurant manager went out of his way to ensure I was looked after. Check-in and check-out efficient.
ID: 2438
November 13, 2016
The bar/restaurant manager went out of his way to ensure I was looked after.
The bar/restaurant manager went out of his way to ensure I was looked after. Check-in and check-out efficient.
The bar/restaurant manager went out of his way to ensure I was looked after. Check-in and check-out efficient.
ID: 2440
November 13, 2016
Attention to the details needed very good.
Very comfortable stay, although condition of motel in need of a revamp. Although there were a few items that were of neglect and needed attention, your very dutiful housekeeping obviously saw the notes I was preparing and had them fixed ... more
Very comfortable stay, although condition of motel in need of a revamp. Although there were a few items that were of neglect and needed attention, your very dutiful housekeeping obviously saw the notes I was preparing and had them fixed before I could return that afternoon.
ID: 1311
November 12, 2016
Always a good stay at Camperdown
The staff are always friendly, & bend over backwards to help you if you need the help. Hotel is nice & clean, & although on a main road remains quite at the right times of night.
The staff are always friendly, & bend over backwards to help you if you need the help. Hotel is nice & clean, & although on a main road remains quite at the right times of night.
ID: 1313
November 12, 2016
Was a very easy place to stay
My partner had an appointment with specialist your Hotel was close to everything and we decided to stay an extra night to attend an event. The only thing I was a little confused about was I booked through a third ... more
My partner had an appointment with specialist your Hotel was close to everything and we decided to stay an extra night to attend an event. The only thing I was a little confused about was I booked through a third party and was under the assumption my accomodation was to be $150.00 per night but was charged a different rate every night? This threw me a little when I paid the account. Everything else was very good, service was wonderful, staff arranged taxis for us, lent us an umbrella, helped us with directions,staff in the restaurant were pleasant. Even the housemaid on floor 7 was wonderful, she greeted us every morning asked after our day told us to make sure we come back and visit your Hotel again, we really found her lovely. My partner works in retail and she said she would hire the cleaner lovely customer service.
My partner may have to attend RPA in the future and we will stay again, though we will book directly with you next time.
ID: 2442
November 12, 2016
Always a good stay at Camperdown
The staff are always friendly, & bend over backwards to help you if you need the help. Hotel is nice & clean, & although on a main road remains quite at the right times of night.
The staff are always friendly, & bend over backwards to help you if you need the help. Hotel is nice & clean, & although on a main road remains quite at the right times of night.
ID: 2444
November 12, 2016
Was a very easy place to stay
My partner had an appointment with specialist your Hotel was close to everything and we decided to stay an extra night to attend an event. The only thing I was a little confused about was I booked through a third ... more
My partner had an appointment with specialist your Hotel was close to everything and we decided to stay an extra night to attend an event. The only thing I was a little confused about was I booked through a third party and was under the assumption my accomodation was to be $150.00 per night but was charged a different rate every night? This threw me a little when I paid the account. Everything else was very good, service was wonderful, staff arranged taxis for us, lent us an umberella, helped us with directions,staff in the resturant were pleasant. Even the housemaid on floor 7 was wonderful, she greeted us every morning asked after our day told us to make sure we come back and visit your Hotel again, we really found her lovely. My partner works in retail and she said she would hire the cleaner lovely customer service.
My partner may have to attend rpa in the future and we will stay again, though we will book directly with you next time.
ID: 1305
November 08, 2016
staff are extremely friendly and helpful
Overall the stays are good. Often room service trays are left outside room for over 24 hours before being collected. Bathrooms also need maintenance attention. Would be nice if there was variation in meals even if this was a weekly ... more
Overall the stays are good.
Often room service trays are left outside room for over 24 hours before being collected.
Bathrooms also need maintenance attention.
Would be nice if there was variation in meals even if this was a weekly chefs choice.
Breakfast is very basic but actual price is expensive.
Staff are friendly and helpful, some exceed expectation.
During winter the rooms were cold and the air conditioner wouldn't heat the room and needed a small heater
ID: 1307
November 08, 2016
Not happy
Was hapy enough with the stay, but extremely mad when I went to use my credit card today and found out your hotek took $1600 out of my account that it had no right to take! I have as such ... more
Was hapy enough with the stay, but extremely mad when I went to use my credit card today and found out your hotek took $1600 out of my account that it had no right to take! I have as such now missed out on flights home I was trying to book today and am extremely upset by what has been taken out of my account. I look forward to having this resolved ASAP so I can try and use my credit card again.
ID: 2446
November 08, 2016
staff are extremely friendly and helpful
Overall the stays are good. Often room service trays are left outside room for over 24 hours before being collected. Bathrooms also need maintenance attention. Would be nice if there was variation in meals even if this was a weekly ... more
Overall the stays are good.
Often room service trays are left outside room for over 24 hours before being collected.
Bathrooms also need maintenance attention.
Would be nice if there was variation in meals even if this was a weekly chefs choice.
Breakfast is very basic but actual price is expensive.
Staff are friendly and helpful, some exceed expectation.
During winter the rooms were cold and the airconditioner wouldn't heat the room and needed a small heater
ID: 2448
November 08, 2016
Not happy
Was hapy enough with the stay, but extremely mad when I went to use my credit card today and found out your hotek took $1600 out of my account that it had no right to take! I have as such ... more
Was hapy enough with the stay, but extremely mad when I went to use my credit card today and found out your hotek took $1600 out of my account that it had no right to take! I have as such now missed out on flights home I was trying to book today and am extremely upset by what has been taken out of my account. I look forward to having this resolved ASAP so I can try and use my credit card again.
ID: 1281
October 25, 2016
Review
The hotel was very old and has not been maintained. The bathroom in room 721 was so old that the seal around the bath was worn away. The walls of the room has peeling paint and the
The hotel was very old and has not been maintained. The bathroom in room 721 was so old that the seal around the bath was worn away. The walls of the room has peeling paint and the
ID: 1283
October 25, 2016
Very good
Always a pleasure to stay at hotel
Always a pleasure to stay at hotel
ID: 2452
October 25, 2016
Very good
Always a pleasure to stay at hotel
Always a pleasure to stay at hotel
ID: 1141
October 09, 2016
I had a relaxing stay
I found every thing good except the larger girl on the afternoon shift at the courtesy desk, she was rude and abrupt. I felt she was unapproachable and I wanted to speak to them on the counter as felt I ... more
I found every thing good except the larger girl on the afternoon shift at the courtesy desk, she was rude and abrupt. I felt she was unapproachable and I wanted to speak to them on the counter as felt I wasn't able to discuss a problem I had.
My father had taken ill while I was staying there and had to shorten my stay, I was so stressed that the girl wound be on in the morning to discuss this with that I hardly slept at all. Luck for me there was a lovely young lady and gentleman on the counter and they were so supportive and understanding of the situation.
I always stay with Rydges and find the rooms clean and beds comfortable, I usually have breakfast but on this occasion being stressed I did not purchase breakfast.
I plan on staying there again and hope the larger girl at the courtesy desk is either not on the shift or has learnt some customer service with a positive attitude.
ID: 1139
October 07, 2016
A lovely hotel, friendly, clean, smart .
We stayed the night before my surgery at road. Everything was perfect. I wasn't able to go home as planned so my husband went back and booked in for another night. They were very accomodating. The ability to leave the ... more
We stayed the night before my surgery at road. Everything was perfect. I wasn't able to go home as planned so my husband went back and booked in for another night. They were very accomodating. The ability to leave the car there all day was fantastic.
ID: 2456
October 07, 2016
A lovely hotel, friendly, clean, smart .
We stayed the night before my surgery at road. Everything was perfect. I wasn't able to go home as planned so my husband went back and booked in for another night. They were very accomodating. The ability to leave the ... more
We stayed the night before my surgery at road. Everything was perfect. I wasn't able to go home as planned so my husband went back and booked in for another night. They were very accomodating. The ability to leave the car there all day was fantastic.
ID: 1077
September 25, 2016
Experiece was ok
Checkin staff were excellent and Food & Bev staff ok
Checkin staff were excellent and Food & Bev staff ok
ID: 1049
September 13, 2016
Right place, right price
We stayed here on a Saturday night to attend a function at the Australian Technology Park. The hotel shows its age and has basic facilities. However the rom was clean and fresh, as was the bathroom. The staff were friendly ... more
We stayed here on a Saturday night to attend a function at the Australian Technology Park.
The hotel shows its age and has basic facilities.
However the rom was clean and fresh, as was the bathroom. The staff were friendly and obliging.
It was a small taxi fare away from our function and heaps cheaper that the same type of accomodation in the city.
ID: 2460
September 13, 2016
Right place, right price
We stayed here on a Saturday night to attend a function at the Australian Technology Park. The hotel shows its age and has basic facilities. However the rom was clean and fresh, as was the bathroom. The staff were friendly ... more
We stayed here on a Saturday night to attend a function at the Australian Technology Park.
The hotel shows its age and has basic facilities.
However the rom was clean and fresh, as was the bathroom. The staff were friendly and obliging.
It was a small taxi fare away from our function and heaps cheaper that the same type of accomodation in the city.
ID: 993
September 08, 2016
Delighted and happily surprised
Booked in short notice, but was a really nice stay and I was happily surprised by the large room size and the view, even from the non-city side. Staff were friendly and helpful. The only downside was the parking that ... more
Booked in short notice, but was a really nice stay and I was happily surprised by the large room size and the view, even from the non-city side. Staff were friendly and helpful. The only downside was the parking that felt like I was Pacman trying to evade ghosts while winding through an Operation! man's body in a large car. Was a relief to have parking though and it tested my driving skills.
10/10 would recommend and stay again.
ID: 995
September 07, 2016
Ok for me - but im not fussy !
I guess the first thing I noticed was the chewing gum (or what ever it was) on the floor of the lift. The front doors looked like they hadn't been cleaned for an age. Complete with dust, finger marks etc.
I guess the first thing I noticed was the chewing gum (or what ever it was) on the floor of the lift. The front doors looked like they hadn't been cleaned for an age. Complete with dust, finger marks etc.
ID: 997
September 07, 2016
Contradictory experiences within 1 week surprised us
Good morning, Pamela and I had the pleasure of staying for 2 nights last week whilst she had some surgery and treatment at RPA. We really needed this to be as stress free as possible. We had spent a few ... more
Good morning,
Pamela and I had the pleasure of staying for 2 nights last week whilst she had some surgery and treatment at RPA. We really needed this to be as stress free as possible. We had spent a few hours travelling from Nowra on the south coast and were hoping to relax.
Indeed...The whole Rydges process was seamless. Checking in was effortless and the room proved to be clean , spacious and functional.
