Our Commitment to Sustainability

We are choosing suppliers and products that help us reduce our environmental impact while enhancing the guest experience.

• Introduced large-format Thankyou bathroom amenities to reduce single-use plastic waste.
• Installed filtered water stations in public spaces to encourage reusable water bottles and reduce single-use plastic waste, with aluminium cans available as an alternative.
• From our dining venues to minibars, we work with suppliers from the Hunter Valley region, who share our sustainable vision where we can – fresh, local, and seasonal.
• Make in-room pens and notepads available on request, helping reduce unnecessary waste while ensuring guests still have access when needed.
• Selected Vendella DreamGreen soft furnishings, giving the equivalent of 15,000 recycled PET bottles a second life.

Together, these steps show that small, thoughtful choices – whether in sourcing, service, or day-to-day operations – can create a big difference for our planet and community.

We are building sustainability into the way we update and run the hotel:

• Installed energy-efficient LED lighting throughout the property, including motion-sensor lighting in selected areas.
• Installed high-efficiency appliances during hotel upgrades.
• Use native and drought-tolerant landscaping to reduce water consumption.
• Installed energy-efficient motion-detection air conditioning within guest rooms.
• Installed water-saving fixtures, including low-flow taps and dual-flush toilets, saving thousands of litres of water each year while maintaining guest comfort.
• Installed heat pump technology to improve energy efficiency and reduce operational emissions.
• Use paperless check-in, digital business cards and digital guest information where practical to reduce printing.

We are responding to a changing climate, empower our people and customers to take part, and share our progress along the way. So far, we have:

• Introduced our Room Refresh program, rewarding guests with a $10 food and beverage voucher each night they choose to opt out of housekeeping, helping reduce water and energy consumption.
• Introduced dual recycling bins in every guest room, making it easier for guests to separate recyclables during their stay.
• Encourage guests to refill reusable water bottles at onsite water refill stations, helping reduce single-use packaging.
• Promote mindful travel by avoiding the purchase of heritage artefacts or products derived from rare or threatened species.
• Support the EVT Stretch Contributions program, enabling team members to contribute to trusted community and conservation partners, including The Children’s Hospital Foundation, Assistance Dogs Australia, Lifeline, WWF Australia, and Disabled Winter Sport Australia.
• We are proud partners with Border Trust, our regions local community foundation, and contribute to many local community and sporting event fundraisers by way of voucher donations.

By combining environmental initiatives with community support, we’re creating a holistic approach to sustainability, – one that values people as much as the planet.