WI-FI

To access the internet, connect to the ‘Sails Guest’ network via your wireless settings on your computer, tablet or phone. If you have any issues please contact reception – Dial 9 from your in-room telephone.

WAKE UP CALLS

For your convenience, an alarm clock is positioned on your bedside console. Alternatively our reception team can arrange a wakeup call for you – Dial 9 from your in-room telephone.

AFTER HOURS ACCESS

For security purposes, late night access (11:00pm to 6:00am) to the resort is through the main entrance only. You will need your room key to gain access after hours.

HOUSEKEEPING

Rooms are only serviced on request, please advise if you wish for your room to be serviced at a particular time by phoning the housekeeping Department – Dial 180 from your in-room telephone available from 8:00am until 2:00pm 7 days per week.

IN ROOM DINING
Enjoy a full range of savory and sweet creations from our dedicated chefs. Our current in room dining menu is located on our app or from reception. To place an order, dial 198 from your in-room telephone.

IRON & IRONING BOARD
Ironing facilities are available in all guest rooms and are located in your wardrobe.

LOST & FOUND
If any goods or belongings are handed in as lost property, the resort will keep them for one month before dispensing with them. Perishable items are not kept for any period of time. Our housekeeping Department will offer assistance in tracing lost property – Dial 180 from your in-room telephone.

MAINTENANCE
Maintaining high quality facilities is very important to us. If, by chance, we have overlooked something, please contact reception – Dial 9 from your in-room telephone – and we will attend to this as soon as possible.

DRY CLEANING

Sails Port Macquarie by Rydges operates a same day laundry and dry cleaning service from Monday to Friday. Charges apply. For collection, contact reception before 9:00am – Dial 9 from your in room telephone.

MAIL

Postage and mail drop is available at reception. Incoming mail will be delivered to your room.

OPERATING HOURS
Reception is staffed 24 hours a day, 7 days a week. Should there be anything you require during your stay, please feel free to contact reception at any time – Dial 9 from your in-room telephone.

FACSIMILE SERVICES
Sails Port Macquarie by Rydges provides a 24-hour service for sending and receiving facsimiles (charges may apply).
Our fax number is: 02 6584 0397.
Please contact reception – Dial 9 from your in-room telephone.

BANKING

ATMs are located in Settlement City Shopping Centre on Park St opposite the resort car park.

Usual banking hours in Port Macquarie are as follows: Monday – Thursday 9:30am – 4:00pm Friday 9:30am – 5:00pm Saturday, Sunday & Public Holidays Closed

For location of the nearest branch please see reception – Dial 9 from your in-room telephone.

DAY SPA

Conveniently located at Port Marina, Vanity Medi Spa kindly offers guests of Sails Port Macquarie by Rydges a 10% discount on any treatment. To make an appointment, please contact Vanity Medi Spa direct on 6583 8434. A full treatment list can be found at www.vanitymedispa.com.au