Special thanks to the young gentleman managing the restaurant, as he couldn't have been more obliging. He was attentive without smothering us, and his hospitality training and skills were obvious. Both Pamela and I have hospitality backgrounds, and found the time spent in the bar / restaurant really helped take the edge off an otherwise daunting day.
After speaking to the restaurant manager, we joined up to the rewards program, enjoyed a lovely dinner and, as we were to return for the post surgery follow up this week, we didnt hesitate to re-book on checkout on the 31st August. Pamela even requested the same room for the stay on Sunday 4th September .
It was reassuring to think we were coming back to familiar and predictable surroundings, as we will likely be returning to RPA repeatedly over the coming months
We arrived Sunday night late, around 7pm , Pamela attempted check in, with a little difficulty, I put it down to being tired from travelling. Once it was done, we then went to book into restaurant only to find it wasn't open ... We are both vegetarian, and hadn't eaten since Breakfast, and were looking forward to relaxing with a meal before going to bed. Pamela was not fit to go out in the night air, so it was a bit frustrating.
I did notice the restaurant operating hours in the room compendium.
We found it odd that a major motel had no food available on a Sunday night , particularly as we were not close to many food outlets, but as I said, we should have checked.
As a general note, we didn't feel as welcome on the second visit . Contrary to our first stay, the breakfast dining atmosphere was clinical and uninviting . Staff were busy behind the counters and interaction was minimal .
The gentleman who attended to us on our first visit, came out to greet us and couldn't have been more helpful.
On this occasion we were asked our room number and our selection from a distance, then left to it.
I trust you will accept our few criticisms in good faith. As minor as they may seem, with the stresses of the reason for the visit to RPA, it had the potential to sway our decisions for future bookings.
Overall we are likely to return and find the location very convenient
Thank you
Pamela and Ron .
ID: 2464
September 07, 2016
Ok for me - but im not fussy !
I guess the first thing I noticed was the chewing gum (or what ever it was) on the floor of the lift. The front doors looked like they hadn't been cleaned for an age. Complete with dust, finger marks etc.
I guess the first thing I noticed was the chewing gum (or what ever it was) on the floor of the lift. The front doors looked like they hadn't been cleaned for an age. Complete with dust, finger marks etc.
ID: 2466
September 07, 2016
Contradictory experiences within 1 week surprised us
Good morning, Pamela and I had the pleasure of staying for 2 nights last week whilst she had some surgery and treatment at RPA. We really needed this to be as stress free as possible. We had spent a few ... more
Good morning,
Pamela and I had the pleasure of staying for 2 nights last week whilst she had some surgery and treatment at RPA. We really needed this to be as stress free as possible. We had spent a few hours travelling from Nowra on the south coast and were hoping to relax.
Indeed...The whole Rydges process was seamless. Checking in was effortless and the room proved to be clean , spacious and functional.
Special thanks to the young gentleman managing the restaurant, as he couldn't have been more obliging. He was attentive without smothering us, and his hospitality training and skills were obvious. Both Pamela and I have hospitality backgrounds, and found the time spent in the bar / restaurant really helped take the edge off an otherwise daunting day.
After speaking to the restaurant manager, we joined up to the rewards program, enjoyed a lovely dinner and, as we were to return for the post surgery follow up this week, we didnt hesitate to re-book on checkout on the 31st August. Pamela even requested the same room for the stay on Sunday 4th September .
It was reassuring to think we were coming back to familiar and predictable surroundings, as we will likely be returning to RPA repeatedly over the coming months
We arrived Sunday night late, around 7pm , Pamela attempted check in, with a little difficulty, I put it down to being tired from travelling. Once it was done, we then went to book into restaurant only to find it wasn't open ... We are both vegetarian, and hadn't eaten since Breakfast, and were looking forward to relaxing with a meal before going to bed. Pamela was not fit to go out in the night air, so it was a bit frustrating.
I did notice the restaurant operating hours in the room compendium.
We found it odd that a major motel had no food available on a Sunday night , particularly as we were not close to many food outlets, but as I said, we should have checked.
As a general note, we didn't feel as welcome on the second visit . Contrary to our first stay, the breakfast dining atmosphere was clinical and uninviting . Staff were busy behind the counters and interaction was minimal .
The gentleman who attended to us on our first visit, came out to greet us and couldn't have been more helpful.
On this occasion we were asked our room number and our selection from a distance, then left to it.
I trust you will accept our few criticisms in good faith. As minor as they may seem, with the stresses of the reason for the visit to RPA, it had the potential to sway our decisions for future bookings.
Overall we are likely to return and find the location very convenient
Thank you
Pamela and Ron .
ID: 983
September 01, 2016
Great location. Lovely comfy bed.
Book in was over the phone and very easy. Great location. Close to transport. Nice restaurant. Air-conditioner control was broken.
Book in was over the phone and very easy. Great location. Close to transport. Nice restaurant. Air-conditioner control was broken.
ID: 967
August 21, 2016
Generally good but some room deficiencies
It is annoying to find a kettle that can't be fitted under the sink tap to be filled and needing to use a cup. It is also annoying to find a kettle on the breakfast bar but the only available ... more
It is annoying to find a kettle that can't be fitted under the sink tap to be filled and needing to use a cup.
It is also annoying to find a kettle on the breakfast bar but the only available power point across the room and the glass shelf in the bathroom too small and fragile to support the kettle.
Our third adult had little or no sleep in the trundle bed because the mattress springs clearly felt made it too uncomfortable.
The undercover car parking is an important aspect for us and the staff were polite and helpful.
ID: 2470
August 21, 2016
Generally good but some room deficiencies
It is annoying to find a kettle that can't be fitted under the sink tap to be filled and needing to use a cup. It is also annoying to find a kettle on the breakfast bar but the only available ... more
It is annoying to find a kettle that can't be fitted under the sink tap to be filled and needing to use a cup.
It is also annoying to find a kettle on the breakfast bar but the only available power point across the room and the glass shelf in the bathroom too small and fragile to support the kettle.
Our third adult had little or no sleep in the trundle bed because the mattress springs clearly felt made it too uncomfortable.
The undercover car parking is an important aspect for us and the staff were polite and helpful.
ID: 964
August 14, 2016
Staff pleasant, rooms are tired, and not everything works.
The hotel needs refurbishment. Our room was clean, but some lights didn't work and the exhaust fan in the bathroom did not work. The AC is problematic and the temperature cannot be easily controlled. Currently it is not value for ... more
The hotel needs refurbishment. Our room was clean, but some lights didn't work and the exhaust fan in the bathroom did not work. The AC is problematic and the temperature cannot be easily controlled. Currently it is not value for money. Would not recommend at present. We have stayed a few times and the rooms have had something wrong each time.
ID: 966
August 14, 2016
ms
great location. Clean and tidy
great location. Clean and tidy
ID: 2472
August 14, 2016
Staff pleasant, rooms are tired, and not everything works.
The hotel needs refurbishment. Our room was clean, but some lights didn't work and the exhaust fan in the bathroom did not work. The AC is problematic and the temperature cannot be easily controlled. Currently it is not value for ... more
The hotel needs refurbishment. Our room was clean, but some lights didn't work and the exhaust fan in the bathroom did not work. The AC is problematic and the temperature cannot be easily controlled. Currently it is not value for money. Would not recommend at present. We have stayed a few times and the rooms have had something wrong each time.
ID: 2474
August 14, 2016
ms
great location. Clean and tidy
great location. Clean and tidy
ID: 958
August 09, 2016
noise
the room we had 311 which was near the lifts was not sound proofed at all all you could hear was lift cables running the sound was constantly waking myself and my wife ( the night before Brain surgery)
the room we had 311 which was near the lifts was not sound proofed at all all you could hear was lift cables running the sound was constantly waking myself and my wife ( the night before Brain surgery)
ID: 2476
August 09, 2016
noise
the room we had 311 which was near the lifts was not sound proofed at all all you could hear was lift cables running the sound was constantly waking myself and my wife ( the night before Brain surgery)
the room we had 311 which was near the lifts was not sound proofed at all all you could hear was lift cables running the sound was constantly waking myself and my wife ( the night before Brain surgery)
ID: 956
August 08, 2016
Your staff have always been extremely helpful
As a regular because of medical reason , the rooms could do with a spruce up and the dining room menu needs to change occasionally.
As a regular because of medical reason , the rooms could do with a spruce up and the dining room menu needs to change occasionally.
ID: 934
August 04, 2016
Disappointed
I was quite disappointed with our room 408, there was mold in our shower, a Calcium or grim build up in the bath tub, the carpet was worn and dirty, the room was cold, the fire door next to our ... more
I was quite disappointed with our room 408, there was mold in our shower, a Calcium or grim build up in the bath tub, the carpet was worn and dirty, the room was cold, the fire door next to our bedroom would bang all night and the room smelt like smoke, old stale smoke.
The hairdryer kept falling off the wall, the toilet seat was broken and the wifi didn't work.
ID: 930
August 02, 2016
Old and tired furniture. Clean rooms though. Very noisy. Tray left outside room next to me for two days. Expensive for standard of room ... without breakfast included.
Old and tired furniture. Clean rooms though. Very noisy. Tray left outside room next to me for two days. Expensive for standard of room ... without breakfast included.
ID: 932
August 02, 2016
When I booked I requested a table and 2 chairs in the room and again they were not there. Someone got them but I felt it had been a waste of my time putting in a request as no-one obviously ... more
When I booked I requested a table and 2 chairs in the room and again they were not there. Someone got them but I felt it had been a waste of my time putting in a request as no-one obviously looks at them
ID: 2482
August 02, 2016
Old and tired furniture. Clean rooms though. Very noisy. Tray left outside room next to me for two days. Expensive for standard of room ... without breakfast included.
Old and tired furniture. Clean rooms though. Very noisy. Tray left outside room next to me for two days. Expensive for standard of room ... without breakfast included.
ID: 2484
August 02, 2016
When I booked I requested a table and 2 chairs in the room and again they were not there. Someone got them but I felt it had been a waste of my time putting in a request as no-one obviously ... more
When I booked I requested a table and 2 chairs in the room and again they were not there. Someone got them but I felt it had been a waste of my time putting in a request as no-one obviously looks at them
ID: 927
July 27, 2016
Great staff, good location, comfortable but noisy room
A good venue with great, helpful staff, but my room was opposite the lift which had a damaged guide wheel so it thudded through the night (like a muffled jackhammer in the street!) So not the greatest for a quiet ... more
A good venue with great, helpful staff, but my room was opposite the lift which had a damaged guide wheel so it thudded through the night (like a muffled jackhammer in the street!) So not the greatest for a quiet rest.
ID: 929
July 27, 2016
Room was comfortable and clean. The staff were pleasant and helpful.
I find that not having the dining room open on a Sunday night frustrating. I understand the economics behind the decision. The bar could be open and providing the same light meal that is available via the in-room dining menu.
