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In Room Facilities
IRON & IRONING BOARD
Ironing facilities are available in all guest rooms and are located in your wardrobe.
HAIR DRYERS
For your convenience, hair dryers are located in your bathroom
MINI BAR
A personal mini bar is available in each room for your convenience and enjoyment. Our larger minibar on demand list is available by scanning the QR code on your fridge. This will be restocked daily and your account charged accordingly.
TEA & COFFEE FACILITIES
Complimentary tea and coffee are supplied to your room daily. Milk is located in your mini bar. If you require additional supplies please contact housekeeping – Dial 180 from your in-room telephone. Espresso coffee and specialty teas are available from The Boathouse Bar for purchase.
TELEVISION
Your television should be operated with the remote control. Our televisions feature a range of media ports for your digital devices. If you experience any difficulties in operating your television, please contact reception and we will assist you as soon as possible – Dial 9 from your in-room telephone.
FOXTEL
There are 8 Foxtel channels in the rooms:
Fox Sports 1, 2 & 4
Sky News
Disney Movies
Showcase
2 Movie Channels
SECURITY
Your room is equipped with an in-room safe for your use. The safe is located in the storage cupboard near the entry. Management strongly recommends the use of the safe for any personal valuables as the resort will not take responsibility for any loss.
WI-FI
To access the internet, connect to the ‘Sails Guest’ network via your wireless settings on your computer, tablet or phone. No password required. If you have any issues please contact reception – Dial 9 from your in-room telephone.
DO NOT DISTURB
Please place your “Do Not Disturb” sign on the outside door handle of your room to ensure your privacy is upheld. Your room will not be serviced if this is in place. Due to our internal safety policy we must enter the room to ensure the safety of all occupants at least once in a 24 hour period. If you wish to have your calls screened or wish not to be disturbed with telephone calls, please advise reception – Dial 9 from your in-room telephone.
THE TELEPHONE
Outside Line 0
Reception 9
Housekeeping 180
Room Service 160
Restaurant 198
Room to Room Dial Room Number
If you are unsure of the room number you require, please contact reception who will connect you – Dial 9 from your in-room telephone.
For local calls, dial 0 then the number required.
WITHIN AUSTRALIA
For calls within Australia, dial 0 followed by the STD code then the number required.
Adelaide South Australia 08
Brisbane Queensland 07
Canberra ACT 02
Darwin Northern Territory 08
Hobart Tasmania 03
Melbourne Victoria 03
Perth Western Australia 08
Sydney NSW 02
INTERNATIONAL CALLS
For international calls, dial 0 followed by the international access code 0011, followed by the country code (omitting the number 0), the area code (omitting the number 0) and then the number required.