I find that not having the dining room open on a Sunday night frustrating. I understand the economics behind the decision. The bar could be open and providing the same light meal that is available via the in-room dining menu.
ID: 2488
July 27, 2016
Room was comfortable and clean. The staff were pleasant and helpful.
I find that not having the dining room open on a Sunday night frustrating. I understand the economics behind the decision. The bar could be open and providing the same light meal that is available via the in-room dining menu.
I find that not having the dining room open on a Sunday night frustrating. I understand the economics behind the decision. The bar could be open and providing the same light meal that is available via the in-room dining menu.
ID: 905
July 18, 2016
I had a quiet and cozy two nights.
The carpet was a bit worn in places, and the bath could've done with a non-slip bath mat (I had to use the floor towel), but I enjoyed staying in two different sixth-floor queen-bed rooms (rooms 621 and 620, respectively) ... more
The carpet was a bit worn in places, and the bath could've done with a non-slip bath mat (I had to use the floor towel), but I enjoyed staying in two different sixth-floor queen-bed rooms (rooms 621 and 620, respectively) for two nights, as usual. The first night, the previous guest had left his or her shower cap on the hook on the bathroom door, so I wasn't sure the cleaners had done a thorough clean before I arrived. I'm a member of Rydges, and my only other comments would be that it'd be great to have a slightly larger fridge so I could fit my own breakfast in it, that I'd like firmer pillows and that the windows could do with a good clean. The receptionists are always very welcoming and efficient. I stay at Rydges Camperdown, North Sydney and Cronulla regularly, so it'd be great to be rewarded with more free stays and not have to earn 150 points before being eligible.
ID: 2490
July 18, 2016
I had a quiet and cozy two nights.
The carpet was a bit worn in places, and the bath could've done with a non-slip bath mat (I had to use the floor towel), but I enjoyed staying in two different sixth-floor queen-bed rooms (rooms 621 and 620, respectively) ... more
The carpet was a bit worn in places, and the bath could've done with a non-slip bath mat (I had to use the floor towel), but I enjoyed staying in two different sixth-floor queen-bed rooms (rooms 621 and 620, respectively) for two nights, as usual. The first night, the previous guest had left his or her shower cap on the hook on the bathroom door, so I wasn't sure the cleaners had done a thorough clean before I arrived. I'm a member of Rydges, and my only other comments would be that it'd be great to have a slightly larger fridge so I could fit my own breakfast in it, that I'd like firmer pillows and that the windows could do with a good clean. The receptionists are always very welcoming and efficient. I stay at Rydges Camperdown, North Sydney and Cronulla regularly, so it'd be great to be rewarded with more free stays and not have to earn 150 points before being eligible.
ID: 899
July 09, 2016
Needs improvement
Room was dirty and very old. I found a long dark hair in my bed and the bathroom is old, shower pressure is terrible. Not a very comfortable stay unfortunately however my company insists on booking me there.
Room was dirty and very old. I found a long dark hair in my bed and the bathroom is old, shower pressure is terrible. Not a very comfortable stay unfortunately however my company insists on booking me there.
ID: 901
July 09, 2016
Convenient location
The stay was good food was good the bar staff had difficulty taking our order and cocktails would have been nice on the menu
The stay was good food was good the bar staff had difficulty taking our order and cocktails would have been nice on the menu
ID: 2492
July 09, 2016
Convenient location
The stay was good food was good the bar staff had difficulty taking our order and cocktails would have been nice on the menu
The stay was good food was good the bar staff had difficulty taking our order and cocktails would have been nice on the menu
ID: 881
July 03, 2016
All good
I only stayed for a few hours, but all was good. Friendly and helpful front desk, clean and comfortable room, appreciated the free wifi, which is one of the essentials these days. I could see hat the bathroom perhaps needed ... more
I only stayed for a few hours, but all was good. Friendly and helpful front desk, clean and comfortable room, appreciated the free wifi, which is one of the essentials these days. I could see hat the bathroom perhaps needed some refresher paint, but that was not a concern at all. Chose it to be close to the hospital.
ID: 843
June 22, 2016
Comfortable room and courteous service thank you
Special rate and reasonable charge for parking very welcome as we have to travel to Sydney from the country to visit our children.
Special rate and reasonable charge for parking very welcome as we have to travel to Sydney from the country to visit our children.
ID: 1377
June 22, 2016
Comfortable room and courteous service thank you
Special rate and reasonable charge for parking very welcome as we have to travel to Sydney from the country to visit our children.
Special rate and reasonable charge for parking very welcome as we have to travel to Sydney from the country to visit our children.
ID: 841
June 17, 2016
Disappointing stay this time!
Room had a disgusting mildew smell, the room was uncomfortably hot, air conditioning couldn't be changed, it was too cold and noisy to open the window to let fresh air in. Bathroom was not very clean, lots of mould and ... more
Room had a disgusting mildew smell, the room was uncomfortably hot, air conditioning couldn't be changed, it was too cold and noisy to open the window to let fresh air in. Bathroom was not very clean, lots of mould and mildew and peeling paint. I didn't sleep well, the mildew smell affected my asthma and I have had to go to the Doctor. This was my third stay in less than 12 months, the first two visits were very good that is why I chose to stay here this time. This time I was very disappointed, the staff weren't very helpful when I told them about my issues with the room either. Sick patients and their families utilise this hotel because of it's proximity to RPA, how sad and disgraceful that their health and recovery could be severely jeopardised due to the substandard of cleanliness and client comfort. Maybe I was just unlucky this time, would have to seriously think twice about using this hotel again.
ID: 833
June 15, 2016
Age is catching up with your facility
I enjoy your motel however it is an aging facility at a modern price. A/C was obviously stuck on heating which caused room to be stuffy. ..my carparking eas free after my complaint
I enjoy your motel however it is an aging facility at a modern price.
A/C was obviously stuck on heating which caused room to be stuffy. ..my carparking eas free after my complaint
ID: 835
June 15, 2016
it was convenient to RPA
Friendly staff. Comfy bed. Quiet. Convenient to RPA. Dated. Dirty. Poor workmanship in renovations. Expensive for quality. Violent closing of lift doors.
Friendly staff. Comfy bed. Quiet. Convenient to RPA. Dated. Dirty. Poor workmanship in renovations. Expensive for quality. Violent closing of lift doors.
ID: 837
June 15, 2016
Great place to lay your head
Great price. Friendly efficient staff, comfy bed, clean room, fantastic breakfast, bathroom needs an update, noisy central heating was quite cold when it was on but too stuffy if it was off.
Great price. Friendly efficient staff, comfy bed, clean room, fantastic breakfast, bathroom needs an update, noisy central heating was quite cold when it was on but too stuffy if it was off.
ID: 839
June 15, 2016
Just okay!
Staff superficial in helpfulness - I got mixed messages about things and certainly messages not passed on. Felt like staff were keen to " pass the buck" to next shift rather than actually deal with things.
Staff superficial in helpfulness - I got mixed messages about things and certainly messages not passed on. Felt like staff were keen to " pass the buck" to next shift rather than actually deal with things.
ID: 1381
June 15, 2016
it was convenient to RPA
Friendly staff. Comfy bed. Quiet. Convenient to RPA. Dated. Dirty. Poor workmanship in renovations. Expensive for quality. Violent closing of lift doors.
Friendly staff. Comfy bed. Quiet. Convenient to RPA. Dated. Dirty. Poor workmanship in renovations. Expensive for quality. Violent closing of lift doors.
ID: 1385
June 15, 2016
Age is catching up with your facility
I enjoy your motel however it is an aging facility at a modern price. A/C was obviously stuck on heating which caused room to be stuffy. ..my carparking eas free after my complaint
I enjoy your motel however it is an aging facility at a modern price.
A/C was obviously stuck on heating which caused room to be stuffy. ..my carparking eas free after my complaint
ID: 823
June 09, 2016
Tired and dirty rooms
Broken tap and water dripping on the floor under sink. Unwashed coffee cups and teaspoons, unpainted connecting door missing bed head inadequate lighting, no individual temperature contol
Broken tap and water dripping on the floor under sink. Unwashed coffee cups and teaspoons, unpainted connecting door missing bed head inadequate lighting, no individual temperature contol
ID: 825
June 09, 2016
Satisfactory
Disappointed there was no Corn Flakes for breakfast and no steak for dinner. Otherwise everything was good.
Disappointed there was no Corn Flakes for breakfast and no steak for dinner. Otherwise everything was good.
ID: 1389
June 09, 2016
Tired and dirty rooms
Broken tap and water dripping on the floor under sink. Unwashed coffee ? cups and teaspoons, unpainted connecting door ? missing bed head inadequate lighting, no individual temperature contol
Broken tap and water dripping on the floor under sink. Unwashed coffee ? cups and teaspoons, unpainted connecting door ? missing bed head inadequate lighting, no individual temperature contol
ID: 1391
June 09, 2016
Satisfactory
Disappointed there was no Corn Flakes for breakfast and no steak for dinner. Otherwise everything was good.
Disappointed there was no Corn Flakes for breakfast and no steak for dinner. Otherwise everything was good.
ID: 789
May 28, 2016
Disappointing
Room not clean. Overall condition of hotel was a little shabby. We recently stayed at Rydges Campbelltown and it was a wonderful experience so we were a little disappointed at Rydges Camperdown. We understand that it is an old building ... more
Room not clean. Overall condition of hotel was a little shabby. We recently stayed at Rydges Campbelltown and it was a wonderful experience so we were a little disappointed at Rydges Camperdown. We understand that it is an old building and is in need of a little TLC.
The staff at the hotel we great and very helpful so we do not have any complaints there.
ID: 2496
May 28, 2016
Disappointing
Room not clean. Overall condition of hotel was a little shabby. We recently stayed at Rydges Campbelltown and it was a wonderful experience so we were a little disappointed at Rydges Camperdown. We understand that it is an old building ... more
Room not clean. Overall condition of hotel was a little shabby. We recently stayed at Rydges Campbelltown and it was a wonderful experience so we were a little disappointed at Rydges Camperdown. We understand that it is an old building and is in need of a little TLC.
The staff at the hotel we great and very helpful so we do not have any complaints there.
ID: 791
May 22, 2016
As Rydges hotels go, this is probably the worst I have stayed in.
Clock radio/phone not plugged in. Pulled the bedside locker forward to plug in, filthy dirty. Plugged in but didn't work. Bedside lamp on other side also unplugged but I connected it. Tv signal poor. Iron leaked water everywhere when I ... more
Clock radio/phone not plugged in. Pulled the bedside locker forward to plug in, filthy dirty. Plugged in but didn't work. Bedside lamp on other side also unplugged but I connected it. Tv signal poor. Iron leaked water everywhere when I tried to use. Bed sheets has what looked like blood spots on them. No shampoo but 2 conditioners! Shower quality poor. Bed blanket had long hairs on it. Air conditioning did not work correctly and dial was in Fahrenheit. Even at maximum the air was cold. This hotel is in desperate need of modernisation. Bar service was terrible. Staff nice but only one person to look after everyone. Will still recommend Rydges brand - but not this hotel.
ID: 2498
May 22, 2016
As Rydges hotels go, this is probably the worst I have stayed in.
Clock radio/phone not plugged in. Pulled the bedside locker forward to plug in, filthy dirty. Plugged in but didn't work. Bedside lamp on other side also unplugged but I connected it. Tv signal poor. Iron leaked water everywhere when I ... more
Clock radio/phone not plugged in. Pulled the bedside locker forward to plug in, filthy dirty. Plugged in but didn't work. Bedside lamp on other side also unplugged but I connected it. Tv signal poor. Iron leaked water everywhere when I tried to use. Bed sheets has what looked like blood spots on them. No shampoo but 2 conditioners! Shower quality poor. Bed blanket had long hairs on it. Air conditioning did not work correctly and dial was in Fahrenheit. Even at maximum the air was cold. This hotel is in desperate need of modernisation. Bar service was terrible. Staff nice but only one person to look after everyone. Will still recommend Rydges brand - but not this hotel.
ID: 793
May 14, 2016
Great location to the city.
We found the hotel very clean and comfortable. Staff were pleasant and helpful. Enjoyed the breakfast plenty of variety. Excellent location to bus stops and not to far to walk to the shops at the top of Missenden road and ... more
We found the hotel very clean and comfortable. Staff were pleasant and helpful. Enjoyed the breakfast plenty of variety. Excellent location to bus stops and not to far to walk to the shops at the top of Missenden road and to Sydney park where I attended the park run on Saturday morning. Would stay here again when visiting Sydney.
ID: 1393
May 14, 2016
Great location to the city.
We found the hotel very clean and comfortable. Staff were pleasant and helpful. Enjoyed the breakfast plenty of variety. Excellent location to bus stops and not to far to walk to the shops at the top of Missenden road and ... more
We found the hotel very clean and comfortable. Staff were pleasant and helpful. Enjoyed the breakfast plenty of variety. Excellent location to bus stops and not to far to walk to the shops at the top of Missenden road and to Sydney park where I attended the park run on Saturday morning. Would stay here again when visiting Sydney.
ID: 795
May 12, 2016
as good as usual
did a pre check in requesting city view and got pool/west view, but didn't make a fuss
did a pre check in requesting city view and got pool/west view, but didn't make a fuss
ID: 2500
May 12, 2016
as good as usual
did a pre check in requesting city view and got pool/west view, but didn't make a fuss
did a pre check in requesting city view and got pool/west view, but didn't make a fuss
ID: 797
May 10, 2016
very very enjoyable, comfortable and helpful
front desk charming and helpful, only sad thing bar not open on weekend. cant complain about anything. except am trying to book another night on line and having a lot of trouble
front desk charming and helpful, only sad thing bar not open on weekend. cant complain about anything. except am trying to book another night on line and having a lot of trouble
ID: 2502
May 10, 2016
very very enjoyable, comfortable and helpful
front desk charming and helpful, only sad thing bar not open on weekend. cant complain about anything. except am trying to book another night on line and having a lot of trouble
front desk charming and helpful, only sad thing bar not open on weekend. cant complain about anything. except am trying to book another night on line and having a lot of trouble
ID: 799
May 04, 2016
clean, comfortable and easy access to CBD
Staff very helpful. Large airy room. Would stay here again.
Staff very helpful. Large airy room. Would stay here again.
ID: 2504
May 04, 2016
clean, comfortable and easy access to CBD
Staff very helpful. Large airy room. Would stay here again.
Staff very helpful. Large airy room. Would stay here again.
ID: 801
April 22, 2016
Very comfortable, staff exceptional.
Staff, reception, restaurant and housekeepers exceptionally friendly & helpful. Rooms, spacious & clean although the hotel is generally very tired. Ideal location for RPAH.
Staff, reception, restaurant and housekeepers exceptionally friendly & helpful. Rooms, spacious & clean although the hotel is generally very tired. Ideal location for RPAH.
ID: 803
April 22, 2016
The room smelt very musty! Location is good!
The room smelt very musty! Location is good!
ID: 2506
April 22, 2016
The room smelt very musty! Location is good!
The room smelt very musty! Location is good!
ID: 2508
April 22, 2016
Very comfortable, staff exceptional.
Staff, reception, restaurant and housekeepers exceptionally friendly & helpful. Rooms, spacious & clean although the hotel is generally very tired. Ideal location for RPAH.
Staff, reception, restaurant and housekeepers exceptionally friendly & helpful. Rooms, spacious & clean although the hotel is generally very tired. Ideal location for RPAH.
ID: 805
April 11, 2016
Satisfactory
Check in and out was very easy and the staff were very helpful. It was great to be able to leave the car parked at Rydges for the day. The hotel is a little tired but it was comfortable and ... more
Check in and out was very easy and the staff were very helpful. It was great to be able to leave the car parked at Rydges for the day. The hotel is a little tired but it was comfortable and clean.
ID: 2510
April 11, 2016
Satisfactory
Check in and out was very easy and the staff were very helpful. It was great to be able to leave the car parked at Rydges for the day. The hotel is a little tired but it was comfortable and ... more
Check in and out was very easy and the staff were very helpful. It was great to be able to leave the car parked at Rydges for the day. The hotel is a little tired but it was comfortable and clean.
ID: 807
April 10, 2016
Slept well in a good sized room with a good sized HD TV. Interesting smell and the hotel needs some renovation.
I enjoyed my stay. Good sized room and TV was High Definition. Comfortable bed. However the smell was interesting. Consider using scented devices in the rooms and hallways. In need of renovation, in rooms and hotel. Service was good and ... more
I enjoyed my stay. Good sized room and TV was High Definition.
Comfortable bed.
However the smell was interesting. Consider using scented devices in the rooms and hallways.
In need of renovation, in rooms and hotel.
Service was good and air conditioning worked well.
ID: 1395
April 10, 2016
Slept well in a good sized room with a good sized HD TV. Interesting smell and the hotel needs some renovation.
I enjoyed my stay. Good sized room and TV was High Definition. Comfortable bed. However the smell was interesting. Consider using scented devices in the rooms and hallways. In need of renovation, in rooms and hotel. Service was good and ... more
I enjoyed my stay. Good sized room and TV was High Definition.
Comfortable bed.
However the smell was interesting. Consider using scented devices in the rooms and hallways.
In need of renovation, in rooms and hotel.
Service was good and air conditioning worked well.
ID: 809
April 05, 2016
Good location, poor restaurant availability
We have used this hotel on a number of previous occasions however this time you let us down. How, 1. we booked a room for 3 people but after checking in (twice) we had to ask for the extra bed ... more
We have used this hotel on a number of previous occasions however this time you let us down. How,
1. we booked a room for 3 people but after checking in (twice) we had to ask for the extra bed and extra towels, etc, for that 3rd person,
2. we arrived over a weekend to find that the restaurant (recently refurbished, I understand) does not operate for lunch or dinner on weekends. Given that this is a supposed Rydges quality hotel we found this a little off-putting.
ID: 1397
April 05, 2016
Good location, poor restaurant availability
We have used this hotel on a number of previous occasions however this time you let us down. How, 1. we booked a room for 3 people but after checking in (twice) we had to ask for the extra bed ... more
We have used this hotel on a number of previous occasions however this time you let us down. How,
1. we booked a room for 3 people but after checking in (twice) we had to ask for the extra bed and extra towels, etc, for that 3rd person,
2. we arrived over a weekend to find that the restaurant (recently refurbished, I understand) does not operate for lunch or dinner on weekends. Given that this is a supposed Rydges quality hotel we found this a little off-putting.
ID: 811
April 04, 2016
Very dirty. Carpet in room filthy. Fridge too small. Had to ask for towels. Only 1 bedside lamp.
The potential is great as the room is large but the furnishings are very tired. Carpet is very dirty. Would be better to have linoleum. Shelf broken off in bathroom and no hook in bathroom to hang toiletries bag.
The potential is great as the room is large but the furnishings are very tired. Carpet is very dirty. Would be better to have linoleum. Shelf broken off in bathroom and no hook in bathroom to hang toiletries bag.
ID: 1399
April 04, 2016
Very dirty. Carpet in room filthy. Fridge too small. Had to ask for towels. Only 1 bedside lamp.
The potential is great as the room is large but the furnishings are very tired. Carpet is very dirty. Would be better to have linoleum. Shelf broken off in bathroom and no hook in bathroom to hang toiletries bag.
The potential is great as the room is large but the furnishings are very tired. Carpet is very dirty. Would be better to have linoleum. Shelf broken off in bathroom and no hook in bathroom to hang toiletries bag.
ID: 813
March 29, 2016
Quite pleasant.
I was there only overnight and found everything to be fine.
I was there only overnight and found everything to be fine.
ID: 815
March 29, 2016
Comfortable stay as usual!!
Regular guest at Rydges. Excellent location for our stays. Large comfortable rooms.
Regular guest at Rydges. Excellent location for our stays. Large comfortable rooms.
ID: 1401
March 29, 2016
Comfortable stay as usual!!
Regular guest at Rydges. Excellent location for our stays. Large comfortable rooms.
Regular guest at Rydges. Excellent location for our stays. Large comfortable rooms.
ID: 1403
March 29, 2016
Quite pleasant.
I was there only overnight and found everything to be fine.
I was there only overnight and found everything to be fine.
ID: 767
March 02, 2016
Reliable hotel
Have stayed at this hotel many times (even when it was a Travelodge). Hotel is quite old but some attempts to keep up maintenance such as painting appears to have occurred. A big makeover such as new furnishings and bathrooms ... more
Have stayed at this hotel many times (even when it was a Travelodge). Hotel is quite old but some attempts to keep up maintenance such as painting appears to have occurred. A big makeover such as new furnishings and bathrooms is overdue. Apart from this, rooms are very clean and good size. Staff are very pleasant and helpful. Bar and restaurant I notice has improved since my last visit. The food is quite good and reasonable price. Overall I enjoy staying here and recommend.
ID: 2512
March 02, 2016
Reliable hotel
Have stayed at this hotel many times (even when it was a Travelodge). Hotel is quite old but some attempts to keep up maintenance such as painting appears to have occurred. A big makeover such as new furnishings and bathrooms ... more
Have stayed at this hotel many times (even when it was a Travelodge). Hotel is quite old but some attempts to keep up maintenance such as painting appears to have occurred. A big makeover such as new furnishings and bathrooms is overdue. Apart from this, rooms are very clean and good size. Staff are very pleasant and helpful. Bar and restaurant I notice has improved since my last visit. The food is quite good and reasonable price. Overall I enjoy staying here and recommend.
ID: 759
February 29, 2016
“Very convenient but getting a little dated.”
Beds were comfortable and very clean. Space in the room was good. Check in was quick and plenty of options to get it done early and have the room ready. There was a power outlet that was incredibly da ...
Beds were comfortable and very clean. Space in the room was good. Check in was quick and plenty of options to get it done early and have the room ready.
There was a power outlet that was incredibly da ...
ID: 763
February 29, 2016
Restful
Excellent service.
Excellent service.
ID: 2514
February 29, 2016
Restful
Excellent service.
Excellent service.
ID: 760
February 28, 2016
“Loved the closeness to the hospital and to the Enmore Theatre which was our destination”
The beds were so comfy. My daughter wanted to take hers home! nothing
The beds were so comfy. My daughter wanted to take hers home!
nothing
ID: 761
February 28, 2016
“Disappointing”
The location was the best part. How run down the place is - in desperate need of refurbishment.
The location was the best part.
How run down the place is - in desperate need of refurbishment.
ID: 762
February 28, 2016
“Nice location. Friendly staff. A bit expensive.”
Great location for the event at Enmore theatre. Air con wasn't really cooling room at all. It was an exceptionally hot day though.
Great location for the event at Enmore theatre.
Air con wasn't really cooling room at all. It was an exceptionally hot day though.
ID: 764
February 28, 2016
Comfortable and Convenient
Old style rooms, but clean and tidy. Exactly what I expected and paid for.
Old style rooms, but clean and tidy. Exactly what I expected and paid for.
ID: 765
February 28, 2016
Why don't you spend some money on this hotel when it has so much to offer but is very tired?
This is a very convenient hotel and I stay here when I work at Sydney uni but it could be so much better. It is tired, a little smelly, the front desk staff are a little shabby and the restaurant ... more
This is a very convenient hotel and I stay here when I work at Sydney uni but it could be so much better. It is tired, a little smelly, the front desk staff are a little shabby and the restaurant is awful. I have eaten there on numerous occasions when I arrive too late or too tired. The wine at $10 for a small glass is overpriced and the quality of food does not match the high prices. The rooms are fine and parking ok when you can get a space. I cannot work out why Rydges does not spend some money on it as it really could be so much better. Compared to Rydges at Surry Hills...it does not compare. They greet me with a welcome back, remind me about my free drink and are very efficient. The hotel there is much better so come on Rydges......
ID: 766
February 28, 2016
Ok.
Staff were helpful and friendly. The hotel is old and tired and not up to the rydges usual high standards
Staff were helpful and friendly. The hotel is old and tired and not up to the rydges usual high standards
ID: 2516
February 28, 2016
Why don't you spend some money on this hotel when it has so much to offer but is very tired?
This is a very convenient hotel and I stay here when I work at Sydney uni but it could be so much better. It is tired, a little smelly, the front desk staff are a little shabby and the restaurant ... more
This is a very convenient hotel and I stay here when I work at Sydney uni but it could be so much better. It is tired, a little smelly, the front desk staff are a little shabby and the restaurant is awful. I have eaten there on numerous occasions when I arrive too late or too tired. The wine at $10 for a small glass is overpriced and the quality of food does not match the high prices. The rooms are fine and parking ok when you can get a space. I cannot work out why Rydges does not spend some money on it as it really could be so much better. Compared to Rydges at Surry Hills...it does not compare. They greet me with a welcome back, remind me about my free drink and are very efficient. The hotel there is much better so come on Rydges......
ID: 2518
February 28, 2016
Comfortable and Convenient
Old style rooms, but clean and tidy. Exactly what I expected and paid for.
Old style rooms, but clean and tidy. Exactly what I expected and paid for.
ID: 2520
February 28, 2016
Ok.
Staff were helpful and friendly. The hotel is old and tired and not up to the rydges usual high standards
Staff were helpful and friendly. The hotel is old and tired and not up to the rydges usual high standards
ID: 751
February 25, 2016
“Worst stay eva”
Was not the same as what was shown on hotel combined website . Morning staff was quite rude staff after 3pm was quite nice and very helpful. It states on th site deposit need only from Christmas new y ...
Was not the same as what was shown on hotel combined website . Morning staff was quite rude staff after 3pm was quite nice and very helpful. It states on th site deposit need only from Christmas new y ...
ID: 752
February 25, 2016
“Great, will stay again”
Location perfect. Lifts are slow that's being really picky
Location perfect.
Lifts are slow that's being really picky
ID: 753
February 25, 2016
“Great location - bad everything else.”
Bed was comfy. Some staff rude and unhelpful, others lovely. I wanted to pay more and upgrade to a better room on checkin, but was assured id been put in one of the hotels best rooms as half had been ... more
Bed was comfy.
Some staff rude and unhelpful, others lovely. I wanted to pay more and upgrade to a better room on checkin, but was assured id been put in one of the hotels best rooms as half had been ...
ID: 754
February 23, 2016
My family has been staying there when they visit sydney for about 7 years now and receive regular discounts on rooms and meals, as well as free nights and meals occasionally. The service is very good ...
My family has been staying there when they visit sydney for about 7 years now and receive regular discounts on rooms and meals, as well as free nights and meals occasionally. The service is very good ...
ID: 755
February 23, 2016
“very disappointed in the state of the room for the price -room very old and worn,bathroom poor”
bed was comfortable location good. bathroom in very poor state of repair - tiles broken,mouldy tiles very worn and tired room for the price
bed was comfortable location good.
bathroom in very poor state of repair - tiles broken,mouldy tiles very worn and tired room for the price
ID: 756
February 23, 2016
“Great location”
It was a very relaxing stay. The pillows were too big
It was a very relaxing stay.
The pillows were too big
ID: 758
February 22, 2016
convenient and friendly
the usual friendly service I get when I am there - use it to go to RPA with very sick family members. Hotel provides good discount for family and are very friendly and helpful.
the usual friendly service I get when I am there - use it to go to RPA with very sick family members. Hotel provides good discount for family and are very friendly and helpful.
ID: 2522
February 22, 2016
convenient and friendly
the usual friendly service I get when I am there - use it to go to RPA with very sick family members. Hotel provides good discount for family and are very friendly and helpful.
the usual friendly service I get when I am there - use it to go to RPA with very sick family members. Hotel provides good discount for family and are very friendly and helpful.
ID: 749
February 21, 2016
“Location excellent; bathroom cleanliness poor.”
Location was excellent as husband had to enter RPA. Reception staff were friendly & courteous both booking in & leaving.Bed was clean. The bathroom. We were given a family room (519) with a shower ove ...
Location was excellent as husband had to enter RPA. Reception staff were friendly & courteous both booking in & leaving.Bed was clean.
The bathroom. We were given a family room (519) with a shower ove ...
ID: 757
February 21, 2016
Good
Little disappointed that couldn't check into the room earlier than 2pm. Other hotels that I have checked into - the room has been ready.
Little disappointed that couldn't check into the room earlier than 2pm. Other hotels that I have checked into - the room has been ready.
ID: 2524
February 21, 2016
Good
Little disappointed that couldn't check into the room earlier than 2pm. Other hotels that I have checked into - the room has been ready.
Little disappointed that couldn't check into the room earlier than 2pm. Other hotels that I have checked into - the room has been ready.
ID: 740
February 16, 2016
Mr w massingham
Very comfortable very roomy, and very locatable , close too where we wanted to be. I was woken though at around 4am with a group swimming on Sunday morning. Other than that , all good. Will stay again.
Very comfortable very roomy, and very locatable , close too where we wanted to be. I was woken though at around 4am with a group swimming on Sunday morning. Other than that , all good. Will stay again.
ID: 741
February 16, 2016
Convenient good stay
I've been staying here for years and the recent improvement have made the stays more enjoyable
I've been staying here for years and the recent improvement have made the stays more enjoyable
ID: 2526
February 16, 2016
Mr w massingham
Very comfortable very roomy, and very locatable , close too where we wanted to be. I was woken though at around 4am with a group swimming on Sunday morning. Other than that , all good. Will stay again.
Very comfortable very roomy, and very locatable , close too where we wanted to be. I was woken though at around 4am with a group swimming on Sunday morning. Other than that , all good. Will stay again.
ID: 2528
February 16, 2016
Convenient good stay
I've been staying here for years and the recent improvement have made the stays more enjoyable
I've been staying here for years and the recent improvement have made the stays more enjoyable
ID: 726
February 14, 2016
“Easy & convenient”
Convenience to RPA. Helpful & friendly staff.
Convenience to RPA. Helpful & friendly staff.
ID: 727
February 12, 2016
Fair
Bathroom needs updating. Mould on grout around bath. Rust on shower curtain rail. Shower head old and poor water spray. Hairdryer old and yellowed. Mugs stained
Bathroom needs updating. Mould on grout around bath. Rust on shower curtain rail. Shower head old and poor water spray. Hairdryer old and yellowed. Mugs stained
ID: 728
February 10, 2016
“daughters concert night”
well equipped rooms microwave. under ground parking spaces to small and like a maze
well equipped rooms microwave.
under ground parking spaces to small and like a maze
ID: 729
February 09, 2016
Poor
Towels not changed, and bins were not emptied in our room. Staff left dirty cups in our for two days. Am never going back there!!would not recommend anyone!!
Towels not changed, and bins were not emptied in our room. Staff left dirty cups in our for two days. Am never going back there!!would not recommend anyone!!
ID: 730
February 09, 2016
“Basic and clean”
Location. A little old room facilities average
Location.
A little old room facilities average
ID: 731
February 09, 2016
Disappointing
Location, friendly staff. Smell of entrance , rooms, decor need for renovation,beds and pillows way to hard for me.
Location, friendly staff.
Smell of entrance , rooms, decor need for renovation,beds and pillows way to hard for me.
ID: 732
February 08, 2016
far from town and everywhere we had to go
There were marks on the carpet , furniture outdated, bath had mold on tiles, bed was ok, good if you just have to sleep only, my adult kids liked the pool area close to the Hospital and the University ...
There were marks on the carpet , furniture outdated, bath had mold on tiles, bed was ok, good if you just have to sleep only, my adult kids liked the pool area close to the Hospital and the University ...
ID: 315
February 06, 2016
“Lovely staff and comfy bed”
The staff were amazing. Couldn't have been more helpful Bed was comfortable and room was clean. The restaurant wasn't open during my time there. The hotel is a little tired and shabby It seems you don ...
The staff were amazing. Couldn't have been more helpful Bed was comfortable and room was clean.
The restaurant wasn't open during my time there. The hotel is a little tired and shabby It seems you don ...
ID: 316
February 06, 2016
“Good for short stay Camperdown”
Comfortable bed Great blackout curtains Amazingly quiet considering location. Wifi was very poor Restaurant had very limited choices
Comfortable bed Great blackout curtains Amazingly quiet considering location.
Wifi was very poor Restaurant had very limited choices
ID: 317
February 04, 2016
great stay and very good service and meals.
I felt safe while my husband was in hospital.when he came out from hospital he was able to rest has it was so quite.the room had disable requirements for me and we both had lovely service and meals..nothing was a ... more
I felt safe while my husband was in hospital.when he came out from hospital he was able to rest has it was so quite.the room had disable requirements for me and we both had lovely service and meals..nothing was a bother.thank you too all.
ID: 1405
February 04, 2016
great stay and very good service and meals.
I felt safe while my husband was in hospital.when he came out from hospital he was able to rest has it was so quite.the room had disable requirements for me and we both had lovely service and meals..nothing was a ... more
I felt safe while my husband was in hospital.when he came out from hospital he was able to rest has it was so quite.the room had disable requirements for me and we both had lovely service and meals..nothing was a bother.thank you too all.
ID: 318
February 03, 2016
“Lovely comfortable room and the hotel was a great location for our needs.”
The room was spacious and quiet and the bed was very comfortable. The breakfast was not great.
The room was spacious and quiet and the bed was very comfortable.
The breakfast was not great.
ID: 319
February 03, 2016
“Think Twice before booking”
Beds were comfortable and location to RPA Hospital is great. Dirty, Mould in Shower, tea and blood stains on walls and furniture, Thick dust behind beds which caused severe allergic reaction, holes in ...
Beds were comfortable and location to RPA Hospital is great.
Dirty, Mould in Shower, tea and blood stains on walls and furniture, Thick dust behind beds which caused severe allergic reaction, holes in ...
ID: 320
February 02, 2016
Perfect for a Night out
Had booked this hotel due to close proximity to Enmore Theatre. Great hotel, amazing staff (gave us a later checkout no questions asked, highly appreciated), clean and tidy room. Very impressed.
Had booked this hotel due to close proximity to Enmore Theatre. Great hotel, amazing staff (gave us a later checkout no questions asked, highly appreciated), clean and tidy room. Very impressed.
ID: 321
February 02, 2016
“It was ok.”
I was cold and wanted a doona but there was only a spare blanket; which was covered with someone else's hair. There was no price for the mini bar and I was suspicious about the water I had already bei ... more
I was cold and wanted a doona but there was only a spare blanket; which was covered with someone else's hair. There was no price for the mini bar and I was suspicious about the water I had already bei ...
ID: 322
February 01, 2016
“Great location, pleasant staff, very good value”
Location was excellent Staff very accommodating Plenty of parking. Restaurant was closed early
Location was excellent Staff very accommodating Plenty of parking.
Restaurant was closed early
ID: 323
January 31, 2016
Not at all as we expected as it has the Rydges name to it. Obviously been bought from travelodge- an old travelodge. As fittings still had name on it- very old fittings. I think the only thing they c ...
Not at all as we expected as it has the Rydges name to it. Obviously been bought from travelodge- an old travelodge. As fittings still had name on it- very old fittings. I think the only thing they c ...
ID: 324
January 31, 2016
“Our family Christmas in January was enhanced by our stay at Rydges, Camperdown.”
The positive interaction with all staff, the impeccable manners of your bar staff and even the drinks were good, thank you. Absolutely nothing, a pleasant experience.
The positive interaction with all staff, the impeccable manners of your bar staff and even the drinks were good, thank you.
Absolutely nothing, a pleasant experience.
ID: 325
January 31, 2016
“excellent staff, average hotel, expensive for the service”
The staff were amazing, so friendly and had great suggestions for activities and food. The room was average, the hotel its self is dated and not in an ideal location. We didnt have a car so transport ...
The staff were amazing, so friendly and had great suggestions for activities and food.
The room was average, the hotel its self is dated and not in an ideal location. We didnt have a car so transport ...
ID: 326
January 31, 2016
“Great place to stay!”
The sheets and towels were so clean. The staff were very accommodating. I had a problem with the iron. It was very quickly replaced. The decoration looked a little tired. It was a twin room but there ...
The sheets and towels were so clean. The staff were very accommodating. I had a problem with the iron. It was very quickly replaced.
The decoration looked a little tired. It was a twin room but there ...
ID: 327
January 30, 2016
Convenient hotel close to RPA
Leaking air conditioner left water on the carpet. Broken toilet seat. Figured these things would have been reported by cleaning staff. Close to major medical facilities. Minor maintenance
Leaking air conditioner left water on the carpet.
Broken toilet seat.
Figured these things would have been reported by cleaning staff. Close to major medical facilities. Minor maintenance
ID: 328
January 30, 2016
Not up to expectations, see below
Next door room excessively noisey late into the he evening , and repeated door slamming. All dishes of cooked breakfast were cold with only toast and tea up to standard and very disappointing. Reception staff were excellent, very obliging and ... more
Next door room excessively noisey late into the he evening , and repeated door slamming.
All dishes of cooked breakfast were cold with only toast and tea up to standard and very disappointing.
Reception staff were excellent, very obliging and helpful.
ID: 1407
January 30, 2016
Not up to expectations, see below
Next door room excessively noisey late into the he evening , and repeated door slamming. All dishes of cooked breakfast were cold with only toast and tea up to standard and very disappointing. Reception staff were excellent, very obliging and ... more
Next door room excessively noisey late into the he evening , and repeated door slamming.
All dishes of cooked breakfast were cold with only toast and tea up to standard and very disappointing.
Reception staff were excellent, very obliging and helpful.
ID: 329
January 27, 2016
Not worth it
Carpets were in a disgusting state that half my family were so out off they moved elsewhere
Carpets were in a disgusting state that half my family were so out off they moved elsewhere
ID: 330
January 27, 2016
Great position for Royal Prince Alfred Hospital. One of the elevators was out of order for 2 days. Staff were friendly.
Great position for Royal Prince Alfred Hospital.
One of the elevators was out of order for 2 days.
Staff were friendly.
ID: 331
January 24, 2016
“Not bad - a bit pricey............”
Location was good for the trendy are of Newtown. Efficient bus service to Sydney CBD. It was overpriced but par for the course in Sydney at New Year
Location was good for the trendy are of Newtown. Efficient bus service to Sydney CBD.
It was overpriced but par for the course in Sydney at New Year
ID: 332
January 23, 2016
Rooms Clean, Restaurant need to learn about time between serving entree's & main meals and not serve them at the same time.
Room was excellent. Reception helpful. Overall the hotel was clean. Bar staff were pleasant, but food service attendants need to learn what they are serving, ie type of fish (shark was not the fish served) and Squid was stuffed with ... more
Room was excellent. Reception helpful. Overall the hotel was clean. Bar staff were pleasant, but food service attendants need to learn what they are serving, ie type of fish (shark was not the fish served) and Squid was stuffed with what. Menu did not explain nor did the food attendant. He did not know. We no longer have the breakfast there as it is always cold.
ID: 1409
January 23, 2016
Rooms Clean, Restaurant need to learn about time between serving entree's & main meals and not serve them at the same time.
Room was excellent. Reception helpful. Overall the hotel was clean. Bar staff were pleasant, but food service attendants need to learn what they are serving, ie type of fish (shark was not the fish served) and Squid was stuffed with ... more
Room was excellent. Reception helpful. Overall the hotel was clean. Bar staff were pleasant, but food service attendants need to learn what they are serving, ie type of fish (shark was not the fish served) and Squid was stuffed with what. Menu did not explain nor did the food attendant. He did not know. We no longer have the breakfast there as it is always cold.
ID: 333
January 22, 2016
Fair
not even a biscuit to have with a cuppa.
not even a biscuit to have with a cuppa.
ID: 334
January 21, 2016
“Adequate for overnight stay.”
Good for a short stay at reasonable price given the near city location. Reasonable dining facilities. Had to change rooms because of faulty air con, but this was easily achieved. Overall the property ...
Good for a short stay at reasonable price given the near city location. Reasonable dining facilities. Had to change rooms because of faulty air con, but this was easily achieved. Overall the property ...
ID: 335
January 21, 2016
Pleasant
When we arrived at the room I was extremely surprised to see that the curtains were roughly hanging, sheer curtain torn right through in a number of places but more disturbingly the window opening was ...
When we arrived at the room I was extremely surprised to see that the curtains were roughly hanging, sheer curtain torn right through in a number of places but more disturbingly the window opening was ...
ID: 336
January 20, 2016
I have stayed at this hotel on 3 different occasions and this hotel has no consistency throughout it. Furnishings are different from room to room as well as the mini-bar items. One mini-bar I had was ...
I have stayed at this hotel on 3 different occasions and this hotel has no consistency throughout it. Furnishings are different from room to room as well as the mini-bar items. One mini-bar I had was ...
ID: 337
January 20, 2016
Just your average hotel
Adequate stay for visiting family and friends at a nearby hospital
Adequate stay for visiting family and friends at a nearby hospital
ID: 338
January 19, 2016
Nice enough, not sure about 4 stars though
It is in a really great location; close to the bustling Newtown, but just far away enough as so it isn't noisy. The room we were in was much bigger than expected, and the beds were comfortable. The ba ...
It is in a really great location; close to the bustling Newtown, but just far away enough as so it isn't noisy. The room we were in was much bigger than expected, and the beds were comfortable. The ba ...
ID: 339
January 16, 2016
“Location is all there is!!”
The proximity to RPA - the only reason I stay there. The shabbiness of the building. Needs a total refit.
The proximity to RPA - the only reason I stay there.
The shabbiness of the building. Needs a total refit.
ID: 340
January 13, 2016
thumbs up
I loved that this hotel was close to Newtown with lots of yummy, vegan-friendly restaurants. The carpet wasn't very nice to look at, but the rest of the room was comfortable and nice.
I loved that this hotel was close to Newtown with lots of yummy, vegan-friendly restaurants. The carpet wasn't very nice to look at, but the rest of the room was comfortable and nice.
ID: 341
January 13, 2016
Simple hotel with significant flaw
The room itself was comfortable and clean, however the service left a lot to be desired. The lady concierge was quite rude and blunt and their restaurant was closed for the month of January. This shou ...
The room itself was comfortable and clean, however the service left a lot to be desired. The lady concierge was quite rude and blunt and their restaurant was closed for the month of January. This shou ...
ID: 342
January 12, 2016
Good
The nice staff. The bed ... Kept rolling into the middle.
The nice staff.
The bed ... Kept rolling into the middle.
ID: 343
January 10, 2016
Pleasant
Bed was comfortable, room adequate but showing signs of wear and tear, carpet worn near bathroom and mirror cracked in bathroom. The fact they cash your credit card before arrival and then charge a fe ...
Bed was comfortable, room adequate but showing signs of wear and tear, carpet worn near bathroom and mirror cracked in bathroom.
The fact they cash your credit card before arrival and then charge a fe ...
ID: 344
January 10, 2016
Large room with excellent range of furniture.
Accessable to RPA hospital and Parramatta Road. Pleasant place to spend a few days. Staff helpful and obliging. Room had large bed , lounge chair and also separate desk with two chairs to sit at near ...
Accessable to RPA hospital and Parramatta Road. Pleasant place to spend a few days. Staff helpful and obliging. Room had large bed , lounge chair and also separate desk with two chairs to sit at near ...
ID: 345
January 09, 2016
“Great hotel - value for money!”
Great location and value for money. Staff very polite too.
Great location and value for money. Staff very polite too.
ID: 346
January 09, 2016
Good
Location to hospital. Very aged and tired rooms
Location to hospital.
Very aged and tired rooms
ID: 347
January 05, 2016
Dated room in need of a good clean.
We like staying at this hotel, great location and for the most part it's always been pretty good. Some of the rooms have been updated which creates the problem of inconsistency between stays etc. The room we had most recently ... more
We like staying at this hotel, great location and for the most part it's always been pretty good. Some of the rooms have been updated which creates the problem of inconsistency between stays etc. The room we had most recently was grubby, there was a sticky substance on the wall near the bed and the bathroom floor was in dire need of a really good clean. Disappointing.
ID: 1411
January 05, 2016
Dated room in need of a good clean.
We like staying at this hotel, great location and for the most part it's always been pretty good. Some of the rooms have been updated which creates the problem of inconsistency between stays etc. The room we had most recently ... more
We like staying at this hotel, great location and for the most part it's always been pretty good. Some of the rooms have been updated which creates the problem of inconsistency between stays etc. The room we had most recently was grubby, there was a sticky substance on the wall near the bed and the bathroom floor was in dire need of a really good clean. Disappointing.
ID: 348
January 04, 2016
“Good stay in camperdown”
Great bed, quiet,clean, good shower. A little tired. Expensive,but it was over new year. Location was good for us as we were with camperdown people
Great bed, quiet,clean, good shower.
A little tired. Expensive,but it was over new year. Location was good for us as we were with camperdown people
ID: 349
January 03, 2016
Pleasant
The city view. Not worth the money we paid
The city view.
Not worth the money we paid
ID: 350
January 03, 2016
“Only fair”
Easy to reach public transport. No dining facilities or bar not that clean
Easy to reach public transport.
No dining facilities or bar not that clean
ID: 351
December 30, 2015
Great Location, But....
Location, Staff, Parking. Rydges Camperdown is an ideal location, with friendly staff, and great parking on site. It's a great venue, but is showing its age. The rooms have been painted, but the prope ...
Location, Staff, Parking.
Rydges Camperdown is an ideal location, with friendly staff, and great parking on site. It's a great venue, but is showing its age. The rooms have been painted, but the prope ...
ID: 352
December 30, 2015
Good except for dinner service.
Exceptionally helpful front desk staff, convenient location. Marred by fantastically slow service at dinner in restaurant. One and a half hours for an entree---profitable for the hotel as I ordered a second glass of wine to cheer me up.
Exceptionally helpful front desk staff, convenient location. Marred by fantastically slow service at dinner in restaurant. One and a half hours for an entree---profitable for the hotel as I ordered a second glass of wine to cheer me up.
ID: 1413
December 30, 2015
Good except for dinner service.
Exceptionally helpful front desk staff, convenient location. Marred by fantastically slow service at dinner in restaurant. One and a half hours for an entree---profitable for the hotel as I ordered a second glass of wine to cheer me up.
Exceptionally helpful front desk staff, convenient location. Marred by fantastically slow service at dinner in restaurant. One and a half hours for an entree---profitable for the hotel as I ordered a second glass of wine to cheer me up.
ID: 353
December 29, 2015
Staff were extremely helpful and kind at the front desk. Hotel was not the cleanest. Restaurant was advertised to be available, but it was only open for breakfast and hotel was not in the neighbourhoo ...
Staff were extremely helpful and kind at the front desk. Hotel was not the cleanest. Restaurant was advertised to be available, but it was only open for breakfast and hotel was not in the neighbourhoo ...
ID: 354
December 29, 2015
Convenient and comfortable
We stayed here while on holidays in Sydney. The hotel is clean, comfortable and very convenient to public transport along Parramatta Rd and restaurants in Newtown. The staff are friendly and helpful. ...
We stayed here while on holidays in Sydney. The hotel is clean, comfortable and very convenient to public transport along Parramatta Rd and restaurants in Newtown. The staff are friendly and helpful. ...
ID: 355
December 28, 2015
Poor air conditioning.
Location . Airless
Location .
Airless
ID: 356
December 26, 2015
Pleasant
Staff. Overpriced @$500 for the night wifi never stay at Rydges again
Staff.
Overpriced @$500 for the night wifi never stay at Rydges again
ID: 357
December 25, 2015
Mr John Perks
Service was great, rooms are a bit dated but clean. Air con could be a bit easier to set temp, You would have got a 5 if I wasn't charged a fee for my Visa that included a profit margin ... more
Service was great, rooms are a bit dated but clean. Air con could be a bit easier to set temp, You would have got a 5 if I wasn't charged a fee for my Visa that included a profit margin for Rydges. I believe the law allows for recovery of fee's not a profit. I run a minute business & I pay less than 1.2%. You charged 1.5 %. That's a huge margin
ID: 1415
December 25, 2015
Mr John Perks
Service was great, rooms are a bit dated but clean. Air con could be a bit easier to set temp, You would have got a 5 if I wasn't charged a fee for my Visa that included a profit margin ... more
Service was great, rooms are a bit dated but clean. Air con could be a bit easier to set temp, You would have got a 5 if I wasn't charged a fee for my Visa that included a profit margin for Rydges. I believe the law allows for recovery of fee's not a profit. I run a minute business & I pay less than 1.2%. You charged 1.5 %. That's a huge margin
ID: 358
December 24, 2015
Bit dated. Only free to air TV( not a major except if travelling with kids) location fantastic
Bit dated. Only free to air TV( not a major except if travelling with kids) location fantastic
ID: 359
December 21, 2015
Comfortable
Location. Comfortable , staff were polite , pleasant for what I required thank you
Location. Comfortable , staff were polite , pleasant for what I required thank you
ID: 360
December 20, 2015
“Very enjoyable.”
Great location. Friendly staff and value for money.
Great location. Friendly staff and value for money.
ID: 361
December 20, 2015
I almost cancelled our reservation reading these reviews but decided some people just are whingers. We could not have been happier. The staff we extremely helpful and polite, the room we stayed in ...
I almost cancelled our reservation reading these reviews but decided some people just are whingers. We could not have been happier. The staff we extremely helpful and polite, the room we stayed in ...
ID: 362
December 19, 2015
“easy access to transport and city”
location for our purposes. lift noise early hours
location for our purposes.
lift noise early hours
ID: 363
December 18, 2015
For a Wednesday night, room service food was very limited, costly, and very average, staff were friendly and helpful but hotel is dated and needs a birthday.
For a Wednesday night, room service food was very limited, costly, and very average, staff were friendly and helpful but hotel is dated and needs a birthday.
ID: 364
December 18, 2015
Nice and tidy room. Easy check out.
Nice and tidy room. Easy check out.
ID: 365
December 17, 2015
“Location location”
Convenient location easy to catch up with family
Convenient location easy to catch up with family
ID: 366
December 16, 2015
Scan @ RPA
It was close to RPA. Easy access. Very friendly helpful staff. Excellent
It was close to RPA. Easy access. Very friendly helpful staff. Excellent
ID: 367
December 15, 2015
Pleasant
The location. I think all round the hotel could have been cleaner carpets, toilets , lifts,
The location.
I think all round the hotel could have been cleaner carpets, toilets , lifts,
ID: 368
December 15, 2015
“Very comfortable stay in room but hotel has no ambience and is actually a bit shabby in public areas”
Great location, front desk staff very friendly and helpful ,very comfortable bed and quiet room. Overall hotel is a little tired, front lobby full of leaves on carpet, lift carpet old and dirty, lift ...
Great location, front desk staff very friendly and helpful ,very comfortable bed and quiet room.
Overall hotel is a little tired, front lobby full of leaves on carpet, lift carpet old and dirty, lift ...
ID: 369
December 13, 2015
Average and costly
For a Wednesday night, room service food was very limited, costly, and very average, staff were friendly and helpful but hotel is dated and needs a birthday.
For a Wednesday night, room service food was very limited, costly, and very average, staff were friendly and helpful but hotel is dated and needs a birthday.
ID: 370
December 13, 2015
“Avoid Rydges Camperdown.”
Close to the city. Terrible service in the breakfast restaurant. Damaged toilet, hairdryer, soap dish and bathroom door. Shoddy alteration of the smoke alarm fitting. Sheets that barely fitted the bed ...
Close to the city.
Terrible service in the breakfast restaurant. Damaged toilet, hairdryer, soap dish and bathroom door. Shoddy alteration of the smoke alarm fitting. Sheets that barely fitted the bed ...
ID: 371
December 13, 2015
“Acceptable for price”
Close to the university. Very dated rooms, particularly the bathroom.
Close to the university.
Very dated rooms, particularly the bathroom.
ID: 372
December 13, 2015
“The bad and the good”
Beds very comfortable. Double glazing on windows very effective. Water wouldn't run thru. for a bath, very disappointing. Bathroom is desperate for a coat of paint. Thankfully (altho. it cost me an ex ...
Beds very comfortable. Double glazing on windows very effective.
Water wouldn't run thru. for a bath, very disappointing. Bathroom is desperate for a coat of paint. Thankfully (altho. it cost me an ex ...
ID: 1417
December 13, 2015
Average and costly
For a Wednesday night, room service food was very limited, costly, and very average, staff were friendly and helpful but hotel is dated and needs a birthday.
For a Wednesday night, room service food was very limited, costly, and very average, staff were friendly and helpful but hotel is dated and needs a birthday.
ID: 373
December 10, 2015
Nice enough, but in need of a facelift
This is the first time I have stayed at the Rydges Camperdown for quite awhile, although I would stay at Rydges hotels at least 20-25 nights a year. The staff where very pleasant and the room quite, so no complaints ... more
This is the first time I have stayed at the Rydges Camperdown for quite awhile, although I would stay at Rydges hotels at least 20-25 nights a year.
The staff where very pleasant and the room quite, so no complaints there. Breakfast was fresh and tasty, so again no complaints.
In fact the only complaint (if you want to call it that) I have is that compared to other hotels in the Rydges group it is looking very tired and appears to need a complete makeover.
Don't get me wrong, the hotel is not dirty and doesn't have ripped carpets like others (non-Rydges) I have stayed at in the past. It is simply that the furniture and fixtures are showing their age and could use being replaced with something more modern.
Would I stay there again if I need to be in that area of Sydney? Yes.
Is it the ugly duckling of the Rydges group? Yes
ID: 1419
December 10, 2015
Nice enough, but in need of a facelift
This is the first time I have stayed at the Rydges Camperdown for quite awhile, although I would stay at Rydges hotels at least 20-25 nights a year. The staff where very pleasant and the room quite, so no complaints ... more
This is the first time I have stayed at the Rydges Camperdown for quite awhile, although I would stay at Rydges hotels at least 20-25 nights a year.
The staff where very pleasant and the room quite, so no complaints there. Breakfast was fresh and tasty, so again no complaints.
In fact the only complaint (if you want to call it that) I have is that compared to other hotels in the Rydges group it is looking very tired and appears to need a complete makeover.
Don't get me wrong, the hotel is not dirty and doesn't have ripped carpets like others (non-Rydges) I have stayed at in the past. It is simply that the furniture and fixtures are showing their age and could use being replaced with something more modern.
Would I stay there again if I need to be in that area of Sydney? Yes.
Is it the ugly duckling of the Rydges group? Yes
ID: 374
December 08, 2015
Good
Location works for us. No bad experiences at all.
Location works for us.
No bad experiences at all.
ID: 375
December 07, 2015
A comfortable and pleasant stay.
The room was very clean and looked like it had been updated to a degree, maybe even painted. Didn't have any bad experiences. Maybe the restaurant didn't quite come up to our expectations, but was good service and very pleasant ... more
The room was very clean and looked like it had been updated to a degree, maybe even painted. Didn't have any bad experiences. Maybe the restaurant didn't quite come up to our expectations, but was good service and very pleasant staff.
ID: 376
December 07, 2015
Very handy to University and Airport
For my purposes this hotel was adequate but not luxurious. It was very close to the University of Sydney where I had a business meeting. And it turned out to be very close to both the rail station a ...
For my purposes this hotel was adequate but not luxurious. It was very close to the University of Sydney where I had a business meeting. And it turned out to be very close to both the rail station a ...
ID: 377
December 07, 2015
Room was quite small for the price paid, good location due to proximity to shops and restaurant Staff were friendly
Room was quite small for the price paid, good location due to proximity to shops and restaurant
Staff were friendly
ID: 378
December 07, 2015
This is the first time I have stayed at the Rydges Camperdown for quite awhile, although I would stay at Rydges hotels at least 20-25 nights a year. The staff where very pleasant and the room quite, ...
This is the first time I have stayed at the Rydges Camperdown for quite awhile, although I would stay at Rydges hotels at least 20-25 nights a year.
The staff where very pleasant and the room quite, ...
ID: 1421
December 07, 2015
A comfortable and pleasant stay.
The room was very clean and looked like it had been updated to a degree, maybe even painted. Didn't have any bad experiences. Maybe the restaurant didn't quite come up to our expectations, but was good service and very pleasant ... more
The room was very clean and looked like it had been updated to a degree, maybe even painted. Didn't have any bad experiences. Maybe the restaurant didn't quite come up to our expectations, but was good service and very pleasant staff.
ID: 379
December 06, 2015
Good but hungry ?
Great location. We arrived at 9pm and by the time we got luggage out of car room service had finished and the only thing we could get was pizza and that was terrible! On your website it states room se ... more
Great location.
We arrived at 9pm and by the time we got luggage out of car room service had finished and the only thing we could get was pizza and that was terrible! On your website it states room se ...
ID: 380
December 06, 2015
Below Average Again
It is the worst Ridges establishment at which i have stayed in the last 12 months. I keep coming back,hoping for an improvement, because the location is convenient for my business Staff are pleasant,rooms are average but clean, food is ... more
It is the worst Ridges establishment at which i have stayed in the last 12 months. I keep coming back,hoping for an improvement, because the location is convenient for my business Staff are pleasant,rooms are average but clean, food is well below par, general toilet areas are a disgrace
ID: 381
December 06, 2015
Room needs updating for the price
Location. Noisy, cups but no teaspoons, dirty chair, light not working, matress needs changing, very spongy
Location.
Noisy, cups but no teaspoons, dirty chair, light not working, matress needs changing, very spongy
ID: 382
December 06, 2015
Central location and value for money
Large spacious room, comfy bed. Bathroom had broken cracked tiles and overall appearance of room in need of an update
Large spacious room, comfy bed.
Bathroom had broken cracked tiles and overall appearance of room in need of an update
ID: 1423
December 06, 2015
Below Average Again
It is the worst Ridges establishment at which i have stayed in the last 12 months. I keep coming back,hoping for an improvement, because the location is convenient for my business Staff are pleasant,rooms are average but clean, food is ... more
It is the worst Ridges establishment at which i have stayed in the last 12 months. I keep coming back,hoping for an improvement, because the location is convenient for my business Staff are pleasant,rooms are average but clean, food is well below par, general toilet areas are a disgrace
ID: 383
December 03, 2015
This hotel needs a total refurrefurbishment and We would be reluctant to stay there again. However the staff were helpful.
This hotel needs a total refurrefurbishment and We would be reluctant to stay there again. However the staff were helpful.
ID: 384
December 01, 2015
Good
Lovely Staff! Bathrooms need to be redone for the amount we paid
Lovely Staff!
Bathrooms need to be redone for the amount we paid
ID: 385
December 01, 2015
Mouldy walls
Mould on our walls and the whole level we were on smelt like mould very bad cleanliness and wasn't cheap either!
Mould on our walls and the whole level we were on smelt like mould very bad cleanliness and wasn't cheap either!
ID: 386
December 01, 2015
Disappointing
the location was close to all areas we needed to visit. the room was very outdated.The beds were very,very soft and needs replacing. The quality of the rooms did not match the amount it cost to stay t ...
the location was close to all areas we needed to visit.
the room was very outdated.The beds were very,very soft and needs replacing. The quality of the rooms did not match the amount it cost to stay t ...
ID: 387
December 01, 2015
Pleasant
Location, friendly staff. room looked tired, two lights didn't work
Location, friendly staff.
room looked tired, two lights didn't work
ID: 388
November 30, 2015
8 days in Camperdown
A usefully located hotel to the city, university and family and a pool to cool off in! The Hotel staff were friendly and helpful. The hotel room was comfortable and roomy. The hotel looks like it nee ...
A usefully located hotel to the city, university and family and a pool to cool off in!
The Hotel staff were friendly and helpful. The hotel room was comfortable and roomy. The hotel looks like it nee ...
ID: 389
November 29, 2015
Wonderful
Free wifi at last
Free wifi at last
ID: 390
November 29, 2015
Great Location pity about the room standards
Location to hospital was brilliant. Meals in the restaurant were fantastic. Cleanliness of the room there were bloodstains on the carpet.
Location to hospital was brilliant. Meals in the restaurant were fantastic.
Cleanliness of the room there were bloodstains on the carpet.
ID: 391
November 29, 2015
Recommende hotel
Room was clean, spacious and comfortable. Staff were friendly and helpful.
Room was clean, spacious and comfortable. Staff were friendly and helpful.
ID: 392
November 28, 2015
Poor
Rather expensive for a second rate hotel.
Rather expensive for a second rate hotel.
ID: 393
November 24, 2015
Carpets in lifts were filthy
Carpets in lifts were filthy
ID: 394
November 23, 2015
very tired standard for cost of stay needs carpets cleaned every where
room wasn,t cleaned to standard requirements power cords hanging exposed under table window view was taped up wireing hanging from eves also carpet badley stained very disappointed in standard
room wasn,t cleaned to standard requirements power cords hanging exposed under table window view was taped up wireing hanging from eves also carpet badley stained very disappointed in standard
ID: 395
November 22, 2015
Convenient location - outrageous price.
The room was quite spacious. It was clean and beds were comfortable and the air-con worked well. Great shower. Close to RPA which was reason for our visit. The big issue is the price. $359 for a 3 sta ...
The room was quite spacious. It was clean and beds were comfortable and the air-con worked well. Great shower. Close to RPA which was reason for our visit.
The big issue is the price. $359 for a 3 sta ...
ID: 396
November 20, 2015
In need of a refurb
Bathroom in very bad condition rusty curtain rail no handle on basin tap no plug for basin mould in caulking around bath toilet seat loose to falling off gaps around shower taps
Bathroom in very bad condition rusty curtain rail no handle on basin tap no plug for basin mould in caulking around bath toilet seat loose to falling off gaps around shower taps
ID: 397
November 19, 2015
Disapointing
It was 35degrees,the pool area was very dirty,a broken bottle and debri everywhere and pavers were in need of a clean.def not 4 star
It was 35degrees,the pool area was very dirty,a broken bottle and debri everywhere and pavers were in need of a clean.def not 4 star
ID: 398
November 17, 2015
was ok but nothing special.
location was good and staff were friendly. The window didn't open in the room I upgraded to, room 311, and the air con didn't really work very well. It was ok but when you upgrade you expect a certain ...
location was good and staff were friendly.
The window didn't open in the room I upgraded to, room 311, and the air con didn't really work very well. It was ok but when you upgrade you expect a certain ...
ID: 399
November 17, 2015
Convenient location comfortable bed friendly staff -property very dated for a Rydges
Walking distance to RPA Hospital Comfortable Bed Helpful Staff
Walking distance to RPA Hospital Comfortable Bed Helpful Staff
ID: 400
November 15, 2015
RPA visit
Rydges Camperdown is perfectly located for a visit to RPA. Great views over the city and Sydney University. Walking distance to King Street Newtown for a huge selection of eating experiences. Close to ...
Rydges Camperdown is perfectly located for a visit to RPA. Great views over the city and Sydney University. Walking distance to King Street Newtown for a huge selection of eating experiences. Close to ...
ID: 401
November 15, 2015
Great location, but a bit tired.
Bed was great. Location was great. View was great. Staff were friendly and helpful. I could hear everything going on in the next room. The bathroom was old and grungy.
Bed was great. Location was great. View was great. Staff were friendly and helpful.
I could hear everything going on in the next room. The bathroom was old and grungy.
ID: 402
November 14, 2015
Good accessible clean accommodation
asabove. Very good Television channels not easy to identify
asabove. Very good
Television channels not easy to identify
ID: 403
November 14, 2015
My comments are more for betterment however i enjoyed my stay
Overall experience was good. 1. How can hotel do not keep international charger / charging point, more than 70% business comes from visitors from other countries. All other hotel provide the same with ...
Overall experience was good.
1. How can hotel do not keep international charger / charging point, more than 70% business comes from visitors from other countries. All other hotel provide the same with ...